Excellent company! Tom was a great help when we redid our home office! Furniture is heavy duty…read moreand well constructed. Delivery was on time and fit perfectly. We had a minor issue and they immediately fixed the issue! Highly recommend! Great to support local business! Especially ones who stand behind their products!!! Thank you!!!

Ironton Telephone just installed high speed internet and VOIP phone for me…read more The installers (Scott & Wes) were extremely knowledgeable as well as being very courteous. They quickly and efficiently installed my service and professionally answered the many questions I asked of them. Outstanding job gentlemen! Post Script: The 500mbps fiber connection is lightning fast Bill Whitehall

Brian and the employees of Pelican are knowledgeable, patient and wonderful! Even though the shop…read morewas busy, Brian provided individual attention to all 4 members of our family for ski rentals/purchases. I appreciate the options available in store and the size recommendations based upon our differing skill levels. We'll be returning as future customers.

Scott's Powersports is gone. Went to get an annual inspection. Had an appointment at 9 AM but…read morewaited around while they moved pallets and equipment outside. Inadequate seating was available while hideous gangsta "music" was blaring x-rated lyrics for the world to hear. It took over an hour and a half for them to finish an inspection that should take five minutes. All in all it was a thoroughly unpleasant experience and I do not intend to return.

Was recommended to check this place out by a friend about a year ago. I was given an offer $2,000…read moreabove MSRP. Never called back - told my friend what happened and we both were surprised & disappointed.

Todd and his team were great to work with and communication was a smooth process. His team was very…read moreknowledgeable, professional, and extremely efficient. The quality of work and cleanliness was also something to note. Would highly recommend.

I called for a estimate for roof replacement. Todd returned my call the same day. He inspected the…read moreroof and provided a very reasonable estimate within a 24 hour time frame. kim then called and put me on their list. she came to my house with the contract and roofing samples. She told me work would be done when the weather permitted. I was called about 3 days before the job was to be done. The roof was removed and replaced within one day. this is a local family owned business and I was very pleased with the service they provided. Will use them in the future and recommend them . The entire process was much less stressful due to professional way todd operates his business.

We visited a number of floor companies when we had to replace our kitchen floor after our…read moredishwasher leaked. Carpet Heritage stood out among them all. Joe was great! He listened to our needs and desires and provided useful information and suggestions. We decided to go with a Mannington ADURAMax luxury vinyl tile and brought home a number of samples. Joe came out to measure our floor a couple of days after we made our selection. He ordered the tile while at our home to made sure it was in stock. We were very pleased with the price. As soon as the tile was delivered to his warehouse, Joe called us and the installation was scheduled in less than two weeks. The installation was not an easy job as there were 2 layers of previous flooring to remove and the floor was not level. The installers were amazing! They were very professional, courteous and left the work site clean each day they were there. They did a beautiful job installing the tile! An added bonus is that our floor no longer squeaks. We plan on getting new carpeting in our family room and will definitely be using Carpet Heritage for that and for all of our future flooring needs. It was a very positive experience!

I have repeated purchased carpet and had wood floors refinished by Carpet Heritage. Joe is great…read moreto work with. My experience with both carpet purchases and excellent floor finishing has been wonderful.

My family and myself have nothing but exceptional things to say about Connell Funeral Home. We…read morerecently had a funeral for my grandfather Jose Monge and it was extremely tough for the family. Jay had coordinated the funeral with us, and made sure to be there every step of the way. He comforted us when needed and made sure we had everything we needed. On the day of the funeral we had Jamie Connell with us. He was amazing! He made sure everything went smoothly and was constantly checking in on us. If we were lost on anything he was there to guide us. They provided the shoulder to cry on. We valued the time they took with us during this hard time and we will be forever thankful for their service to our family.

We had a beautiful service w Connell assistance...it was somewhat different from the norm and they…read morewere totally supportive and handled so very many of the pieces which had to be done perfectly...I believe they are a "far exceeds" service provider during such a difficult time and recommend them most highly...

I had almost the opposite experience from the one described here, so I wanted to chime in as…read moreanother customer. First, this is not some random third-party place like Best Buy or Target that just happens to sell Verizon along with everything else. It's a Verizon Authorized Retailer, which means they use the same Verizon systems and can basically do the same things a corporate Verizon store can -- upgrades, new lines, activations, SIM/eSIM, billing changes, troubleshooting, etc. I've gone to both corporate Verizon stores and this location, and the big difference I noticed is how much more time they spent actually helping me. At corporate stores I've often been rushed, told to call customer service or "do it online," and sent on my way. Here, they actually sat down with me, explained my options, and took care of everything right there -- including on a phone I didn't even buy from them. There are times when specific SIM cards or certain inventory can be limited, and that can definitely be frustrating, but that doesn't mean they're "pretending" not to have them just to force a sale. In my case they explained the difference between physical SIM and eSIM and still helped get me activated without trying to push a random phone on me. Also, from what I understand, Verizon has been moving more and more everyday service over to authorized retailers like this one and relying less on corporate stores. So it actually is in people's best interest to get familiar with these locations -- they're going to be the face of Verizon for most of us going forward. Everyone is entitled to their experience, but painting all authorized retailers as "only wanting to sell you something" just doesn't match what I've seen at this store. If you're reading these reviews and are unsure, I'd say at least give them a fair shot before writing them off.

It was horrible and completely unacceptable! The staff has…read morevery little customer service knowledge. I say that because I dealt with 3 representatives and a manager. After 7 days of waiting for the phone that we had paid for all we got was more and more aggravation. Not one staff member showed an ounce of empathy!!! When there were legitimate questions asked , what we got back was " there is nothing we can do"! If they thought your questions were asked again everyone of the staff told us they were being disrespected. They took no responsibility for the delays and told us we could not cancel the order. They showed us how NOT to run a franchise! I don't think that business on orocks rd will be around with the same franchisee! There reviews are terrible and starches thier business practices! I would never recommend them ! They suck!!!