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    Thorr Auto

    4.5 (141 reviews)
    Closed 8:00 am - 3:00 pm
    Updated 2 months ago

    Get pricing & availability

    Response time

    1 day

    Response rate

    80%

    Services - Thorr Auto

    Auto brake repair

    Auto engine repair

    Thorr Auto Photos

    Recommended Reviews - Thorr Auto

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    Reviews With Photos

    Front desk
    Katonya H.

    This is the best automotive shop I have ever ever been. A few weeks ago, my transmission went out on my car in the middle of nowhere. AAA referred me to this place, and I instantly fell in love. Nate told me exactly what was wrong with my car gave me a couple of days to decide what to do. If you ever get into any car trouble, please go here. They are good, honest people who will get you on track. They will take you to the nearest metro station if needed. And if your sugar it a little low, they have snacks...

    My 2016 Audi S6 they kept in great working order!!!!
    Richard H.

    I love this place they've been helping me with a couple things over the last six months. Mindy at the front desk is always super responsive and helpful and definitely knows a bit of her stuff when it comes to cars the owner, Nate is super helpful as well. Any warranty repairs I do in the future I will definitely go straight back to them. They go to bat for you and help you through the whole process with excellent communication through text messaging. I really appreciate you guys.

    Authorization-shady & misleading

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    4 months ago

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    Nate T.

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    6 months ago

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    Nate T.

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    3 months ago

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    Nate T.

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    10 months ago

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    2 years ago

    Helpful 5
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    2 years ago

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    Nate T.

    Thank you so much we will be sure everyone knows thank you!

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    9 months ago

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    10 months ago

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    Nate T.

    Thank you for the kind words!

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    Photo of Mary H.
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    2 years ago

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    Nate T.

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    1 year ago

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    2 years ago

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    Nate T.

    Thank you for the review!

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    2 years ago

    Very honest work ethic, online updates were nice. Suggested repairs, option online to approve or deny.

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    Nate T.

    Thank you for the feedback we really appreciate it!

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    1 year ago

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    Nate T.

    Thank you any time that Ford needs some TLC

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    3 years ago

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    Nate T.

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    2 years ago

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    3 years ago

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    Nate T.

    Thank you! We very much appreciate your kind words

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    5 years ago

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    Nate T.

    Than you so much for your kind words!

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    4 years ago

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    Nate T.

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    6 years ago

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    Nate T.

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    Photo of Tony C.
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    5 years ago

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    Nate T.

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    5 years ago

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    Nate T.

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    4 years ago

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    8 years ago

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    Nate T.

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    11 years ago

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    6 years ago

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    Nate T.

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    8 years ago

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    Nate T.

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    2 years ago

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    Nate T.

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    5 years ago

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    11 years ago

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    5 years ago

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    4 years ago

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    Nate T.

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    7 years ago

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    9 years ago

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    7 years ago

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    11 years ago

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    6 years ago

    Trustworthy, timely, knowledgeable, fair, friendly. What more do you want from your car guys! Yeah, I like them, I'm a regular.

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    10 years ago

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    Nate T.

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    5 years ago

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    Nate T.

    Thank you so much it really boosts the crew to hear your kind words.

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    8 years ago

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    14 years ago

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    Page 1 of 4

    Ask the Community - Thorr Auto

    I have a 2016 Honda HrV.I wanted to know if you replace transmissions and how much that would be?

    Hi Rosa, please call the shop for more info 909-625-8963

    Don’t See Your Question? Ask Away!

    Review Highlights - Thorr Auto

    John took me in and apologized for anything he might have said to make me feel like he didn't care.

    Mentioned in 24 reviews

    Read more highlights

    Super Service of Pomona Valley

    Super Service of Pomona Valley

    4.6
    (706 reviews)

    My Pros: Paul was the main guy who I consulted with and he…read moreis overall very chill and cool guy (complimented my taste in music, thank you~). He has great customer service at the front desk and answered any questions and concerns I had. He offered a rental car or a free ride back home (which is the services they provide). The driver was very kind, friendly and safe driver. My car went in for diagnostics, after inspection, I gave a go to replace the clogged CAT. They gave me a very great inspection report, full with pictures and easy to read descriptions (I also very much like the 3D video explanations to which parts they are referring to). For now, it runs a lot smoother and I'm very happy with how my car runs (I haven't driven it long enough yet). I drive the most in my family, so it feels great to get things I need done now. :) My cons: I would say communication could be a little better. I had dropped my car off 5/29 and didn't get it back until 6/12. It's the longest I've ever had my car stay at a shop, and I will admit I was uncomfortable with how long it stood there. I did feel strung along the entire process, as I was told multiple different dates when my car should be finished. I had to call the shop a good number of times to get an update and I hate having to call to ask the same question over and over (felt like a kid on a road trip constantly asking "are we there yet?"). So, I'm not sure how their process goes about when taking in cars, if maybe they take a little too much than what they can handle time-wise or if maybe scheduling an appointment with them would make a difference? I didn't find out what the issue was until I had come in to pick up my car, to which I am very understanding that things happen, but I wish I was informed during the phone calls I had made. I'm aware of the excessive amount of problems there are with CAT's and they had informed me that the CAT's were being stolen during transport before they even reach the shop or customers (which is such an issue in itself, that ticks me off), so the shop had faced delay due to those circumstances that were not in their control. :) Overall: Pretty good and very kind set of guys that work there. Communication with the customer could be better, so I didn't have to feel left in the dark. Would prefer accurate finish dates and with explanation if there is ever delay (I did refuse a rental car in the beginning because I was told inspection would be done the following day if not till very early next week, but then a few days became 2 weeks) so, definitely want more accurate times to plan my days that I don't have a car. :)

    Very straightforward and good service, friendly staff and quick helpful support. Definitely would…read morerecommend

    Quantum Mobile Mechanic

    Quantum Mobile Mechanic

    4.8
    (167 reviews)

    Responded very fast and point out which issue I have…read more Unfortunately my issue was a major one they couldn't handle. I did some major research. But Thxs to them it made finding the issue and getting the parts easier and less headache for me. I highly recommend them for diagnostic and minor fixes. I would hit them up again for all my cars issue if I can't figure it out myself. The car is question was 2015 Chevy Tahoe misfiring Issue was map sensor and AFM

    I hired this mechanic to replace the cinching actuator on my Tesla. Immediately after he completed…read morethe work, my car began making loud, abnormal noises that never existed before. My door handles started making a loud squeaking/horn-like sound. When I opened my trunk, it sounded like it was malfunctioning or "dying." The same noise occurred when the trunk closed. When I opened my doors, the noise came from the trunk again. Even when I backed into my driveway and pressed the brakes, my car made a loud honking sound. All of these issues began after his repair. I contacted him immediately to let him know something was clearly wrong. Instead of taking responsibility or offering to inspect the problem, he became defensive and accused me of lying. He claimed the issues were preexisting and said I had tampered with my own car. He talked over me, became argumentative, threatened to cut business ties, said he would block my number, and abruptly hung up on me. He also blamed me for "self-diagnosing," even though I was simply describing the symptoms I was experiencing--something any customer would do. I hired him because he is the mechanic. It is literally his job to assess, diagnose, and fix problems. Instead, he refused accountability and demanded I pay him an additional $250 just to run a diagnostic to determine whether he caused the problems. Every reputable mechanic I've worked with in the past has stood behind their work. This one did not. He then sent me a disclosure form he wanted me to sign stating that I would only receive a partial refund if he decided the issues were his fault. I did not agree to this. When I didn't respond to his repeated messages, he texted again saying that after "some thought," he would now be willing to refund only a "portion" of what I paid. I paid him $350. When I declined to pay the additional $250 diagnostic fee, he argued with me and repeatedly stated that because I said no, I was "accepting that this is the end of the issue," then hung up on me. To document the abnormal noises, I opened and closed the liftgate several times. During this process, a panel that concealed the wiring fell off its hinges. A Tesla-certified mechanic later told me this was because the panel had not been screwed in correctly. I ultimately had to hire a Tesla-certified mechanic to fix what was done. Based on the symptoms I described over the phone, he immediately recognized that the wiring had been done incorrectly. When he inspected the vehicle, he confirmed that multiple connectors were improperly rewired, including the liftgate being wired into the speaker system and the trunk light being wired incorrectly. The horn was sounding as a warning that something was wrong. This was not only careless -- it was a safety concern. This mechanic was rude, dismissive, unprofessional, and completely unwilling to stand behind his work. Based on my experience, I would strongly caution Tesla owners and anyone with a modern vehicle against using his services. *** This is in response to Jane's response. PLEASE READ as this is very important. James claims he offered a "warranty check," AKA "diagnostic," but only if I paid him an additional $250 for his time. I declined. At that point, he repeatedly talked over me, read a disclaimer aloud without allowing me to respond, and ignored my polite requests to speak. He then told me he was "ending this relationship," said he would block my number, and abruptly hung up on me. He did not offer a full refund--only an unspecified portion of what I paid. I uploaded a photo of the revised invoice he sent after damaging my vehicle. In that invoice, he attempted to insert a disclaimer stating that I would accept a partial refund only after he decided whether he caused the damage. The document does not specify any refund amount. Had I signed it, I would have forfeited my right to a full refund. After my Yelp review, I sent James videos from a Tesla-certified mechanic explaining exactly what he did wrong. He incorrectly reattached the wiring, connecting the liftgate to the speaker system, which caused the loud horn noise. On a Tesla, this sound is a safety alert indicating faulty electrical connections. James presents himself as an honest professional. My experience was the opposite. I was spoken over, yelled at, threatened with being blocked, and treated with hostility when I simply asked questions about the damage done to my vehicle. I have never been treated this way by any business before. Based on both his conduct and the documented mechanical errors, James is not qualified to work on electric or modern vehicles. His behavior was unprofessional, aggressive, and manipulative. I strongly recommend that anyone with a newer or electric car take their business elsewhere. Quantum Mobile Mechanic is not on Better Business Bureau. I reported him to the BAR (California Bureau of Automotive Repair).***

    Thorr Auto - autorepair - Updated July 2026

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