Horrible. Overcharged Me for no reason. They make promises they don't keep They outsource…read moreemployed that do not know how to fix things. 0 stars !

I have been a customer for over 14 years, and have chose to deal with the spotty cable and internet…read moreservice. Now, years later I move to a new home. The tech comes to my new address and is in such a rush, he leave the fiber optic cable dangling on the floor in the basement. Additionally I give home three cable boxes and a modem from my old address. Low and behold Optimum is now trying to charge me for 3 cable boxes and a modem. Fast/slow forward 2 weeks, miraculously they found the modem but not the cable boxes. The charge went down from $700 and change to $500 and change. It is absurd that they now, still want to charge me for their incompetent tech mishandling of the equipment. The company is one huge scam. There product is subpar as I'd their customers service. My next email and call will be to the BBB, and my state reps office. Do yourself a favor and find another provider for your cable, internet and phone service. BEWARE!!!!!

We are a small company of about 10 ppl and we moved and had Master Telecommunications set-up our…read morephone systems and paging system for 2 of our warehouses. Mr. Vadim was very pleasant to work with. His customer service is amazing. Even the after service. I definitely recommend Master Telecommunications.

From the owner: Telephone systems installation. Telephone system repairs…read more Phone system service. Office telephone systems. Business phone system. AVAYA telephone systems repairs. NEC telephone systems repair. Panasonic telephone system repairs. Samsung telephone systems repairs. Telephone systems sales. Best telephone systems. Phone system for small office.

A couple of months ago, I had an amazing experience at the T-Mobile store in Stamford Town Center…read more My phone had broken right when I was in the middle of moving, and all my things --cards, documents, everything-- were packed in boxes. I was very nervous and stressed, but the team was extremely kind, patient, and professional. The manager and the whole team treated me with so much empathy that they managed to calm me down after almost four hours of stress. Through their kindness and sense of humor, they made me feel truly cared for. It wasn't just a simple thing they did -- they really made a difference on a very chaotic day for me. Every time I see my phone, I remember with gratitude everything they did to help me. I definitely recommend this location and would be very happy to return. Thank you from the bottom of my heart for your amazing service and for showing that there are still people who truly care about their customers.

Luis was very rude to me when I called to ask about pricing and programs. Instead of asking me…read moreabout the phones I was interested in, he said, "we've got 30 models of phones and I'm only going price 2." Sorry TMO, lost me.

0 star...... last week I added a new line to my account in a store in Manhattan, I had the device…read moreso I didn't add the device, this week my device was damaged and I saw that with 53 dollars I could get a new cell phone for that line that I opened last week passed, they did not want to add the device to my line because they were not the ones who opened the line and they were not making a commission for the service that I needed, they only told me to go to Manhattan because they were not the ones who opened the line... 0+0=0 don't go there I don't recommend that's store poor customer service

Sorry, 0 Star is not available. We needed a Dual Simm card…read morefor our phone. T-Mobile calls them eSimm card. They are great if you have two phone numbers when you are using only one phone. The lady at the store said they don't have such a thing - I told her that we read it on the T-Mobile site but I could not find it right there. She had the worst attitude and said that I am wrong - and HAVE A NICE DAY... In a tone that I can't even describe. We went to the T-Mobile Store at the Stamford Mall after that and had the greatest service and a ESimm card in 10 min. Thanks to Kevin Demetrius

Terrible customer service, been trying to sign up for 3 hours on the internet and even phone calls…read more I guess nothing has changed with Frontier in the past five years.

I have been a Frontier customer since 1988 and most of that time the service has been ok with some…read moreminor service & billing issues. However, as of 3 months ago, it has been one nightmare after another with Frontier. I have spent over 20 hours on the phone between a service issue in early July ( that was ultimately fixed after much complaining over 3 days that resulted in all kinds of billing issues that I have yet to get Frontier to fully correct. Every time I talk to someone, they say they will get it corrected but the credits need a supervisor and manager approval to correct problem they caused. It took 2 months to get a credit, but then they erroneously charged me an install charge that doubled my bill. I am still fighting with them and feel beyond upset. Their systems don't talk well to one another, their processes make it hard to give credits where they are due and many of their employees lack knowledge of how their systems will bill or how changes they make affects your service & billing. I recently found out that a " retention representative " that I talked to in early July to lower my charges, unknowingly changed some coding in the system that not only caused me to lose my internet service the next day, but completely changed my service plan and doubled my billing erroneously!!! So, instead of saving me money, I lost service and have spent hours and hours on the phone for months before I was able to talk to a knowledgeable person who cared enough to help me & explain the problem. We are not done correcting the problem yet, but progress has finally been made. It's been a nightmare experience that I would not wish on anyone. It's really quite scary that it's so difficult to get to a live person, who is knowledgeable and cares. It seems that the company puts measures in place that make it extremely challenging to address issues with a manager & actually get a call back.

Excellent service and arrived on time Pricing was reasonable…read more Highly recommend for home documents

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