Went in there, not expecting very much. I asked about repairing an iPhone battery, and my charging…read moreport was not working and the guy took it in back and looked at it and cleaned it. Came back out no charge and said my battery was fine and clean the port for nothing. Other stores had quoted me $25 to clean the charging port. I recommend this business for reasonable service and prices, and honesty !

This review is for the Garner location. I will never do business with this company again and I will…read morenot recommend it. I have documented my experience below. I called on Sunday 4/14 at 2:30 pm to inquire about getting my phone repaired. I was told I could drop off the phone and pick it up Monday 4/15 for a 24 hour repair. The store associate confirmed he had the phone part so I dropped of my phone that afternoon at 3:30pm. Monday at 5:30 I stopped by to pick up my phone and the store associate said they were waiting on a part, and it wasn't ready but would be ready Tuesday early afternoon. I called Tuesday (before driving out there) at 11:00 am and was told the shipment still hadn't arrived but it would in the next hour and my phone would be ready to pick up that evening before close. I drove by that evening around 6:30 pm and I was told "im sorry ma'am but your phone isn't ready" - they had not started. The store associate said it would now be ready "Wednesday morning when we open". I asked for a specific time, and I was told 10 or 10:30. Wednesday morning 4/17 I called at 10:30am and asked for the status. I was told "in the next 30 to 1 hour". At 11:30 I drove to pick up my phone and the associate said "im sorry ma'am but your phone isn't ready. It will be another hour." At this point, I asked for my phone back and I told the man I would take it somewhere else. He said he couldn't do that because he already started the repair. I said, I don't care - give me the pieces and ill take it somewhere else. He said no. I told him I refused to pay, and he said then "you won't get your phone then". At this point I decided to wait in the store until he finished. I waited for about 50 minutes until my phone was done. I was offered no accommodation or discount. I will never ever do business with you again and I will never recommend it to anyone else. On a positive note the phone seems to be repaired fine and the price was reasonable.

Needed my daughter phone fixed and Raheem fixed it in under 30 mins with fast great customer…read moreservice thank you!!

I came here because they are one of the few cell phone repair stores open on Sunday. I went to…read moreanother shop and they didn't have a back to an iPhone Xs. I was immediately impressed with this store. It's very clean and the selection of cell phone cases blows my mind. The gentleman helping me was very professional and it was ready in the 2 hours promised. The work was solid and the price matched other phone repair stores. I highly recommend this place.

Where do I begin. Bob is the bomb. We needed new phones my husband and I. Of course we waited…read moretill last min. So we went a few hours before a trip to Disney and Bob was so amazing. He was patient, precise and did more than any other person has when I have bought a phone. He's a terrific person and you are making mistake if you don't go see him. He knows his stuff! Went above and beyond.

Caden was super helpful. Gave me his number in case I needed any additional help. Got a new iPhone…read more11 for my wife. Was in and out in about 30 minutes which is awesome. Will definitely come back in the future to this Verizon store.

I have never stopped by this kiosk before now. I had a terrible experience at the Corporate store…read moredown the street. I was very close to moving my account to a different company. I met the new manager named Brad and he took his time and helped me get my account taken care of. Best experience that I have ever had with Verizon. Rest assured you will be treated like a person and not a number here.

Fantastic experience! They replaced the screen on my iPhone in just a few minutes for a fraction of…read morewhat I was expecting. Thank you!

I was able to bring my computer in when it was convenient for me. I had a lot of very good help…read morewith my computer. I'm satisfied and would recommend this business.

This business is apparently closed. I went there this afternoon after seeing the good reviews. The…read moredoor was locked and the woman in the business next-door said nobody had work there "for a long time." I called the number listed and "Google Assistant" answered. They tried to link me to the business but after being on hold for a short time said they could not get in touch with anyone. Google Assistant is a computer generated voice so there was no discussion. I think it is ironic that a tech company would not update it status on a search engine. I regret my waste of time.

HiTech Handymen provided fantastic service. The technician returned my call within a couple of…read morehours, scheduled and completed the repair the same day, coordinated pick up and drop off, and had a good and competitive price. I have been sharing this resource with friends!

I've been a customer with AT&T more than 6 years, I came to this location to purchase 2 phone the…read moreguy was helping me, I asked him if I can look at the new phone from the bottom he said can't take them off I said no problem, I set with him to get ready to purchase them, the lady took them out like I was gonna steal them, I asked her why you didn't let me see them she said go to the Apple Store, she doesn't know how to talk to people really having a terrible attitude, I went to the different AT&T down the street 5100 Capital Blvd Ste 100 Raleigh, NC 27616 they are very helpful. Shout to all the staff there.

Returned to get a new phone for myself. Worker seemed disinterested in helping me. She seemed more…read moreinterested in eating her lunch and telling me I couldn't trade in my phone for anything. I left after 5 minutes and won't be returning.

I highly recommend using iCracked for phone repairs. Jonaaron Evans, my local iCracked…read moreprofessional, was on time, courteous, professional, and very experienced. My iPhone 5S was repaired in minutes and felt like a brand new phone. He ran a few tests on it after the repair, to make sure that everything was connected properly. This made me feel secure that the phone would function as though it was newly purchased.

STAY AWAY FROM PHILIP So the reviews are great, I know…read more Maybe I just got a dud, but my phone is destroyed. I wish I left it cracked. First off, Philip came to my house to repair my phone. He replaced the screen and then cracked it while placing it. When I said I'm not paying you 100$ for a broken phone he got angry and demanded his 100$. That was pretty scary and being home alone with this angry stranger left me no choice but to pay him. Now my phone cuts off at 65-75 percent battery life I just cant believe it... I'm so mad. Maybe the other technicians are good but stay away from Philip. iCracked was no help either.. I received no refund for my broken screen/phone. Batteries Plus Bulbs will match the cost AND use better quality parts. They showed me there that Philip used cheap parts and skipped steps replacing my screen. SLOPPY SLOPPY SLOPPY. BAD BUSINESS.