I preordered a watch and went to pick it up 6 months later. The lady that helped me looked annoyed…read more(I am guessing because she probably doesn't get commission for helping me). She had the biggest fake finger nails on and due to the store policy, she had to peel off all the plastics off of my watch (to prevent reselling she said). She probably left several micro scratches on the watch while doing that because of her fake nails. And what I wrote above so far wasn't even the worst of my experience. Apparently, I was supposed to bring the original credit card I gave them 6 months ago when I pre-ordered the watch(?). I was not told this at all. All they told me was that a credit card was required for them to process the preorder. During the 6 months, I had to cancel and have the card reissued due to a fraudulent transaction (unrelated to this purchase). The lady asked me for the credit card which I no longer had. Then she proceeded to indirectly accuse me of doing something illegal thru her body language and facial expression. That's how I felt anyway even though she did not directly say anything like that. I had to talk to someone in the back (I assume it was a manager) to sort this out (all she had to do was to check my ID and run the transaction onto my new credit card). This was about 4 years ago. I totally forgot about this horrific experience until today (I saw a wrist watch on TV and it randomly reminded me). Avoid this place. They also dangle Rolex watches in their display when they don't even have any for sale to public. Also who are they to tell me what I can what I cannot do with my watch? I am not even a reseller and I thought it was very out of line for them to require to peel off the plastic protectors. And if this is a requirement, the workers here shouldn't be allowed to have long fake nails either. They are lucky I am not picky about little scratches. Places like this totally got me lose interest in watches. I guess I should thank them for saving me thousands last 4years. Btw, I took the watch and got the bracelet resized at their Bellevue location. And they totally butchered one of the links while removing it. Even this, I will add that they are lucky, I don't care too much about things like this. The only good thing from all this was that the watch is beautiful and I still wear it frequently. It was a gift for myself for turning 40, which this store almost ruined.

Bought my mom an omega constellation many many years ago so thought I'd try my chances at a Rolex…read moregiven the current demand. Have been waiting a while but the staff has been nothing but professional and friendly unlike other locations I've been to. Will, Nina, and Antonio have been amazing. Hope to get my watch soon.

So I was so happy to find out about Boyd's clocks and the fact that they did repairs and made house…read morecalls. I have 3 older mechanical movement and chiming clocks that we cherish. One being a Grandfather clock so it's not exactly move able. Called Boyd's and scheduled Jarrod for an evaluation visit. He showed up on time and inspected and evaluated all three clocks. Two were OK and just required some lubricant but the 40 year old grandfather clock needed a new movement. Jarrod located a new movement and gave us a very reasonable quote that included the new movement, installation and set up. Less than two weeks later the new movement was in and Jerrod came by the same day to do the install. About 1 hour later the new movement was expertly installed and running and chiming like it was brand new. So what an amazing experience with Boyd's Clocks. Timely, professional, reasonable prices and service in your home. Would give my highest recommendation for anyone seeking clock repair and maintenance. Thank you Boyd's staff for your great service!

According to their website: "Clock repair for all clocks, antique and new and battery operated." So…read moreI didn't bother calling before taking in an anniversary clock. Only to find out they don't repair those. So here's a tip, call or email before you make the drive. They did refer me to the only other shop in the area that does this type of repair (Country Clock in Everett) which I've reviewed separately.

Karma does exist in the world my fellow Yelpers. I'll share why in a moment so hang on cause my…read morepersonal experience is real and disturbing. FRANKS experience should give warning & share the ugliness to customers about to frequent this store. Maybe my story will serve as a reminder to reconsider purchasing here. At the time or beginning of my story Alvin Goldfarb Jeweler who was an Authorized Dealer for ROLEX in the Pacific Northwest. After doing some research I started frequenting the store looking for a few Rolex watches. Yes , I was very specific in my choices but always given the " NO " you can't have one for over 2 years. I came in every 4 to 6 weeks just to check and " NO" was the mantra of the sales staff. I was always told we have other watches for sale. Like who cares what ya have if ya can't provide what I desire. Now one amazing summer day I saw the $6400 41mm Celebration dial by Rolex in the case. My excitement level increased and I ask if it's for sale? The mantra is now uttered "NO NO NO" ! However something new that day happened and was shared by sales representative, I was actually told if you spend a $1,000,000 in jewelry it should be no issue to get that watch..... Now I was stunned by this statement so much I said are you serious and the person said YES! Well, that seems excessive and ridiculous and no I didn't drop a million to acquire the timepiece. I'll never forgot the arrogance of staff member of Alvin Goldfarb Jewelry and defiantly will not purchase anything from them. OK, now this is the happy ending of the story. I did manage to acquire The Celebration dial by Rolex elsewhere so I have that going for me. And on January 1st 2025 the BIG HAND OF THE CROWN aka ROLEX laid the smack down on ALVIN GOLDFARB & pulled authorized dealership away from store. No longer can they sell ROLEX.... KARMA saw the bad business practices by using Rolex watches to lure you into buying unwanted jewelry or non Rolex branded watches you don't want in order to maybe purchase a Rolex. Well, this is my story my truth & my journey, can you dig it!

Perfect customer service. Expert craftsmanship…read more Personalized. Private. Precisely what was needed.

The Merchant of Time: A Tribute to Greg Leff The air in the…read moreFactoria Mall is often thin, filled with the scent of recycled climate control and the hurried footsteps of people chasing a bargain. But when you step into Olsen and Sons Fine Jewelry, the atmosphere thickens with something more substantial. It smells of polished silver and the quiet, steady ticking of a thousand mechanical hearts. Behind the counter stands Greg Leff. He is a man who has measured his life not just in minutes, but in the families he has served for decades. To Greg, a watch isn't just a machine of gears and springs; it's a vessel for memory. When he offers a free battery for life, he isn't just saving a customer twelve dollars--he is making a pact. He is saying that as long as that watch is on a wrist, he will be there to ensure it keeps beating. He knows the names. He knows the sons who became fathers and the daughters who became brides. In a world of cold glass and digital receipts, Greg offers the warmth of a handshake and the dignity of being remembered. He is the quiet anchor of the mall, a reminder that the finest jewelry isn't the gold in the case, but the trust built over a lifetime of "hello."

Once again needed a watch band change & handled it right away . Offered to pay for the time & the…read moreresponse was .... ' go make someone smile '. Small businesses like these are a dying breed .... Support our family businesses! I

I would not recommend this jeweler. When we walked in, the lady upfront was extremely brusque to…read morethe point of rudeness with us. We got a quote on a bracelet that was literally five times what my local jeweller quoted. They replaced the battery for $16 in a watch, and the watch is still not working. I was a first time customer and will be a last time customer. I would recommend they be more pleasant and welcoming to new faces in the store and keep their rates more reasonable.

I came to Marlow's after my mom gave me one of her old rings. It had seen much wear and love over…read morethe past 63 years, and I wanted to bring it new life while keeping its history. I had a project vision and Marlow's helped me bring it to life. I had the previous stone removed as it wasn't salvageable and replaced it with a Ruby Star Sapphire (mine and my mom's favorite), which they helped me by sourcing. They brought in a few choices and allowed me to pick which stone I felt best fit the project. The basket required reshaping and extra work, but they did it so that the Star Sapphire fits beautifully. I love that I can carry around a piece of my mom. The ring shines and the sapphire has three star lines with indoor lighting and one distinct bright star in the sun. I highly recommend Marlow's if you are needing someone to go above and beyond on a project! They truly excel in their craft and all staff are extremely warm and welcoming.

Careful, conscientious, watch repair with good advice. Highly recommended and very affordable…read more Would certainly use this service again.

Outstanding service. Took a watch that was a difficult repair and he got it done. Had hidden…read moredamage and difficult to find parts. Kept me updated at every step. Honest and friendly. Can't imagine taking any watch for any repair to anyone else.

Went in to get a price on a gold tennis bracelet that I had that was broken and couldn't be repair…read more My experience with Bryan was terrible. I would never recommend that place or go to that place ever again he was rude cocky not helpful all around just a jerk. . I am an African-American female, and it wasn't a good experience.

It didn't go well for me because they're busy and wouldn't be able to do my large coin collection…read moreappraisal until next month. I've been collecting most of my long life and even worked at a coin shop for a few years. I've been to this shop a couple times and I know they are coin dealers and have good knowledge because a store had coin in their name doesn't mean they have good experience with coins some are just silver and gold shops. I've made the trip up from Olympia a couple times for a quality coin unseen and got a great value. There's a lot of scammers out there and this place isn't one.

When calling to inquire about watch battery replacement I was told by a very rude woman over the…read morephone to call back on the two days those people where there. No offers to help. Just a hurried brush off.

When wanting to shop for that special item for my wife I know I will get excellent customer service…read morefrom Mazi and the associates at store #459, whether it's for a ring for an engagement promise ring Christmas birthday Fred Meyer Jewelers has covered but store # 459 and especially Mazi they'll offer the customer service that you hope to find I go out of the way personally to get the excellent customer service definitely recommend store #459 in Renton Washington ask for Mazi, when wanting a white gold or Rosegold piece of jewelry like a butterfly or a dragonfly they're not gonna show you a yellow gold accented butterfly at store #459, if I could I'd write him a 10