These guys are awesome- shout out to Frank and Raymond for everything. Went in there Tuesday…read moreafternoon with my pre-paid Verizon phone, trying to get on a post-pay plan and get a new phone. These guys are the Jimmy Johns of cell phones- freak fast! But there's more. In a very short period of time, I was approved to get on a 2 year contract plan, unlimited data and was able to purchase a new iPhone XS phone. The phone only was released less than a week ago and they had it in stock here, honestly was 50/50 on whether anybody would have one in stock yet. The employees here are friendly, fast and attentive. If you need help with something, they will do whatever they can to help you out. When I went, there was no wait and I was quickly approached and greeted and taken care of. I got a great deal and am impressed by the service I received from the knowledgeable staff. I could go on and on, but you get the point. If you are in the Canton, Westland, Garden City, Wayne, etc. area and are looking to get on a good wireless service at a good price with fast easy service, give these guys a shot!

Mark and Austin went above and beyond to help me and my daughter. Mark listened to our needs and…read moreconcerns and made sure we had the best plan and pricing. We were switching from 3 different carriers which involved a lot and Mark really knew his job! They made a stressful situation easy for us.

This is, without a doubt, the worst Verizon/Victra store we have ever been to. I'm surprised we are…read morestill with Verizon after this latest experience. We visited simply asking to upgrade our iPhones, and were told that upgrading to a "business plan" would save us money in the long run. With minimal explanation or clarification from the "manager" (it is impossible to tell who the manager is), we were transitioned to a new plan. "No problem, this will save you guys money long-term." This took, at our first visit, three hours, during which: 1. The first name on our new account was switched to an incorrect name and seemingly locked in, to the point where not even Verizon corporate could change it back (this error persisted to the point where every corporate service call resulted in my being called the wrong name); 2. The "manager" (?) said he had to go "punch the safe" after continuing to make ignorant comments to his employees; 3. We were simply handed two new pieces of equipment (business routers) that we didn't want and didn't ask for. I said that they could hang on to the routers since we did not need them, but the "manager" said that they came with the plan and that they could not keep them. Well, it turns out that they were two new devices and new phone lines that we would be charged monthly for. When I saw this and protested to Verizon corporate to deactivate them, I was charged $350 *PER NEW DEVICE* (so $700 total) for the deactivation fee. Just an absolute scam in the purest form of the word. Oh, and they couldn't figure out how to succesfully switch the account during our first three-hour visit. So I had to go back for another two-hour visit to get that completed and get our phones transferred. Verizon corporate has been no help, and initially told us to take the two routers back to the store. I did this, having zero interest in ever going to this store again, and the "manager" told me I had to mail them back to Verizon, without saying anything about the cancellation fee. I still have yet to receive the boxes that Verizon was supposed to mail to return the equipment. That I never needed or asked for. Just complete garbage. Something needs to be done about this store, but I'm sure that nothing will. Glad I'm $700 down because of the service provided. Don't go here, and if you do for some reason, do not get conned into switching to a business plan. That was entirely my problem.

cheyenne on Zeeb road was very helpful. My phone was sent to me by Verizon and I didn't have a…read moreclue how to transfer Data. A couple other employees were going to charge me $40 to transfer data but Verizon phone help walked me through it - still a lot didn't transfer so Cheyenne did her best to help find the missing data. Still had a lot of gaps. Finally my 10 year old granddaughter fixed everything.

The line was super long and the people behind the counter was moving like turtles stuck in the…read moremud. Just went in to get a new phone was literally in the store for an hour. Good thing this was my off day.

Staff were friendly, helpful, honest, and very knowledgeable about automotive batteries and…read moreinstallation. I did not feel pressured to purchase anything and they did not try to upsell me. They helped me select the correct battery for my vehicle and installed it for me. 10/10 would recommend this store and will be returning for my next car battery replacement!!

worst experience ever. 10/10 don't recommend…read more My car battery died. I called family member to come help and she watched my youngest kid while I borrowed her car to take my other two kids to school. already a long start to the day. I google and find this place with my battery in stock and go to the store in my aunts car to pick up the battery. the gentlemen working had no clue about car batteries. to make matters worse my phone died. he ends up finding my battery and we go to check out and I scanned my card and it says approved but it didn't print a receipt. So the guy goes to the next computer and trys to ring me up AGAIN. Absolutely not. He told me to pull up my online banking to prove it went through. But my phone was dead. The gentleman makes me drive all the way home to get my phone charger so I can show him that my card was charged. wouldn't give me the battery until I could prove it went through. I go home and grab my charger and he calls me on my way back saying that everything is fine and I can come get the battery. When I show up he still asks to prove it went through on my end. I had to go home swap my batteries and come back for a third time to return my core. I'm not even sure the receipt he did print for me was even mine. Long story short. I know a dead car battery is never easy or quick but if you want to make your day longer/harder/more frustrating THIS IS THE PLACE.

Amazon shipped the wrong package. I brought it here because I saw the UPS logo. He charged me 5$ to…read morere tape the box. This was my first and last visit.

Sam at Arbor Pack N Mail is very helpful, friendly, professional, and delivers excellent customer…read moreservice! I would never go anywhere else to mail packages. He mailed two very fragile, large items for me - a guitar and a framed piece of art in glass- from Ann Arbor to California and they both arrived in PERFECT CONDITION. He packed them so well and I was really impressed! The price was a bit high, but you get what you pay for. If you want quality work, then you have to pay for it. It was worth every penny. I highly recommend Sam and Arbor Pack N Mail.

Fastsigns is the ONLY company I could find who was actually in Downtown. I tried 2 other companies…read morethat said they were in Downtown Detroit. 7 miles outside the city IS NOT considered Downtown Detroit. When I called Fastsigns Downtown they took my order, provided a proof of what my signs would look like and had my signs ready the following day. I will only use Fastsigns downtown from here on out. #SupportDetroit.

I needed last minute signs at 3:30pm on a FRIDAY for a trade show at The Cobo Center. Fastsigns…read moreDetroit provided me an estimate within minutes, a drawing within 30 minutes and I had my pop-up display and booth signs within 2 hours on a FRIDAY! The crew at the downtown location saved the day!

Buyer Beware of Verizon Deals and…read more.. You're Welcome! First, some info to keep handy before you go with Verizon: Online BBB https://www.bbb.org FCC https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223 State and Local Consumer Affairs Attorney General's Offices ---------------------------------------------------------------------------------------------------- This was one stop of many Verizon stores, each as useless was the one before...They lie and get you to buy their phone, then your bill is much higher no matter how many times you call Verizon, and they say they will call you back, (six and counting) and the stores wont help you. Good luck getting that teacher discount, or ANY of the discounts they promised you. You can call a dozen times and go to every Verizon store in two cities- you won't get any help....Have Fun!!

Is there any way to give a company negative stars? I was with verizon for 30 years (yes, really, I…read morehad a phone mounted in my car in 1989). I would get all these offers from other companies, but Verizon would come close to the offer, so I would stay with them. I went into the Verizon store and, they said they were sorry, but they could not match Sprints offer. so I switched. I notified Verizon in September that I had switched services. I should have had a credit for the part of September that I had already paid for. Then I was charged the entire fee in October (I had autopay, so they took it out of my checking account), so I called them. They said I would get a refund. Then I receive another bill for November for another $80. When I called they said I owed them another cycle and Zavier (Verizon representative) listed about 10 different fees that I owed. I cannot believe this! How can they bill me for stopping service? I haven't had services with them for over 6 weeks, but fees keep racking up? In essence, they say I owe $164 for fees/charges AFTER I canceled services. I was no longer on contract and owned my phone. This is insane. Now I wish I had left them years ago.... Be careful! Get everything in writing.

I called earlier today for a quote on removing a desk from my upper unit condo. I was quoted $195…read more- but the gentleman I spoke with told me they "price match", so if I had found a better price, to give them a call back. I found a company who would move the desk for $109 (after a $5 off coupon). So, I called Junkluggers back at (734) 800-0664, told them I could email them a copy of the other quote - he put me on hold, came back and told me that the lowest they would do was $149.00. SO. THEY WILL NOT PRICE MATCH - don't believe them when they tell you that on the phone. They lie to potential customers. Use GOLOADUP instead of Junkluggers.

They picked up like a dozen cubic yards of pandemic-accrued cardboard. Super quick and efficient…read morepickup. Worth it for not having to book our curbside recycling bin out for the next 8 months.