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    T-Mobile

    2.7 (9 reviews)
    Closed 11:00 am - 7:00 pm

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    4 months ago

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    1 year ago

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    5 years ago

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    3 years ago

    These reps are slow, don't acknowledge clients coming in. At least 1 hour wait time every time I've been in here.

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    3 years ago

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    Home Telecom

    Home Telecom

    (51 reviews)

    Cable company popping up around the area. Currently just Daniel Island, Moncks corner, and selected…read moreSummerville locations. Prices? If you have a new neighborhood, not much you can do until your HOA can have a vote. In my opinion, Home Telco's value for high-speed bandwidth for the money is very poor. Pricing in this industry is always partially-fixed like gas stations on a major intersection, so you're really just looking at service as the differentiator. Tech guys are very nice and conscientious. That is a big plus. Phone support is based out of Moncks Corner, and hit-or-miss. 1 of 4 calls is handled well. The other 3 phone reps act like they've never heard of the services they provide. It would be comical if I didn't work out of my house and depend on Internet reliability. Website tech support? Your grandmother's blog is better than their website. What, your grandmother doesn't have a blog? It's still better than their website. (edit: maybe they read my review because they re-did the website. My Grandma is still talking smack because it's still awful) These guys seem to be getting all new neighborhoods so you don't have to worry about it. Knology was always pretty good when I had them.

    We have been told for 7 weeks now that our fiber is being installed. Now when I call they say that…read morethey are working in the area and when it's established they will set up service 7 to 10 days after. Mind you last week contractors came and already added the line to my house and they still have yet to establish service, and yes I called again but got the same response. Possibly the worst experience I've had with any Internet company to date. If ANY other service was in the area I would have already opted with them. PS they say they will no longer offer standard Internet only fiber Internet. Yes I asked thinking it would be faster but that's what they said. Moncks Corner btw.

    T-Mobile

    T-Mobile

    (15 reviews)

    Located in a safe part of town in a strip mall, this Tmobile store is very clean with all the…read moreupdated phones and accessories. Although the place looks sparce, in that I would think they would have more to sell? Anyways just an observation. That said I would carefully consider using this store as I had two small but relatively bad experiences. First, I had the lens cap on both of my cameras come off and the fold won't unfold all the way. Finally the screen has dead spots. I called customer care and reported my issue. Since I have TEP - Total Equipment Protection (read the TOTAL part again) the contract I signed was no questions asked replacement. Customer care said they'd ship my device to the store and I could pick it up. That night 1 hour before they closed, I called the store to see what I needed to do. She wasn't exactly happy I was calling. Then informed me "well you can't bring it in now, we're closing in an hour." I couldn't even get the sentence out before she was making it clear that they couldn't do it now. After she released her hot air, I said they have to ship it first. Then she was happy, b/c I guess it meant I wouldn't be coming in on her shift in the future. When my phone finally arrived I dropped by to pick it up. The two people were helping one customer. What I mean is one person was helping a customer and the other was leaning on the counter. After they finally addressed me I said, "You guys have a phone for me to pick up and trade in." The guy looked pissed and said he can't do that. I showed him the text that proved the point. He wasn't happy. Then he inspected the phone and said it looked dropped, I said, that's not the issue! Anyways the whole attitude at the store, Tmobiles lying of swapping devices that I pay for each month to protect me from and the total Tmobile mentality sucked. I'm not going to tell anyone what carrier to use, but I'm switching with the Fold 8 comes out. Next, I will never EVER step foot in that store again. I used to be in retail ages ago and there's something to be said about quality customer service.

    Went in tmobile, worked with Cory ,had me in and out the door 29min ,thanks so much for good…read moreservice and well knowledge. I enjoyed my experience

    T-Mobile - mobilephones - Updated May 2026

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