The website shows they are open on Thursdays but when you get to the front door there is a sign…read moresaying closed on Thursdays. Went back Friday morning at 10:10a and the store was not open. Should have opened at 10a. No one answers when you call the number and indicates that mailbox is not accepting messages. Will never waste my time with this place if this is how they run a business!

BEWARE OF 4% PROCESSING FEE! I went in to get some…read morereplacement watch bands. Everything started out fine and the owner showed me a selection that were similar to the ones I needed replaced. He replaced them, as well as the batteries. When it came time to pay, he told me the amount and gave me a hand written invoice showing that same amount. I gave him my credit card, he gave me another receipt from the transaction, and I left. When I got in the car, I noticed that the amount on the receipt was about $4 more than what he told me, so I went back in to find out what happened. He proceeded to flip around a sign that said there is now a 4% processing fee due to inflation and said "Oops I forgot to turn the sign around." I generally like to support small businesses, but this guy is a liar, not to mention his store reeks of cigarette smoke. I will never return to this store again.

Needed a few links taken out of a watch band, work was quick and cheap…read more I've been walking past the kiosk for years and finally have them a shot.

Another watch another battery. Woman was pleasant. It is located in Westland Mall in one of the…read morekiosk stations by Verizon. A little surprised it cost a few dollars more than my last service in Ann Arbor, but she said it comes with a year warranty.

Mastercraft went above and beyond to help me find the perfect ring. The knowledge they have goes…read moreback generations- making the experience that much better. Shant and Nevair found the perfect ring at the best price. They truly know the business and will guide you through the process. I never felt like a sales number and they treated me like family. The selection and customer service is truly unmatched. You would be a fool to go anywhere else.

No matter what we go in for, they always treat us great! My husband took me there to look at…read moreengagement rings, and we never went anywhere else. All of our rings came from Mastercraft, and I love that we can come in for periodic cleanings and inspections. They are friendly, efficient, and know their stuff!

I'm sure that they do a great job looking at and repairing old clocks. I, however, just needed a…read morebattery replaced for my watch. Lady was pleasant and first said that I could have it back on Tuesday after 12 (this was Saturday at 1 pm!). When I demurred, she then said -ok, we can do it now. Just come back to pick it up before we close (they close at 3). We had plans for lunch in Dearborn and headed there. She then calls me at 1:23 pm saying it was ready for pick up! Why couldn't she have just told me to wait? We are on our way back from lunch and I called to ask if she could please give us 5 extra minutes (ETA was 3:05) to pick up. Her response? "No, we close at 3 sharp. Are you going to be able to get here in time?" FYI -not great service, guys. I'm in the market for a grandfather clock and would have loved to support a local business. Clearly, I won't be supporting this one.

Last month, the movement on my military wall clock started acting erratically, and either gaining…read moreor loosing time every hour. I've had this clock since 1991, and it looks perfect on the wall in the living room. I decided that since I can't find a modern quartz operated battery clock with a similar face that is 12+ wide in diameter, it was well worth saving despite a family member who advised to toss it into the garbage can. One of my friends at work recommended the Northville Watch and Clock Shop. This business is located in a vintage house that has been converted into a business that does first-rate repairs on any type of clock or watch, especially cuckoo clocks from Germany. With that being said, the service that is provided here is top-notch, and super fast. I was thinking it might take a few months to repair my beloved wall clock, but it was done within a week, complete with a new movement installed. Likewise, all of the repairs done here come with a complete one-year warranty. The best part, the clock keeps perfect time like it did when I first bought it back in 1991.

I updated the headstone in my ring and wasn't sure what size I wanted to move up into. They had…read moremany loose stones and were able to pop out my headstone and place various sizes in my setting until we found the perfect size that complemented the rest of the stones in the setting. They were wonderful and didn't pressure me at all. They even talked me down in size because they felt the stone I nearly went with, was too big and, blocked too much of the few of the stones in the band. When a jeweler talks you into spending less money at their shop, you know that you've found the right jeweler. In the end, they were right and my ring looks absolutely beautiful. I get compliments all the time. They also can repair anything and helped me with a few necklaces and a bracelet.

Plymouth Jewelry is our go to jeweler! Cass M is a great jeweler with lots of talent who has made…read morecustom pieces for our family and we are never disappointed. Kevin is easy to work with and very fair. We will continue to shop at Plymouth Jewelry for years to come.

I want to say thank you to Jamie and Chacara. I felt as like I was working with family. They made…read moreme feel so comfortable and relaxed especially in trying to find the perfect piece of jewelry for me. They were knowledgeable and guided me. I will definitely be back and will be looking for them. LOVE YOU TWO:)

I recently purchased a timepiece from Tapper's, and I highly recommend them. Ms. Marita Bower…read moregreeted me and showcased her extensive knowledge and passion for watches, making my experience memorable. She listened to my preferences, offered various options, and answered all my questions, helping me feel confident in my choice. I appreciated her commitment to customer satisfaction--there was no pressure to buy, just a genuine desire to find the right watch for me. I ultimately chose a stunning timepiece and couldn't be happier! If you're looking for a watch, ask for Marita. Her professionalism and warmth truly set her apart. Thank you, Ms. Marita! Five stars!

I haven't lived in Livonia for over 30 years, but I have and will continue to go back to Golden…read moreGifts. For our 32nd wedding anniversary, I wanted to have my husband's wedding ring enlarged or buy a replacement ring because my husband's ring no longer fit. I went in first by myself with the ring and David looked at the ring and thought it could be enlarged and detailed to an 80% match. He also had someone show me new rings, but he noted they would all be $1,000+ due to the current price of gold. I was entirely prepared to buy a new ring. David offered to sell me a new ring he had in stock so my husband had something to open on our anniversary and said we could come back in and either get the ring I bought sized or let him pick another ring if he preferred another style. While he made that offer, he suggested I come back in with my husband so he could be properly sized and we could try to enlarge his existing ring. I brought my husband back the following week and we learned his ring size has gone from a 9 when we were married to an 11 1/4. I didn't think there was any way the ring could be expanded that much, but David talked to Bobby and they thought they could do it to an 85% match for $200. We decided to try the resizing route because my husband was sentimental about his original ring, but with the understanding that if we didn't like the match we would replace it with a new ring. When I picked up the ring, I was amazed! I could not see any imperfections. Perhaps you could with a jeweler's ring, but nobody is looking at a ring on someone's hand with a jeweler's ring. Today is our 32nd wedding anniversary. The resized ring was on my husband's hand (his choice) before he even got in the shower. This is why I will continue to patronize Golden Gifts - David and Bobby value long term customers. We were an easy upsell and it was only with the recommendation of David that we went the route of resizing. This was to Golden Gifts' short-term detriment, but ensured we will remain long term customers regardless of when we live.

If you want great jewelers you can trust, it is Bobby and David at Golden gifts!!…read more I came to golden gifts after I learned the engagement ring my fiancé designed with a different jeweler was falling apart. Diamonds kept falling out and I had learned the former jeweler had replaced one with a much poorer quality diamond. I was devastated and needed a jeweler I could trust. My mom and a few friends told me to go to golden gifts, whom they have trusted for years. We were greeted warmly and met with Bobby and David, two brothers who own the store. They were so warm and welcoming! They felt awful for the experience the previous jeweler put us through and bent over backward to make us happy and put our trust in jewelers again! These two truly care about every single Customers' happiness. You never find that these days!! They treated us like family-they were patient, understanding, and really listened to what we were wanting in the new ring. They made time for us and we never felt rushed. They put so much time and effort into making my new rings, and it paid off!! I get compliments all the time and love my new rings! It almost makes me forget about our terrible jeweler experience we had before. We decided to buy my husbands' wedding band from them as well! A beautiful ring and a very fair price. Golden gifts has customers in us for life! I wish we saw them from the beginning, but we'll be seeing them for every jewelry purchase from now on!

The "Watch Doctor" (as I called him) cleaned and serviced my 60-year old gold Omega automatic…read morewatch. He had to take it completely apart to do the service properly. My father gave it to me as a high school graduation gift and it hadn't been used for 40 years. He brought it back to life!

Friendly, fast and professional service. I highly recommend House of Watchbands. Great value for…read morethe service.

Walked into Kevin's jewelry in Farmington for the first time. We were immediately greeted and…read moretreated like family. They are more than accommodating, no worries about high pressured sales. We are extremely happy with the beautiful jewelry we purchased and their prices are definitely reasonable. We strongly recommend that you check them out. We will definitely be back.

Great jewelry store and have a great selection of unique and larger Diamond with D color and…read moreclarity. Got my upgrade here and couldn't be happier on ring and

Honest folks! Excellent service. Ask for Lewis & you won't be disappointed. Designed a beautiful…read morering for my wife.

make sure you get a receipt when selling precious metals here. so when you realize you were ripped…read moreoff you have a leg to stand on... Should've known when no receipt was given. "MCL 445.484"