I called around to find someone to repair my laptop. The first shop wanted to charge me an $85…read more"diagnostic" fee. The laptop has visible damage. I think I know without a diagnosis. Yelp to the rescue: A reviewer commented that Randy at SA Tech Deals is honest. I called him, sent him a photo of my laptop and the model number and he explained to me why he could not repair it (unavailability of one of the parts needed). He also gave me advice on brands to consider, based on his history with repairs. He answered my question about whether buying refurbished models is a good idea. He had suggestions on buying affordable refurbished laptops. 10-stars! He had nothing to gain by taking the time to help me. Now THAT is exactly what honesty looks like. I'll use this shop for any tech repairs I need. Honesty wins every time!

Randy is one of the few IT computer guys who is extremely honest and reliable. He won't try to sell…read moreyou anything you don't need. I have been going to him for years and his prices are incredibly reasonable. I can't say enough good things about this guy and his work ethics!

Target sells one of my favorite beauty product lines. Perfectly displayed and sold at a great…read moreprice. Bathrooms are subpar and can use a little extra love.

I come here frequently to shop and it's always organized and clean inside. They keep up with…read morestocking the shelves. They always have clean bathrooms. The employees are typically helpful. They have lots of options to pick from. And they are always willing to price match. Really nice!

I rarely leave reviews, but this experience was frustrating enough that I feel obligated to warn…read moreothers. I brought my GameCube into this shop expecting a straightforward diagnostic and repair. I was initially told that I would receive an update relatively quickly. Instead, I spent over three weeks chasing them down myself, making multiple calls just to get any kind of status update. Communication was essentially nonexistent unless I initiated it. When I finally did get a response, I was told they couldn't even properly assess the system because they didn't have the correct visual cables to test a GameCube. That alone was surprising--how does a repair shop accept a console they aren't equipped to test? It gets worse. When I arrived in person, Devin D told me that they had been able to see the GameCube working while it was in the shop. This directly contradicted what I had just been told over the phone. So which is it? Either the system was tested successfully, or it wasn't even viewable due to missing equipment. The inconsistency felt dishonest and left me with zero confidence in anything I was being told. At that point, I asked for a refund due to the lack of progress and the conflicting information. I was told that a manager would follow up with me regarding the refund, but given the pattern of poor communication and contradictory statements, I have little faith that will actually happen without further effort on my end. Overall, this was a disappointing and unnecessarily stressful experience. Between the long delays, lack of basic equipment, and inconsistent explanations, it felt like my time--and trust--were not respected. In hindsight, I would have been better off attempting the repair myself or going elsewhere. I strongly recommend others think twice before bringing their devices here.

Eric the owner was absolutely amazing! Went above and beyond to help me with my phone issue. Jeremy…read moreand Joshua were both very helpful in store and I will definitely be back if needed and will recommend to everyone!!! Couldn't be more happy with my experience! Thank you guys so much for saving my data and transferring it for me.

I went into this unfamiliar place knowing I wanted a digital sound streamer. Though I Didn't know I…read morewould find a new community of people who I felt cared about my audio needs. Miguel is the man who helped me narrow down my choices of digital music streamers, and did a great job of that. He treated me with respect and valued my time. Not knowing if i had the money to purchase a single item, or a complete system. I highly recommend going to bjorns for all your audio needs if you value quality, your time, and community.

Ordered replacement for AV recorder, and 50" TV. Was told it could be 3 weeks after placing my…read moreorder! Maybe!! The sales person should have asked repair manager if it was possible to get this done sooner. I'm sitting here waiting. UPSET is not the word for it. They have my money. I have NOTHING but an empty wallet.

Fairly decent stock of equipment however the level of knowledge for the individual who assisted me…read morewas extremely lacking. Didn't know what cable terminators were used for what. Kept showing me the wrong stuff.

First time coming. Was needing electronic items I could not find near me anywhere. Eric helped me…read moreout. Great ,friendly, and helpful employee. Thanks

Altex is a great go-to place for quality technology products. They sell everything that you'll need…read moreto build, service or maintain computers. I went in to get another monitor. They have SO many options and categories of everything that I end up spending hours just seeing what's new. The employees are all very knowledgeable about the products and specifications. Just walking through the store is an inspiration whether it's gaming, networking, security or computers and accessories. The prices can sometimes be a little pricey but mostly competitive and high in quality. It's a great profession level option to Best Buy and other electronics places.

I needed a new laptop charger since mine stopped working. Jesse was at the counter by the entrance…read more I asked him about a universal charger and he quickly picked up 2 for me to try with the laptop. The less expensive option worked and I was out of there in 10 minutes! Speedy service! Highly recommend!

TRACY HARRIS. IS AN AMAZING EMPLOYEE. I came with a broken…read morephone and she helped me out. I almost went to another company but she turned my story around. Amazing she is an top-notch employee. Great costumer service. I will only recommend to her.

Went in today to make some changes to our account and to add a number. Robert was very attentive…read moreand did an awesome job explaining the process. He reviewed our bill and made sure we were getting the best bang for our buck. I have been a customer for over 25 years. Robert's customer service was on point. I appreciate that, too many times other companies lack that customer service. Shout out to Samantha and Trey for their assistance as well. You guys Rock!!!!