I needed an oil change, so I was happy to see this valvoline right across the street from my work…read more I stopped by on my lunch break around 12 and there was no wait. Zane, Patrick, and Tavion helped me and they were all super kind and explained things well. I like valvoline for oil changes cause you can stay in your car. The whole service probably took like 15 minutes. They always email coupons and sometimes for 20% which makes this affordable for an oil change. I love valvoline and this location was great!!

Great and efficient service. Within minutes of arriving the hood of my Jeep was open and the…read moremechanics started their work. They had effective communication and were honest with pricing and service..I wish I remembered the managers name she was excellent. Overall, great experience, had me out of there quickly and everything went smoothly. I will definitely be back.

Fast service and friendly staff. Only place to go in Holladay / Cottonwood Heights area.read more

Great for oil changes, winter tire inspection / change / UDOT program, and good service. I had a…read moreleak in my tire, which they didn't see at first. After explaining the program, they were able to patch the tire free of charge and very quickly! Make sure to check out their healthy car specials, as they run often. Thank you!

This place has great customer service and honest staff. I will visit them again…read more While in the waiting room for an emissions check, a lady came in for an oil change and added, "can you check my brakes? Another shop told me I'd need new front pads by the next oil change." When the tech reported back, he did two things that impressed me. First, he provided her with the most professional and informative description of her situation I've heard. As a result, she was able to make informed decisions. Second, even though she set him up for recommending a brake job (another tech said she'd need brakes; it doesn't get much easier to sell brakes than to confirm his finding), he said she didn't need new brakes this time and may not need new pads during her next visit. He went on to explain that a new pad for her card would generally be about 11mm thick and she had 5-6mm remaining, or almost half of her pad's life. He said he would check it during her next oil change but she could still get plenty of miles out of them. I hadn't been to a JL for about 15 years because of how corporate mgmt responded to an expose years ago; however, I was impressed by the professionalism and honesty of this shop and expect to return for routine maintenance items.

I've had a great experience with this Jiffy Lube. They've informed me on a lot and allowed me to…read moremake my own decisions without making me feel like I don't know anything about cars (which I don't however it's nice that they're not taking advantage of that lmao). Sweet guys!

It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

This was the most helpful shop I have ever been to! Me and a buddy are from Idaho and were on an…read moreoff road trip through Utah. About 50 miles away from salt lake we broke down and had to remove our hub in the middle of nowhere. We walked into this shop with hub in hand and were immediately taken care of, the shop was slammed but they made time to help us out and get us back on the road. As someone who works on their own vehicles and doesn't like trusting mechanics if I was local I would take any of my vehicles to this shop in a heart beat. I cannot Recommend this shop enough. They know their stuff and do quality work 11/10 would recommend!

Quick, easy, professional. I've been coming here for 5 years, and am always satisfied with their…read morecustomer service. I really appreciate that they're not pushy, but genuinely helpful.

At 8:00 on a Saturday there was one young lady working by herself trying to get all us early bird…read moredads out the door. When asked why she was alone she said the other employees were on OT and they don't want to pay for that. BS!! Hire more or schedule better. She was great btw just ridiculous she has to do that alone.

Road Trip- 4 teenage boys during a heat wave My AC dies…read morehalf way through 4th of July busy and short business week the owner responded fast, they diagnosed fast, provided customer service and set clear expectations. 5/5 I hope to never need them again but if I do take a road trip that way ever again, I know who to call

This is a great business. I had to be towed in because of a blowout so I had all four tires…read morereplaced.. They were able to do it by the next morning with the type of tire that I wanted, Michelin. Not a common tire in this valley. They were very friendly and clean and polite. I would trust them. They had cokes and water and capsule coffee in the waiting room. I left it overnight and they took care of. It. Had it all fixed by the next morning. The price did not seem exorbitant. I'm definitely going back for some other work. They had it done work for me before, I'm always afraid when I give good reviews to good businesses because I'm afraid they'll be too busy next time I come back.

Overall, I really enjoy coming to this Jiffy Lube location. It's super convenient, close to my…read morehouse, and the service is always quick and efficient. The staff is straightforward about what my car needs, which I really appreciate. Most recently, I came in for an emissions check, and they had it done in no time. The only reason I'm giving 4 instead of 5 stars is because of a small issue in the waiting room--both TVs were playing at the same time, which was pretty distracting. But once I mentioned it to an employee, they turned one off right away, so it was handled quickly and kindly. I'll definitely keep coming back for regular service!

My first clue that they were not going to work out should've been when the guy asked me to get out…read moreof my car and wait in the lobby. All I needed was an emissions. Never did he say anything about a wait. There were several guys standing around doing nothing. I waited for 20 minutes and asked them if they were repairing some car. I mean there were only two cars ahead (a car in each bay) and the guy said oh no we're gonna do this and that and then we'll get to yours. I mean I got to the point where at 30 minutes waiting in their lobby and nothing happening. It was just ridiculous. I wouldn't go to them for your emissions, plus they're overpriced.

Terrible experience. I came here hoping to knock out a quick oil change before getting a car wash…read more After the techs spent about 10 minutes trying to upsell me on items from the "inspection" that I didn't request, they informed me that they had already drained my oil but couldn't replace the filter because the skid plate bolts were stripped and they couldn't get it off. This was right after I heard their torque wrench audibly destroy the bolts. They admitted that they had indeed stripped out the bolts trying to remove them. To make it worse they told me that while they wouldn't charge for the oil filter they would still charge me for the oil. I explained that it makes no sense to pay for the oil if I have to go right back somewhere else and have it drained again in order to replace the filter. After arguing they went back down and worked on the bolts and were able to finally get them off and replace the filter. But now the bolts were stripped and they couldn't put the skid plate back on safely! They claim to have called around looking for new bolts but couldn't find any. They did their best to re-attach the skid plate with just a few partially stripped bolts. So now I have to go have the skid plate removed again and reattached with new bolts. And they charged me full price for everything even though they stripped my bolts. What should have been an easy oil change has note resulted in a big headache for me. Avoid this place!

They are awesome here. Drive thru service lets me stay in my car and chill while they get things…read moredone super fast. They're also super cool and not just trying to upsell me, which I very much notice & appreciate. This is the only place I go for oil changes on all 3 cars now.