Every single person at this establishment is sweet helpful and efficient! I frequently drop off packages and have never had anything but a pleasant experience. So many nice young people working here recently and they are a pleasure! read more

They are pleasant, knowledgeable and always well stocked. If the USPS is cheaper they will tell you so

The stores great, amazing customer service. I pass two other locations to come to this one. Great job read more

I have used this UPS store many times to return and ship packages. They are extremely patient and helpful. I go here every time I need to send something out, because they are reliable and easy to work with. read more

These guys are always helpful, there has been different ownership through the years and most of the negative reviews are old! The crew that currently owns and operates this store are on their game and have always been helpful and pleasant to deal with. I would recommend anyone that is in need of their svcs to give it a go, I'm sure you will find them as helpful and pleasant as I have! Mike V. Box 299 read more

Stores like this are why I am thankful for competition. Rude woman at front makes for a curt and tense few minutes, which I don't need or deserve. Don't bother complaining to the owner either - he's her husband. Go 5 minutes further down High Ridge to the UPS Store at Bull's Head (next to the Bull's Head Diner). There you'll see how it can be done well. read more

Wow what a difference a few miles makes ! I've been going to the UPS store in the good wives shopping center in Darien for quite a while. There is always a line employees are rude so I just decided to try the UPS store in Stamford high ridge road location. What a difference ! no line very pleasant manager, manners this is my new UPS store highly recommend this place ! read more

IMPORTANT: make sure you have everything 100% ready!!! These guys are like postage Nazis. If you don't follow their rules, they won't ship it. Even if the other UPS down the street will, and it is how the receiver requests it or how you have been doing it; they will not do it. My fiancé and used this place a bunch of times before we were fed up with the lack of customer service and possible bullying. These guys are so arrogant and straight up A-holes. When you walk in the store you are not greeted or treated like a person. If a cow walked in their door they would treat it the same way. The old man here is the worst. What a gigantic POS. I came in to get documents notarized. He simply replied "no". When I asked why not he replied "I can't notarize this there's no signature". Not only did this old head not offer any help, he gave me a fake reason not to notarize with incorrect information. Turns out a simple hand written cover page would've done the trick, but these arrogant minimum wage earners got a golden spoon up an orifice. Imagine being terrible at a job anyone can do after 30 minutes of training.... READ THE REVIEWS BELOW!!! LEONARD AND GENE GOT THE SAME TERRIBLE SERVICE 4 YEARS AGO FROM THE SAME POS OLD MAN/OWNER read more

Let me tell you this store is horrible. I went to retire something and the guy said it was for wholefoods. Then he told my kids to stop spinning things and he said to stop it and I said their doing nothing. Then I said do you not like ke and he said no. Then he said I don't fucking care. I don't fucking care if you tell me boss and said get the fuck out of the store and take your kids with you. Don't come here their all bad all of the employees suck and are mean it's worth no stars read more

This store has had many bad reviews but they are all very old and they were justified. I use this store reasonably frequently and my interactions have been polite and efficient. I have no complaints now. They do a good job. read more

I was there today the elderly man working there his service was very poor he needs more training will never go there again..

I avoid this place at all costs. The owner is extremely rude. I now go to the store in Bull's Head which has been good.

Very rude and unprofessional female employee. When I asked for some packaging tape she replied in a nasty manner "we don't give out tape". Oh well. read more

Had the most wonderful experience at this store. The man I worked with, named Bob, was absolutely wonderful. I wish I could always do business with people such as Bob. He was helpful, patient, and all around had positive energy. Outstanding! read more

This is the best UPS Store in Stamford. The owner is one of the nicest lady's I have ever met and she has helped me tremendously both being kind, saving me money and always having the box in stock that I need for unusual-sized items. Like chairs! Thank you. read more

Awful. Clueless employees. Lost my package. Went back to discuss with them, they insisted it was in transit despite the screen we were looking at that showed it was never shipped. Took my name and the info and NEVER got back to me. AWFUL. DO NOT GO HERE. The UPS in bulls head is 1000 times better. read more

Is it possible to give this place a zero star review? I went in with a prepaid package ran out of tape and need a piece of tape they refused to give me piece of tape. I wish i was making this up. I offered to buy them some tape and took my package elsewhere. All i needed was a piece to tape to secure a label my package which was already sealed. UPS in general sucks as a company they have damaged my packages in the past, lost packages, and now they have these UPS stores which are just as bad. Some UPS store will charge you $1 to drop a package off at the location. How is UPS still in business? Thank God for FedEx a real company. read more

The staff the is extremely nice and polite and so helpful! They did everything they could to make sure my needs were met. Manjit's attentiveness and customer care were very impressive! read more

My organization has used this UPS store for years. However, since Bob sold the store, it has been down hill. They don't care, make mistakes, are unorganized, and don't deliver on what they say they will do. I asked for some mail to be forwarded to me. That was days ago before Christmas. I called two days after Christmas because I didn't receive the mail. I was told that they did not send it and that the manager wanted to speak to me. So why did it take so long and way did I have to initiate the follow up. Now I have to spend an hour to drive there to get the much needed mail. I would never use this ups location if I had a choice. The store near my home is much more efficient! and they charge less on a not of things!! Don't use this store! or do so at your own risk! read more

Could not be more unhappy with the service. The owner promised he would get me a quote, as something needed to be shipped or I would have to drive 50 miles to pick up the christmas gift. He assured me he would price out the quote that evening via email. Never replied so I called and confronted him. He admitted to lying to me and told me it wasn't his problem. Christmas will be very disappointing for one of my family members. Can't believe the dishonesty and satisfaction he seemed to have not helping me. read more