Drive-through took 15 minutes. The guy that took our order was super nice and informative. They were out of large cups and soft taco shells. Got to the window. The guy told us how much it was $23 for three taco Supremes a drink a quesadilla and 25 layer burritos. Make sure everything was there in the drive-through. Got it all. Tacos were not supreme. They had no sour cream and no tomato but yet they charged me for both of those. Hubby's quesadilla was simply folded in half never ever cooked. Just a raw burrito shell with chicken and cheese in it. Never again. read more

Taco Bell - This was my "supreme" taco - Fast Food Near Me - Jackson, Georgia

This Taco Bell sucks they genuinely want to skimp everybody on everything. It's literally the only Taco Bell that I've ever been to that refuses to do the Taco Bell rewards. All they wanna do is make money and give you almost nothing in return. It was somehow worse before they remodeled. But honestly didn't get much better. read more

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This is quite possible the worst taco bell i have ever been to in my entire life. DONT waste your time or money here. they don't answer the phone either, so how else can you even let someone know that they've messed up your order? we ordered two tacos with chicken, the new chicken nuggets meal, and the cinnamon twists. tell me why the bag only had two soft beef tacos. YUCK. they don't give you any of the sauces that COME with the meal either. this place is a joke! read more

I wish I could give a zero star. I got a crunch wrap supreme. First off the girl at the window was rude and then I get back to work to eat and there is literally no meat in it. Only the smallest amount in the corner. Completely unacceptable for a $10 meal that's not even made correctly. read more

Taco Bell - Fast Food Near Me - Jackson, Georgia

If I could give a zero I would. I ordered the chicken bowl, drove home just to have 3 small pieces of chicken and dried stale black beans. Called 3 times got no answer, had to drive all the way back to get a remake order waited for that just to end up with another 3 small bites of chicken and this time no black beans were added. The young lady had me to wait again for the beans, when she brought the bag out she threw a few balled up pieces of napkins in the bag. -Terrible experience! read more

There is a very sweet, young gentleman who works here... John(Jon?)... he went above and beyond for me when I was having a terrible day! He noticed I was in a rush to use the restroom and he bounced up to grab me the key even though he was on HIS DINNER BREAK!! He made sure my service was correct after his break and was such a blessing! This young man deserves a raise! He truly made my day with his manners and his kindness! Thank you so much! Best regards, Mo W. read more

To start off with this was the first time I stopped there since the reopening. Had to go through the drive thru since lobby was closed at 9pm and the drive thru closed at 10pm. No biggie the line was backed up, and it took about 30 minutes to get to the window. The order was four supreme soft tacos and one chicken enchilada burrito. Something simple for the first try. The young lady asked if we wanted any sauce I said mild please. The food was luke warm at best and of course after asking if I needed sauce it was not there along with no napkins. Not sure if there will be a second time, good luck with you orders. read more

Jackson has a new Taco Bell......with the same old incompetence. My better half went thru the drive thru and ordered the (3) soft tacos & drink and the burrito supreme with a soft taco supreme & drink. How easy is that? The only thing they got right was the burrito supreme. $20.00 for this screwed up order. You would think they would take better care/caution to make sure your order is complete and correct, especially going thru the drive thru, but NO! I'll never go back to this lousy store. I advise anyone to triple check your order BEFORE you ever move out of line, either drive thru or counter. These people can't get orders right by the numbers, maybe they should color code the menu.....but even then there'd be someone there that's color blind read more

Good food good service and good ambience and mood very much recommend. Food was hot and tasted good.

Slow service. Employees are always rude. Inside usually dirty. Crazy how franchisers allow this! Taco bell / KFC

If I could give less than a star I would. The only pleasant part was the lady at the front who was friendly-- despite her rude manager that kept barking at her the entire time we sat there waiting for our food. We ordered our food and I used the restroom. The only toilet paper was propped up on the stall door. It's been a long time since I've been to a restroom so bad. Made me wonder how their kitchen that can't be seen is . It took them an incredibly long time to have our food ready. We finally get our food and there are onions in the burritos. I tell the front cashier (the friendly one) and she asks the back for new ones. The manager barks again at her "IT DIDNT SAY THAT"..... when it was written clearly on my receipt. We get our new ones and I hand the old ones back and leave. The man behind us comes out and says "THEY SOLD ME YOUR MESSED UP BURRITOS!!!!" (They denied it though). I'm honestly a little nervous to eat the food-- so I'm putting lunch off until I'm brave enough. Yikes is all I have to say. And I feel for the front cashier, as I wouldn't last a day under that terrible terrible manager being spoken to like that all day long. read more

they forgot my crunchwrap supreme. don't go here. scammers. that was my dinner. i'm very upset.

Unbelievable I had to stay in Jackson for a couple nights while waiting for a truck repair. Decided to walk next door to try Taco Bell/KFC, immediately upon walking in the restaurant had quite a few people waiting on orders, drive thru had people pulled around and parked. When I walked up to order the girl was wearing serving gloves, not good considering she had just been handling food and was going back to doing the same with the same gloves. I ordered two bean burritos and two supreme tacos. I heard the manager say that Taco Bell line wasn't ready. This is at 6pm. So I had to wait about 20 minutes. During that time the staff was yelling at each other about customers orders and how they are complaining and they didn't order this or that. Very unprofessional. Took food to hotel. Burritos were worst I've had in a long time. Looked like half a scoop of beans, both were prepared differently even though I ordered with extra cheese and extra red sauce. Packets of hot sauce they threw in the back we're all stuck together like something leaked and dried out. Talking to customers they said this is normal and the place is always dysfunctional and dirty. Went there following day to order from KFC at same location. Same issue, someone came in and ordered Taco Bell and manager said they weren't ready on the Taco Bell line. My chicken strips were cooked in old oil and tasted burnt. Absolutely gross and the place needs to be gutted from the management all the way down. read more

Taco Bell - Leaking stuck together packets... It starts all the way with the condiments... gross - Fast Food Near Me - Jackson, Georgia

Found a hair in my food which was disgusting! Didn't even give us a bag for my mexican pizza just handed us the box. will never be back!

I went today, 2018-11-26, 4:06 PM, - drive thru - got a KFC chicken breast = it was delicious, I also got a "Farty Pack" (that's what the receipt says, really... - it should read "Party Pack", I suppose...), 12 crunchy tacos from Taco Bell, they were gross, bottom soaked thru, and shell STALE tasting, not crunchy at all, luke-warm, too... Tacos were DISGUSTING, still I was hungry and ate 3 of them, 2 in the car & 1 at home... After that third taco, I tried to call the Jackson location of Taco Bell right away at 770-775-9253, I tried six times, let it ring 20 times or more - no answer at all... Tacos were disgusting, still I was hungry and ate 3 of them, 2 in the car & 1 at home... Thrown the rest into the compost, that's were this Taco Bell belongs, too... DON'T GO THERE !!! Taco Bell shares this location with a KFC, I had one delicious chicken breast, juicy & hot... read more

They have baddddd customer service never have the food that you order the food is always old..

This place says it's KFC/Taco Bell yet pretty much all of the times that I go here to get some Taco Bell they always say "kfc only"!! False advertising. Like really , this is ridiculous and the people that work here are very rude. Poor service and I will be taking my business else where. read more

Why has this place not been shut down? They screw up orders continuously and make you wait 20 mins for ANY combo. Terrible customer service, very dirty inside. I recommend going somewhere else to eat or going to the locust grove Taco Bell. It's worth the drive. read more

This is the world worst taco bell. We ALWAYS have issues when we go here ranging from it not being open during OBVIOUS business hours. Orders are wrong atleast half the time. Employees are rude and seem unbelievably lazy. I keep going here hoping someone from corporate has come to straighten this place up but so far no luck. Just sat at the drive through for 10 minutes with no response at 11:30 am. Lobby is closed with chairs still on tables. We were greeted when we pulled up to the drive through but got no response when we tried to order. We debated even coming here because of the issues we ALWAYS have. TACO BELL FIX THIS PLACE!!!!!! read more

I've never had a MANAGER argue with me about what was supposed to be on my food ever in my life until today. When I specifically ordered tacos with no lettuce, how are you gonna argue with a customer about what is supposed to be on their food and about not remembering seeing them in the drive thru.. instead of just giving them the CORRECT food that was already paid for..? I sat in the line for 30 minutes with only 2 cars ahead of me just to get them to fix my tacos. And then had to deal with the joke of a manager at the window. I will literally drive to Covington on the rare occasion I do want Taco Bell before I go back to this pathetic little shit hole. Whoever the owner is needs to do a serious clean out as far as the staff goes or it won't be long before this dump has to close it's doors for good. What that pathetic excuse of a man in his skin tight pink shirt needed to be worrying about was how to get his staff to make a f'ing taco correctly & how to run that drive thru efficiently because a 30 minute wait for 3 cars is ridiculous! read more

Wish I could give them less stars. They are the slowest Taco Bell that I have ever been to. They had three cars pull up past the window and wait by the doors for their food. We ordered a few dollar menu burritos and waited almost 20 minutes. read more

So I got to the KFC slash Taco Bell and when I get to the counter, I see they have a separate menu for KFC and one for Taco Bell (as it should be) so I proceed to order from the Taco Bell side. Why does the cashier tell me that the manager said that there is no Taco Bell today? WTW!!! I have never heard of that. If you're not going to sell what you advertise then why advertise and waste a persons time. Not good business KFC/Taco Bell. read more

Haven't been here in at least a couple years. We decided to give them another try tonight. Big mistake. It took over 30 minutes to get our food. They only had one person taking orders at the front counter, and while we were waiting at least 30-40 people came through the door. If they added at least one more person at the front to help get orders together they could do much better and get orders out faster. The only plus was the dining room was clean. Avoid at all costs. read more

This is the worst Taco Bell ever. They took over 25 minutes to bring out our TWO food items that we ordered in the drive thru but other people were behind us got theirs! We had to sit outside the store forever until my friend finally went inside because no one ever brought us anything. The store was not busy at all! read more

I would definitely give this place zero stars if I could!!! EVERY single time I go here early in the day they are "closed" due to "computer issues" pulled up at 10:29 today and knowing they weren't quite open yet I waited patiently, then around 10:35 seen 2 employees pull in together and finally open the store, and waited another 3 or so minutes for them to tell me their having "computer issues" and hope to be open around 11:15. This is not a rare occasion either, every single time I have went it is the same issue. Not only that, I have had recent experiences where I have gotten a nasty used empty bowl in my bag and had no idea why?!??! When I let an employee know, they just took it from me and walked away? No apology? Not even at attempt to re-do my clearly contaminated food. My order is constantly wrong, after having to pull to the door and wait along with at least 2-3 other cars, and when you try to knock on the door (locked) & tell them they just look at you and turn their head. I am always having to change my original order due to them being out of common ingredients such as "beef". Every few weeks I try to go back to see if it has gotten better, I figured if their business is failing, they will do something about it. Still nothing had changed. It has been the same consistent failure since I moved to the area about 2 years ago. read more

Not only the worst Taco Bell I've ever visited, but also the worst restaurant period. The food is passable, but expect to spend at a minimum 20 minutes in the drive through line even when not busy. The staff is poorly trained and extremely unprofessional. Are known to close down just because they feel "stressed out" during busy times. Would not recommend to my worst enemy. I created a yelp account solely for sharing how terrible this establishment truly is. read more

This is the worst Taco Bell ever. It seems they do not even want to serve Taco Bell items. I also was told that I could not order Taco Bell items. They only had KFC items. Never have heard of anything like that. This place should be shut down. It is always dirty and the staff does not do their job. This Taco Bell/ KFC is a true eyesore for Jackson, Georgia. read more

This is the worst place in Jackson the service is terrible it's always the same girl in the drive thru and she talks like shes high on pills just no life in her..... And that's even if you can get to the freaking window bc you will end up sitting there for 20 mins waiting on their foolishness and don't go inside bc they will forget about ur order and play over ur food for 30 mins and try to make it when you start getting upset... Everything in there is disgusting shame on the management!!! The owners really need to get in there and clean house!!! read more

They suck big fat ones they got completely wrong they forgot my napkins they just suck over all

They go out of their way to mess up an order - either your missing something or you get home n the food isn't right when unwrapped. So I'm going out of my way to review them read more

This place has the worst service, employees were rude, had to wait 5 minutes at the intercom at the drive through to order and then had to wait about 10 minutes just for 2 burritos. WASNT EVEN BUSY . Never going to this taco Bell again. read more

Awful service food never prepared right I'm writing this review after at least 5 bad experiences at this 1 taco bell ...if u want taco bell pass this 1 and go to another 1 ...trust me read more