Willing to try and fix a completely obliterated phone for us. It was worth the shot, and in the…read moreend it worked! Very good price, about 40 percent cheaper than those guys at the mall. Great service, very fast work, five stars!

SHORT REVIEW: my 2020 iPad Pro would not power. I brought it to iRepair Cellular & they were able…read moreto repair it quickly (about one full day) & none of my data was lost. I would highly recommend this business for your repair needs! LONG REVIEW: I purchased my 2nd gen iPad Pro in 2020 brand new directly from Apple. A few weeks ago my iPad suddenly wouldn't power on. After trying all the suggested solutions online I took it to the Apple Store. They told me a major component failed & the only solution they offered me was to replace the entire iPad with the exact same one (amazing they had something that old in stock) & would've cost me about $500. I decided to look for other solutions & reached out to a few different businesses on Yelp. Joey was very quick to reply. I took it in & he diagnosed it free of charge. After a quick analysis he let me know there was major failure in the hardware & parts would need to be replaced. He told me if he could fix it, it would cost the price we agreed on when he diagnosed it. If not, it was no charge. He estimated he could finish the project by tomorrow. The next day he called (which I missed) & texted me to let me know my device was ready for pick up. To my delight, when I came to the shop the screen lit up & my wallpaper was still displayed (meaning my data was still there)! Joey was kind, worked quickly, & I was never in the dark about how long the service would take or how much it would cost me. I take good care of my devices so I've never needed Apple care or repair service. This was such a good experience & I would recommend this shop to anyone in need of repair! HIGHLY RECOMMENDED!

I had a great experience upgrading to a new iPhone at T-Mobile! Jesse was incredibly helpful,…read morefriendly, and funny, which made the whole process enjoyable and stress-free. He took the time to answer all of my questions, explained everything clearly, and made sure I understood my options without ever making me feel rushed. He also helped me find some great accessories for my new phone and made the entire upgrade process quick and easy. Excellent customer service from start to finish. I'll definitely be coming back to this T-Mobile location and asking for Jesse. Highly recommend!

It is impossible to get a real person. It's all robots. Had an appointment for 7 am ..at 8:30 no…read moreshow and telephone contact not possible

Best customer service by my man and Jordan. And jodi, easy in easy out, I recommend coming here for…read moreany services

Garland was kind enough to accommodate us even though we came 40 minutes before closing time, and…read morehe was the only associate present. We really appreciated, however his tone towards us came across as very condescending and he was quite rude. We appreciate that he allowed us to stay, but the experience itself was uncomfortable stifling and very disrespectful. Would definitely not recommend coming back to this location.

If I could give 0 stars i would. The employees at this store are idiots and have 0 knowledge about…read morehow to do their job. The girl that was helping me purchase a new phone charged for a charger that I didn't ask for then the next day I went to return it and Diego, another store employee couldn't help me with a return, he spent several minutes on the phone calling another employee after I asked to speak to a a manager. I asked to purchase a phone case for the phone they sold me the day before and they were out of stock, they claimed to only have 2 phones in stock in the entire store with no matching accessories. Bad business and poor customer service. Please do not go here, they aren't very helpful and they sell a lot of BS.

This used to be my go-to store......until it was sold to the current owner. I purchased a charger…read moreafter hooking up a phone. After a few days, I tried to return the unopened charger (I had the receipt) and was told there was a 24 hour return policy. After some research, I discovered that this policy is not legal. The return policy, if different from a 7 day or 30 day return policy, needs to be posted by the cash register for all to see, in Los Angeles County. There was no such policy posted. I returned to the store, informed them of the ordinance and still told of the 24 hour policy, that was not posted. Posting the policy on the receipt does not substitute for having the policy displaced for all to see, in the store. So now, I have an unopened charger and reverse charges pending with my credit card. This could have been handled so much easier. Now, this location has lost a customer, who had been loyal for 12 years and has multiple complants filled against them. Refunds do not appear to be an option at this store anymore, so be careful what you purchase.

Poor customer service and lack of knowledge. The employee at this location was unable or unwilling…read moreto understand a straightforward billing issue and offered no solution other than sending me elsewhere. The corporate location resolved the issue immediately. I would not recommend this store, go directly to corporate if you need actual assistance.

Store was empty when I went in but Zana was amazing! I was in and out of there in less than an…read morehour! Traded in my iPhone 14 Pro Max for the 16 pro max

Definitely should come here ask for Derrick 10/10 he is great and will give u a good dealread more

Extremely disappointed with the service at this AT&T store. I came in simply to trade in my phone…read moreand ended up waiting over an hour just to be helped. There was only ONE employee working with about six other customers waiting. At around the hour mark, another employee finally came out from the back, helped one customer, and then disappeared into the back again for another 20 minutes. Several people ended up leaving because the wait was so ridiculous. Then, once I was finally being helped, the employee took TWO personal phone calls in the middle of assisting me, both about ordering cheesecake. At that point it was almost comical. What makes the whole experience even more frustrating is that once someone actually helped me, trading in my phone took a total of about FIVE minutes. I waited over an hour for something that took five minutes to complete. This store seriously needs to do better. Whether that means having more staff scheduled, better management, or simply having a little more urgency when there is a store full of customers waiting, something needs to change. If you have an entire day to waste just trying to accomplish one simple thing, then this is the AT&T store for you. Otherwise, I would absolutely recommend going somewhere else.

I had an appointment to return a modem at 11 AM and was prompted by staff to check in upon entering…read morea few minutes before my appointment. Had a few customers ahead of me and only two staff working so I knew I was going to get helped later than my appointment says. A bit disappointed as I was hoping to be in and out since I was using my lunch break for this. Interaction with staff was minimal but they were friendly. To kill time, I looked at the newer model phones like the Samsung Z Flip 8 but was unable to really do much with it since the entire phone was locked in place for security reasons, so I couldn't even flip it open or closed. Couldn't even pull it out as it was connected by a static brace and not an extended cable. Other than waiting around despite having an appointment, it was a smooth experience. All I did was walk up to the counter upon bring called, dropped off the modem, was given a receipt, and that was that.

Awful service!!!! I hate these people!!! I do not have…read moreSpectrum but keep receiving a bill at my home address for someone I do not know. I keep sending back, but they keep coming. I went into this store and waited an hour for someone to help me. I gave them the bill and said, "I do not know who this person is, but their bill keeps coming to my house". They said they needed my id and information before they could assist. I told them that I do not have their service and would not provide my information as I have nothing to do with their mistake. They said that if I didn't provide my drivers license then they would keep that account active and maintain the mail coming to my house. I walked out!!! These people are trash!!!!!

Note: Re-posting review from duplicate account, October 2, 2024…read more Saved me $300! I brought in my 9th Gen iPad with a shattered screen that was also erratically glitching. I thought i needed to replace the Touch IC. Turns out all it needed was a screen. Arturo was genuine and considerate and obviously skilled. His rates were very fair and honest. I will definitely keep him in mind fo future mobile device service.

I came in with a cracked phone and it was fixed in 20 mins. Very quickly and done well…read more I am happy I can use my phone again.they also have cute phone cases to choose from

Came in with my iPhone 15 pro thought it wasn't going to be able to be fixed but they made it good…read moreas new! 5/5 tell a friend !

Cesar was very helpful with the beginning process, and continuously walked me through the entire…read moreprocess , including prices, my options considering my phones problems

Friendly staff. The young lady, sorry I'm bad with names, there gave me a quick courtesy 3 minute…read moreport cleaning that solved my charging problem. Thank you so much! II was planning for the worse and that price quote was fair. Definitely recommend and will go back when needed.

I had an excellent experience at One Stop Cellular! They replaced the screen on my iPad Pro, and…read morethe entire process was fast, professional, and hassle-free. The quality of the repair was outstanding--my iPad looks and works like new again. The staff was knowledgeable, honest, and kept me informed throughout the repair. Their pricing was fair, and they completed the job much quicker than I expected. If you're looking for a reliable place to repair your phone, tablet, or other devices, I highly recommend One Stop Cellular. Great customer service, quality workmanship, and a business you can trust!