Used them after an accident I had a couple of years ago, waiting MONTHS for parts. Finally got my…read morecar back and have been having back to back issues. Come to find out, they put three different parts in my vehicle THAT ARENT FOR MY CAR but had no problem charging my insurance for stock parts. Smug and thieving management. I would not recommend, they need to be reported.

I was on my way to an appointment when my car suddenly stopped working and I had to pull into their…read moreparking lot, where it ended up completely stopping in the entrance. No one was hurt, but I was really scared because I didn't know what was wrong with my car and I didn't know how to fix it. They came out, asked me if I needed help, and were able to help me get out of the parking lot entrance and help me get a hold of a tow truck without any problems. Everyone there was genuinely so kind and I'm so grateful for their help! Thank you guys so much!

Beware! Took my truck to have bodywork and paint done, and they didn't fix it right. They have been…read morepromising to fix it for over a year now. Don't go there!

Super amazing costumer service!! They kept me updated on everything they did. My Camaro came out…read morebrand new just looking out fresh from the dealership!! Everyone was very friendly and very patient. They handled everything with my insurance and I didn't really have to do anything!! Thank you very much !!

A disappointing experience with Heritage Ford…read more I brought in my 2020 Ford Escape for an oil change and a repair of my power liftgate button. I also had an issue with the Ford Pass app; it was showing that my car was in battery saver/sleep mode. At the counter, I was told there was also a recall that they would handle. When explaining the app issue, the workers at the counter rudely told me "I have no idea what that is, just call them." So much for the $295 diagnostic fee! After "working" on the car all day, I picked up the car and was told to bring it back once they got the parts in. I brought it back in the morning two days later. They called saying the button was fixed. As soon as I sat in the car to drive out of the lot, I noticed the check engine light was on. How weird, I came in for an issue with the trunk...but the check engine light is on now? I bring the keys back to the counter to find out why the CEL is on and find that they were going to let me drive off without having even worked on the recall! Later this day, I'm called again saying it's ready and that the light was on because the technician had forgotten to reset something. I come in, still not knowing why the battery is in sleep mode and why I can't access the remote features in the app. I end up going on a goose chase throughout the dealership, with the only solution seeming to be "try logging out and back into the app" and "turn your phone off and back on." The issue was confirmed to not be with the app at all, but the technicians refused to see what the physical issue could be. You guessed it, I requested them to figure it out and they kept the car another night. Next day, they tell me there was an issue with the charging system. They didn't notice this earlier when they supposedly did a scan of the car's entire system? I got to have this absurd and annoying experience for over $850. I am not very familiar with cars but I feel like this was grossly overcharged for the issues I experienced with Heritage. The staff at the service counters have a serious attitude problem. I understand they are very busy in the mornings, but it seemed like they simply did not want to help or hear what my car issues were. When one person didn't know they answer, they just shoved me onto someone else who did not care to help me get the answers either. The service department did a lousy job at checking their boxes and making sure everything is ready and working before returning the car the customer. When paying, the cashier was barely paying attention and couldn't hear me while she had her AirPods in. The sales department is much better though. I bought three vehicles with their fleet manager who is super helpful. He really made the purchasing experience feel personalized and special. He may be the only person in the dealership who doesn't hate their job. I would also like to note they have a good shuttle service. They will take you to and from any local area (even neighboring cities like Salida and Ripon) while your vehicle is being serviced. I would say, only come here if you have to.

DO NOT TAKE YOUR CAR HERE! Not same service as use to be. Took my car there for second time to give…read morethem chance to fix bumper they replaced. Picked up again today both sides of bumper are still hanging. Save your time not worth fight etc with this company that in past use to be only place I took my cars. New bumper replacement they did literally both sides of bumper is hanging loose and all staff says job is completed correctly and huge argument that car is ready to go. Took time out of my busy schedule to try let them correct back bumper they replaced and have to pretty much argue turning car in that it was back bumper not the front bumper. After all that my bumper is still loose and not even attached on either end... DO NOT LEAVE YOUR CAR HERE ONCE YOU DO THEY DONT EVEN REMEMBER YOUR NAME OR THAT THEY EVEN KNOW THEY HAVE YOUR CAR OR PART WHEN YOU HAVE TO CALL THEM.

Went to the local Audi dealer and they said Kruse/Lucas was their Audi authorized body shop. Well,…read moreI went there and they said they weren't an Audi Authorized body shop anymore. Eric that they don't even like to work on Audis. He stood behind my car, which had a couple of small 1" paint scuffs and a little dig in the bumper cover, and told me how much work would be to repair and would be about $5000.00! Refused to write me an estimate. He said they also don't work with State Farm Insurance, cause they won't pay their (high) labor rates. He said I'd have hundreds of dollars of out of pocket AFTER the insurance paid them if they did the work. I am baffled a place like this is in business. Below is the damage, as you see, very minor....

Unfortunately I had to have my vehicle repaired recently and was immediately directed to another…read moreshop, according to my insurance "work not completed at a direct repair facility will result in a no guarantee of work , I decided to go here anyways. Gio handled my claim professionally and in a timely manner. I understand the repair process takes time so I only called twice and was given straight forward answers. I wanted a high quality repair not a direct repair butcher job is why I chose Kruse Lucas Body And Paint and I am not disappointed with the results. The "value for your money" can be defined in a single sentence They are not a cheap shop, they are a high quality repair facility. I hope to never be back.

Amazing service and very professional. They fixed my car in about a week and a half and left it…read morebrand new!

Friendly helpful staff. They offer fair pricing and great quality work. Their showroom is nice and…read moreclean! When you take your vehicle there you are leaving it in good hands. Repairs done right and a timely manner.

Oakdale-This is a tiny auto shop packed with lots of mechanics and lots of cars! It was recommended…read moreby American Smog, to get my ripped hose fixed here, so I could get my smog certificate. I called and spoke to John. He ordered my part immediately, and my car was done the next morning. Talk about service!!! Reasonably priced and guess what??? John took my car over to American Smog and took care of the certificate for me. That is customer service that you just absolutely do not find anywhere anymore. Since I wanted to get my DMV tags quickly, I headed straight back over to American Smog, paid my fees and got my tags right away. A couple of days later, my check engine light came on (this had nothing to do with the first fix) and I called John immediately. He said bring it back in and let's see what the problem is. He figured it out right away and I'm taking it back in this morning. It was a simple fix, and I will be back on the road in no time. John was an absolute delight, and I appreciate his honesty and his integrity. I have already told four people about how awesome these guys are at Performance Brake and Muffler. There are not many places that you can trust anymore and I feel absolutely confident bringing my car here. Thanks guys!!!

Great customer service. Quality work performed. Owner helped out with advice on having repairs done…read moreon my old truck

The best in the town come check them out ! They have done amazing work on all my needs . Don't miss…read moreout

I can't begin to talk about how much I love pabco. Every car I've ever crashed, I bring here. I…read moreeven bring the cars when cars crash into me. I bring the cars here because it's a place I can trust knowing I'm going to get quality work done on it every time. Marcial and Michael and the whole team are very detailed down to the last screw and washer of what needs to be replaced and makes sure you're leaving with a quality repair that you can't even tell you ran into / fire hydrant or a gate or someone ran into your car into a parking lot. Your car is going to be the same as if it were leaving the dealership that day. I love the team that's there and I can't see myself going elsewhere.

Fantastic job by Joey and team in fixing my rear bumper issue…read more Estimate was reasonable and I paid what was estimated. They also delivered on the promised date. A honest business that you should consider for your next car repair when it comes to body repair. I also liked their use of SMS to keep me updated on the progress of my repair. Thanks, Joey & team!

All I can say is if you need work done on your car, Car Collision is the place to go. I've never…read morehad such good work & customer service. They finished the work in and an unbelievable amount of time. The work was top notch, my 6yr old car looked brand new. Thanks Jeff and everyone at Care Collision.