Service here was horrible. The fella with beard building the sandwiches at the end of the line was…read moremaybe the worst customer service folks I've experienced in a very long time. He was inefficient, i waited at least 10 minutes and got half my order BEFORE the folks who order in front of me. Then waited another 10 minutes for our second sandwich... my wife was done eating before I got my sandwich and my fries were cold. This guy was outwardly rude to everyone that I witnessed. I guess why I pay over $30 for fast food sandwich's, I expect at least fresh food and a pleasant experience. I got neither here today. That being said the sandwich was excellent!

Very nice and clean place. I love the fries!! Ordered the turkey avocado sub and fries. Sub was…read moregood, but the avocado was the only I tasted. Sandwich was put together very well, just a bit too much avocado is all.

The food and service are a cut above the usual fast food experience dining in is always clean quiet…read moreand enjoyable. Keep up the good work!

I was really shaken up here a lot of shockingly morbidly, obese people that couldn't fit through…read morethe door. I wish there were a Panera nearby where I could've gotten a big salad. Here the salads with the dressing would be more calories than a burger. Food & Wine magazine rated Culvers as the number one restaurant with the healthiest burgers. I was starving & there appeared to be only fast food chains & gaming rooms nearby.

in the area of his family found this burger place on yelp and was blown away at the quality of the…read morefood the crunchiness of the Smashburger, the service and the old school ambience all were absolutely amazing. I would almost drive back from Chicago just for one of their burgers

Fast service - family of 4 in and out in 30 minutes! Great Burger, pretty good fries, and great…read moreshakes! Yes it's a little greasy that's what makes it fun! We got our burgers with everything, loved the crispy edges.

Driving Rte 66 on a Sunday afternoon after having skipped breakfast we weren't about to be too…read morepicky about our lunch stop. This "diner" delivered on that parameter. It's a fine place to stop if you're not too picky about what you're eating. Diner is a misnomer. It's fast food - burgers, fries, etc. On the upside, service was fast and the food was piping hot. On the other hand, Lord help this place if US Foods is late on their delivery. Nearly everything was straight out of the freezer into the fryer. Except the overly wet chicken salad. That was probably straight out of the 5 gallon bucket. The chicken strips were more like planks, both in shape and texture. They were maybe 1/16 - 1/8 inch thick and most of that was breading. Oh, and the decor is Rte 66 theme park and the ketchup is generic.

We came here twice while visiting the area. The first time for ice cream, which was really good…read more The second time for ice cream again and I tried a chili cheese dog, which was tasty. The service is friendly and the food comes up quickly. There's seating inside and out, which is nice to have a choice. All in all a very good experience.

Ordered the brown sugar bacon beef sandwich and loaded fries last night. The bacon was really…read moreburnt and so hard that I nearly brought me my teeth off on it. The fries were kind of blah. The beef was good. Wish I'd known it had Dijon on it because it was all I could taste. What killed this visit was the drive through cashier had zero personality almost years the point of rude. I love Arby's so I'll be back, just not for anything with that bacon on it. Second review: We we're hungry for roast beef and decided to stop in. Ordered a classic beef and cheese, curly fries and a drink. The fries were barely warm and they had the texture of a potato that wasn't quite done yet. The sandwich has so little meat on it that I took three bites and all I had left was Arby's sauce, bun and cheese. Huge disappointment considering how much their food costs. I might consider going back but not to this location.

Litchfield Arby's is the only Arby's I have ever gone to that does NOT put red sauce on their Beef…read more& Cheddar. I kinda thought restaurant chains had to stick to consistency of product ???

Went for some orange chicken and brown rice but no one was there and at the drive-thru. They have a…read morefancy ordering machine now but I couldn't figure out how to work it so the girl came on and I ordered through her. I was going to get a double portion cuz I was really hungry or thought I was from getting the nasty chicken on Tuesday... But she talked me out of it and now I know why because it was worse than getting the chicken at the new Long John silver's. Panda Express didn't have no brown rice which everyone knows it's healthier so I think that should be on the menu instead of the white rice which is fattening and I did get three crab rangoons but you couldn't taste no crab in it and they were stale too or not fresh. The chicken was not good either. Probably why there was nobody there parked at their location or in the Drive-Thru except me. Thanks to the cashier who waited on me and talked me out of getting the double portion; she was at least nice.

Good food drive thru robot is not good at all took me 10 minutes to order when it should have taken…read moreless than 30 seconds

I've been to Freddie's all over the Midwest. i never had anything but a great experience at any of…read morethem...until today. Errionna was great when we ordered, but it ended there. 2 of the 6 orders were incomplete and this is the coldest restaurant in America. it 65 degrees outside and 55 degrees in here. we wanted to eat in the restaurant, but we had to sack it up and take it home. Brrrrr

JALAPENO PEPPER JACK DOUBLE STEAKBURGER + fries + FREDDY'S ORIGINAL DOUBLE + onion rings…read more Burgers were so good but I was not a fan of the sides. The restroom was not the cleanest and the staff weren't very friendly

THE SERVICE!! Horrific! Unless you want to be treated like a piece of of trash I will be driving…read moreover to the west side from now on and eat at Wendy's, this location, at least once a week and usually more! However after this evenings order I won't be returning here, besides forgetting the drinks they were so rude to us that I don't even understand how they are employed by any business in the service sector. Even the manager was a first class B! On the ONE good note, the food was actually Hot this time

Great cheeseburger, new Frosty tastes like pudding and I haven't tried the chili yet but they gave…read moreme plenty of crackers to go with my meal. Just was a tiny meal; cost a lot for what I got but if the chili is just like the cheeseburger, it will be a good meal. $12.

honestly I would rate this less than one star if I could. I am a frequent and have never once…read morereceived my sides AT ALL or the extra sauces that they make me pay for. 0/10.

My slushy cup had a hole in it; liquid poured out every where in my car. Was in a hurry and only…read morehave a 30 minute lunch. Cordero had a strange smile on his face when he brought it to me. ? I also had a cheeseburger which was messy but fine.

1 star way to much!…read more Walked in and order taker was on phone with a Doordash customer, "wait a second" he said, then 5 minutes later, still on phone, he walks over into the office and disappears. At least 6 or more staff working the window and driveup and in house orders, just give us a glance and look away. Disgusted, we walk out, and give the good news to a fellow coming in not to expect much, if any service. This is same location that we stopped going in after the following problem with an order. I asked 3 hard shell tacos. When we got to the table and started to eat, we notice all three were "Short" on meat. I can honestly say the meat was almost non-existent on all 3 shell, just lettuce. I went back to the counter, handed bag, showing one taco to the guy, and said there is nothing in these. He said he would fix them right up. He did, all three were loaded and overfilled with more lettuce! I dumped the bag on counter and we left. Did not darken the door there for several years. Note we just live about 2 blocks N or this store which is on 3025 W. White Oaks Drive, Spfld, IL. Looks like it time take a "TimeOut" again. Looks like Arbys, Culvers and even McD will be getting more business when we just want a quick bite, which apparently is NOT available at this location.

I am pretty sure I ordered 3 soft taco supremes which mean sour cream but I got 3 beef tacos that…read moreappeared wet so the actual taco the crap comes in were wet and hard to roll up cuz none were rolled up. The gal who took my order and the gal who took my money at the window were nice but whoever they got cooking over there must be a toddler..sloppy cold food with no sour cream.