I went in to get my skid plate taken off and it took more time than it should've cause they were in…read morethere talking and laughing while I had to wait. Then when I got asked what I need then walked away to someone else like I wasn't going to be the one getting helped. When they went to take my skid plate off it took waaaaay too long and it seemed like they didn't know what they were doing. Told me I should take the skid plate home when I been said I didn't want it I wanted it thrown in the trash. The place is waaaaay more crowded than when it was MooLube, I'd rather go to the MooLube than there. Y'all definitely should consider bringing them back with the same crew they actually cared for the customers. I'd come back if it was them but I will not be going back.

brad & Isaiah were a very kind & quick duo who made a fair deal foron the maintenance…read more even got me in early (3:45) & was finished only 12 minutes after 4 with maintenance & payment!

The fine folks at Beany's scheduled me in quickly and sent me a reminder text the day before. They…read morecalled with an estimate within about 4 hours of my dropping off at noon (& apologized for it taking awhile, lol!) and had my car ready before close that day! They tracked down and repaired an exhust leak coming into my car that eluded another shop, as well as an oil change, replacing several lights & a headlight and spotting several issues that need attention in the future. Their prices were reasonable and even a little less than estimated!

Awesome service and fair pricing, the owner and crew are efficient and friendly. Tell all your…read morefriends and family!!!!

Very Efficient, professional,and hospitable. Special shoutout to Ty in the tow truck for helping me…read moreget my belongings out and making a bad day not so bad.

Great customer services excellent and friendly. Had our brakes replaced and transmission fluid…read morereplaced. The pricing was fair. They did a great job and were thrifty.

Amazing service, great prices, amazing customer service, and the cleanest shop I've ever seen! The…read morestaff won't try to upsell anything and this is the first garage that isn't pushy!

Took my Transit Connect in and had a really good experience. I drive a transport van, so I…read moreappreciated they could check and flush the differential, which isn't something everywhere talks about. The tech actually showed me the drain plug and the old fluid, it looked pretty nasty, so it felt good knowing it needed done and wasn't just being "sold" something. They put in a new air filter, checked my coolant quality, and I appreciated they were honest that the coolant was still good instead of pushing an unnecessary service. Everyone was friendly, explained things in a way that made sense, and I left feeling taken care of, not pressured for money. The oil change portion was on point- I barely got checked in and they were finished. Got new wiper blades installed for the same price as at the store while they completed my service.

Amazing , fair and Honest Family owned Auto Repair company in town…read more As a client of over 30+ years, I highly recommend the services of Howiler-Stroud Automotive. They provide honest, fair and reliable service and stand behind their work and warranties. Time is taken to identify and understand all issues in order to find a solution. They are a neighborhood service who work as a team to serve from start to finish. Thank you Michelle and the Howiler-Stroud Automotive team!

They were fair, honest and fast, once our vehicle was at the shop. They were so busy we had to wait…read morealmost a week to get our vehicle towed there, but then they had it diagnosed, fixed, and ready to go in a couple hours. (Clutch cylinder) They even called to make sure everything was good, that's great customer service. I would highly recommend.

Reviews are very positive. But my only experience is not. Made an appointment for 2:30. I was told…read moreit would be about an hour and a half for an oil change and tire rotation. Arguably a significant time for those jobs. But ok. Leave and come back at 4:00 and my car hasnt even moved. Ok, why take appointment if it has no value. Is my first question. Then when you drop the car off. Why not tell the customer that they are running way behind. It would of saved me bothering neighbors for rides I didnt need I wont be back

EDIT: Oxford reached out to me, and I appreciate their efforts to make things right. There was a…read morenumber of things this location did wrong, mainly boiling down to moving too quickly and skipping/missing important steps in the customer service process, but they did work with me on resolving these. They did replace the spark plugs on my car, as they'd replaced them previously and they were under warranty. I did choose to do the ignition coils myself, as I was able to purchase the same OEM parts significantly cheaper (25%) and do the job myself in ten minutes. ORIGINAL: Price gouging and predatory behavior. I've come to Oxford's multiple times before for scheduled maintenance with no issues, but I brought my car (~10yr old Honda, nothing fancy) over after hours urgently, because of an engine misfire and a 'SERVICE IMMEDIATELY' notification. When they opened and checked it in, they sent me an approval form for a $200 diagnostic charge, higher than I've ever had anywhere else, and not waived if you get the repair with them. I called for some clarification, and then a few minutes later found that they had started the diagnostic without getting my approval - apparently Kevin W took my asking a question as implicit approval. Annoying, but I was hoping to go ahead anyway so I let it go. A few hours later, I get another call from Kevin with the results of the diagnostic. I hadn't received an inspection report with details like I usually would have, and he said I needed new spark plugs and ignition coils, quoting me at around $1,100 for this. I can't give the exact value, because I was never sent the estimate, even after I specifically asked for it. I only received the inspection report at that time, but with no estimate or approval request. This is an absolutely absurd cost. I'm by no means a car guy, but this is something I can order all the parts for less than $130, and will only take an hour or so of my time. I have absolutely no idea what the hell they're doing that would make this cost more than $300-$500, at absolute most. Now, if they over-quoted me because they're busy and don't want the work - then just tell me that I'm either going to wait a few days or that I need to take it elsewhere. What this looks like to me is that they tried to take advantage and overcharge someone in a bind, thinking that I'd pay whatever they ask so my car was drivable again. I feel like the lack of a written estimate to look over before sports this. If so, this is predatory behavior from a repair shop, and I wouldn't recommend them to anyone.

They don't communicate about costs until the work is already done and it's time to pay and you're…read morestuck. When I dropped off my keys the night before my car's appointment I signed that I wanted to my contacted if repairs were over $200 and was not contacted when my bill turned out to be $1,357. They took advantage of me. Why even have the "call me with an estimate" option if they aren't going to do that? They kept my car all day. I even called mid-day and talked to someone on the phone and he never told me the cost of anything, never warned me about cost or talked numbers. He never offered advice about the services I'd requested, like what maintenance was typically done at this mileage. I learned to always request an estimate, to not be naive and trusting. I used to take my car here regularly but now I can't trust them.

I'll try to keep my review brief. Back in June, my Hyundai Sonata was targeted and broken into for…read morean attempted theft. They broke the glass and while they didn't steal the car, they completely messed up my steering panel. I tried calling a couple places that could fix this, C.A.R.S. told me they could, so I had my tow truck drop it off there. It took about a month to get my car back (that wasn't entirely their fault, my understanding is there was a cyber hack that delayed things. Still, it would have been nice for them to let me know that update versus me calling them asking what was going on). Not long after, my car was having trouble turning on. Tried jumper cables, that didn't work. So again, I had my car towed back to C.A.R.S. for further inspection. They replaced the starter. A month later, again, I was having troubles turning my car on and took it back for a third time to C.A.R.S. They told me basically nothing was wrong, my vehicle is in "theft mode" and if I just play around with the key fob, it should work. I found that odd because I never do anything different when I get in my car and turn it on, but ok. From there, sometimes it would turn on, sometimes it would not. I would have to basically hope and pray the "key fob" trick would work. After some more time, that no longer would work and I had to use jumper cables to get my car to turn on. I no longer could trust C.A.R.S. to fix this issue, as I kept racking up charges and my car was never reliable. So I took it to Luke's Auto instead. There, they found my module was completely disconnected. Since I had to jump my car so often, I now needed a new battery. I'm not a car guy, so getting into the specifics on the repairs is above my pay grade. But here's what I can confidently share: Driving (if I could drive at all) my car ever since I took it to C.A.R.S. made my life hell. Between my initial insurance claim and future visits, I spent thousands of dollars to not have a reliable vehicle. Ever since I took it to Luke's, it has been a pain-free experience and my vehicle has been perfectly normal. Had I simply taken my car there back in June, I would have saved so much money and had so much less stress. Not to mention, they came across significantly more communicative and customer-friendly, from their waiting room all the way to their follow-ups.

Very friendly and efficient! Good pricing! I would recommend for any vehicle repairs.read more

Watch out! On 5/6/26, I went to this mechanic shop, because my Kia Forte 2017 Odom: 1366000, was…read moresluggish, couldn't accelerate and misfired. Which was common for the make/model/year. I took it there, with a FULL TRUST with honest local mechanic shop. Oh mannnnn, I was 100% WRONG!!!!! The females receptionists were nice, but the mechanic himself, either he's a quack, didn't know what he's doing or straight up liar. He said I need to replace my engine and quoted me $6k, and charged me $125 for a BOGUS! diagnostics. I was extremely stressed out by what's said, checked out online further, found out it could be the Head Valve Gasket, Spark Plugs and Ignition Coils issue. I find a person to replaced the gasket and the spark plugs. I studied further and decided to replace the Ignition Coils MYSELF! That's right! Less than $400, later, my car runs top of the line. Check engine light was off, and no more issue. My suggestion, either check yourself online, don't trust the mechanic shops. Also I wasted $125 for a FALSE DIAGNOSTIC. This is not a slander or defamation, because it's true. My friend who's a highly decorated vet was also there, accompanied me as the witness.