This place is a mess. Ordering insofar and it's taking more than 20 minutes and still no food and no one at the counter. So the operator Es-O-En doesn't give a rats (xxx) about customers. I'll never make the mistake of coming here again. Wow. The kid just told everyone to relax while three people did nothing while one was supposedly contacting a manager and only one person was working on food. read more

Okay so quick rundown. Method was drive through, quick, easy, took maybe two minutes from time I ordered to time I parked and started eating. Service, great. The guy was super chill and polite. Food, off the chart. Look at those pictures. Everything is stacked and not skimpy at all. The potatoes, seasoned great. Crunchwrap? They've never gotten the no tomatoes part wrong, and healthy portions of all the other ingredients. A cheese quesadilla is easy but also, great. Baja blast? An absolute blessing to the world. I can't speak on the ambience or cleanliness because I wasn't inside, but my experience was great. I mean yes if you go in expecting a fine dining experience where the workers kiss your ass then you'll be disappointed, but if you're just going for a tasty quick lunch spot or a late night treat, this is your place. read more

See all

The teenagers you have working on the night shift are super disrespectful towards women and customers in general. They had the audacity to laugh at my girlfriend because she walked in to the lobby! For a pick-up order. I hope the GM can speak with them and teach them the importance of customer service. Half the time the food is not even correct; the teenagers are too busy smoking pot on their breaks and it shows in the quality of presentation, taste & ambience ! I get working at a fast food place is not the epitome of a career, but can you at least try and do your job right? read more

soooo horrible! i had to wait about 30 minutes for my food and all of the employees looked at me horrible! like a slap in the face! dont go here. this app asks what this place can improve on i think they need to improve on everything!!!! read more

They've finally trained this monkey to begrudgingly use the kiosk. I ordered and paid for the meal and then watched 4 customers behind me walk out or drive away with their food. After 10 minutes of watching the staff watch me watching them clean tables, clear counters and laugh it up at the prep station I finally said something. Voices from the kitchen told it all. They just simply started goofing off and forgot. They finally bagged up my two items and handed me the bag. Not a "sorry" or even a thank you. I know how to place the order. Next time I'll just walk into the back and make the meal myself. read more

I have been coming here for a little while now and this location has been consistently getting my order right and the quality of the tacos are good. read more

It's a sad day when you walk in and wait at the cash register for five minutes, then a guy comes up and asks if we were placing an order. After we told him yes he tells us that we have to order on the machine. No thanks. You have a real live human taking drive thru orders at the drive thru register, why can't we talk to a human at the counter register to take our order. Idk but I do know we won't be back. read more

Alaina T seemed annoyed over the intercom taking my order. When I got to the window I had a question. What is the price of the nacho bellgrande meal? I can't see well and was unable to see the prices on the board. Her Answer: We don't have those n a meal. Me: It was on the board and I just got one nacho and a taco so maybe I could of gotten a drink in a meal? Me: Can you just tell me what the price is? Her: I would have to go all the way of this screen to tell you. Me: Ok just giving me my change then. Next thing I know another girl comes over who is even more rude! I'm still waiting on my change btw and I asked "can I please just get my change?" This new girl latterly moves her head around, raises her voice and says, "WE ARE GETTING IT!" She gave me my food and very loudly slammed the window slider in my face. This was my last meal pit stop before I get home after being gone for days. I've gone to a lot of Taco Bell's and never had worse service then this location. No thank you, how can I help you, let me get the answer to your question etc... just really snotty young rude teens unwilling to try and give good customer service. This location manager needs to work very hard w their team to CHILL and be kind to people. Learn the menu! I just had a few questions at the board and one question at the window and they let me know just how annoyed they were. Seriously TERRIBLE read more

Best Taco Bell we've had in a long time! We ordered through the app to pick up inside since we were traveling. The crew was friendly, the dining room and bathroom were very clean and the food was great! Everything looked like it was out of a commercial. We've traveled around the country and this is the best location. We'll definitely be back. I don't think I've ever given Taco Bell 5 stars, but this place deserves it. read more

My wife and daughter are currently sitting on the bathroom floor after throwing up through the night. Both ate separate things from the Keizer Taco Bell location, which means the contaminated ingredient is distributed throughout multiple food items. Enough said. read more

I don't know how to react to this place, I call the store because we were missing from the drive thru order 4 bean burritos and our receipt, was told I would get a call back, I never did and when I called back later to settle the matter after work I was asked to call back only to be routed to the fax machine..I never write a bad review but then again I've never been treated with such a rude demeanor from a taco bell before in my life. *UPDATE* Espy and the rest of the lovely ladies on the night crew made me four fresh bean burritos and hooked it up with a ton of mild sauce This place aight, I fkks wit them read more

Taco Bell - Fast Food Near Me - Keizer, Oregon

They don't have anything fried food so no chips at this location. I also came in to the store and waited for 5 cars to go through the drive through before anyone even talked to me. No good. read more

Friendly and fast service in the drive thru!

Come to this taco hungry... left DISAPPOINTED!!! First my quesadilla was nothing but an Unmelted sad little thing. My taco was falling apart like it got beat up!! My chalupa was all tomato with a dash of meat with their stingy asses! This was not their best night. Now I didn't bye this my co worker did and I just feel so bad cause they are essential works and they work hard for their money to be wasted here.. GET IT TOGETHER TACO BELL GET IT TOGET read more

Taco Bell - Fast Food Near Me - Keizer, Oregon

See all

wrong taco, not even correct toppings on the taco i was given... employee couldnt find button on screen so wasnt able to add onto my burrito. read more

Still love the $1 menu. New Blue Raspberry and Midnight Blue freeze drinks are pretty good. Same goes for Nacho Fries.

You can thank Stacy if thatabwhatbhwr name really is. I didnt have an issue for the order placed 01/08. However major problems 01/09 around 9:15pm To start off. I wasn't given a receipt. I requested 4 bean burritos no cheese, no onions, add black beans (half black bens half reg beans). This ws a drive thru order. I got home rhw burritoa had cheese. I returned to taco bell. Asked for my receipt and a refund. As there where customers behind me. I was offered to remake my food. I didnt want to hold up line, and just wanted my money back. I told Stacy I was broke and just wanted my money back instead of them re making my food. She was rude and asked if I was so broke why I went there. Also asked if why I drove home with the food if it was wrong. That was very disrespect full. She was using curse words when talking to me. I didn't appreciate that. I felt like that added to the disrespect. I told her it was disrespectful. She responded. With she has a baby at home and has to deal with customers that are fucking pissed off at shit all day. Then I was told couldn't find the receipt, then she handed me a receipt for an order that wasn't mine for a lesser amount. And told me the amount was close enough. O found it strange I didn't get a receipt in the first place. Maybe they knew the order was wrong, and hoped I didnt take survey or come back. It made me uncomfortable that the person in charge was rude, unprofessional, and couldn't find my receipt. Then I was asked to insert my cup again and she didn't wanna give me the receipt. There was people waiting for their food. And she was refusing to give me proof of purchased or proof of a refund. Finally after uncomfortabling pointing out. You have other customers. Give me the proof so I could go. She told me I could look at it. Then I looked at it. Decided to keep it and drove off. In my friends car. Like customers expect to get food fast and go. If there is a problem fix it fast. You don't need to be degrading or disrespectful read more

I can't wait for the other taco bell on lancaster to re open. Every time I go here there's an issue with my food. Today I ordered two bean burritos on my app and asked for no salsa or onions. And that's what I got in them. They got thrown away. I also ordered chips and cheese and my cheese was less than half full and so were my chips. Last time my chips were also half full and I found some black lettuce in my tacos and had some stale shells. read more

Taco Bell - Half empty cheese. . - Fast Food Near Me - Keizer, Oregon

They often leave food out on orders and get condescending, rude and snippy if you go through again. Not to mention they just glare at you through the drive through window. From experience so far, never expect a response or reimbursement for missing items. read more

Pulled up an hour before they close. It specifies online this location closes at 1 am. Sat there for 5 minutes, pulled up the to window to see a worker cleaning inside. Couldn't get anyone's attention. Called the location 3 times and no answer. I only see 1 star ratings for this location. Now it makes sense! Idk what's going on but it's the worst taco bell in the area. Workers are careless, under staffed and un organized. read more

Ordered via taco bell app. Waited 45 mins while other customers have waited even longer. The excuse was they were "shorted handed" but another customer and I saw at least 2 employees standing around talking . Once one of them finally started making an order, she did not have a mask covering her mouth and nose and she reached in her shirt twice, didnt bother washing her hands before putting on gloves. Another issue is when I finally got home , my order was incorrect . I ordered 3 soft tacos with no lettuce and 3 hard tacos also with no lettuce . What a surprise all 3 hard tacos had lettuce on it . I have never been this disgusted with taco bell before and I dont think im ever going to give them my business again. I really hope the company fires that worker for not washing her hands and not wearing a mask properly . read more

I feel like my insides are being twisted. I haven't gotten off the toilet since yesterday. This place is all i ate. I. Want to die

Can't count to save their lives. Always gets orders wrong even when you are the only one in the drive thru. Be warned. Don't just drive away.....Rip open the immensely taped bags and pull out all of your order to check before you go. 15 dollars an hour doesn't pay for professional or friendly service. read more

I ordered 3 spicy potato soft tacos. Only 1 had the sauce that makes it spicy on just half of it.

This Taco Bell was a huge disappointment, nothing to do with the facilities or food. The staff was incompetent when taking orders and unable to deliver the correct food ordered. I ordered a chicken quesadilla and was given a "chicken melt" without chicken. It goes without saying I was very frustrated to not be able to order and get the food I paid for. The staff needs to either improve drastically or be replaced. They cussed in front of customers when I had to ask for past of my order for the fourth time. Avoid this Taco Bell of you want a good meal. read more

Did online order to go and takeout, lobby is closed for whatever reason (no reason, the state is open.) told me I have to go thru drive thru which has a million cars in line. Pathetic. read more

I wish I could give less than 1 star. This Taco Bell, specifically the night/closing team is horrible. They don't help customers in the drive thru and hide in the kitchen. This has happened multiple times. They walk so much business I can't imagine how much money the owner is losing. Maybe change the hours to reflect when they stop helping customers. It's embarrassing to see car after car drive thru and be ignored only to swing around and see the employees outside smoking, or chatting in the kitchen. I get times are tough but they pulled this crap before covid. Just put up a closed sign at 8. read more

Will not be returning to this location. Time, and time again, it's long drive thru wait times with few, or no other cars. Portion size is a complete joke. Last three visits my simple order has been messed up, and or missing items. Do yourself a favor, and visit the other location in Keizer. My experiences have been much better there. read more

Seems they've upped their game, in my opinion. Always friendly service and I get the impression most of the employees here seem to enjoy working there, which is a big thing for me. Especially considering it's fast food! I've only visited drive-through. read more

I went through the drive thru at this location and got great service--unexpected for a fast food restaurant. They gave me everything I ordered exactly how I ordered it, which is also a nice surprise. At the other location in keizer I have had to drive back because things have been missing in my orders. This location is also very clean and updated. read more

They don't accept any coupons. So if you have a coupon don't go here. Other than that I have had an ok time here. Nothing special or out of the ordinary. read more

Horrible service. Lobby was closed and my short bus wouldn't fit through the drive through. They refused to serve me food. Not cool at all. Why would I want to give a business as such my money? They just ruined it for all Taco Bell's read more

Usually the freshest food however the... Let's say "slowest" crew. I'm not sure why you need a fork with your nachos instead of the hot sauce you were offered. But hey, who doesn't have a stockpile of Taco Bell sauce at home? Worth it.... read more

This is by far the SLOWEST Taco Bell on the planet. Terrible! Waited 17 minutes in line tonight.

Went through the drive through yesterday and ordered. The tacos were mangled and appeared to have been thrown into the box. 9 of 15 tacos had the shells broken and mangled beyond picking up. I called and asked to speak with a manager. "Austin" said that "we are really busy, so..." after trying to explain how insanely poor the food quality was I realized that Austin, like his fellow employees yesterday just absolutely don't care about food quality, or customer service at all! Beyond disappointed. read more

I drive down to Salem every other week to pick my kids up from their biological's house and, as a pregnant woman, I have to make pit stops for (hopefully) obvious reasons. I've been to just about every fast food and gas station in the Market St and Lancaster Mall area (maybe it's the Hazel Dell of Salem?) and have consistently been disgusted by every one I've walked into. I had a little extra time today and thought I'd give the Keizer Station area a chance to redeem Salem. This Taco Bell is without a doubt the cleanest and friendliest store I've stopped at in the Salem area. I was greeted with a smile on the way in, the lobby and restrooms were both very clean and i got a wave and a 'good day' on the way out. I wasn't hungry, so didn't try the food but if ever I find myself needing something before the hour long drive home, I will stop here. Thanks for caring about your store's appearance! read more

Extremely slow at the drive thru. 7 cars in line and we've moved 2 cars in 11 min. Almost as bad as the one in Salem on Madronna. Won't be coming back to this one anytime soon. read more

The Baja Blast Originally came out as a Soda, So when ordering a Baja Blast I assume that I'm ordering the carbonated soda version, Not the Baja Freeze. Today when I went through Taco Bell drive through with the purpose of getting a Baja Blast for my friend and I (literally the only reason we went there for lunch) When the employee went to hand me my drinks they were the Baja Freeze... I very politely said "I'm so sorry those were meant to be the soda not the freeze." Employee gave me a nasty look and " ARE YOU SERIOUS?!" and just stared at me...Then the employee pushed the drinks in my face and said "Well they will get thrown away if you don't take them." Then she very short handed me my food and said my sodas would take a couple minutes. I then just refused the drinks. As someone that works in a customer service job I know how it is, and I am a pretty understanding person but the employees attitude was awful. If Taco Bell could take one thing from my review I hope it is that the when someone asks for a Baja Blast it is probably the ORIGINAL Soda not the disgusting freeze! and if you are not sure double check! read more