I've been taking my Subaru to Eric at Minor Auto Care for years now and he always takes care of…read moreher. He's always straight forward about what you need and more importantly about what you don't need. In a day and age where it seems everyone wants to take you to the bank for the smallest service, it's great knowing a mechanic who you can trust and has your best interest in mind. Eric and his whole team are friendly and hard working. They make sure you're their first priority, and it's easy to get to know everyone on a first name basis. Recently I bought a Ram 1500 and took it in to have a Borla exhaust put on and some adjustments done to my suspension. They had everything done in no time and gave me an outstanding deal on the labor cost, nearly half of what I was quoted elsewhere. I genuinely have nothing but great things to say about this place! If your car or truck needs anything, from custom upgrades to even just a simple oil change, Minor Auto Care is the spot.

We take all of our vehicles to Minor Auto Care. Eric and his staff are extremely friendly and if…read moreyou choose to wait the waiting room is cool. Eric is also an extremely knowledgeable guy on everything cars. The quality of the work and attention to detail have been amazing every time I've taken our vehicles here. We have gotten a variety of work done and several vehicles and it's always been top notch. The price is always better than the other places we've gone.

Jeremy Wang is great. He took care of my Audi RS7 and gave me updates thought out the repair…read moreprocess. Thank you for taking great care of me!

First time taking my car to Audi Ontario for service and check engine light, the service was…read moreawesome! Service advisor provided professional and clear communication to me so that I know exactly what was wrong with my car. The technician did a professional job repairing my car, car drove much better after the service and repair. I would definitely come back to Audi Ontario again for my next service or repair. Highly recommend!

I had a great experience purchasing my new car from Ontario Volkswagen. Even though I live in…read moreOrange County, they earned my business because they gave me a genuinely great deal and treated me well throughout the entire process. Everyone I dealt with: sales, parts, and service was friendly, professional, and easy to work with. They were accommodating with the purchasing process, accessory requests, installation coordination, and making sure the car was delivered exactly the way I wanted it. I also had the opportunity to speak with the owner, and he was extremely gracious and down to earth. It's clear the dealership culture starts at the top because the staff reflects that same attitude and professionalism. Overall, it was worth the drive and I would absolutely consider buying from them again in the future.

Dominick the Service manager is completely unprofessional to a level I am still trying to…read morecomprehend. My daughter took her Jetta in for an oil change. As most dealers do they did a complete check on everything and gave a $2,500 list of things that they recommend to be fixed. Then they washed the car. At some point during the wash the emblem on the vehicle was broken. The technician came out with emblem in hand and was apologetic and professional stating this wasn't an uncommon occurrence. My daughter was directed to the service department to start the process of getting it fixed. The emblem wasn't fixed that day and the next day mu daughter had a phone conversation with Dominick and at the time of the phone conversation he wasn't guaranteeing that they were going to fix the emblem and he'd make a determination when she brought the car back in for the repair. Basically his position is you can't just take customers word at face value. To be fair I can understand that however during the service process of getting an oil change, the tech sends a video via a link of the vehicle as it's being worked on. In said video you can clearly see the emblem is intact. Considering this is actually my vehicle registered in my name and purchased by me I figured I'd call to ensure my vehicle was going to be fixed. The moment Dominick picked up the phone I already knew he was a miserable jaded bitter human. I explained to him my concerns that it wouldn't be fixed and that I didn't understand the issue with leaving it open ended as to whether they'd do the right thing or not. And I explained that I've experienced mechanics before trying to take advantage of my daughter she's very small shy and meek. At that point he literally went off on a bit of a rant about society has gotten soft and he's not soft and a whole bunch of stuff that got me extremely pissed off. Nevertheless the less I kept my cool and let him pump himself up. Something he mentioned was it was our first time there and he was correct. But Dominick if you read this it'll also be our last time there because you're a jerk. I had half a mind to go in there and show Mr "I'm not soft" that he is indeed soft and if he saw me in person I know for a fact his tone would change. I'm not a small man I'm not a fat man and I'm clearly not a soft man. However based on his personality and words I know he's soft and emotionally unintelligent. Nevertheless the car was indeed fixed so I didn't have to escalate the situation up the chain.

Mr. Edwin has been a great help during buying the process. And help us step by step. And answer all…read morequestions we have. We will recommend friends to him.

This is my third visit to Ontario Hyundai's Service Department. I have been greeted warmly by the…read morestaff. They are always ready to listen and respond. The quotes on how long service would take have been accurate and the service has been fast. The team calls me with updates to let me know how things are going and again the tone is always friendly, helpful, and professional. This is not my closest dealership. However, because the service is great, I will keep coming back. It's worth the extra drive to get fast, professional, and honest service.

EXCELLENT Never…read moreexpected it... Friendly, courteous, and very professional. I made a phone call in the morning and spoke to the general manager, Adrian. He took his time to prescreen, finding out what I wanted, not what was convenient for him. I gave him specifics, and he said his sales rep would call. Adrian Jr. called, and we finalized everything over the phone. He listened to everything I had to say. They worked their magic; after hearing my questions, he answered them all without negativity or saying "can't," which is huge when making a big purchase. Upon arriving at the dealership, Adrian Jr. immediately greeted me and showed me my new truck, which was ready to go. Adrian, the general manager, came out to thank me and greet me as well. I received a positive vibe and a smile the entire time. Once we sat down, I was expecting a change before putting pen to paper. BUT NOT WITH THEM!! Everything was as we had agreed upon! They never attempted an upsell. Yuri, in finance, was absolutely awesome. She knew every detail and verified the numbers. She made sure everything matched and corrected any mismatches without hesitation. She never forced upgrades or upcharges. She informed us of options, explained the pros and cons, and our decisions were made without pressure. The experience was the best, from phone etiquette to customer service - top-notch! We were blessed to get our new truck from Mountain View, and we will recommend Adrian Jr. and Yuri to anyone looking for a vehicle. We've definitely made a customer for life; my son is already purchasing his first vehicle from Mountain View. Thank you, Adrian, Adrian Jr., and Yuri; you made us feel important.

Service technicians attempted to overcharge until web site pricing was brought up by the customer…read more Service technicians also decided to ignore stated appointment times and arrival order and inexplicably service later-arriving customers first.

I chose this shop because of the strong reviews and the reputation I saw online. I called ahead and…read morewas told the diagnostic fee would be about $100, so I went in expecting the vehicle to be diagnosed first. When I arrived and explained the issue with my 2018 Honda Civic--passenger side blowing cold air while the driver side was blowing warm--I spoke directly with the owner. Instead of performing the diagnostic I was told about over the phone, I was told they were not going to diagnose it and was pushed toward a $275 A/C service to recover and recharge the refrigerant. As a customer, I wanted the problem identified before authorizing hundreds of dollars in work. I specifically described symptoms that could point to something other than refrigerant, but the recommendation remained the same. I later took the vehicle to another shop, where they performed an actual diagnostic and found a B1235 code related to the driver-side blend door actuator. That diagnosis matched the symptoms exactly and led to a targeted repair instead of an expensive refrigerant service. I was disappointed because I went there based on the positive reviews and expected a diagnostic approach. Being quoted a diagnostic fee over the phone and then being steered away from a diagnosis once I arrived left me feeling like my concerns weren't being taken seriously. For that reason, I chose to have the repair done elsewhere.

We have been looking a good general mechanic in the area, our old mechanic is in rosemead, just…read morenot convenient anymore. I was looking through yelp and came upon 5 star Auto repair. They had good reviews, why not. We were not disappointed. My daughter's car was blowing hot air from ac. The drama is real with teenage daughter when weather hits 75 and she's "dying " from heat. We brought the car to 5 star, we left it and hoped for the best. A few hours later it was ready to go. We were charged a great price. And the drama is over, her AC was fixed, blowing ice cold air. Thank you 5 Star.

Jack was incredibly patient, kind, and helpful from start to finish. We gave him our want list and…read morehe found the exact truck we were looking for. Rodney (the Sales Manager) also stepped in and made everything smooth by clearly explaining our financing options. Within a short time, we were in our new truck and on the way home. We went to two other dealerships first, and no one came close to this level of customer service. If you're in the market for a new vehicle, go see Jack and Rodney!

Lack of customer service. I was informed by Karina service…read moreadvisor that they will work on my car for 6 to 7 days due to the electrical issues so they gave me a rental which the contract covers for 5 days so I came to drop off the rental on the 5th day but I was surprised that they are charging me for 2 days since my car was ready on the 3rd day. I talked to a service manager Tawnee today and I explained to her that I went base on the dealer advice when I dropped my car. She said unfortunately she can cover 3 days. I was not agreed with it since I was informed by the service advisor that they will work on my Jeep for 6 days. I won't recommend this place at all. The rental car was filthy as well and even the car was covered for 5 days they charged me $150 for it still.

If I could give Empire Nissan and Service Advisor **Steven Trevino** 10 stars, I would! After a…read moretotal nightmare at our local dealership in Victorville, CA, that left us carless for days, scammed with fake diagnostics, and charged over $1,000 for unauthorized work, we brought our 2025 Nissan Kicks down the hill to Empire Nissan for a second opinion. From the second we arrived, Steven Trevino was an absolute lifesaver. He was honest, deeply sincere, and highly communicative. Unlike our previous experience where everything was just shady "word-of-mouth," Steven and his team actually took the time to fully inspect our car and wrote down *every single detail* perfectly. They completely exposed the fraudulent diagnosis we were given elsewhere. Steven's technicians proved our steering rack was perfectly fine and instead found the real culprits: separated lower control arm bushings and a steering angle sensor error. Steven handled everything professionally, getting those factory defects completely repaired under our warranty for $0.00! (The other dealership Valley Hi Nissan, Victorville, CA) had forced us to drive on a failing suspension, our front tires were completely ruined, but Steven got us sorted out with brand new tires and a precision alignment. I just picked up the car, and it drives as good as new. I would love to come here again. Save yourself your time at Valley Hi Nissan Victorville, and go somewhere where they actually value you and your money, and where they actually take good care of you. I promise you, this is where I'll be going from now on! It really sucks having a Nissan dealership right in the High Desert where I live and not even being able to go there because they're not trustworthy. Steven Trevino completely restored our faith and protected our family's safety. Make the drive down the hill to Empire, they do excellent work and treat you with real honesty!

Very good quality work and advice. Very much overpriced. They gave me an estimate of 1500 for minor…read morefixes an repairs. Some of the repairs I felt should be done right away. My son said he had an auto repair person that was very good. He took the car there and got the work done for 450.00 I checked and it was. Legit. Since the Pandemic There are businesses that raised their prices because they had to in order to survive and those who raised them because they knew they could get away with it