*****Edited 4/19***** Rushed their order tonight. Might be a corporate issue but absolutely no one was behind me when I picked it up. This quesadilla is absolutely undercooked and un-eatable. ***** My wife indicated that I might have been a little too hard on them with my review. Updated to 3 * and will be verifying tonight and over the next 3 orders whether or not they are still as quality as they used to be. Del Taco closed down, why they would even somewhat hesitate on providing the best customer experience right now is beyond me, aside from influx of new business. read more

Taco Bell - Fast Food Near Me - Aurora, Colorado

This is my will to live. I have never tried anything as scrumptious as this. I would marry this food if it were a human. I love Taco Bell .

Interesting drive thru but alright, the location is at the end of a small shopping center building, at the end then you go around the back. Service was fast and friendly, typical Taco Bell. Food was cheap and fast. Got a crunch cravings box and a Baja blast. read more

This location is TERRIBLE. It's slow, randomly closes and is always out of stock. I tried getting the Mexican Pizza there while they came out last month (May 2022) and they randomly closed while a bunch of us were in line! Save yourself a headache and get your fix elsewhere. read more

Taco Bell - Fast Food Near Me - Aurora, Colorado

Dined in. Don't order using the screens. Your money is gone from your bank, but nothing else happens. I had to ask twice more, at 10 minutes and at 12 minutes. Watched them print out my order after the second time and then go make it. They should close the dining room if they're only paying attention to drive-through. read more

Going through the drive thru, told they only do quesoritos (that I was ordering for someone else) as an online order. So I sit in the drive thru, downloading the app to order. I told the boy inside that this is ridiculous, I shouldn't have to download an app to place an order. I say "boy" because his response was "yeah technology is a new thing we even have cars that drive now." if that's not enough, he then comes out to tell me I need to move, although there was nobody else in the drive-through, because it messes up the timing of their system, when somebody just sits in the drive-through. I'm sure corporate would have liked to have seen a long drive through time more than they will enjoy seeing my dashcam video. read more

I Ordered online at 1 AM and it was not prepared for 30 minutes so I took the trip up there, and at 1:40AM through the drive-through they told me they are closed. . Beware the employees make the hours in there!! read more

Service sucks and they always seem to mess up my order or for some random reason not include meat in things that should have meat. I'll never return to this location and whoever owns this franchise needs to fire these people and rehire competent employees. read more

Indoor machine is taking peoples money, and the people at the register barely speak English and ignore you. I see other reviews complaining about the same issue, fix it already! Supervisor isn't really polite either. read more

Stopped by this morning at 10:20am No one took Ordered at drive thru. When I went to window, employees ignored me. read more

Not good at all. I order through the app because I get a Steak Quesarito (discounted unless done through the app.) The app prompts you to click a button that says you're in the store so they start making it. I hit the button while getting out of my truck and go inside. While inside I noticed a total of 3 employees, sitting on their phones. I get that everyone needs a break but it's 6pm.... Prime dinner rush.... I stand at the counter for a good 10 minutes before someone in the kitchen noticed me. Then he asked what I wanted to order and I told him I ordered online. He asked for me name and he shouted it back to the kitchen to let them know I was there.... ISN'T THAT WHAT THE BUTTON ON THE APP IS FOR?? So now they start my order. Which takes about another five to eight minutes. Once I get my bag I look inside to make sure everything is correct and my Quesarito is smashed... like folded in half smashed.... I thought well whatever at least it's correct. I went home and ate the Quesarito and then proceeded to my quesadilla. To my surprise it wasn't cut! How do you not cut a quesadilla???? Not my first bad experience here either. I once sat in the drive through line for 45 minutes.... And you can't leave once you're in it. So if you're looking for a nice Taco Bell... this one isn't it. You'll have better luck at the McDonalds across the street. read more

Taco Bell - Not cut... - Fast Food Near Me - Aurora, Colorado

This location stinks at service and the new one about a mile and a half away on Gartrell will be the same. It's the same owners. Don't expect , literally, anything to be made how you ordered or anywhere near correct. I'm still amazed these workers want a higher wage, they don't work. Lol. By far one of the worst Taco Bell's ever read more

We visited this location for the first time last night and were impressed .. well as much as you can be for a fast food joint. You actually order at kiosks which is nice when ordering for a family. Once our order was placed, our food was ready quickly and was all correct. Inside was nice and clean. The very little interaction we had with employees was friendly. read more

absolutely terrible service and food took forever to come out will not be going again

This location is quite busy, but they are quick, efficient, and typically get my order correct!

Taco Bell really needs to reevaluate their hiring standards! EVERY time we go there, our order is ALWAYS bagged wrong. We end up with random stuff we didn't order and missing things we did order! This location is absolutely horrible! Seems like nobody there really cares! read more

Fucking took our order and then told me at the window they're closed 2am on Google and closed at 12:43 on a fucking Saturday

Literally the worst Taco Bell EVER. They're the only one in a relatively close distance from my home, and EVERY SINGLE TIME I succumb to the shorter drive, they disappoint. I'm not sure who quality controls this location but ... this location is not it. read more

Rude staff. Always out if everything. Today they are out of nacho cheese, all sauce, lettuce.

This review is strictly for the very sweet girl at the drive up window. Her name is Esther. Esther always has the most beautiful smile and kind things to say to the customers coming through the drive-through window. She always says please, thank you, have a good day, how are you doing, thank you for coming to Taco Bell type of greeting for every single person in our car when all our windows are down. She is just the sweetest ever and you guys are very lucky to have her. I just want to recognize that someone at your store is doing an amazing job during this Covid drive-through only experience. Please make sure you treat her well so that she stays with your store. She is quite an asset. Our Doritos Loco's tacos were pretty good too! stay safe Taco Bell employees! read more

We have tried thus location twice in the past week and both times were terrible. The first time they got our order wrong. I asked for hot sauce and they didn't give me any. Second time I ordered online from the app and came in to get my food and they didn't start my order until I got in. Online you can request hot sauce and after waiting 15 min for my pre ordered food they still didn't give me any hot sauce. They don't man the front desk so I had to wait for him to come back to give someone else there food to get some hot sauce. I know it is fast food but come on! O and this sat and waited with me for my food read more

Taco Bell - A dead fly - Fast Food Near Me - Aurora, Colorado

I don't understand why there's an option to order ahead and pick up in store if when I get to the store to pick up my food the lobby is closed- so I still have to wait in the drive thru for 15 minutes and then have the people inside tell me I didn't order anything when I'm showing them the app with the order confirmation, payment, and location matching the address... read more

first things first this was terrible customer service dont go to this taco bell didnt even give us a box then he didnt give us our chips and cheese and still charged us for it all around terrible if i could give 0 stars i would read more

One time in the last 2 years we've come here and the order was correct. Every other time there have been wrong items or chalupa shells that were so old they were inedible. Don't waste your time or money here they just don't care. read more

You don't come to Taco Bell for good food, we all already know that. If you're ever at a Taco Bell it's usually at a last resort. And when people do go, it's for a cheap, fast "meal" that will probably put you on the shitter a few hours later. And even knowing that, this location still manages to fuck it up! The fact I had to wait 5+ minutes for someone to finally come out to the front is annoying on its own, but the customer service was terrible as well. The girl working didn't even smile nor care about me as a costumer. And I told her I wanted to dine in, yet my order still came in a to go bag. But all that it's fine, because like I said, it's what you expect coming to a Taco Bell. The problems I have with come with the food (crazy right?). Seriously I don't expect much, but when my food is burnt and completely tasteless, and the Baja blast freeze is only ice, there's something wrong that isn't just with the establishment. The Baja blast freeze is probably the only reason I decided to come here, but I shit you not, it was just a cup of ice. No syrup. Infact the soda machine was the same way, carbonated water. Just don't come here. Theres a McDonalds and Subway across the street that deserve your money more than this place. read more

Taco Bell - No one at the front the entire time I was here. - Fast Food Near Me - Aurora, Colorado

All wrong in so many ways. By far the worst Taco Bell experience in my 40 years of life. Order was wrong, Meat was cold, potatoes in the burrito and on the side must have been sitting out for hours. Dried out to the point nacho cheese didn't help make them soft. Terrible experience. New management needs to be in place before I return to this location. read more

My husband placed a order online for pick up. The sodas were very Hot with no ice. Not to mention the tacos and the rest of our order had hardly anything in it. Also, There was no sauces in bag and it clearly says it on the receipt. All around terrible service. I also tried calling and no one answered. I also tried to upload some pictures and the website isn't allowing me. read more

Don't even bother they are NEVER open! Have ordered on the app several Times just to get there for them to be closed. This location should be shut down read more

This is the ABSOLUTE WORST Taco Bell!! Waited in the drive thru tonight for almost an hour, and there were only 6 cars in front of me. When I finally got to the window, I waited another 15 minutes, and watched 2 employees stand there doing nothing while the others were scrambling to make all the food. We keep going there because it's the only Taco Bell near our house, hoping for a different result...which is insanity at this point! Whoever manages this location needs to address the issues before you lose all of your customers. Also, they are always out of something we try to order. read more

I'm suprised that this restaurant has such a bad rating, I went with my mom before going to a high school football game and we got the food quick, and it was also very good read more

I know this is fast food. I get that. But I'm still paying to receive tacos that should have something IN them. This was from tonight. One taco had literally 3 strands of cheese. The other had no lettuce. Notice they are only half-full. My daughter ordered a bean and cheese burrito and nachos. There was maybe a tablespoon of meat and beans on a Nacho Belgrade. She ate most of the plain chips before I could get a photo. There was maybe a tablespoon of beans and meat on it and cheese was almost nonexistent. The bean and cheese burrito was the thinnest burrito I've seen. And nothing at all in one end of it. We'll be taking our Taco Bell business to the one at the crossing. It's further away, but at least you get what you pay for there. read more

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Go to the one on Quincy if you can. This Taco Bell has no quality control. I've gone here 3 times now to see if maybe they were having a bad day, but each time the orders are made very poorly. read more

Taco Bell - My "Steak Quesadilla" - Fast Food Near Me - Aurora, Colorado

This place is horrible. They are slow and messing up orders. Stood there waiting for one of the 6 people just to take my order. Go somewhere else they should restaff this entire place read more

Ever since this location opened, I have had excellent experiences during my late night jaunts. The service is quick and friendly and this location is always clean. A bonus in my book when it relates to fast food chains. The students working here during summer break are such a friendly bunch and I so appreciate the conversation. read more

Taco Bell - How adorable is this Wednesday night crew!?!?! - Fast Food Near Me - Aurora, Colorado

This location is a mess. In my 29 years of life I have never waited so long for a beefy 5 layer. The forgot the beef. 6 employees in the store and only 1 is working. They've got their buddies in the lobby though. Forgot the sauce packets. Can't eat a taco without spiciness. Very disappointed. read more

Terrible these young ones need training. Apparently they only had 23 transactions per there drive thru. 3 young boys, placed an order took 10+mins mind you we were the only ones there and the kid ask our order number, I looked around and said hmmm, must be us...lol. Got home the food was terrible tasting and just made with no care. Never had a bad nacho bell grande or burritos in NY. Such a shame lost my service!!! read more

Taco Bell - Fast Food Near Me - Aurora, Colorado

Probably the worst Taco Bell in Colorado! Want the wrong order come here! Want an attitude with your food come here! These people should just quit. I can only imagine how bad the manager is.. Save yourself a headache and go elsewhere read more

Food is old they don't follow protocols. We got the potatoes hard a few hours old, Mexican pizza shells burnt and black. Called manager wasn't available. Girl who pretended to be manager didn't care about our order. read more

My prior review a few years ago was pretty rough on this location. They have since added new management, new staff and have been monumentally better. They are generally pretty fast, accurate and friendly. read more

They have horrible customer service. I called asking if they are open for dine in and they hung up on me. They are rarely opened in general. They always mess up the order as well read more