I had their repairing service a few years ago. It is wonderful…read more Girls operatiing the store are very experienced, and very nice. I trust them!

From the owner: The Phone Clinic is your one-stop shop for all your mobile needs. We offer a wide selection of…read moreunlocked iPhones and Samsung phones, as well as expert repairs with warranty. Our team of experienced technicians can fix any problem, from cracked screens to battery issues. Under new management in 2024, The Phone Clinic is committed to providing the best quality of service to its customers, and we invite you to visit us today.

I went to the Verizon store on July 27th in Swampscott and we had issues trying to import our…read morenumber over to Verizon . Apparently our line was suspended and one of the employees earlier in the day told us to go to the corporate office and wouldn't even help us. We waited later in the day to see if we could get someone to help us. Juan was so helpful and very patient with us and mind you he was by himself and he was helping 4 other people while on the phone trying to help us.

I just had perhaps the worst sales experience of my life. I would give zero stars, but that is not…read morean option. I had ordered a phone through Jeff, a rep there, a couple of weeks ago and it was delivered today. When I came to pick-up my phone the monthly rate was higher than I remember being originally quoted (by $10/month). I did not have the written quote with me, but when I challenged the pricing I was told "that is the price, there is nothing I can do and I don't want to argue with you for an hour". I reluctantly accepted the new pricing, but then I was told that I could not buy the phone because he "didn't want the heartache" of selling to me and that I was being "aggressive". When I said that he hadn't seen me aggressive, he offered to check out, implying that he was going to meet me in the parking lot. Needless to say, I left the store without a phone. I have since recovered the original quote, and my memory of the monthly pricing was accurate. Jeff's behaviour was totally unacceptable and I would never go into this store again. I urge all of you to do the same.

Had kevin help me set up a phone for my mom and he was really nice and patient! My mom speaks…read morespanish and he does too so that definitely helped and made it easier so I didn't have to translate everything myself to her! Definitely would come back here for anything I need in the future.

The manager Kevin needs to be terminated from this location he is a thief, a liar, and a scammer…read morethat likes to steal customers credit cards, and make purchases for his personal needs. Today he called the cops on me for no reason today, I originally went in there because my phone was disconnected and I wanted to see why was that because I had already made a payment a couple days back he was being useless about the situation he was not helpful at all this all could've been avoided i ended up arguing with two other customers and him included that's three people all because of him he was telling the other customers watch "I'm going to play games with her She's going to see" as a manager who says that you're a gossiping about me to your customers and he instigated it and that's why I ended up arguing with other two customers because they had spoken to me I didn't speak to them first they approached me and I defended myself. he clearly doesn't know how to be a manager because a manager would know how to go about the situation. A manager doesn't get their customers to argue with other customers or instigate the situation which she did he was instigating it this is very sad, especially at the plaza that this store is located at is very upscale so when the cops arrived, there were other customers in the store so imagine that this huge scene for no reason the cops did not say one word to me when they arrived, they spoke to him he said what he said and that was it and the cops left and they did not say one word to me so all that was for no reason when I didn't do nothing wrong to begin with which is unacceptable. He needs to get terminated it's very disgusting I still managed to make my payment of $440 which I never got the receipt for towards my phone bill and get it reactivated despite everything he said that he was going to let me stand there and that he was going to pay me no mind until the other worker got there which was a female and she's blonde which she was very helpful. I cannot speak on her. I'm speaking on Kevin the manager that shouldn't even be a manager that clearly has no management experience because he didn't know how to go about the situation. I have friends and family that use AT&T as their phone carrier I would not recommend anyone going to the store location minding you live two minutes away from this store I should call the cops on him for fraud. That's a felony its a crime using someone else's "THE CUSTOMER" identification credit card to make purchases off of your personal uses in the customer went back in there and confronted him about it and she asked for a copy of her receipt We should call the cops on him He's the one who needs to go to jail based on the activities Hes performing and participated in I don't even feel safe going back to the store not even to use my credit card or debit card. Imagine that because Kevin is going to steal my information identity and use it for his personal needs which is embarrassing, this is sad. as soon as I left the store, I called AT&T to speak to the upper management, literally corporate, and I did get in contact with the upper management. They said that it doesn't matter how mad the customer is the manager. The representative is never supposed to call the cops on the customer, and this was clearly said by the upper management , so imagine that you don't even know how to do your job because if you did, you wouldn't call the cops cause you're not supposed to call the cops unless it's really an emergency. Do not go to the store. I do not recommend anyone going to thie store until they change mangement

zuleika muy bien servicio gracias por todo me encanta trabajar con ella muy profesionalread more

Takes advantage of older customers that aren't tech savvy. My mother went to sign up for a plan and…read moreshe was offered a free tablet. The sales agent never told my mother he was adding an additional plan (data) onto her account or that a monthly data plan was a requirement to receive the tablet for "free". This is very unethical and we/everyone I know, will not be returning to this location.

I've had nothing but great experiences with BAMOSA. I always pay either 6 months of 4 in advance on…read moremy elderly dad's little flip phone. I went in to pay but they were only able to apply into the system for one month, even though I had paid 4 (I was skeptical but went on my way. A month later dad's services were cut off. I thought then, I was going to have an issue because I only got a receipt for one month because at the time, he could not provide me with another receipt, and I had also paid in cash. To my surprise the gentlemen named LUIS provided me with excellent service and respect and he never doubted. He apologized for the inconvenience and my dad's little plip phone was on in 10 minutes. THANK YOU LUIS !!!

I am so happy with this place! I brought several Iphones for repair, and they did it beautifully!…read moreThe store is neat, good service, and reasonable prices! I highly recommend this place!

Customer service. Treat customers with respect. I'll drive another 10 miles just to not go to this…read morelocation.

Trying to call the lynnway location is the worst it rings and rings no one answers and the phone…read morejust hangs up they should off the same services and phones as t-mobile not everyone like iPhone I want the Samsung s 24 ultra but they don't have that phone

Yesterday, I went to the store to have a look at my IPhone 12. They assessed very quickly that it…read morecould not be fixed due to an extensive water damage. They were honest to suggest to get a new phone or it will bring more and more issues later. They are professional and very friendly. I will definitely go back to get a new phone case and protector.

Quick service backed by warranty - truly a customer care service with flexibility and support when…read moreour recently fixed iPad had another issue!