Great experience thanks to the extremely personable rep named Damion. He listened patiently to my…read more situation (combining both work a&t and personal verizon to verizon numbers) and worked diligently and thoroughly until it all happened. He is why I will be going back to that location for next upgrade.

First you need to know that they are not actually Verizon but rather an independent franchisee. The…read morestaff is not well trained. They don't know Verizon's promotions. One person will say one thing, another will say another. They will not provide any support if there is a problem with your device set up or your billing. They sold me a business plan with five lines under a promotion where new devices would be free. They said that the promotion will kick in after three months. Well it has been four month and I don't see any refunds reflected in my account for the excessive amounts they have been charging averaging $400+ per month for five lines with three new iPhones and two BYODs. Contacted Verizon twice. First time they created a ticket and I never heard back. Now I am on the phone with them and they are saying there is no promotion on my account, and to contact the location where I purchased the plan and the devices to inform Verizon about the promotions. This is a rip off. Worst customer service ever.

The charging port on my phone stopped working, and I thought it was a $110+ bill to replace it…read more This team said 'let's clean it first'. In just a few minutes my phone was working again. Saved me a LOT of money.

If I could give 0 stars I would tried to bring my phone to get the screen fixed they told me it…read morewould take 1 day maybe the weekend max it took them 3 weeks to tell me they couldn't fix my screen and that now the battery won't charge that I would have to send a new ticket to Samsung and probably have to buy a new phone. When I went to pick the phone up the guy at the counter even said if he was working on my phone this would of never happened please don't take your phone or device here especially if it works even slightly they break working products.

Wow how wonderful. Attentive to my business needs and challenges. Actually listen and care. I am so…read moregrateful to have found them. If you too find dealing with your wireless provider to be the "cable company" all over again, get stated with Faith Wireless and fire your uncaring corporate giant.

I came here to buy a car battery as I was told by a mechanic that it needed to be changed. I called…read moreand was given a lot of useful information and went to the store the same day. The gentleman was knowledgeable and accommodating, and went out of his way to Install the battery. Prices were good and I was given the online discount. Great experience that took less than 30 minutes all together.

I live 26 miles away from this business. Calling them because they carry unusual batteries. I tld…read morethe guy I wanted to see if they had the battery I need. No numbers on the battery. Told him the color and what the dimensions were as for the positive side was indented. It was closer to the size of a C battery than an AA. He checked and said he had three different battery that fit my description. I started my 26 mile treck to the business. When I get there and show him , he shows me a battery that is a little longer than the one I want to replace. I asked him what did the other ones look like, you said you have three. He said he thought it was a different battery? As I described it in every way. Now they only have one that might work ????? I did buy it and it did not work. I brought it back for a refund. As I was leaving he said try the smoke shop down the road , they may carry the battery I need. I stopped in the smoke shop across from Knights Street lay gold course. As I walked in and was greeted by a guy. I said I was sent down from Battery shop, he said the number ID of the battery I needed. I did not say a word and he knew what I was looking for. He said the Battery place sends a lot of people down. They were out of stock on that battery at the time. Knowing what the guy at the Vape/ Smoke shop told me , why did the guy at the Battery place sell me a battery he knew did not work. That was a 54 mile trip to and from this business. Instead of doing the right thing for customers, they will sell you what knowingly will not work. Very dissatisfied and disappointed with this business. They wasted my time, miles on my car and gas. All for nothing. Beware of the guy with colored hair.

Where do I begin. Bob is the bomb. We needed new phones my husband and I. Of course we waited…read moretill last min. So we went a few hours before a trip to Disney and Bob was so amazing. He was patient, precise and did more than any other person has when I have bought a phone. He's a terrific person and you are making mistake if you don't go see him. He knows his stuff! Went above and beyond.

Caden was super helpful. Gave me his number in case I needed any additional help. Got a new iPhone…read more11 for my wife. Was in and out in about 30 minutes which is awesome. Will definitely come back in the future to this Verizon store.

Apple said they couldn't do anything and after two years of my phone being off, Ali saved my phone…read more I didn't think it would ever turn on again. Thank you! I recommend

Despite using an otter box I have managed to shatter the back of my iPhone. I was getting quotes of…read more275 from one company stating the whole housing had to be changed. I walked in talked to him, he showed me the replacement part and I picked it up in 4 hours. No upfront payment till I received and was happy. I have 0 complaints it was so nice and simple.

Love this location. There's a few others near my house, which I've made the mistake of going to in…read morethe past, but I always come back to this one now. This is by far the best UPS store I've been to. The staff are always helpful and super friendly. I've been coming here for years so figured I'd finally leave a review.

I have been using this UPS store for 5 years. They are friendly, helpful, and efficient. I have…read morenever had anything but a positive experience. Even during the holidays, they keep the line moving with smiles on their faces.

Came in after breaking my wife phone atlas got us together quick for fair price would return and…read morerecommend for future repairs