Brutally slow service. 4 items. 17 minutes. No other orders. Didn't seem to be too bothered about it

Taco Bell does not deserve a 1 star rating.they are cheap on the food and to top it of high price.you can say any size meal you want but you will get a small size no matter what. nachos did not even have 10 pieces of chips,fries size are small as heck. Even Wendy's is better then Taco Bell read more

I know how low can a person go, reviewing a Taco Bell. I just had to share this experience. I did not utter a word during this whole event as I was convinced it was an episode of some reality show. Ran in for a quick bottle of water - $1.06; I handed the cute as a button cashier $20.06. She had to call the manager to figure out the change, then she announced, "You're order #255" and pushed my receipt onto the orders in progress counter and waited on the only other customer in the place. 2 minutes later, she picked up my receipt, stared at it and handed me a bottle of water. Quiero Taco Bell, no. Quiero inteligencia. read more

We ordered some food. It took them forever to get our food ready and when we got it home it was all wrong. When I called they blamed it on frozen system that is not my problem. We had to go back return the food and got our refund in cash because their system is frozen and we have to feel sorry for them. Will never do business with this location. There are no more excuss of Covid-19. read more

UPDATE: -------------------------- What, I can't give negative stars? This place has once surprised me again, and not in a good way. This is the second of 2 times I used the washroom in this location. Both times they were out of soap! The first time, there was no soap dispenser, and the second time it was completely empty. I finally brought this to the manager's attention. The manager was nice and admitted knowing about the missing soap dispenser. The manager even admitted it wasn't brought to her attention until 5PM the next day. WTF? What did the employees do for washing hands all day? This is completely unforgivable and disgusting. I'm done with this location. Original Post ------------------------------ As far as Taco Bell goes, this one is definitely below average. Wait time to order is often 1-2 minutes (even with nobody in line) Wait time to get your food (ordering inside) is at least 5 minutes. It seems they hold your order until they get all the drive through orders done. If my order is correct 50% of the time I'm happy. Recently they raised all their prices too. The $5 box is now something like $5.39 and the $2 meals are about $2.39. I think there were price increases across the board. Honestly, if it weren't for the so called $5 box I wouldn't go - you do get a lot of "O.K" food for $5. read more

This Taco Bell is very mediocre, kind of similar to other Taco Bell's in terms of food- soggy tacos sometimes, but the reason I give them two stars is because we often place a large group order here during lunch for work and they always, always mess up our order by either giving us the wrong items or shortchanging us in terms of amount of food. This is despite us ordering the food through the app online and giving them 40 minutes to put our order together. read more

Went there and they don't carry nacho fries anymore... ok I can forgive that. Ordered mild sauce when I placed my order. At the window he said. Oh you want hot. I said no I want mild. Oh you want hot and mild. No I want mild sauce. Get my order I have only hot sauce. Employees are idiots. Would never go back... one star is too many read more

food is always soo good and the employees are great and understanding. definitely recommend!!

The slowest Taco Bell in the world. I feel disrespected. The worst I've even been to. Close it now.

Great food, good service always so clean and terrific prices. Never disappointed with this place. It's not gourmet dining, lol, but for what it is, it's excellent. Ordered over a 100 times. They never got anything wrong. read more

People used to be really nice here. Now they are just rude & make you feel uncomfortable. I think it's time for a clean sweep!

Terrible service like there's maximum 2 people working during lunch time. Sat in the drive through for 30 min. Can hardly hear the intercom while placing the order and the staff is rude when I tell them I'm unable to hear them read more

Came here after seeing a commercial for their happy hour. When we got to the counter (only had a few mins before 5 pm rolled around), we had to wait a bit for our order to be taken. We almost missed the cutoff time by 10 seconds! Anyways, we ordered or food and they ran out of the syrup for the cherry freeze after filling the cup half way. I told the worker that I could wait for her to change it out since I didn't want her to mix it with another flavor. After waiting 5 mins, I just asked the manager on duty if I could just switch out my drink with the baja blast instead because i didn't want the 2 flavors mixed. He gave me the baja blast and also the cherry. :) woohoo... win win. Got 2 drinks! :) read more

Terrible service. Set a timer, we waited 17 minutes and they didn't have half of the things we asked for on the menu while ordering. Tinley park is getting more and more disappointing by the week read more

In my life time i have been to approximately 9000 taco bells so I know the difference between a good and bad taco bell and the service in this one was definitely great. The drive thru wait was a bit long however, the food was made properly and i have no serious complaints. Also, would prefer if it stayed open past 10 for the inside. read more

I went through the drive thru. I had seen the Taco Bell instagram account post a picture of a rainbow freeze so I asked if this was a real thing and they said no. So I asked if they could custom make me one. They said yes and swirled all of the flavors one by one making a near perfect rainbow swirl looking identical to the photo! Highly impressed by their customer service! Would give 5 stars as far as a Taco Bell location but sometimes they don't ask if you want sauce and don't put any in the bag. read more

This was a nicer, newer Taco Bell. It was very clean, the food was ready quickly and the staff was nice. What else can you expect out of fourth meal? read more

5 stars for a taco bell????? Yes. Why???? Because I was very surprised at the amazing service I received at a fast food restaurant. I don't live in that area and probably would never go back, but the level of niceness and politeness from the girl that took our order was amazing. Even though she told me my order number, instead of calling my number and waiting for me to pick it up, she brought it to our table. Never have I experienced that at a fast food restaurant. Taco Bell food will always be Taco Bell food, but amazing service and genuinely nice people like that, not so common. Made my day, thank you' read more

I am not typically a fan of fast mexican style food but this Taco Bell had late night service, fast service and a very, very clean establishment. The food actually looked like the photos! So, good job and nobody forced me to walk in the door so they deserve the good marks. read more

This Taco Bell broke the camels back. It doesn't matter what Taco Bell I go to, no one can ever get an easy order correct at Taco Bell. Tonight my husband ordered 2 steak tacos WITH NO SOUR CREAM & 2 Taco Supremes. AGAIN, my steak tacos had sour cream on them. This time I called to complain when he brought the home. Sue, the manager was nice nice an apologetic. The young lady who took my husbands order was not paying attention & she never took off the sour cream & never repeated the order back as the manager said she is supposed to. The manager immediately offered a refund. The problem is? Now I have nothing to eat. I can't eat sour cream or I get sick. This is the last time we will ever eat from Taco Bell. Please beware and double check everything before leaving. You shouldn't have to do that...but now you know! Thanks for the refund offer, Sue! read more

my wait was absolutely outrageous. this is the worst fast food delivery i've been to in years !!! i am so flustered at their ability to make and serve food. also it wasn't rush hour so it should be able to get my food and go. fast food delivery? more like slow food delivery!!? i am so mad at this service there needs to be attention brought to this situation. i would choose zero starts if i could read more

This is probably the BEST Taco Bell in the region. Friendly staff, food ready and correct the first time. I love this place. From the shift manager to the cashiers everyone is really welcoming and fun. Takes a lot to get me to write a review but this staff earned it. read more

Meh. I should stop coming to this location. The food is cold and the wait is really long! Furthermore I got really bad diarrhea from the chulapas. The only thing that's good is the Mountain Dew Baja Blast! On a side note, I went through the drive thru one night just to get a baja blast and they gave it to me for free! read more

I didn't even want to post a star but that's the only way I could write a review. This taco bell has such poor service it's hard to believe. The idiots at the drive thru last time I came here about two months ago couldn't get my order correct at all. I had to come in twice returning a five layered burrito with HAIR in it. Tonight 11/25/15 I decided I would give it another try and the same poor service was given to me. I asked for grilled burritos with extra sour cream which had failed, miserably after paying extra for it. Working in fast food myself I'm aware everyone there must have been wear headsets but still failed to complete my order properly. They might as well have given me just a shell to eat but there was basically nothing in every single burrito I had ordered. My current boyfriend worked at a taco bell for two years and after receiving this poor of service is surprised that the night crew even has jobs. There's multiple taco bells in this area and I am happily not coming back to this one. DONT WASTE YOUR MONEY/TIME. read more

Out of Taco shells, no, I'm not kidding. The name of the place is Taco Bell...they were out of taco shells and I was the only customer in sight. The girl Bridgette at the register was nice and the food I did order was fine, but, I wanted a 12 pack of taco's and couldn't get it. No discount of substitution was offered...OUT OF TACO SHELLS AT TACO BELL...LOL...HELLO!!! read more

I've never had a bad experience at this location. They're usually quick and they don't mess up the order. Some of the employees are nicer than others but that's to be expected from any place. MUCH better than the Taco Bell on 159th... read more

Love coming here until last night on July 1st at 9pm.Good customer service will have customers coming back for more But, too bad I didn't receive this service last night from a female night Manager. Don't know her name but she was about 4"4 inches tall with a big Trap. Instead of being professional and coming to me and asking me what was the issue about a item I paid for that was not in my bag. She wanted to loud talk with her employees about what she wanted to give me lol!! (Which was less than what I paid for, talk about short!) instead of giving me what I paid for.. She obviously has not had the right run in with the right person yet because she would of been out the door.But Hey! I hear Good Management (Male) is in the morning at this location.They always had Wonderful employees everytime I come morning and night with excellent customer service skills. It was just a bad experience with the night female manager. read more

Closed a few months ago during business hours bc employees didn't show up on time according to the staff member who was there at 1130am well after they opened... Out of beef an hour before close twice that I have experienced and then today at 1017am their eggs aren't ready for their breakfast food but I could take it without eggs or wait 30 minutes for the eggs to be ready. Drive past this store. read more

Awesome but should be open 24 hours a week my 19 yr old son like to eat during the night and loves tacos. Please Consider This Suggestion