I recently had a catastrophic failure of a hard drive and needed to retrieve the data. Since I…read moreneglected to make a proper back-up of my data, this would prove to be a costly endeavor. I was referred to Data Recovery Group by a computer professional who said their success rate was very high. I took the failed drive and a replacement drive to DRG. They were able to recover all software from the failed drive and place it on the replacement drive in a couple day turn-around. Their prices aren't for the feint-at-heart, and they might be out of the reach of a typical home computer user. For me, it was a business decision and I was able to retrieve valuable files, so the price issue was a moot point. A great business to have right in the Metro Detroit area. I hope I never have to use their services again, but if I do, it will be with confidence that I avail myself of their services. Go to their web site to see a list of all the services they offer. They work on all operating systems, as well as various types of media storage. They can remove viruses from your drive, or system. Accidentally delete files or email - they can help you. Forensic data services are also available.

As a very experienced techie person, I should have known better and maintained a robust backup plan…read morefor all of my data. My backups were more casual, and not nearly as frequent as they should have been. In all of my years of building my own systems, I have never experienced a hard drive failure - until about 3 weeks ago...on a drive that held my most important data (tons of photos, my wife's business files and marketing collateral...and much more). Resigned to the fact that if I wanted my data (or a chance at it), I'd have to find a recovery company. I spent a few days doing detailed research and did not come up with any company I felt comfortable with (pricing, customer reviews...etc). I was referred to Data Recovery Group by a trusted friend, and after one call, I shipped my corrupted drive and a new donor drive - along with a little prayer for success. About 2.5 weeks later and I learned that these folks were able to save the majority of my data. They emailed me a text file of the directories and data to review, and to my surprise and delight, everything I was hoping for was there. Received my drives back today and quickly backed everything up to the cloud and 3 additional (local) places. Data recovery is not "cheap" by any means, but if you need your data back - I would recommend these fine folks without hesitation! I am very thankful for their services and results. Learn from my mistake - back up your data! At some point, your drive(s) will absolutely fail.

File Savers did an excellent job of getting my pictures back from a damaged hard drive, most…read moresatisfied with the service!

File Savers Data Recovery was able to recover my documents on my companies hard drive that crashed…read more This hard drive contained my client files that would have been a hugh loss for my company. The customer service and technical advise given was on point and the priority given to my document recovery was vary fast. I would use them again (hopefully not needed) if I come across this issue in the future. Thanks File Savers Data Recovery!! Sean

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

I brought my computer here after it sat for almost four days at a nearby repair shop without…read moregetting fixed (despite the guy telling me it was a one-hour job...hmmm.) TCS quoted me a really reasonable rate (and honored it even though there were some complications), the dude was totally friendly and helpful, and I had my computer back later that day and working great. Wish I'd taken the dang thing there in the first place. Their website is totally down, though- they might want to look into that ;-)

From the owner: Computer Sales and repair, Virus Removal, Spyware removal, New and Refurbished Desktops and…read moreLaptops. Wired and Wireless Network setup, Business Service Contracts, On-site and In-store Repairs. Website Design, Custom Built Desktops and Laptops, Upgrades- Hardware and software. We Make House Calls.

Fixed cracked screen. Quick turn around. Charged exactly…read morequoted price. Will return for more service if needed.

Useless for Data Recovery. Had my 4T drive for 3 full days and recovered nothing. DO NOT USE!read more

Good fast and efficient service. Recommend if u need a good job done. They value their customers…read moreand the service they provide and fixed my phone quickly.

Cracked my iPhone 16 Screen (Ughhh) and they were super quick with same day fix! Super reasonable…read morepricing comparable to what the Apple Store wanted to fix it. Highly recommend

Nice guys, fair prices, and they will do what they can to prevent you from spending unnecessarily…read more I've been back several times and will be again, I'm sure, as a parent of two boys who aren't always as careful as they should be with their computers.

Tech Bench is incredible! I had a 13ish year old MacBook Pro that was completely done - the battery…read morehad expanded, exploding the bottom part. Couldn't even turn it on. It had hundreds of thousands of photos and my entire life on there, which I had no access to for a long time. I took it to Best Buy to get it repaired but they told me it was an insurance liability to take it in to repair (totally understandable - the laptop was in really bad shape). Took it here and they were able to extract all the data and files, no problem. Literally saved my life, I was about to burst into tears right at the store when they handed me the hard drive containing all my data. Can't speak highly enough!

Having lost access to ALL of my saved files, I was extremely upset. Through my own fault, I had no…read moreback up for my external hard drive. After some research, I found Secure Data Recovery. They are located in California. The person with whom I spoke by phone, Timothy Rutan, is based in Ohio. He explained the entire recovery process to me. There would be no charge if the company could not retrieve my data, other than a shipping fee for the return of my ruined hard drive. I dropped off my HD at a local branch and they sent it off. Fortunately, my files could be retrieved. This was done in due course and a new hard drive containing all of my files was sent back to me. The entire process was well laid out and simple for the customer. The cost was steep, $962., but WELL worth it to me. Timothy Rutan was extremely helpful, proficient, and pleasant with all of my inquiries. I recommend this company very highly. It not only saved my files but also gave me peace of mind.

It's difficult to find a guy like Andre at Gadget Guys Tech - who is dedicated to solving the…read moreproblem, is dependable, responsive and so good at explaining what the tech issues are- plus he is so patient! he worked on solving my folks' landline phone problem -- and we are so thankful we found him!!

My iPad wasn't holding a charge very well and eventually stopped charging altogether. I searched…read morefor a local repair business since the device was no longer under Apple Care. It was a stroke of luck that I found Andre at Gadget Guys Tech! The service was professional, quick, and affordable. He replaced the battery and my iPad is just like new. Highly recommend Gadget Guys Tech for your technology repair needs.

Thinking I needed a new computer I went to see Gabe for the first time. He checked things out and…read moredetermined a few minor problems causing my trouble and saved me from buying new!! Thanks Gabe!

Gabe might be a great repair guy, I have no idea - he's a total flake who seems incapable of…read morecommunicating. He doesn't respond to emails or text messages and doesn't keep regular hours, despite the 10am-6pm that he advertises. I tried months ago to get my MacBook repaired with him. I had an appointment nearby that ended around 10am when his shop supposedly opens (as per advertised hours). When I called to tell him I was on my way, he said he wasn't at the shop and told me he works by appointment only and that he works around whatever his client's hours are... After all that, he agreed to meet me so I could drop the computer off for a diagnostic. After looking at it, he told me I needed to purchase speakers, so I asked if I could have the speakers shipped directly to him. He said yes but that I couldn't have them sent to his shop due to construction. So I asked for an address where I could send them and he never responded. Due to his lack of response, I missed my window to order in time to receive them before Labor Day. I didn't want to be without my computer too long, so I asked if I could come the next day around 9am because I had another appointment in the area. He gave me massive attitude claiming all of a sudden that his hours are 10am-6pm despite having clearly told me before that he works around his clients' hours by appointment. At this point, I was thoroughly confused. I went to pick up my laptop and he met me in the parking lot, shoving it into my hands and practically sprinting back to his car. I asked how I should pay the diagnostic fee ($39) and he said I'd just pay it when I got the repair done. Okay whatever. I didn't have time to deal with the repair until 3 months later, especially since I'm almost never on that side of town. I tried emailing him to make arrangements for the repair again and lo and behold - no response. I'm not dealing with this guy anymore. I'm on vacation this week, so this is likely the only chance I'll have to get this repair taken care of for a good long while. So I just made an appointment with the Genius Bar. Really wish we had better options for Mac repairs around here but what can ya do... At least the Apple store knows how to communicate & makes it easy to make an appointment. Geez.