Another GREAT service experience at Valvoline and the team! Charles, Grant and the team took good care of me, and they had the fluids in stock and ready for the services I needed (transmission and rear diff). I have yet to get a raw deal or an unnecessary upsell from this team. They were busy this morning, so I had to wait about 15 minutes to get into a bay. But, it was well worth the wait. I REALLY appreciate how they bend over backward to try and get what you need done quickly and efficiently. This Valvoline gets a MUST TRY for your quick car service needs. They are definitely worth rolling up and seeing what they can do for you. read more

Definitely got oil done in less than 15. I also got my air filter changed and tires rotated. They put air in my tires, put new caps on the air entrance points on the tire, and were very knowledgeable on all the questions I had. The whole experience probably took about 30 minutes. I was most impressed on how they communicated as a team- I would have thought they were a pit crew! There was a continuous flow of cars through the business, so this is no small feat. This was my first time here but how they worked will keep me coming back. It's not cheap, but it's worth it! read more

When you consider the many reasons that someone selects a service center (location, promotions, service time, etc.), it's clear that cost, customer service and quality of work will always leave the way. This is exactly why I bring my business here. I've been coming here for years and have NEVER been disappointed. Not once. It's the reason I drive past the closer service centers, every time. Let's start with prep time. If you get there and there are other vehicles ahead of you, the technicians come out, greet you, give you an estimated wait time and then conduct preliminary service work to speed up your final service time. Once you're up, the technicians are very helpful and guide you in with a greater-than-average attitude. Once you're in, you get incredible service. A warm greeting, a review of what all you need and fun conversation. I've been serviced by "Danny" who has alwasy done a fantastic job. When they tell you about additional items needing serviced or replaced, they don't make you feel pressured to any beyond what you requested. Still, they make sure you know all that's going on with your car, even if it's something that couldn't be done at their shop anyway. Service time? Fast. Within 15 minutes, as promised. If you're using Groupon, or some other coupon or promotion, they walk you through how it will be applied, in addition to a step-by-step of what they're doing and how it reflects on the invoice. They are so thorough that you'd think it was the chain-of-custody process during bloodwork at your local healthcare center. Today, I had "Andrew", who was all of these things and it was clear that he loves his job. Too often, I see young technicians that are eager to get you in and out, with little attention to customer "service". This kid has got it down to a science and I foresee a great future for him as a business owner someday, just as with Danny. I love coming here and will continue to visit and recommend this location to others. Sometimes, it's worth that extra mile, to get service from those who GO that extra mile... read more

I sat in line for over an hour to then be told they don't have what they need to change my oil. you would think, 2 lines of cars they would come out and check to verify they can help you before letting you sit in line and waste your time. read more

Great guys working hard. I'd give 5 stars but the upselling of filters, tire rotations, and oil/fuel cleansing products made me uncomfortable. read more

I stopped here because I needed my power steering checked and decided to get an oil change while I was here. I HIGHLY recommend this location. The guys are SUPER friendly, professional, funny and have great manners. I enjoyed listening to them banter with each other and they took care of me in no time at all. I give these guys 10+stars!!! read more

amazing service! got us in very quickly and was very friendly. they told us what they were doing and how everything was looking. highly recommend. read more

Every time we've brought the SUV here, it's been excellent service. Today is no exception! Simon was fantastic! Fabulous customer service. Pleasant attitude. Was great telling us what was needed, if anything had depleted, etc. Was sure to go over what was done, line-itemed the final total. Since we're in there system, it took about 2 minutes max to get started - efficient! If it's a super busy day, or killer hot, there's a small air-conditioned waiting room. My Scion is now past it's two-year warranty at the dealership, so I need to price it out and compare it to here! read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Pickerington, Ohio

This will be my new location! Charles and crew were very efficient and great to work with thank you guys and gals!!

Nasty little woman running the shop. Does not cooperate with customers and does not provide pleasant experience. Skip this location and head to Canal Winchester. I certainly won't be back. read more

I'd give this place 0 stars if I could. Terrible customer service as in nonexistent. Waited for 30 mins in one bay just for them to start transferring over cars in front of me from another bay. Why have 2 bays to change oil if you're not going to make proper use of you're Space. Also a very rude employee but I did not catch his name. You will not catch me at this terribly run business again and you should save yourself some time and hard earned money as well read more

The mask wearing left much to be desired. Only one person was wearing their mask correctly. Others had their masks hanging below their noses. One was wearing it down to the chin. Not compliant at all. Needs to be corrected in this serious Covid 19 time. Hope Valvoline does something. Pickerington, OH Refugee Rd. read more

Fast and friendly service! You don't even have to get out of the drivers seat! Be sure to get on their coupon email list for additional savings. They also honor competitor coupons. Without a coupon, their prices are comparable to other full service oil change stations. Be sure to show your Speedway Speedy Rewards card for extra points! read more

Valvoline Instant Oil Change - Oil Change Stations Near Me - Pickerington, Ohio

This was the second time I have been to this location. Each time has been fine. Ben is a great employee who makes sure you leave fully satisfied - with your car that is. I will say that they are a bit pricey - $50-60 for an oil change is steep, but you pay for the quickness of the service and BOOM you have an oil change in ten minutes. I hate waiting at a dealership who delay you by bringing in various parts of your car that you do not need to replace. *cough Dennis KIA cough* I have learned to change my own oil, but if I am feeling lazy this is where I go. If you want a new experience in changing your oil and a quick one at that - go to a Valvoline Instant Oil Change shop. 4/5 stars read more

I'm sure the quality of my oil change is fine however this group showed no urgency to complete my service or Maintain a first come first serve focus. I sat outside of this shop longer then what I should have and am embarrassed to say how long it actually took.... and I waited. Day is shot..... if there is a line I recommend trying some of the other shops in the area. I was told this was due to training new employees and was offered no discount for the inconvenience. read more

Fast and reliable. They have a counter that counts your service time and cameras so you can see the mechanic working on your vehicle.

Speedy service and friendly people ... Nicole , is Very knowledgeable and straight to the point. She's awesome read more

I got past about 4 oil change places bc the service here is always great. Even when there is a line, they are all working and in great spirits. That's something that I appreciate. When your spending money you don't want to spend, you want to at least have decent service while you are doing it. I get that here and will continue to come back. read more

Great customer service! First time coming here, I usually go to Walmart. I will definitely be returning to your establishment for sure. Brandon and Andrew were super friendly! read more

I'm new to the area and needed an oil change. I had a great experience here. Very friendly staff. The service was very quick and efficient! I will be returning to get my car serviced. read more

If there were an option for no stars I would've picked that rather than just 1. I went here for an oil change and made it maybe 10 miles down the road before I had to pull off on the side of the road because they did not attach my scrape guard on my car properly and it was falling off bouncing off the road and hitting my car. When I called to make a complaint I had to call 4 times before getting an answer and was hung up on once. The "mechanic" whom supposedly worked on my car, said his name was James, argued with me telling me my car was in this condition when I brought it in and parts were missing when I left. After him and I going at it for a few moments over him blatantly lying to cover for himself rather than admitting fault I finally was able to speak with a manager. At this point I explained my situation and she (Nicole)was actually very nice and understanding and advised me I would be refunded my money and should expect a check in 7 days via snail mail. If you have any common sense I would not advise EVER going here to have any work done on your vehicle read more