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    Tailored In White

    3.7 (148 reviews)
    Closed 12:00 pm - 7:30 PM
    Updated 3 weeks ago

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    Services - Tailored In White

    Clothing alterations

    Clothing mending and repair

    Custom tailoring

    Tailored In White Photos

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    Recommended Reviews - Tailored In White

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    Before bringing my dress to TIW

    I strongly caution any bride considering Tailored in White for wedding dress alterations. My experience ultimately ended with me removing my wedding gown from the shop on April 25, 2026, approximately three weeks before my May 16 wedding, because I no longer felt comfortable leaving my dress in their possession and no longer had confidence that the alterations would be completed to my expectations or within the timeline I needed. When I began the process, I was advised that bridal alterations would typically require approximately 4-6 fittings. Instead, I attended more than a dozen appointments over several months and paid more than $3,000 for alteration services. November 2025: I dropped off my wedding dress, discussed multiple customization and alteration requests with my assigned seamstress, and paid for the alteration plan outlined for my gown. November 2025 - March 2026: I attended numerous fittings and repeatedly arrived expecting previously discussed work to be completed, only to find that significant alterations remained unfinished. On multiple occasions, family members traveled from out of state to attend fittings after I was advised that major alterations would be available to review. We arrived expecting to see substantial progress and instead learned that little or no work had been completed since the prior appointment. March 2026 - April 2026: Less than 24 hours before what was represented as one of my final fittings, I contacted the shop to ask whether progress had been made. During that conversation, I was informed that my original seamstress was no longer with the company because she had not been following company guidelines and standards. I was also told that important information regarding my alterations had not been properly documented. As a result, I was required to meet with a new seamstress and revisit alteration requests that had already been discussed throughout the process, effectively restarting the alterations less than two months before my wedding. April 25, 2026: After months of appointments and ongoing concerns regarding progress, communication, workmanship, and the condition of my gown, I removed my dress from the shop and hired another seamstress to complete the alterations. Throughout the process: - My alteration timeline was repeatedly delayed and disrupted. - Communication and billing were inconsistent to the point that a staff member told me, "I am sending this to finance because I cannot make sense of it either." - I attended more than a dozen appointments despite being told to expect approximately 4-6 fittings. - I repeatedly attended appointments expecting completed work, only to find that substantial alterations remained unfinished. - During a fitting, the visible front fashion layer of my bodice was cut open while I was wearing the dress. - Less than 24 hours before a scheduled fitting, I was informed that the new seamstress was unavailable. I was told I could still come in to review changes, but after trying on the dress I was informed the alterations had not been completed correctly, and a front desk employee cut the straps of my gown while I was wearing it. - My gown accumulated visible blue pen markings while in the shop's possession. The markings ultimately required professional cleaning because neither I nor the replacement seamstress could safely remove them. - My gown, train, and garment bag were returned in a significantly dirtier condition than when provided. When I later brought the gown to a cleaning specialist, I was asked whether it had been purchased secondhand because of its condition. - My dress remained in the shop's possession for approximately six months, yet most alterations remained incomplete when I removed it. - Both my family and I experienced interactions that we considered unprofessional during the alteration process. After raising concerns with management and attempting to discuss a resolution, I was told there would be no monetary reconciliation because I had "actually been undercharged for my alterations at the beginning of the process." Given the condition of my gown, the unfinished alterations, and the additional costs I incurred to have another seamstress complete the work, I did not find that response appropriate. What was most upsetting was reaching a point where I no longer trusted that my wedding dress would be completed in a condition that met my expectations before my wedding date. After months in their care, more than a dozen appointments, and over $3,000 spent, I ultimately felt that removing my gown and finding another seamstress was my only option. Brides place tremendous trust in alteration professionals to care for one of the most important garments they will ever wear. My experience did not reflect the level of care that I expected when I entrusted my gown to this business. I am sharing my experience so that future brides are aware.

    Seam left open !! .... Never fixed!!!! This pic taken on day of wedding!!

    GO ANYWHERE ELSE BUT HERE!!! They need to hire people that know what they are doing for starters. We brought them a gorgeous, brand new wedding dress that we paid $2000 for, and over the course of at least 6 visits and then an AT MY HOME visit (because they allowed me to take home a dress that was nowhere near wearable!!! ) THEY DESTROYED IT ! Seams left open, horsehair pulled out of hem, not sewn back in correctly, hem totally messed up ...too long in some places, sleeves were supposed to be snapped in so my daughter could remove them at reception and one was sewn to her dress!! We had to find a scissor and cut it off of her!!! It had water stains on the bottom, straight pins and safety pins left on the dress when we went to pick it up to take home. Should have been ready to walk in and take home. Instead we waited over 40 minutes for them to fix hem and iron it ( you will see in pics that hem was NOT FIXED and the ironing never really happened either ) We do not live close by, and drove 2 hours there and 2 hours back every time we had an appointment .... It took them 7 tries and they still couldn't get it right !!! TIW came highly recommended by Legacy Bridal (where we bought the dress. ) and for some strange reason , we trusted their professional opinion, only for TIW to destroy my daughter's gorgeous dress !!! So heartbreaking to see how upset my daughter was, knowing they DESTROYED her DREAM WEDDING DRESS !! After all that, They offered to pay me $29 for the snaps!!! Seriously?! After all they did to that dress?! They then offered $150 and I'm still waiting for the money!! Wedding was in November 2025. RUN!!! Don't walk away from this company. Pure SH$T!!

    Frayed stitching, came apart after wearing my dress for 30 minutes. Was having to cut the excess threading prior to walking down the aisle.

    I want to firstly say, I loved my dress and Eric was so helpful. However, the stitching on my layers were terrible. The ends came apart 30 minutes after wearing my dress. Mind you, I put on my dress, did a first look 100 ft away, and returned back to the bridal room. I had to cut the excess threading prior to walking down the aisle as it was becoming tangled and catching on my shoes. For paying $100 per layer and this happening, I wouldn't recommend getting anything altered at this salon.

    Tailored dresses done by Tailored and White in Scottsdale

    Tailored and White take there time and tailor things in such a way that you're never going to have a bad fit. They are awesome, this is the 3rd time we have used them for formal wear and I would be afraid to go anywhere else, if you have invested in formal wear and want to look your best, there is no place else I would go!!! Worth your time and money to have it done right!!!! Open late till 7 pm

    Such a beautiful place, and the service is amazing! Would recommend a million times They were able to squeeze me in last minute for an event I have in just a few days! The shop is also stunning, so if you want to experience for bridal it's definitely worth it!

    Wish there were negative stars. Grace Loves Lace recommended them bc their old manager, Danielle, worked there. I met w lovely Danielle in March. She had me send pictures of the dress/alterations & said she'd update my file w notes so she could start right away when it got delivered. We had email correspondences for months. I made an appointment as soon as it was delivered but upon arrival no one recognized, had my file/pics, or knew anything about my dress. I kept referencing Danielle & was not told she left this shop until after they had pinned & taken my dress back. The grand total was $1300, not including bustle (+$350-400). I was shocked, but felt pressured so I paid. Figured if I was investing that, the dress would be amazing. I had 5 appointments w TiW that got progressively worse, leaving me in tears every time. Each appt started a minimum of 20 min late. I was constantly told tailors were juggling appts & sewing. Frankly, I don't know what there is to "juggle." Those 2 tasks are literally the only jobs of a tailor, & it is TiW's responsibility to hire tailors who are equipped. I always heard brides all very disappointed w alterations, but I invested so much I stayed. At each appointment, my tailor said they were losing a lot of tailors/firing bc they botched dresses/lied about qualifications. No alterations were made to my dress & the attempts botched my dress. It remained ripped open on the sides & wasn't sewn together until my last appt - revealing they only sewed the exterior layer. The inside lining was still ripped open, hanging, & dragging visbly lower than my gown. My hem, bra cups, cap sleeves, & lace on the back were never done. I vocalized wanting the cap sleeves to be made from the extra material of my dress after hemming. Multiple appts I was presented w 2 fabrics & told to pick 1 so the tailor could make my sleeves. I repeatedly stated that I wanted the sleeves made from my hem, but the tailor forgot every time. That tailor also told me the policy is to never turn away a bride. Which sounds appealing, but is a horrible design when they're so busy they can't sew the dress of another bride. I asked if we could do a strap lift instead of adding lace to the front of my dress bc we were severely running out of time. I paid $80 was was told I'd get a $150 refund for nixing the lace. The refund wasn't initiated that day bc the "system was down." I was promised it would get taken care of the following week. When time came, "system was down" again but I was told the owner would Zelle me and text me to confirm I received it by days end. Neither of these things happened. The following week, I had to demand the refund and state I wasn't leaving until it was issued. That appt they also said my sleeve take up was completed. My new seamstress has informed me the right sleeve was take up an entire inch more than the left - she was shocked they thought this was a job well done. The also took in the top SO much I couldn't take a deep breath. I never wanted them to touch the skirt bc it fit pefectly. However without my consent, they hiked the skirt up 4 inches instead of hemming and took it in but only on 1 side. It was so tight on my waist it was digging in, but then the shapely fabric that was supposed to be on my hips was flaring out near the bottom of my waist. The tailor said he thougt the abomination of a dress looked great and claimed they never touched the skirt. I pushed. He ripped open the dress as I was wearing it which revealed all of the previous botched alterations. He said the seamstress working on my dress was fired bc she couldn't sew. Instead of taking accountability and offering to fix this, they said I would need to pay $475 more. Mind you, we are now 2 weeks out from my wedding and no alterations have been done. I went on Reddit and found a sea of bad reviews that TiW had taken down from Google. I pulled my dress from TiW while there was still time to salvage it. Even though TiW said they would do anything to rectify this, they never issued the refund I asked for. RUN. I pray another bride never has to go through this.

    Tailored in White ruined my wedding dress by leaving large pulls all across the dress. There were at least 10+ very visible snags that were several inches long. They tried to brush it off, insisting that it's a very delicate material, but this is a specialty wedding dress tailor that should be used to handling delicate materials. We went back to the store where I bought the dress and they showed us the sample dress that has been used in the showroom for over 3 years and there was not a single pull. Very disappointed because this kind of damage was not something we could even attempt to fix at another tailor, I just had to live with it on my wedding day. It's a shame because I spent over $1,000 to alter this dress, just to receive a finished product that is effectively trash and not even worth preserving.

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    Hi Alexandria! Thank you for your kind words!!! xoxo The TIW Team

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    Thank you for your sweet words Rachel! xoxo The TIW Team

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    Page 3 of 4

    Ask the Community - Tailored In White

    Review Highlights - Tailored In White

    Cora was amazing, she walked me through the entire process, making suggestions I wouldn't have known to do.

    Mentioned in 44 reviews

    Read more highlights

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    Le Tailor - Gorgeous couple!

    Le Tailor

    (122 reviews)

    LE truly went above and beyond for me…read more I was referred by Mariee's Bridal in Scottsdale to Suzanne's Sewing to have my wedding dress altered, and unfortunately it turned into a disaster. After my very first appointment, my dress went from fitting perfectly to not fitting at all, and with every subsequent appointment it only got worse. Two weeks before my wedding, I realized I had to take a chance and find someone else. I called Le and she knew even before seeing the dress, she immediately understood what was going on and agreed to see me at the end of her workday. When she finally saw the dress, she was shocked by the condition it was in. It had essentially been slapped together by Suzanne's Sewing. The dress had been stretched out and damaged from being repeatedly taken in and out, and mismatched material had even been added under the arm area and along the sides that looked nothing like the original fabric. LE worked on my dress every single day. During the first week I was in the shop every other day, and the week before the wedding I was there every evening. The night before we left for the wedding, I didn't leave her shop until 3 a.m. Despite the condition the dress was in, LE managed to completely transform it. She made sure it fit me perfectly and that the corrective alterations looked seamless. She even prepared a backup dress for me in case the original dress ripped during the reception because of the previous damage. LE is incredibly skilled and has a remarkable eye for detail. With formal gowns, every adjustment affects the entire structure of the dress. If someone doesn't fully understand how each change impacts the rest of the garment, the results can quickly spiral into bigger problems. LE clearly understands this craft at a very high level. If you are getting married or have a special event, this is absolutely the place you should go for alterations...DO NOT GO TO SUZANNE'S SEWING!

    Went here to have some patches sewn on my leather vest. This was one of the only places in the area…read morethat I found that could do the work. It was about two weeks to have them sewn on and while they did ask me if it was ok to sew through the liner, they did sew through the liner and pockets rendering the inner left pocket unusable. I don't really use the pockets except maybe to put my phone in, but I would have thought that they wouldn't have done that. All in all I had 4 patches sewn on for $80. As you can see, one got sewn right through the inside pocket. I would have like to have been asked about that, but hindsight being 20/20, I guess if I need any more sewn, I'll let them know. This business seems to do a lot of alterations for wedding dresses, so I'm guessing not a lot of bikers are hitting them up to sew their cuts. Just be aware if that's something you need.

    Tailored In White - sewingalterations - Updated June 2026

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