This is a horrible location to order from. The orders are always incorrect and the people who work don't care and provide horrible service

The hours on the door are not the hours for the restaurant. They will not serve you in the lobby, despite the door hours.

This has been the worst service I have ever experienced in a fast food establishment, the workers are very rude and unprofessional. I ordered a Mexican Pizza, and inside the pizza they put some weird jelly like substance in my food and caused me to have terrible food poisoning. I recommend going elsewhere, I've been so incredibly sick since eating here. Never again! read more

Went recently and the cashier didn't ring up my order correctly, so I wasn't charged the right price. When I tried to tell the manager, she just said it is what it is essentially. I took a pic of the menu and called corporate, but nothing was done about my problem. First time I have this issue in the 14+ years I've been coming, but the last time. Terrible management and there are so many other options for good tacos. Skip, you won't miss it. read more

mal trato de parte de la manager hacia los empleados, los gritos y palabras que les dice delante de todos los clientes Al llegar a la caja me atendió sumamente grosera. read more

Words can't explain how bad this taco bell is. From the employees to the food, it is insanely terrible! I use to go here way before the pandemic and it was just okay, now is just horrific. I don't know how they survive as a store. Came here for the reviews to read the comments and is quite obvious I'm not the only one who thinks this store sucks. They don't even deserve a 1 star but don't have an option to choose that. read more

Horrible. They try and close early and say that they only have soft or hard tacos with ground beef to detour customers. Went on Monday night, fire whatever staff was there. You would think they would want to make money in a time like this. Feel bad for the owners. I hate leaving bad reviews but they are terrible. read more

Super slow service! No lie, took a good 15 mins at the drive thru line and on top of it, a simple order of a spicy loaded taco was wrong, they didn't add the jalapeños which is what makes it "spicy" and the meat was really cold. Even cold to the touch. Not sure how everyone else's order and time went but mine was not ok. I think ill hold off on eating Taco Bell while I'm in this area. read more

Horrible Horrible service, inside has rude workers and drive thru is a nightmare. Spent 30 minutes in the drive thru. Dirty tables, same every visit! Dont care if i have to drive further. Will never visit again. read more

This is what you get when no apparent adult is in charge, when I walked inside I was sent to drive thru because it's only open for pickups ( which it's very understandable considering current situation) when i ordered my food I asked for sauces. I got home and no sauces. Drove back, and now there was a line with 5 people in the lobby ordering food. Every time I come g Here I remember why I don't do it that often read more

Worst Taco Bell has gotten my order wrong several times. They have gotten my order wrong twice in one week .

More than 20 minutes in line waiting to order my food, then when I get to ask for what I want. They said that they were out of that item, I ask them for something else and they said the same thing, at the third time they told me the same i just left hungry, angry and without my food. Why are you guys open late night if you don't have enough crew to work on orders. Last time I went you guys were only offering soft tacos... what kind of service is this? Bad management! Worst Taco Bell and KFC in Doral! How can you sell food for two brand and don't have items for what you're offering? read more

This is the worst Taco Bell in Miami. Take it from me, an avid Taco Bell indulger. One does not simply wrap a burrito; the burrito should be swaddled, like a child. You do not merely throw in some sour cream; you must drizzle it on the food, with a subtle flick of the wrist. In fact, if my burrito were a child, these people would be arrested for child abuse. I imagine they must've slammed my burrito onto the counter. They threw it's contents on, and left it lying there--open, like a slaughtered animal with its entrails hanging out. Then, as if to suddenly realize their carelessness, they must've lathered on the sour cream and dumped on the shredded cheese in an attempt to cover up their initial disaster. Were it not for the young man at the Drive-Thru window, this establishment would've received a one-star rating from me. To reward him for his exceptional customer service, I'd transfer him out of this dump and to a location much more deserving of his pleasant demeanor. read more

horrible horrible horrible apparently they can't listen and take simple things said when someone says "no beans" it's "no beans" it's the third time this happens and it really annoying paying for food and not being able to fucking eat it. it's not that hard i used to work at a taco bell so how do you manage to mess up that bad and so much. absolutely HORRIBLE! read more

Worst Taco Bell Ever. Service was so slow I had to wait 17 mins for my food. I might as well have gone to a restaurant. They literally only have 1-2 ppl making the food. But there's no sense of urgency because this has become their norm. read more

i asked for some fire sauce, the guy said ok but i didn't get any. ordered chips and nacho cheese, the cheese came with a nasty plastic film thing on top. I've never seen that with any other taco bell. also ordered a crunch wrap supreme, and got the smallest portion of tomatoes in it, only about the size of a quarter of tomatoes in only the middle. this taco bell wasn't good at all. i wouldn't recommend. read more

This is the worst establishment in the history of businesses in America. 20 minute wait, and I pray to baby Jesus every time that they get something right. Anything. Any part of it. At all. read more

THE WORST IN MIAMI. Waiting time at drive thru can be over 20min. Then, you get your food and it's burned, soggy tacos, dry potatoes, no cheese, or they get the order wrong! Just eat somewhere else. read more

Being in the food service industry, I don't usually complain about fellow food service locations,but this place is the worst. They are always slow, but tonight, after waiting 20 minutes in the drive-through and only moving 3 car lengths, I drove off. I won't be going back. Averaging almost 7 minutes per car is not fast food. Avoid this location. read more

If this place looks even remotely busy save yourself the trouble and go somewhere else. 30 min wait in the drive thru and there was only 5 cars in front of me. Got to the window and food still wasn't ready. Lady at the window was nice but this place is the opposite of fast food. Mehh read more

Horrible service, lazy, the wait time is ridiculous!!! You need to find out who trains the staff at Chik-fil-A and get your staff trained properly and get your kitchen moving !!! How can the owner care so little about his business?!! Society has been dumbed down and this is the new norm..... No pride in anything anymore! read more

MANAGERS!! You should have more control of the people working at night . We waited more than 30 min at the drive-thru . I would say hello and nobody would answer . 4 cars left including myself .we asked the guy the phone how long would it take for us to get the order and his answer was "the kitchen is doing as fast as they can " and right after we heard people in the back laughing. You guys are losing so much money , should definitely pay more attention to your stuff. We went to another taco bell and we were out in less than 10 minutes read more

Ordered all my tacos chicken and received beef tacos instead when I made sure they had to be chicken. I can't eat beef. In the receipt it says chicken. read more

I have to believe this location's chronic issues stem from being woefully understaffed and the combined Taco Bell and KFC menu being overwhelming. But wow, this restaurant is just so unbelievably bad. I have visited 7 times since moving to the area 6 months ago and my order has not been right a single time. Today, I ordered a chicken chipotle ranch burrito, but instead I received some sort of crunchy chicken chalupa that I don't even recognize from the menu. On top of that, the chalupa was made so incorrectly that I actually laughed at it when I opened it: The insides were sitting on the wrapping paper NEXT TO the folded but otherwise dry and untouched chalupa shell. How do you mess up THAT bad??? Did I accidentally order a menu item the employees just don't like making? I really don't understand what went wrong with that one. I swear I only continue to visit this location because I can't get Baja Blast anywhere else close. read more

Boyfriend picked up dinner from here for him and our daughter. They both had the tacos. My daughter was the first one to comment that her tacos tasted funny. Then my boyfriend tried his and he too said the same thing. It had a very weird, plastic taste to it. He called to speak to a manager. He decided to go back there and the manager didn't seem to really care. He ended up ordering KFC instead. I stopped craving Taco Bell when I had ordered the taco salad from there a while ago because it tasted weird. I really hope that they both don't get sick from their tacos. read more

Ok it's Taco Tuesday and I knew I could count on this place to disappoint me, and yup they disappointed. I got a box of 12 soft tacos and none had meat, I was never aware that Taco Bell was a vegan place. Yup corporate will most deff hear from me !! read more

I was in the drive-through for more than 30 minutes just to order when I got to the speaker that they finally asked me what do I want it I told him why are you guys taking so long how much is it gonna be for you guys to help me out the window and the guy told me that they were working as fast as they can and people started laughing behind on the kitchen they were cars they're complaining and leaving the store leaving the drive-through empty the drive-through got empty really rude and it's really really slow managers should take good control Of the fast food restaurant if not I will see her going nowhere thank you guys you guys just lost a customer read more

These guys have the concept of Fast Food very wrong! I just decided to leave after waiting in the drive thru for over 20 minutes and didn't even had the chance to place my order. read more

I buy a 12 pack of tacos from time to time. Today it will be our lunch. It is not that bad and you can buy some mashed potatoes and gravy too (KFC is in the same store) It is a good cheap alternative when you have 3 kids and a hungry wife... Thanks read more

Horrible experience!!! Zero customer service.. They don't have all items on menu available, and waiting time does not relate to a fast food restaurant.. Never coming back.. read more

Horrible waiting time . Lost my lunch break waiting 30 minutes in drive thru line . Needs more people working or faster service . Unacceptable to wait 30 min in drive thru read more

We specifically mentioned for 4 orders in the drive thru. By the time we finished 2 orders they sent us to the window and gave us poor customer service. They did not want to add to our orders they wanted to sent us back around after there was others in line. The cashier was Rosemaria. They have the worst customer service. read more

This is the worst Taco Bell I've ever been to in my life. The workers don't care and the food they serve you is horrible. Can't even take a simple order down. They should just destroy this Taco Bell and replace it with something else. Don't even bother ordering food here. read more

The longest wait time I have ever had in a drive through. Not sure what the service is like when you dine in, but this is ridiculous. Simple order, took way too long to get done. Godspeed to you if you decide to try them. read more