I know it's Taco Bell but genuinely comical how many people were working behind the counter but not capable of helping me. I made the mistake of optioning to order with a human instead of a machine. I asked for and ordered extra sauce with the one employee who came up to the counter and took my order. The second mistake was trusting them to have the amount of extra sauce I paid for in the bag. I didn't even have the correct amount of sauce for my cantina order (1 per order) or the extra sauce I paid for. When I went in to ask for at least the base level of sauces I was informed by the employee that no mistake was made and she had assured me the correct amount was put in the bag. Not worth the argument but worth the yell review. This location blows. read more

Not only is the customer service horrendous, but the integrity of people behind the counter is unbelievable. We stopped here after church got a grilled cheese burrito and a quesadilla, as we are eating we realize a spit like substance around the burrito almost like flem. As we inspect it more there is this yellow/green like coloring to it. We wanted to inform them of this and called them and asked for a manager we were being civil and just need them to know this information. As we do so the girl across the phone goes that couldn't be our doing your making this up for free things, "you put it there" in a very violent and aggravated tone. We never stated we wanted to be reimbursed or get any item for free, we needed them to be aware of this situation and hoping they would be understanding about it. We ordered at the self serve station. We are always kind and polite. Whenever we go in there there was no reason for this to happen. This is plain disgusting. read more

Taco Bell - The are with spit like substance. - Fast Food Near Me - Lake City, Florida

Affordable, fresh-made and tasty food that is not sitting under heat lamps for hours. Quick service with clean dining facilities. Their potato breakfast burritos are an excellent value and really yummy with an iced vanilla coffee. read more

Brandon was a g, made sure I got my food. Also put in some free cinnamon twists because they forgot me. Food was great read more

Met a friend here and had a "visitor" run by our table when we were finishing our lunch-GROSS! Saw a dead one behind the counter as we were leaving. The woman at the counter saw what I was looking at and had no reaction, I'm guessing she's used to seeing them. No need to return. read more

Taco Bell - Huge roach! - Fast Food Near Me - Lake City, Florida

We literally watched 4 people who ordered after us get their orders. When we said something they said they "missed it", when we watched them skip it on the screen. Absolutely trash service. read more

My wife has a gluten allergy and they worked with her to work around the allergy and make her happy. The inside was clean and all of the staff was nice. read more

Went here for a bit of brunch before gaming, and was pleasantly surprised by the service. They were courteous and fast, getting my food to me very quickly. The food was quite good, and I had no problems with them. Surfaces were clean and kept that way. This was a store that seems to take pride in what they do. I mean, this is Taco Bell. You know what to expect out of them, so the items you look for are the conditions of the store, the quality of the construction of the food, etc. and not at the recipe, since that is the same across the country. This franchise does the job, and does it well. read more

Went here for lunch today thinking it was going to be a fast trip through the drive-through. Boy was I wrong! Good thing I don't have to clock in and out for a lunch break or I would have been late getting back to work. I had to wait in line for about 15-20 minute (could have been longer) just to place my order with two cars in front of me. When it was my turn to order it took another 10 minutes before I could even place my order. The women told me that it would be a long wait as there was only 3 people working. Smh. At this point there was no where I could go because I had two cars in front of me and a car behind me so I was stuck. I went ahead and ordered and waited already another 30 minutes before I even got my food with two cars in front of me. This is ridiculous! Taco Bell do better! I gave it another shot because I had issues with this location before. I guess I will have to start going to the other location on Main Street without question. I would have loved to have completed a survey but I couldn't even make out the survey code on the receipt. read more

Taco Bell - Receipt - Fast Food Near Me - Lake City, Florida

I just went there and bought a steak burrito. Told them I can't have lettuce on it and the girl at the drive through went to the back to I guess inquire about the lettuce and returned to the window and said there was no lettuce on it! I opened it took a bite and it was full of lettuce! I paid $5.24 for a burrito I can't eat! I tried calling the number on the receipt and it was a fax machine! Go figure! Never again will I eat there! They lied to me! read more

Taco Bell - Lettuce burrito! - Fast Food Near Me - Lake City, Florida

Don't come here if you're in a hurry. Eating in - no one to take your order - had to order on the touchscreen menu thing. Not a huge deal except now it has been 30 minutes and still have not gotten our food. Update: finally received our food approximately 45 minutes after entering the building. read more

This Taco Bell always seems fast and reliable. Sometimes they forget a few things in the bag so it might be worth it to check the bag quick but most of the time it's all in there. My favorite thing is the Mexican pizza and the cinnamon twists. I still haven't found a Mexican pizza that tastes as good as taco bells read more

Came through for breakfast on my way back south. The potato grilled breakfast burrito was good. Service with a smile. Line moved quickly. Only thing that bothered me was it was difficult to hear through the drive thru. read more

It's a Taco Bell, you know the routine. Nothing life changing, but you always know what you're getting. This one is clean, fast, friendly and has all the Baha Blast you want. Taco Bell manages to take the same few ingredients and rearrange them twenty different ways. So if you like one thing you should like everything. Oh yeah, it's dirt cheap. read more

We go here about every other week and the food is Taco Bell quality and is very reasonably priced. Why the low star rating? We typically go through the drive-thru and in the past the service is fast and everything is great. But on our last couple visits, there has been one car at the pickup window, but from the order board back there's 3-5 cars waiting to place an order!! I think the employees must be rated by how fast they put people through the drive-thru, because when you finally get to the window after placing your order the person at the window snatches your payment from your fingers and starts cranking drinks into your car as fast as they can. Pretty uncomfortable feeling and it has been taking a lot longer to get through to get our food. read more

A WARNING. Hours listed are wrong. Place looked like a ghost town after 1 on a Saturday. I don't understand why they would mislead people. I took a 25 minute detour because I really wanted something other than McDonald's after 12, but quite a disappointment if I had to say so the least read more

We visited this location after a Christmas party around 12 pm. We were informed after ordering that they were out of chicken. We had ordered multiple items with chicken we asked if they were able to substitute those items for another meat. They told us they could not do that with out charging us an additional fee. Of course this is completely ridiculous because we wanted chicken and it is not our fault that they are out of chicken. Then they proceed to be rude to me and my husband and insist that they are not going to compensate for their errors. They then will not even repeat our order or give us a total. We waited in line over 35 minutes for all of our food to be wrong and ultimately not what we asked for. This location need management to step in and help not only with the ordering of their food in order to keep an item like chicken in stock but also with employees attitudes and customer service which is completely subpar. read more

The worst taco bell ever! Placed order for two taco supremes we received two burrito supremes? Waited for over twenty minutes for the correct order? Wasn't even busy should hav been our sign.We never got the corrected order ? So we went to Krystal 's next door! read more

This food was probably the worst Taco Bell I have ever eaten. It literally tasted as if it was prepared the day before and served without reheating. Chips were gummy and stale, cheese sauce was cold, little to no meat in our tacos and stale taco shells. We threw it all in the trash and ate sandwiches. I will never go through their drive through again. Try the other store in town WAY better!!!! read more

Went in to order ( I always go in to get my to-go) Great cashier, polite, friendly. Service was quick & correct. Clean as well, went during the lunch hour. For fast food, great services read more

As far as taco bells go, this one is pretty good. Always fast service and food is fresher than most. Try the fresco menu if you're looking for something on the healthy side. read more

we just went there at 11pm and ordered $25 worth of stuff. they only gave us about half of our meal and there was no one else in the line.

I come here often and the service is always fast and very friendly. Compared to all the Taco Bells I've been to this one is the fastest one around. The location is always very clean, restrooms are always kept up and most employees are very sweet and helpful. The one thing that I complain about is how loud the music is and it's mostly rap which is really not a good choice of music for a restaurant. If I want to listen to that kind of music and how loud it is I would go to a club. Other than that, I Iike this place. read more

First, just want to say I love Taco Bell! But, to the chunky African American female with the short haircut taking the tender from customers, you didn't have to be so rude. She snatched my $20 out of my hand. Then, she almost dropped my food. Her facial expression told me she was angry and ready to fight. Guess she was tired of waiting customers. Hope you have a better day hun. read more

Fastest Taco Bell I've been to. As long as the line isn't long, I'm normally through the drive-thru in about 2 minutes. It's my go-to place when I have a craving for unhealthy junk food. read more

I ordered two freezers from the drive thru, one for me and one for someone else at home. When I got to the window, the worker (Carol was her name) instantly gave me this weird look and insulted me about my weight. Now I'm not the skinniest but not the biggest either. Maybe 5 pounds overweight. She had NO right to say anything regardless if I was 200 or 800 pounds! She needs to be fired and Taco Bell needs to hire workers that are not rude! Needless to say I will not be eating at Taco Bell on US HWY 90 EVER AGAIN! I wish I could put 0 stars!!! read more

Been coming here for years. Best service, friendliest staff you'll meet! Any mistakes and the manager always fixes without any hassle!

Always so good, the staff is friendly, and polite. Love the food it's so good. Super fast service. It makes my tummy happy.

Recently Taco Bell has built a new location in Lake City Florida. I wanted to know what time the new location closes. I looked online for almost 15 minutes. Could not find an phone number. I then attempted to contact the main or"first" location in Lake City Florida, at 386-755-4675 (according to Google) over the course of 30 minutes, at least 6 times. And all I get, is after the phone rings between 2 to 8 times, is a fax machine noise. read more

The utterly unpleasant experience happened several years back but now that there is a forum to rate them, it is time to do so. The workers at that taco bell back then were racist. They gave us these really nasty looks and made us feel totally unwelcome because we were NOT White! I wish I had known about filing a complaint cause I surely would have done so. So if you want to deal with racism or sponsor racism then this is the place for you! Are they still that way? I would bet 10 to 1 that the new workers are just about as racist! Racism is the generational inheritance. read more