I don't understand why others give this place a bad review. I've been there 5-6 times and never had anything but a great experience. The quality of their food is significantly higher than the Bell, their prices are good and everyone in there has always been extremely friendly. Every time I've been, it's been for dine-in service...maybe the drive-thru is a different deal, I dunno. I'll keep going there with no regrets. read more

Taco Bueno - Bueno Chilada platter... My go-to since the '80s - Mexican Near Me - Terrell, Texas

I would leave a 0 if I could. I called corporate for weeks and no return call. No wonder they are disrespectful and will tell you no up here! Jocelyn told me it doesnt matter, her aunt was the manager there. Very disrespectful girl, no customer service skills with that one, also going to include the mexican lady manager that said she wouldnt fix my order after getting it wrong and having to go back after making it home to get it fixed. It will catch up to them, always does. You'll come across the right customer! they dont want to give extra salsa here even if your paying for it. Charged for extra salsa and still got my order wrong. Very pittiful! Really, SMH read more

Whole lotta food family meal was a good option! We stopped by hoping for a lot of delicious food! Great variety of soft tacos and hard shell tacos. 12 in total! Sides included rice, beans and chips and salsa. Plenty of food for 5 adults! Flavorful and fast service through drive-through! This will be a definite stop again if ever needing to feed lots of people fast. Of course salty and spicy made it fast food on the go. Cheese, lettuce and meat were fresh. Good gluten free options with the corn tortillas. read more

Taco Bueno - Mexican Near Me - Terrell, Texas

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This location has gone way downhill. First of all how does a fast food restaurant not have kids meals? It's on the corporate website menu but not at this location. The condiment pans were empty at 8pm. The tortillas tasted like they'd been left out all day, they got my order wrong, the counter girl was not pleasant. Just the whole experience was a letdown. I don't have high expectations when it comes to fast food but this location was about as disappointing as it could get. A reflection of the management and franchisee. Skip this location, there are better choices nearby. read more

Purchased 6 cheese cake chimichangas and only got 3. Ordered double beans no rice and they did the opposite and they left my queso out. On a road trip so no worth the time to go back. Very upset that they forgot half the order. Tired calling the number and it just went to a busy singl. read more

Went here yesterday 1/6/25 and got food poisoning, never been so sick in my life. Don't go here!

Whoever owns this taco Bueno is an idiot, who is going to lose every penny. He invested in this place because of the way it's run. The sign out at the drive-through. Looks like somebody put a fist through it so you can only see half the menu. The people inside do not know their head from their ass. They get the order wrong every time. This time, I was smart enough to check before I left and I was missing three things. I went back to the drive-through, and told them I was missing and they argued with me before looking at my receipt and understanding that they did not give me all my food. Then after that, they still got it wrong. Serving fast food is not rocket science. So the problem here is obviously the leader ship. Won't be back ever again. read more

Taco Bueno - My taco salad. It was less than 1/3 of the bowl - Mexican Near Me - Terrell, Texas

Went to taco bueno for a quick dinner. I ordered 2 burritos 2 tacos and a drink. When I got to the window she said that'll be 26.12. Looked later and the tacos are 3.50 each. Absolutely outrageous that a taco meal for one could be that much. Needless to say, I told her to cancel the order and drove away. read more

Why am I forced to listen to RAP music while dining? Do the employees pick what plays? I get everyone has different music tastes , but in a public restaurant it needs to be something more neutral read more

Let's see!!! Where do I start. Guess In the beginning. First off it was an online order. Ordering was very hard. It stated my order would be ready at 4;09. I pulled in the parking their are no spots for pickup orders. So I get a spot and get a text message at 4:10 that my order is ready. Message says to call them when I get parked. Called several times no answer. So I decided no dedicated parking and this is curbside pickup I will just park at the door. I wasn't really dressed to go inside. Once inside I have to wait several minutes for someone to show up to the counter. I could not understand and barely could hear the kid. Told him I was here to pickup my order. Well guess what. They haven't even started it. So why did I get a text saying it was ready. Now I wish I had left it on the counter. Oh please do not venture into this place. There were 3 employees and 4 customers. The beans were a mystery. No lettuce on the tacos. Burrito had those mystery beans in it The rice was dry and no flavor I could go on and on!!! I got to leave this place after 4:30. Ordered online for pickup so I could pickup quick read more

Went back for another dose of Fajita Nachos .. Got the SOS ... half empty box .. cheese was liquid . I paid $7 for this . Time for Corporate to RAID this place and Clean em out. Time to take the Best in America sigh down out of the window. read more

Not only is the drive thru slow as hell but they get something wrong on my order every single time. Today I order nachos and ended up with chips and queso on top..that's it! Ridiculous read more

Went into Taco Good for a Taco Salad in a tortilla shell. The shell was good but the salad looked like they prepared it with a shovel. Maybe their other job is slopping the hogs on the farm. Guacamole looked like they got some on one finger and wiped on the shell. Four tiny tomato squares. Pitiful. read more

Taco Bueno - a taco in a container - Mexican Near Me - Terrell, Texas

WTH !! What happened today at lunch time?? Drive-through line was stand still, people driving off, food was not good thrown together, 30 minutes in line!!! Late back to work you blew it big-time today. Well I return, NO !!! read more

Went here worst customer service Ordered big freaking nachos dry chips cause it was TO GO The put the runny cheese and beans on a plate in the bag Not in to go box now it did have a thin plastic lid but the lid had holes in it and stuff just ran all over So it just ran all over the bag Really ?? They don't have Togo. Boxes any more ? Sad ? read more

This place is terrible. I've been here twice and the first time they were taking FOREVER but I just assumed they were low on staff or something. The second time it took a while and there weren't any people inside. Another car and I were the only ones in the drive thru. I ordered a chicken nacho box, a beef nacho box and a beef burrito. They forgot the beef nacho box and then proceeded to give us 2 chicken nacho boxes and a chicken burrito. Never again. read more

Usually love Taco Bueno. This one is slow and ALWAYS gets the order wrong. Tacos with no lettuce. Bag of plain chips from instead of the cinnamon-chips we paid for. So frustrating read more

Worst experience ever. Waited over 30 minutes on two whollotta boxes. Excuse was nobody fried the taco shells that morning so they were frying more. You sell tacos for a living for crying out loud!!! In addition, saw employee take already prepared tacos, dump out meat after I demanded a refund and placed the used crunchy taco shells back in the container to be sold to the next person! I bet the next customer is going to love their soggy taco experience! read more

I could not wait for this location to open. I have loved Taco Bueno since 2010 when I moved to TX. The first experience was mediocre. Slow service, poorly prepared products, cold to luke warm food, and the order was wrong. I excused this as it was the opening week. The next 2 visits however were as bad or worse. The facility is not well kept, food is wrong regularly, and the process is always slower. read more

REALLY slow service at the drive-thru! No menus posted while in the drive-thru line. I'm writing this review while waiting in the line (that's not moving). It is a Friday.....but this line hasn't moved in about 18 minutes. I will update a review on the food soon......but the pace of service is slow! read more

Love Taco Bueno. I wish they'd come to the west coast. It would be super successful! I miss my muchacos!

This used to be a great restaurant but has gone WAY down hill. Their proportions are awful! I ordered some soft tacos and opened the wrapping to see a tiny tortilla that wasn't even half full. The meat was dry and felt/tasted like dirt. Awful customer service as well! I will never go to any Taco Bueno ever again. read more

I've been here 4 times and each time the place was untidy. The condiment counter is always messy, there is always trash/food on the floor and you have to look around for a clean table. The service is seriously slow paced but the food is pretty good. I guess that I will have to start going back to mesquite for cleaner and better. read more

First time going to a Taco Bueno and it was really good. Hey even gave me 3 extra tacos!! Bonus! Service was nice but nothing super. Not bad but not excellent. read more

Not impressed, I have had brisket queso in Rockwall and it was awesome brisket was shredded but I was home in Terrell so I decided to get it from Terrell,big mistake full of grease and brisket in chunks with fat .when I say it was awful I mean it. I also got brisket nachos,same deal large chunks of brisket full of fat one piece about 6 inches long I couldn't eat it so much fat. I buy in Rockwall next time they care what they sell read more

They refused to give me a refill on my drink?.. they were super rude!! You think working at a drive through you would be nice and greet people nicely! I will not be going back to this location read more

I have always liked Taco Bueno, not this one, with employees as rude as these it's no wonder they're not busy......on to Taco Bell

I will not return to that location. The service is awful. The workers are very rude. Didn't even take my order. Just looked at me like I was stupid. I must be stupid to dine here. read more

We have decided to stop going to Taco Bueno because they do not seem to appreciate our business. We are members of two groups or classes -- Senior Citizens and my husband is a Military Veteran and a Senior. If we buy ANYTHING for an advertised special price along with regular priced food, we are refused a senior discount and/or a military discount. We feel that is discriminatory against the two classes of customers to which we belong because this is the only restaurant chain that does this. They have this policy against us while increasing their price on Wholotta Box price by 50% from $10 to $15 for Party Tacos (the small-sized ones) or Party Burritos, again the small sized ones plus 2 medium-sized containers of beans and 2 of rice plus lots of tortilla chips and some salsa. REALLY $15? The last time we went there was 2 weeks ago and again, my husband ordered regular-sized new Chimichurri tacos for $2.49 and I ordered Party Tacos and we were denied a discount for either of us. If they do not appreciate Seniors and Veterans, they don't need our money any more. read more

Waited alone in the drive thru for over 15minutes tonight. No other cars the entire time. They never told me they didn't have chicken for the tacos, just told me to pull up to the yellow line. 15 minutes later, I go into the restaurant, and that's when they tell me that they had to make chicken. 8 more minutes and I had my food...mediocre to say the least. Taco shells and nacho chips very stale. $17 down the drain. We've been here a few times before, but this is the last. Customer service here needs an overhaul. read more