Very disappointing customer service. I placed a mobile order and went through the drive-thru to pick it up. I wanted to swap the drink I had ordered for a different one. I wasn't asking for anything extra--I had already paid for the drink and simply wanted a different drink. The employee at the drive-thru told me that changing the drink wasn't possible. Because of that, I had to park my car and go inside the restaurant, which wasted my time. Once I spoke with the manager, Tony, he told me that I actually could have changed the drink. It's frustrating to receive completely different answers from the same restaurant. To make matters worse, while I was inside trying to resolve the issue, some of the employees were laughing, which came across as unprofessional and disrespectful. Customers deserve accurate information and better service. I hope the staff receives better training so other customers don't have the same experience. read more

This is our Taco Bell we go to when we are having a craving! The service is always very friendly no matter which staff member we are dealing with! The food is always made promptly and super fresh! Great job to the team and management! Keep up the good work, we appreciate you!! read more

Taco Bell - Fast Food Near Me - San Diego, California

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I am very livid with this taco bell location. The fact that the drive through is always busy and you're saying that orders have to be picked up at the window but yet no one is there!! You have long line of people waiting to get their orders. Orders are sitting facing the window and you're knocking on the window even the door you see someone there and nobody's coming to help you. They act like they don't hear you. Their was like twelve people waiting for orders. You have literally one person working there. It's almost 4 am.Their customer service is crap here. Arianna the girl that working here was rude and full of no I dont have that, oh Ill check on that. And on the time I decide on this one occassion where the drive thru is slow to simply just go to the window you neglect people at the pick up window the food is sitting there getting cold?! Then the order isn't there and now its we dont have that order! This level of customer service is no wonder I hate this location.The people that work here have crap customer service and they always have. read more

Busy location so expect to idle if there's a line in the drive-thru. Staff is pleasant and our order is usually complete and accurate. They skimp on the hot sauce packets though, and more often than not there are some unhoused individuals lurking around the parking lot or on the curb, so keep an eye out. read more

Poor customer service. The young lady working the drive thru window was visibly frustrated when I gave her exact change so i could receive only paper money back . I definitely didn't want 95 cents given back to me . Take the nickel without going back and forth with me . read more

They redesign on that drive thru, and take those rocks out sound delivery drivers are tripping over, and breaking their ankles trying to do late night delivery. Unacceptable. They would be better off moving from that location in my option, flow is not right for this population for that location. Management doing some dumb sh!t with drop window, and wasting loads of time treating drivers like a lesser customer, might as well take out the driver thru window entirely. read more

Its raining. Its kind of late (arrived around midnight), we wanted a late night meal. We ordered a crunchwrap supreme; no tomatoes, extra lettuce $.40, extra sour cream $.90 and a regular doritos tacos w/ no sour cream. Total order was around $29. The disappointment on my face when the first thing I see in my crunchwrap were tomatoes... no extra nothing. Dorito tacos came with sour cream. Im not one to cause a storm over mixed up food. I probably should have had them remade it, but its late and raining. Were not in the mood for more issues. We CAN eat how it was prepared, but thats not what we ordered. You can tell it was already premade and they didnt give a fuck about our preferences. What if we were lactose? Allergic to tomatoes? Its plain rude. You charged us for more and didnt even follow script. The only good thing about our order were our drinks. Wont be ordering from here again. read more

I suggest not ordering the nuggets. Very bad quality. To be honest it didn't even taste like it was done. read more

Taco Bell - Chicken nuggets - Fast Food Near Me - San Diego, California

What better way to say Taco Bell is one of the largest fast food chains in America, and it falls right around the college area, about a 5 minute drive. This Taco Bell can be difficult, long, and very inconvenient. Lines are outside the parking lot where it goes out to the lanes, service is VERY slow so be sure to prepare yourself to wait in line. I'd recommend going to dine in if you have the ability to, or you can easily order online. You can get points quickly and just say your name to the speaker. Food is always delicious, this location does it well with quality and hotness. I'd recommend getting any of their combo boxes, it's always a good deal! read more

Ordered $50 worth of food from here for delivery. They sent it to the wrong address. I contacted them through the app, and they sent me a $10 off code for my next purchase. I contacted them again asking about my $50 I wasted on food that I never got. They never responded. Guess I'll just order my shitty food from Jack in the Box or something equally as shitty. read more

People love to hate on Taco Bell and I don't get it. It's reasonably priced food that isn't a burger and is tasty. The folks working here are friendly and the food comes out quick. The bummer part of this location is that the bathroom looked like a tornado had gone through it. read more

The service was terrible, I went to pick up an online order and they were very rude. They told us to cancel in the app and that they wouldn't do it on their end. the app wouldn't allow us to cancel and once we went to the window to tell them they got upset and said they cancelled it, then they slammed the window in our face. Very Rude read more

March 11th 2026 1:11am, Genuinely the nastiest behavior I have ever experienced in food service in my life. Me and my girlfriend simply ordered a meal here and when we got to the window she gave us the incorrect drink, we told her a diet baja blast and she gave us a diet pepsi. My girlfriend simply just told her "oh we ordered a baja blast" so she slams the window in her face and said nothing. About 10 seconds later she handed us the cup of ice we also requested and before we were even able to grab it she just directly dropped it right in front of our car then slammed the window again. We were both completely caught of guard we genuinely didn't even do anything and this lady had such a aggressive nasty attitude for absolutely no reason, so i got out the car to ask her why she just dropped the water and slammed the window and she started yelling at me saying "no i didn't" then she took the cup of ice i had to pick up off the drive way floor and dropped it in the middle of her establishment. And the cherry on top was her throwing the cup of ice out the window while we were driving away. I am seriously just astonished on this behavior I have 0 words for why she was so terribly rude to us but it isn't okay and we will definitely be calling management or HR first thing tomorrow. I don't know if she somehow got triggered by something we said or she was just having a bad day but it was some of the nastiest behavior i have ever encountered from a human being and she should not be working anywhere associated with daily 1 on 1 human interaction, God bless her. read more

Taco Bell - Fast Food Near Me - San Diego, California

I don't expect much from Taco Bell. Some late night tasty food, not too expensive, prepared quickly, and I'm fine. Every time I order from this place, every crunchy taco is fused to the paper, and trying to separate them results in the taco breaking in half and the filling tumbling out. Totally ruins the meal. read more

Dale at the drive thru is the best ! He was polite kind and had great vibe food was perfect too !

Food is always good and reminds me of exactly why I went! Dorito supreme tacos and beef chalupa!

SOOOOOOO AMAZING we inconvenienced them by ordering so much and they were rushing to get our order done while also getting everything exactly right. If anyone says that it's to much sugma because they can't help it. Shout out to Evelyn she is so nice and patient please give her a raise read more

For work we are celebrating a little thing that we call "Treat O'clock" and for me, I can't think of a better way to celebrate treating myself than a big ol' bag of Taco Bell. Unfortunately I treat myself a bit too often these days... Man, I think I may have some issues. I don't stray far from my faves and stick to the crunchy tacos and also the soft tacos - I like them both. Load them up with about three packets of sauce per taco and it's absolute bliss that makes you feel like a total piece of crap an hour later. Do I regret? No, no I do not regret. read more

9pm late night Taco Bell feels. Went through drive thru; ordered a bunch of food (some specific) and was taken cared of most expeditionously. Back at home the specific orders were good, but the rest was put in the bag most haste; basically a bunch of food that may or may not be part of the order. I'm not complaining though; everyone had something to eat. No worries! There are worst fates. I uploaded the receipt into the app for points. read more

Last year, these crispy wings came out, and most Taco Bells sold out. Taco Bell decided to bring them back, and I made sure that I tried them. I went to the Taco Bell located on University Ave,and I ordered 2 orders of Crispy Wings at $6.99. I had high expectations for these wings, but they were a disappointment. The wings weren't fresh, dry, and just not worth $6.99 for 6 wings. I will definitely not buy these again. My overall score for these wings is a 1. They are not worth your time or money. It's a pass for me, Yelpers. Enjoy chicken wings anywhere but here. read more

Taco Bell - Enchirito was delicious - Fast Food Near Me - San Diego, California

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The drive thru was super quick, the food came out in no time and was fresh. Shelby was very sweet and gave great service. Thank you!

Taco Bell just added chicken nuggets to their menu and man was it fire. With the crispy from the relatively thick but flavorful batter to the juicy pieces of chicken, these nuggets are a great snack for the munchie hours. Don't forget the three sauces that complement it so well. We have a jalapeño honey mustard that ended up being my favorite. The bell sauce was a Chipotle Taco Bell sauce with a smoky exterior and last but not least a fiery ranch! Try the nuggets, try the sauces! You will not be disappointed!! read more

Good for them with computers running more of the business, bad for humans that have had such a terrible work ethic the had to be replaced. The service sucked and the food quality is disgusting, note to self, stay home and cook your own. read more

I visited this Taco Bell today, and this place was horrible in customer service. After waiting for 45 minutes in the drive thru, I get a very bad rude employee. I kindly asked for a sauce and told the team member that I would like to have 5 hot sauces, and when I checked the bag, I've had way more sauce and a handful. VERY RUDE EMPLOYEES! THIS PLACE NEEDS A NEW MANAGEMENT AND EMPLOYEES. ST. MAR INTERPRISES - If you happen to own this location, better make things right. read more

Taco Bell - Sauce that was given and a receipt. - Fast Food Near Me - San Diego, California

the quality of food is way different from when you order at 12pm compared to 11pm. the night shift just doesn't seem like they care at all . the food on late nite always comes with broken taco shells & foods always melted to paper but you get what u pay for I guess . read more

This Taco Bell location has pretty long af lines on the weekend. But this time on a Friday around 1am. It wasn't too bad at all. My go to is the crunchy tacos, chalupa or supreme Crunchwrap. The deluxe box is also good value and I love that they have Baja blast zero! I haven't had any problems with the staff at this location and I've always received the correct order! read more

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Wow... just wow. I don't even know where to begin this was the best thing I've ever had it was incredible I can't describe a better experience than visiting this Taco Bell. Thank you guys for this wonderful meal read more

what do you mean I can't add to my order in line? you want me to go all the way around and order again to add to it? do not play with me, this is the most bullsh** a fast food restaurant has ever made me go through... YOU ARE TACO BELL. please do not act like you can't afford to give me a single sauce packet. I already didn't like taco bell so honestly I don't know why I am surprised. Such bs I cannot. read more

The ladies who were cooking made it uncomfortable eating, they kept laughing and watching me it.. I don't really care if they were making fun of me but it made me think they messed with my food!! Not a good vibe! I hope they get talked to, it's disgusting how they are?? Do they not want business, I made sure I got my refund! Never going back!! The cashier was the only nice one, and understood! I feel they do that to her! read more

Fast food locations in general have low ratings because people somehow have high expectations for their drive through food. Taco Bell is Taco Bell nobody is saying it's a five star gourmet restaurant. What is five stars is the service at this location. The staff, and particularly the manager, are extremely accommodating and kind. Highly recommend this TB read more

Best service Blanca and annet Gonzales were of so much help highly appreciated their service

When to Taco Bell and didn't get what I ordered. When confronting worker they refused to give me what I paid for and told me to get back in line. The employee was so rude and dismissive. I never got my correct order because I was not willing to go back into a line of 20 people. The employee walked away from me as I was talking to her. This taco bell has the worst service I have ever had. read more

DO NOT ORDER FROM HERE!! The worst restaurant let alone "FAST" FOOD experience i have ever had in my life. Placed my order almost 3 hours ago on doordash, and am STILL waiting for my 4 item order. I finally got on the phone with them and some girl told me she's going to "START making my food now" AS IF IT HASNT BEEN 3 HOURS. then she proceeded to hang up on me when I was speaking to her. I am extremely angry and will never support taco bell with my business ever again. DO NOT ORDER FROM HERE. read more

Ever since the Cholas took over and started running this place service/ quality has gone out the window. They always have an attitude and cant take a simple order down correctly. I had to repeat myself multiple times and they kept cutting me off. Teens that worked here before had no friendly customer skills either but at least there was accuracy with their food. These newer hires are incompetent and it's a shame their compensation doesn't match their skills. read more

Whoever worked tonight deserves a raise. Food was hot. Drinks were cold. My cheese sauce was HOT. This has never happened at Taco Bell. My drink actually had ice. Seriously whoever worked tonight needs to get a raise you're the real MVP. read more

I've ordered here several times and the staff have always been friendly but the ability to get my actual complete order has been hit or miss. Usually if something is missing it's not too big of a deal so I let it go but tonight was bit much. When I arrived there were 4-5 cars in the drive thru. Things seemed to be moving okay though. I placed my order not too long after getting in line and I did have a larger order than usual but the person taking it got everything. I made it to the window to pay a few minutes later and that was painless enough, but after paying it took another 10-15 minutes for the two cars ahead of me to finally get their orders. There was no back and forth with the staff at the pickup window or anything. Just a car would pull up and sit there unacknowledged for several minutes before anyone would open the window and hand something to them. When I got to the pick up window again no one acknowledged that I was there. No one advised that there would continue to be a wait or anything. After several minutes someone finally came up and gave me one of my drinks. I did see the cashier come up to help with the computer in the front so I'm not sure if they were having computer issues. Again there was no acknowledgment or communication so I have no idea what was taking so long. Eventually the woman who gave me my drinks provided me my food. There were two bags. She told me everything was in them but I should have checked. When I got home four of our items were missing. Everyone makes mistakes and has off days, but this visit was pretty bad. With the excessive wait, lack of customer acknowledgement or communication, and significant amount of missing items, it put it over the top. I tried to call the store to let them know about the missing items but the phone just rings and rings. read more

Tonight is the last time that I go to this Taco Bell. The staff was very unhygienic and rude, but sadly the worst part is that my stomach got sick from the food. If you want to avoid a bad experience at a Taco Bell, please go else where. This place is bad. read more

Worst run Taco Bell on the planet. Workers are not competent. Everything is out of stock. Your order will be wrong. I have more faith in the sanitation of a dumpster. read more

Gone here twice, both times they don't even make my order until I let them know 15 mins later... Stop hiring kids that have no idea what they're doing. Close down dine in if you're gonna prioritize drive thru orders. read more

I love this location. It's a bright spot in the neighborhood. It's always fast, friendly, and clean. They have never once gotten my order wrong here. Right now they have a nacho fries box that you can get for just $5 including a cheesy gordita crunch, a nachos taco, the nacho fries and cheese sauce plus a drink. What a deal! I've eaten at Taco Bell for 20 years but I've never had anyone of these items so I'm super excited to try them. Just for fun try playing the game that we always play... It's a competitive eating contest at Taco Bell. We try to see who can order the highest dollar amount of food while still sober and finish it. Good luck! read more

Taco Bell - How cute! They have a little commemorative mini Taco-Bell - Fast Food Near Me - San Diego, California