The customer service was great. I went in through the drive-thru, and it was quick and friendly. The food was well prepared and presented.

They have started to water the queso down with milk now and it truly ruined my nachos.

Wow my trip here was amazing the man taking my ordered really listened to what I wanted & was very nice & helpful. Please go to this location & ask for Eugene he will fix you up. Most people get upset with you when you don't know what you want but he didn't he just waited for me to decide & gave me the right amount of everything not skimpy. Thank you Eugene for a great experience. read more

Overall review of this location. I've been to this location more than 10+ time and it's always a mixed bag of thoughts. There are days the staff bring their "A" game and other days they are not. Lately they have been on the lower half of service. This week I walked in and I still felt like I was outside. They had the ceiling fans on but in GA heatwave they should ensure their AC is fully operational. I really couldn't enjoy my food because of how hot it was in the dine in area. I am not a fan of floor fans in a food environment. Around the register there was a big industrial floor fan facing the food. There are all type of things that can fly into the fan from the floor and be in our food without notice. Considering they barely cover any of the food items. Please get the fan off the floor and FIX THE AC UNIT! Unacceptable! After being a customer in multiple Moe's around the metro Atlanta are I feel like this particular Moe's falls short on cleanliness, sauce station, and beverage standards. Different locations have different additional drink items. Keep in mind not all Moe's locations are created equal. This is especially disturbing for this location because it's located in the suburbs. You would think this would be a location to be an example for other other locations. It is not. I particularly enjoy going to the store in Stockbridge more than this location. I truly believe this location needs renovation; bathrooms, sauce stand, drinks, and replace some seating. Lastly, the food is still decent. Believe me when I say if the food goes bad then I would rate this 1 star. I honestly dislike leaving bad reviews but in hops of fixtures here I am leaving this review. read more

3/10/25 @6:20pm. This location is awful. No one even acknowledged us as we walked in. It's about 4 people working the front with no one in the line. We walked up to the counter and stood there waiting our turn, still no one said hello, we'll be with you or anything. When we asked the young lady if they were working she said yes and continued doing what she was doing. After letting her know a simple acknowledgment with we will be right with you would've been nice and shows good customer service. She still didn't say anything and continued to pick chicken off the counter. I walked you will not give poor customer service and I'm paying with my hard earned money. I left and will never be back. read more

Every time i order at this location they get the order wrong, and the employees have absolutely no respect or courtesy.

The food was fresh, customer service was pleasant and the store was very clean. I got a chicken bowl, it was delicious and a very big portion. It took me 3 sittings to complete it. read more

This Moe's is located right at exit 218 off of I-75 behind the waffle house. This location usually has above average service and the food is usually good. The location is generally clean and there is booth seating usually available. There is not a lot of open lobby space, so I wouldn't bring a large stroller in during a busy time. Rush hour will usually have the line backed up here. This visit, I ordered a Joey, naked with a side of Queso. The young man that was doing the second half of the burrito creation buffet was having a hard time getting it together. I heard the man in from of me tell him corn pico three times and the worker still gave him regular. I had to repeat myself twice also. He wasn't focused on what he was doing. The staff should enjoy their jobs, but don't have so much fun laughing and joking that you are messing up orders. read more

Moe's Southwest Grill - Mexican Near Me - Mcdonough, Georgia

Let me start this review off my saying: I hardly ever give bad reviews this is solely from my recent experience. I ordered the food on the delivery app. They did inform me that my food would be delayed. I ordered around 5pm that day and I didn't receive my food until 6:15. I knew these things take time and I didn't go and pick up the food. I ordered the cheese quesadilla with steak and the works fixings. I tried the chipotle ranch sauce and to me everything tasted fine. Roughly an hour or so went by and my stomach was hurting very bad. Like really bad, I will skip all the gross detail but me and my stomach were at war. I was beyond shocked and in complete pain for most of the night. I used to love moe's now my opinion has definitely changed. Not sure what happened but it's a NO for me. read more

First of all every other moe's I go to have there bar set up to dip your salsa but this particular moe's in McDonough you can't and i asked the Spanish girl who doesn't do nothing but ring you up never see her fix a bag of chips just lazy and it explains what I'm about to say. you know who you are told me it was too much work to run the salsa bar wow smh and the salsa you gave me in the containers were spoiled for sure the smell was horrible I'm glad I didn't taste before I smelled..obviously it's too much work to make fresh for the containers too. I went there on Monday and everything tasted old and dang near spoiled even the burrito bread tasted spoiled. It was a bad experience. Needs to be shut down with old spoiled food but fresh money there taking from customers. If any body thinks this is a good moes have an iron stomach and no taste buds. The people running this establishment should be ashamed the moes in locust grove too with India people. Low budget food quality at its finest but cashing in on our hard earned bucks. read more

Best moes I've ever had in my life. Never eating a burrito from chipotle nor any other mexican restaurant ever again this is the one. The customer service was A1 and matched the food i wish i took pictures. read more

Best Moe's I ever had , burrito was amazing it's super clean and fast and friendly 10/10

Better than expected and quick. Had a rice bowl with chicken. Plenty of food. Clean place. I could recommend this place. You know what you're gonna get, no matter which location. read more

A nice break from taco hell Fresh and refreshing we will return again and it's nice having Mexican maid on the fly the burritos and tacos or something else the queso dip is truly wonderful we we definitely enjoyed our stay we will be coming back read more

Moe's Southwest Grill - Mexican Near Me - Mcdonough, Georgia

Stay away far away. Just had the most disgusting experience ever. We just left we saw roaches crawling around on the food buffet where they fix your food. The staff didn't seem too concerned with the situation. We left immediately and never will return. I filed a complaint with the health department. read more

This is one of my favorite places to eat in McDonough. Food is always fresh and employee's are always friendly. read more

Moe's Southwest Grill - Grilled Chicken Quesadilla - Mexican Near Me - Mcdonough, Georgia

This location is always great! Consistently fast, they have hustle to their step when slammed. Generally clean. Orders are always correct. Even better the coke freestyle machine typically has everything in stock! (A rare thing for the Atlanta Moe's locations!) read more

The customer service can be a hit or miss here. The last time we dined in the cashier accused me of spilling salsa on the floor when I did not. Another time the male cashier was really nice, so it just depends. The food is usually pretty tasty. I like to go on Moe Mondays, so I can get the steak burrito for the $5.99. The line moves pretty fast. The salsas taste really good, and sometimes I like to get the guacamole and chips to go because it makes for a great snack. I also take advantage of the little surveys on the back of the receipts. read more

I would like for the team members to ensure all containers are properly closed before throwing them in the bag with food. I get all the way home and realized my chip bag was drenched from a sauce container not being closed. My chips are now all soggy . read more

When my daughter and I arrived at this location I opened the door and asked if it was okay for me to enter without a mask as I have a medical exemption. I was told by the girl towards the front that it was ok to come in. My daughter and I waited by the menu for my father and son to enter. My father was masked. When we approached to order, a young man asked about my mask. He was told by the young lady up front that I was fine. He proceeded to get a mask out for me and tell me I had to have one. I advised him that I couldn't wear one. Both other young lady's present said I was fine, but he continued not to take my order, so we left. read more

The customer service here is always top notch. The employees are a hoot and are pretty easy on the eyes too! They were very helpful and offered off the menu Vegan options. You can't beat the unlimited chips and salsa bar. Moes greater than Chipotle. read more

I'll start by saying the food itself is very good; definitely a step above taco hell. And the coke machine has that customizable flavor thing, which is cool. On the other hand, I would suggest not eating inside. Flies swarming around us and our food made it nearly impossible to sit and enjoy eating (it was so bad we ended up taking the food home after about 5 minutes). It seemed like they either don't have air conditioning, or just don't turn it on, because it was really hot inside (though they did have 2 fans that were turned on, they didn't help at all) The kid who made my order couldn't fit all the food in the burrito, so he ended up having to remake it; no big deal, but kind of expected a little better. Parking in this strip is a bit challenging, but not too bad. Will visit again, but only for take out. read more

The food wasn't cut very well which lead to it being messy and the bottoms of the quesadillas were some what soggy but other than being sort of slow the service was good read more

. They made my burrito in front of me and then they gave me someone else's food. Nothing Close to what I ordered. Lookin at other comments and My experience I will never go back there. read more

Well...what can I say. I was told by the new General Manger David that I'm holding up his other customers because I order my nachos with the chips on the side. Wow!!! When I explained to him that his line was mixing the online orders up with the orders of customers in the line, which caused them to restart orders and backup his line...his response...we are not serving our nachos like that at this Moe's. Even after explaining that I felt singled out in the store in front of the other customers....Same response again. That doesn't sound like a smart way to take over a business, especially in the middle of the pandemic. It's crazy that customers are putting up with rude managers who are basically telling you to order your food the way they want to fix it and the customer pays for it too. Where is that done at. In closing...I'm moving on. Money spends the same at the other restaurants. Your lost...not mine. read more

I actually love going to this Moes simply because they give you a lot of food , however the last time I went in there , they were kind of rude . They barely spoke and when i made a joke at the register they just looked at me. Please don't lose a loyal customer cuss i spend too much money at this dang place. read more

Friday night date with my hubby. He ordered the billy barou nachos with chicken, I ordered the homewrecker burrito on wheat tortilla without the rice. Great atmosphere. Great customer service. Food was delicious. We chose take out because of the crowd. Only downside, my hubby said he didn't get enough chicken on his nachos. My :( was it took about 10 minutes for the staff to find the wheat tortillas. I hated to hold up the line. The original queso and chili con queso was great with the chips. Will definitely go back!!! Check them out. read more

I eat at Moe's at least twice a week. It never disappoints! The staff is the best of any restaurant. It's not Moe's fault but the Freestyle drink machine is a major backlog. read more

Better than taco bell everything's fresher. I don't go to taco bell anymore because this place is right across the street and only a couple dollars more for real food. Customer service is consistently good. read more

Moe's is great! Every time I come here I get good food, at a reasonable price, with a good attitude. I highly recommend their burritos but be careful. Don't load too much in there (although it's tempting) because then you'll never be able to finish it. Oh so good though. read more

Moe's is okay. Their burritos are pretty alright. Their tortillas are a bit hard for me and their chips kind of always taste stale. Their salsa used to be really good until recently when they changed it and now none of it really tastes good at all to me. I wish they would have fresh chips and better salsa. The place also tends to look like a tornado ran through it there, hopefully they can get the staff to keep more of an eye on the condition of the place. read more

Great place to go..... I got the Chicken Homewrecker with everything on it... My son got the cheese quesadilla.

I FREAKING LOVE THESE EMPLOYEES! I had so much fun talking to them and we had some fortnite dance face off. I suggest this place especially to interact with the employees. read more

We love to stop by Moes. We always run into friends or make new ones while we are there The service is fast and the food is good. Check out the cute guys...especially Ryan! He is awesome. read more

Best Moe's I've ever been to. These employees went the extra mile to make my experience great.