Excellent work done here! I paid over $300 for the OE screen. I could have opted for a cheaper…read morescreen at half the cost which I had done prior at another vendor. Huge mistake! Mr.phone fix did great work & they were quick about it too. The tech even brought me my phone, turned it on and tested it to give me piece of mind. Highly recommended to fix your phone!

Shout out to Dylan for great service and a friendly welcoming and Antonio for the repair which…read moretransformed my damage (it was ran over) S24+ to looking brand new! The pricing is competitive and i will be for sures making this the go to place for electronic repairs. They were fast and its neat that they are next to the mall so you can walk around or go across the street to starbucks while you wait. They took maybe at most 50 mins for my repair.

Kaleb was Very knowledgeable about the products and got me Cash Fast for my mac book and apple watchread more

Sold my kid's old phone. Fair price. If you do an online buyer like Gazelle, they suck you in with…read morea high offer.

poor customer service. performed unnecessary n not approved…read moreservices which caused damage to motherboard. We discussed changing the front n back screen. i Never got a call about changing the batteTy. But when I go to pick it up I get charged $60 for a battery. the phone turned on before taking the device in Just fine. i pay the $60 and in the parking lot. I try getting on the phone. It kept rebooting. I call and Let them know. Thinking the battery they put in was damaged since they replaced my apple battery with a cheap product. I dropped the phone off the next day as they requested. They were suppose to call me with an update. Of course they didn't. I called 3 hrs later. And was informed I needed to pay $150 for a motherboard. Informed them that i never agreed to have my phone battery removed. Which based on research can damage the motherboard. I asked for my old battery back. They agreed to refund me the 60$ since I was never informed about it before hand. I asked if they can deduct the 60$ from the price of the motherboard and I pay the difference. $90. The little girl working when I called said abe would call me back. Of course she didn't. Called Saturday at noon because no one called me. And he claimed he didn't do anything wrong. I informed him making changes to my phone without speaking to me first was wrong. And that my phone was fine before taking it in. N because of his negligence he more than likely damaged my phone more.. Asked them to use the 60$ they charged me for a battery didn't agree on Towards the charge of the motherboard. He started yelling and hung up on me. I reported him the BBB for making changes without consent. Forcing me to pay for them.

From the owner: San Antonio’s #1 trusted cell phone store. A local, family-owned & operated business. We provide…read moreprofessional & affordable cell phone repair & unlocking services. We specialize in selling fully unlocked phones compatible with any carrier, in any country. No Credit Needed Financing available, apply today! We sell unlocked phones, tablets, smart watches, phone accessories, protectors, cases, chargers, bluetooth / karaoke speakers, electronics, cologne, perfume & more! For more information & current pricing, please call or text 210-464-7112

The Alamo Ranch store delivered the worst retail experience I have ever had. I was trying to…read morepurchase a LG 77 inch TV with LG Sound Suite. I purchased the products and took them home - The LG TV was defective where all human faces were red. The sound suite refused to pair. I took the first TV back and the store confirmed the default and gave me a new TV same model. Took it home and every human face was red again. Had to wait till the following day and took that one back. Customer service left me standing there for almost an hour before they issued the credit. I offered to look at a different brand of TV but I would need some sort of restitution for hauling the tv around - store folks said we don't do anything like that. I am done with Best Buy and done with LG brand anything.

Was in and out pretty quickly! Staff very helpful and answered my questions quickly!! The employee…read moreby the entrance directed me checkout counter and even helped check out once she noticed I had been waiting for a while!! Big selection in the store and definitely worth the value!

Terrible service unreliable customer service 1 employee in…read morethe front 5 in the back hiding Left unsatisfied Wouldn't recommend coming in the store do it online

Took 1 hour to just return equipment ridiculous customer service. Plenty of sales people standing…read morearound 1 person working returns

Sunny is incredible. I have never had such a positive experience from any at&t store like I did…read morewith her. She is organized, knowledgeable, great personality, and goes above & beyond to provide the best customer experience. I came in to pre-order the iPhone 16 the day before the promotion started and she sent me a message the next morning to help me set up an appointment to come in. Sunny is incredibly talented and this location should do anything they can to keep her around because she's the only employee I would consistently go to for my purchases.

Terrible customer service. Wouldn't sell me the new iPhone because they were for people who were…read moreadding new lines. Even though I heard them say they had 14 left. What happened to customer service for the customers who has been with you for years. What a joke you

A most amazing experience…read more What a wonderful experience to finally own a Verizon cell phone service. What a better place to have a joyful experience with top notch service than this premium store. Val took care of my need to replace my old phone with professionalism, expertise, and utter care and kindness. She made sure I had the best value for my buck. I will never forget Val's hospitality as she gave me peace of mind in the midst of my stress over having to change a phone not to mention her utter patience in meticulously transferring over all my data from one phone to the other which easily took a couple of hours because I had too much info and apps on my old phone. Val also made sure I had the best screen protection by offering me a sturdy case with lifetime warranty as well as installed for me a guaranteed First-Defense nano-glass screen protector. I cannot have enough praises for Val and this Verizon store. I am honored to give this store its first Yelp review. I encourage all whose hearts have been happily touched by this amazing store to give their 5-star review as well. And if you have an almost perfect score on Google+ as well, this Verizon store must really be beyond just a good store -- it is the best one thus far by my books as a cell phone store and service. This Verizon outlet truly defines what a full service store is. Kudos!

So I called to ask about switching over from a different provider to Verizon. I was asking…read morequestions in regard to the process, pricing for adding a line for a business, as well as a tablet. The unknowledgeable and improperly trained staff member who answered the phone when I called hung up when I asked for clarification on whether or not iPads needed a service line as well. She didn't say her name when she answered. When I asked at first she said no it wasn't required, then said yes for $20 a month I would have the data, then she said it wasn't required. That left me confused and then she hung up and no one answered when I called back. Who does that!? Does corporate know their brand is being represented this way? Who trained this employee? Management can check who was working on 5/26/23 at 5:16pm then proceed to properly train her. Employees like this are the reason why businesses lose money. GO TO THE VERIZON ON 12822 W I-10 Frontage Rd INSTEAD! They are friendly & well informed.

This location is in the Ingram Park Mall, so you have to walk a decent way to get to it. If you can…read morepark and enter near JCPenney, that would be the fastest. The store is located on the second floor. My experience overall was positive. I needed to return some equipment. There is a sign-in kiosk and you can either enter your information or scan a QR code and do it that way. I received a text within about four minutes telling me that I was next, and I was called immediately after that. The return process was very straightforward, and the staff member was quite friendly.

Terrible service, They don't want to do anything. They didn't give me an answer. They refuse to…read moreattend to you.

I took my college age daughter to this AT&T store off of I-10 Huebner Oaks area and received…read moreexcellent service. Demetrius was so professional and helpful in ensuring that my daughter received the best deal for her new phone and monthly service. I was so impressed with Demetrius that I made sure to come back and asked him to please help my 70 year old mother with picking out the best new phone and monthly service for her as well. Demetrius was professional, kind, courteous, and very helpful with my family's cellular needs. I have had great service from a lot of AT&T personnel previously but no one quite like Demetrius. If you want great service and just someone that you can trust to help you with your cellular needs, Demetrius is your guy.

Not enough employees and was blown off so many times. I have a job and don't want to waste time at…read morethe mercy of a distracted employee