The women working at the counter was amazing. She greeted me, took my order, brought my food out to me and then bused my table when I was finished eating. She works very hard and efficiently. I left her a tip. The food at this Taco Bell was the best I've tasted ever. Very well assembled and tasty and hot. read more

The food is Taco Bell, so it's what it is, the drive thru teller was the difference. "Jessica" has a great voice, clear, personable and knowledgeable. I don't like fast food places, the majority of them are not a lesson in bad customer service. Jessica should train and manage others on how to make your customers feel better about choosing your business. Good job. read more

The girl at the counter forgot my drink, was gonna just say that I didn't grab it, but then she decided to blame me. No. I didn't "drive off without it" you're supposed to hand out the drink first. Most people hand off the drink before they even take payment. And then as I was driving off she was like "and do you want a straw with that?" as if I was the one that forgot it. Don't pretend it's normal to hand out the straw and drink separately, you forgot it. And I can't just reverse in a drive thru with someone right behind me. read more

Terrible . 2 small cheap ingredients burritos, and 2 small fries no drinks for almost 19 dollars. Plus they got order wrong. Can only order from kiosk with no printed receipts only e mail or phone text after you give them your email or phone number. In the same area is an Alfonso's that sells quality food at same cost read more

For a quick junk food fix it's not bad. I usually always get the three soft beef tacos. They're great tasting and easy. Ok if I'd rate them up against the wide variety of tacos in puerto Vallarta or Porto Pensaco! Well no comparison and maybe a one star. But if you're looking for good service and simple plain Jane (poor Jane to ever get this saying) tacos they're great, simple and fast. read more

I took my 7 yo granddaughters to dinner and we ate in the dining room. The place was cold enough to hang meat and when I asked the staff if they could warm up the dining area for a few minutes, one of the staff came to let us know that he couldn't change the temp because it's set by a thermostat . Duh.... Last time I checked all a/c's run on a thermostat, right? Needless to say, although we were the only ones in the dining room, and could clearly see that the thermostat was not locked, they selfishly denied our request. (Food was fine and dining room clean.) read more

They frequently forget sauces. Also frequently roll their burritos the wrong way... That's a hilariously bad look. Basing this score off of other Taco Bell locations as well as competitors. I'd say 2 stars is a fair score if they can't roll a burrito the right way. read more

Taco Bell - I've always wondered what a burrito would taste like if it were rolled the wrong way. Now I know. - Fast Food Near Me - Prescott, Arizona

This should be a ZERO star but Yelp will not allow me to post without doing a "star" rating. I am really upset right now! The last time I went through the drive through, they shorted me a quesadilla. I did not bother calling them to complain. Mistakes happen. BUT, today, I ordered 12 SOFT tacos and 3 quesadillas. I checked to make sure they gave me the right amount. And, yes, there were 3. I opened the box of tacos when I got home and they were hard shells! I absolutely HATE crunchy tacos! They make me nauseous! So, I tried calling them over and over again to complain but the phone rang to their fax machine. I'm already in my jammies and was ready to eat but now I have to throw out my dinner! I'm so upset!!!!! read more

Coming back from the DMV and some quick shopping at Fry's, I thought that I could use a snack! I pulled into the drive thru and ordered those warm cinnamon twists. When I got to the drive-up window to pay, Thomas told me "It's on the house today!" Never have I ever had that happen before!! It was about 10am and no one was waiting ahead of me or behind me. I thought it was a pay it forward type of deal! What a nice gesture frm a sweet manager. I hope he has a staff as nice as he is. Thank you, Thomas and Taco Bell for making my day a little brighter! read more

Taco Bell is not Mexican food. I am not saying I don't like it. Yes I go there when I want something fast. I enjoy most of their food. Inexpensive filling quick. I usually end eating at one a couple times a month. This place was clean and the employees were friendly and helpful. There are a lot of choices in the area. If in this area again I would see them again. read more

Everytime I drive through this location they get my order wrong. I order ground beef burrito - and I say 'just ground beef, red sauce, cheese and onions'. Today I ordered 2 of those and I received (1) burrito supreme and (1) burrito with BEANS, red sauce, cheese and onions. Oh and no sauce packets. How hard is it to get the order correct. read more

I am. Really. Impressed. As a driver a frequently encounter food handlers who violate safety and sanitation laws. I came here to pick an order and the guy running the show was doing excellent work. Clean floors. Clean everything. The workers worked in unison and were polite. Every fast food chain in the area can come here and learn from this guy. Way to to a management. Wow!!!! read more

Taco Bell - a view of a taco bell restaurant - Fast Food Near Me - Prescott, Arizona

Employee didn't want to help or work. I came inside to order and employee walked me to self order kiosk and told me they wouldn't help me. I would have received better service going through drive through. I wanted to sit down and eat. Maybe a hi or just greeting me would've been nice as well. read more

Place is terrible. I ordered a chalupa and got an empty taco instead. No sauces were in the bag either even though I requested some. So basically for my money I got taco shells. I'd say that's a terrible deal. read more

Taco Bell - Fast Food Near Me - Prescott, Arizona

What a joke to go there. When inside to order waited at counter 5 min,, no help, said in loud voice "little help at counter" one employee turner and looked at me then continued with what he was working on. Waited few more minutes then left... this is the rudest response I have had. Won't EVER give them my business again. read more

This taco bell is so horrendous that I drive extra miles to go to the miller valley one. The constantly get my orders wrong, include beef on vegetarian orders, and have terrible customer service. Do not come here! read more

Taco Bell - Vegetarian Veggie Mexican Pizza - Fast Food Near Me - Prescott, Arizona

i don't typically do fast food chain reviews, but for this T-Bell i'll make an exception. if you are ever thinking about ordering from this location, simply don't; you might as well just warm up your own tortillas and cheese in your home microwave. to begin with, the service is absolute shit here. the employees have to be some of the most disrespectful people i have ever encountered. if you don't like your job, then don't work at a taco bell where you have to interact with people for hours at a time. in this business world, we call this a Taco HELL. typically, we would call an industrial and organizational psychologist to come in to the workplace and focus on the behavior of the employees. Through the application of various methods and principles, this will improve performance, communication, professional satisfaction and safety; all which are non apparent at this location. i cannot stress the disappointment in this location and it's employees enough. i hope to see some serious improvement in the near future. read more

Service is horrendous. I've been here frequently with online orders. I put through two orders and one went through. The store team tried to say it takes 15 minutes for an order to get to the store. Cole had an attitude, forgot my chips and cancelled my second order after I put it through twice. Completely forgot my sauce as well. I won't be back. read more

11AM. Having car services next door. Only 1 other customer in building. Obviously not busy but found garbage on the floor, area around trash bin needed to be cleaned. Looking run down and in need of cleaning. As for food, it's Taco Bell. Nuff said read more

Taco Bell - Fast Food Near Me - Prescott, Arizona

The wait wasn't that long but it's the longest that we've ever had to wait at this one. So we're sitting there thinking they had to make some fresh food. Happy that we were getting this fresh and hot food, we were extremely disappointed to find out that EVERYTHING we ordered was cold. What took so long if our food was just gonna come out cold? read more

They forgot half my meal! Never going back! I even asked them if the bag was my entire meal. Called them and they couldn't send me a gift card. No more taco salads either!!! read more

Literally didn't get half the stuff I ordered and I went thru the drive through twice!

I told myself I would never go there again but I did and now I regret it now they're handing out drinks with no ice I asked why they gave a piss poor excuse and then another employee came forward and gave me a different excuse just full of excuses now I got a cold Pepsi eating my lunch with read more

Clean, fast service, very good steak chalupa and beefy crunch BURRITO!

Best Taco Bell in town. The service was lovely and the chicken quesadillas are bomb!!

Tacos were 1/4 filled and that was with lettuce a few pieces of cheese. Not even worth eating

Wosrt Taco Bell I've been too. I don't expect much from fast food, but I expect it to be fast. Spent almost 15 minutes in the drive through. Got a combo #7 (chicken quesadilla, taco and a drink). The quesadilla didn't have much chicken and they stuck it in the bag upside down so when I grabbed it, it fell out of the wrapper. Never got my taco, but I got 2 burritos. By all means, give them $15 an hour! read more

Authentic Taco Bell taste. Friendly service when you walk in. Offer military discount too. No liquor like Phoenix locations.

This place was very clean, employees were nice. However my husband ordered some tacos and he order them with just cheese. They didn't even fill the taco a quarter of the way up. They barely put a bites worth in there for meat and cheese. We didn't get our moneys worth that's for sure. read more

always fast service here , friendly, sometimes very little meat in the beefy combo burritos,