This was easily one of the worst Taco Bell experiences I've ever had. The workers were rude as hell and had zero idea what they were doing. They couldn't even understand the difference between my app order and the extra stuff I was trying to add at the window. Instead of fixing it, they argued with me until I had to cancel everything and go inside to reorder. Then inside it got even worse. There were like 5 workers just standing around talking and messing around instead of doing their jobs or even checking on customers. Me and another guy were standing at the register getting completely ignored. The dude next to me literally had to yell multiple times and slam the counter just to get their attention--and they were like 5 feet away. When someone finally came up, they had an attitude and hit us with a "WHAT YOU WANT??" like we were bothering them. And refused to take an order and made us use the Kiosk instead. Straight up disrespectful and unprofessional. I've never seen service this bad. Do better. read more

Do not come after 9pm. Night shift SUCKSSSS!! The slowest moving team I've ever had to deal with

if i could give it negative stars i would . the lady in the drive thru working 3/11 at 12:30 this afternoon was SO DISRESPECTFUL!! I was being so nice to her and showed her my order and she claims they didn't have it then slammed the Window in my face and ignored me. she refused to help me. Middle Aged obese Lady with tattoos on her arms. If you aren't going to be nice to people don't work in customer service. read more

Came after work to get a quick bite. Tobi and Jo were amazing, and the food out fast and was awesome! Thank you for the great customer service! read more

Tobi and Joe had great customer service and food was amazing. Also was food came out quick

Tobi and joe were incredible!!! Best customer service in Savannah by far! They also made so awesome food!

Pull up to the drive-thru. after a minute, he tells us he needs a minute. Cool. He's back, we ask for a cheez it box. Proceeds to tell use no grill items or fried. Alright, off rip i knew it was laziness. we order something else. Get to the window, buddy hands us a bag, packed! We're like this aint us, as i call buddy back for our order, we look into it and see awhole bunch of tacos. This MF passed us 2 square crunch wraps and chalupas, these shits were hot . Btw we were the only car there at first so it ain't like yall were busy. Yall need to let some of these kitchen dude go read more

Laziest employees I've ever seen. Took nearly 30mins to get my food and there was only a couple people there. Also smells like piss avoid this place at all costs. read more

Slow. A workers kids was running around the lobby and going behind the counter. Food was cold.

Lazy and Incompetent employees. They lock the door when they are too lazy to do their jobs. Then get mad at you and yell when you try and tell them you have an inside order placed. The shift lead when I visited 10/30/24 at 3:30pm, was very rude, lied about the amount of employees, and did not help me at all. How she has a shift lead position is beyond me. This location has also opted out of breakfast because of aforementioned laziness and incompetence. read more

The food is perfectly Taco Bell, but the service is always, consistently slow. Helpful info: *This location serves breakfast *Delivery by GRUBHUB *I increased their rating when I notice the sanitation rating of 98, A. read more

Taco Bell - 98, A, sanitation rating, 2/5/20 - Fast Food Near Me - Savannah, Georgia

I don't come to Taco Bell for the ambience. But getting verbally berated for asking for sauce at the drive-through is kind of a new low. The one star reviews are all justified. read more

Stay away from here, no workers, very, very very slowwwwwww I getting food. Ordered 15-minute ago and still waiting. Just a bean burrito. Got my food, and the server gave me a free drink for my waiting. That definitely was very nice of that lady, who is understanding that the corporation is not doing anything to fix the problem. Thank you read more

Horrible. Rude. Hard chips. Took forever even though we were the only customers in the restaurant. Our nachos bell grande had hardly anything on them & the chips were hard. Worst Taco Bell we've ever been to. read more

Worst service! When I walked in no one was in line, however I was directed to use the kiosk to order. What a hassle! If Taco Hell really expects customers to use the kiosk it has got to be more user friendly. So after hassling with the kiosk and finally placing an order, I sat to wait for my food. The next 4 customers that came in were all promptly greeted at the counter and their order taken. They were all black as were the behind the counter crew. The very next customer Who happened to be white was then directed to use the kiosk to order - what's up with that? read more

Absolutely no stars if I could. I've gone to countless Taco Bell locations across the country and have never had problems like I have at this location. All the staff at this location are incredibly rude and do not comprehend the concept of customer service, even at the base level. There have been times I have ordered through the app at this location, and the store is closed without any indication on the app or online, denying my food. Today I was picking up my online order after a 10 hour shift at work (11:30 pm), when I had to wait in the drive through to tell them my name for 30 minutes. There was only one car in front of me the whole time, and it took the staff about 15 minutes to address them first. When I got up to the screen, I told the lady four times what my name was and she still gave me a hard time. She made me wait at the ordering screen until the car in front of me got their food and pulled out of the drive thru before I could even pull to the window. The lady seemed to forget she had another car waiting, and I had to keep saying "Hello?" On top of this, they were out of ice. How do you run out of ice? My taco shells and chips were all stale and rock solid. Everything inside the taco comes out cold. Again, you have two damn customers in your drive thru, how the f**k is the food cold? Unfortunately, my usual Taco Bell location was closed, forcing me to go to this location. Next time I'll just be going home without Taco Bell. When you only have two customers in your drive thru 30 minutes before the store closes, you should be directing all your attention at them. The sooner you get them out of there, the sooner you can finish closing and go home! I've worked in customer service the last ten years, and believe me, there are days I hate my job and my customers, but I would never treat a paying customer with such disrespect. The employees should be disgusted and ashamed with their rude, feral behavior and attitudes toward the customers. This has to be the worst rated, most pathetic excuse for a Taco Bell location on the planet. It would be hard to top the shitty service you get here. Dealing with maximum security prison guards would be more pleasant than ordering at this location. At least the guards would treat you like human beings. Whoever manages this store should immediately be terminated and blacklisted from ever working in customer service. Assholes and customer service do not mix. If you hate your job so much, you absolutely need to quit. And whoever owns this restaurant needs to be held accountable. Do you not care that literally every single one of your customers will never come back? Just because you have the money to own a Taco Bell, does not mean you should. I would LOVE to see this location close permanently. At this point, it's just a waste of space on Mall Blvd. The Taco Bell on Abercorn St is a million times better than this one. read more

Worst Taco Bell I've ever been to. Had to drive back and wait with THREE other people who also were given wrong orders. Terrible service. Spent 30$ and had to wait over 20 minutes to get our right orders. read more

Our cashier Teyanna J was the rudest employee i have ever encountered in my life. We were very friendly ordering and we only ordered one thing and i very nicely said "and can i please get a" when she interrupted me and yelled "UHH HOLD ON." And continued to be the rudest person in the working field. As we drove off my mom said "you should be nicer to customers" and she leaned out the window and screamed "f*** off" read more

I have never experienced such bad customer service in all my life. Honestly this place is zero after the experience I had. I'm shocked they hired the people they did. Truly can't believe they allowed this. I went through the drive through with my two daughters for breakfast. On their breakfast menu under breakfast burritos it says "fiesta potato" and then has the green v to indicate vegetarian. I don't eat pork so I just wanted to get the potato breakfast burrito. When I asked for the breakfast burrito with the fiesta potatoes the girl in the drive through said "we don't have that" I said "okay the menu says under breakfast burrito that there's a fiesta potato one. With no meat" she said "we only have a cheesy toasted burrito " I said "okay well as long as it is just potatoes eggs and cheese that's fine" To which she replied in an extremely snarky voice "whatever I'm done arguing with you" And then proceeded to gossip and laugh with her SUPERVISOR over the intercom about me. First of all I wasn't arguing I just wanted to make sure it was the correct item. Secondly why the attitude and gossip? And your supervisor there is okay with that? I sat there waiting for her to say something while my little girl asked me to get her a hash brown. She finally came back on the speaker and rudely said "well do you want anything else?" I told her two hash browns and then pulled to the window to pay. At this point I know better than to engage with someone who is going to be that rude for no reason. I handed her my card and didn't say anything. She stared at me looked me up and down then took a step back and proceeded through her hands up like she wanted to fight and said "hey we good? You good? Are we good?" Waving her hands around at me. that was extremely uncalled for. Are you seriously throwing hands at a customer in the drive through? Are you planning on crawling out the window to fight me? I had not said anything to her to warrant her becoming upset all I did was hand her my card and she apparently decided she was in a fighting mood. I really couldn't believe what was happening I asked for a manager. The lady who was gossiping with her at the window came up to talk to me. She was not the general manager she was just a supervisor. She was dismissive and annoyed. I explained what had happened and all she said to me was "would you like sauce." Meanwhile the girl is huffing and puffing and pacing and complaining about me. The supervisor then added she would mention it to her general manager. I did indeed go back in later to speak with the actual general manager since I knew the supervisor was not going to saying anything based on the fact that she was laughing about how the girl was acting. The general manager was very nice and did listen to everything I had to say. The name on my receipt was Kiana L. I also contacted corporate with a formal complaint. This entire situation is so ridiculous and unacceptable. This Taco Bell needs to hold their employees to a hire standard and expect more of them. The fact that even the supervisor was gossiping and allowing the girl to act this way is crazy and unacceptable. The entitlement, the rudeness, the way this girl acted like she has never experienced repercussions in her life and that she can just treat like shit is astounding. I hope she is appropriately reprimanded. I don't know how any place dealing with customer service could hire someone like her. Yikes. Also after reading these other reviews I can't believe this place is still open ..... read more

Terrible. We mobile ordered our food and we're going inside to get it but the doors were locked. We were just trying to get our food and go but we had to go through the drive through. Then when we got to the window it said our food was ready but they told us to pull to the front. The service was terrible because we waited out front for more than 10 minutes as we watched another car just drive right out of the drive through. We eventually had to go knock on the door and ask for our food and they told us to pull around once again. But we didn't because we wanted our food and it was sitting right there. Not to mention there were 4 people working there and we could not get our food or go in and sit down to eat. Terrible experience and this isn't even the first time it has happened. Very disappointed! read more

if there were a zero, we would leave it. They were making our food while texting and touching their phones. We are disgusted.... Last time we came, they were so mean and rude to us. we thought they were having a bad day.... Nope worse than ever!!!!!! please close this place... we are notifying the appropriate people. read more

es muy mal el servicio tengo una hora esperando retirar un pedido de uber y no atienden

This taco bell sucks. Taco Bell has the worst customer service ever. Like at any location. Rude people and always messing up orders. Like every time. Like who serves you a burrito with cold beans. So cold the cheese doesn't melt. I wish I could leave negative stars read more

I won't be here pretty late at night as yelp said their hours we're very late, all the lights on the drive-through were on, but nobody was answering. As I was driving away I could see two employees sitting out in the front smoking cigarettes. About 30 minutes later on my way home, I passed this same Taco Bell again, and the two employees were still out in front smoking. Does the owner of this Taco Bell even bother to read the reviews or even care about the level of service being given when just about every single one who posts about this location is saying the same things about receiving the absolute worst service imaginable? read more

Just ordered food and they said it would be a 20 min wait on all meats and then proceeded to give us food immediately and gave us an empty quesadilla with just chicken. They just were lazy fucks and didn't want to work as they sat there on their phones :) read more

Taco Bell - an uncooked burrito on a table - Fast Food Near Me - Savannah, Georgia

I went in recently, for the first time, and calling it a shitshow is the nicest thing I can say about it. First off, despite the number of staff, NO ONE would take my order at the register, I was REQUIRED to use their shitty kiosk. Three problems with it; 1) no option to pay cash; 2) no printed receipt (the corporate scum at PepsiCo want to gather your personal info to spam you); and 3) no option to have your quesadilla cut into 2 pieces. I was able to get a physical receipt, but only after several minutes of arguing. Even worse, they got my order wrong. Although, given what I went through I am wondering if it was done intentionally. Good thing I had a physical receipt so I could prove what happened. It gets worse. A coupe of days later, I wanted to give them wankers a second chance and try out the breakfast tacos. I still have no idea what they taste like because, despite the schedule, they refused to open up for inside dining/ordering. Given what had happened 2 days earlier, I was NOT going to use the drive through. Why should I have to when I was parked nearby that I could just walk up. I had tried to get breakfast a week earlier at a different location in Savannah (near the defunct mall), but they didn't open until 8AM. Since all of these locations are corporate owned (no franchises here), shouldn't they all have the same hours? Apparently, not. On the following Monday, I called corporate (which is only available M-F 11A-7P EST) and they gave me a lot of empty words. I think that I have eaten my last meal at Taco Bell. UPDATE: OK, the lobby clearly does not open at 0700 as posted on the door, so I walked around to the drive-through window (no cars present), this was at 0705. After about 10 minutes I saw a worker who noticed me and called out to whomever was in back and told them to "check out the crazy cracker at the window." He came over and he asked me what I wanted, so I actually tried to place an order for two breakfast tacos, and he told me "Sir, I'd like to take your order, but we're not open". This happened on New Year's Eve 2023. This location has absolutely no idea what customer service means. I've to places with worse food, but never service this BAD, and that is the nicest way I can put it. The place is owned by a company called Jem Restaurant Group and need to be held to account for this scummy behavior. Their number is (843) 958-8660, good luck getting someone to answer the phone, however. I tried every day for a week. read more

Posted store hours are wrong. I ordered via the mobile app at 2258. I was CHARGED ~$12. @2301, I arrived at the store. Employees refused to answer the door and the window. Taco Bell customer service and the local Taco Bell store refused to even answer the phone - let alone refund the money. As far as I'm concerned they are crooks. Frankly, I was desperate or wouldn't have ordered here at all anyway - but that's another review for another day. Based on past experiences, I wasn't expecting the order to be correct anyway. I'll post another review with photos later to further explain, but they have yet to get any of my family's orders correct on the first go. My advice: Taco Bell is a last resort. Don't trust posted hours. Don't trust the company to not steal from you. Don't trust them to even have customer service. Check your order before you leave- it WILL be wrong. read more

Drove up to the drive through at. A couple staff were outside then went inside as I drove up. No one responded on the drive through intercom for over 5 minutes. So I pulled around, to try going in. Doors locked. Lots of staff inside. Looked across and someone opened up the window and someone was paying for food. This makes zero sense. The only upside was that when I talked with a couple of them, they were nice and helpful. So maybe this was just a fluke, and I definitely get that people just need breaks, but it's just not cool. This occurred at 9:15pm 7/5/22 read more

The online site stated they were open till 2 am. I ordered online to pick up at the drive-thru. When I arrived at 10:30 p.m., there was a sign stating the drive through was closed. I walked to one door and pulled but it was locked. Three employees rudely yelled at me but I could not hear as they were a distance away. I walked around to another door and tried to enter but it too was locked. An employee walked over to me and yelled, "We closed!" I tried to explain that I had placed an order and wanted to know if I would get refunded but was interrupted again with "We closed!" I tried to show my phone with the order confirmed but the employees all turned their backs on me. I believe they could have let me know if I could get a refund and treated me like a fellow human. I feel childish writing this but I feel like Taco bell can do a better job of keeping their app updated with current information. read more

Store hours are wrong. Online it says they close at 11. I ordered through DD and was told to pickup at 10:06. I arrived they were closed and cleaning the grills. I pulled up and some dude with dread and gold grill told me they closed at 10 and that they only had a DD order for Tamara...... I am her. Nonetheless, my food was cold and one of my items were missing. It's Taco Bell so I don't expect much but this was the worse one by far. read more

Fast food? That's a complete joke when you visit this location. They were fully staffed and still lacked in everything. Usually I'm really patient but when the staff is rude there is no room for patients. When I recently went to this location this week my food came out slow, cold and my friend's food never came. Friend: Do you know how much longer my Order will be? It's been 30 minutes. Cashier (purple jacket): what did you order? *rolls eyes* Friend: *gives her receipt* Cashier: yells out order (immediately has the order in her hand.) Friend: This is the wrong order and it's cold. I want a refund. Cashier: Okay, I don't want that box. YOU throw it away. Here's your refund. I don't have time to deal with you. read more

Just now at that drive thru at Mall Blvd in front of Kroger: Female voice: "One moment..... Welcome to Taco Bell, what can I get for you today?" Me: I'd just like a burrito supreme, please." Female voice: "A BURRITO SUPREME?!! You said you want a BURRITO SUPREME?!?" Me: Uh, yes please Female voice: "Excuse me?!?!" Me: I'm trying to get 1 burrito supreme, ma'am." Male voice: "Welcome to Taco Bell, go ahead with your order." Me: I'd just like a burrito supreme. One burrito supreme." Male voice: A burrito supreme? Steak or Chicken? Me: Steak or chicken? I just want a burrito supreme! Male voice: YEAH! You want that STEAK or you want that CHICKEN?!? Me: No, I just want a regular burrito supreme! Female voice: You wanna beef burrito supreme? Me: Jeez...I don't even know- Just the regular ol' burrito supreme. A burrito supreme! Female voice: Pull forward, sir. I just drove on thru. If a burrito supreme is this hard, please, just forget about it. read more

Went thru drive thru sat for 20 min and pulled up they said they were close due to a "whole situation" huge line of cars trapped in the drive thru and could not get out at 7pm read more

I love their skillet breakfast bowls. They are mini size but perfect in the morning on the way to work. They always hold me over until lunch. People are always super nice and never have to wait long. read more

Taco Bell - Breakfast skillet bowl - Fast Food Near Me - Savannah, Georgia

This is a sad excuse for a Taco Bell. Drive-thru wait too long. Order not correct. No ice. Food lukewarm if that. No napkins in the bag. First and last visit for me. read more

The see cool thing about the world was the city and the way the world grew up in a world of the most famous of which we know 3rd of all the best in the country of them in the United nations in the world we were all so far in the every world we have in our world to be a few read more

Came here to get some food 10:18am on (10/23/22). Doors locked so i rode through drive through. One later got on intercom and said there closed. They don't open until 10:30am.... Sounds like breakfast is only served for 30 mins. Clearly says they open at 9am on website read more

Made our order wrong, argued with us about it, asked for food back from the bag that had been mistakenly given to us from someone else's order, asked to search our bag (twice!) when we asked for correct items that were missing from our order. Person taking the orders was professional and polite, but he was the only part of the experience that wasn't miserable. Avoid this location like the plague. read more

This Taco Bell has the worst service ever. Super rude, probably spit in my food. We're rude the whole time, if you hate your job that bad quit. Don't work in costumer service if you're don't have any. I wish giving no stars was an option. Fuck you Taco Bell on Mall Blvd, not all the other ones I like all the other ones! read more

Slow lines and slow terrible customer service this place should have been under new management but they don't care about their customers.