I bought tires for my van on Jan 15th 2026. I also bought a front end alignment for $130. The right…read morefront tire was leaking. We were not driving the van as we were having huge snowstorms and the van was covered with 10" of snow. My husband and I are retired and did not have to go anywhere in the van. We also have 3 other vehicles that have 4 wheel drive. I finally took the van back on Feb 4th, and found it had a faulty valve stem which Boyd fixed. At that time they told me I needed the right lower ball joint replaced for $822. They did not mention that when I bought the tires. I went to buy the ball joint and was told that Boyd could not have done a front end alignment with a bad ball joint. I asked Boyd about it and they said that was correct, but acted like I ruined it after I got the alignment. That's when I went to check the mileage on the van. We usually put about 2500-3000 miles per year on our van. The speedometer said that we had put almost 600 miles on the van in less than 3 weeks while we had not been driving the van. They had listed the mileage as more than 500 miles less than we had started with. They said that was a typo, but was it? If they take 500 miles off of every customer's mileage, then if you have a problem with your tires, they will say that you have put 500 miles more on the tires than you actually did. They agreed to refund my money for the front end alignment, but it has been over 2 months and every time I call them it's the same story. The check will be coming from the main office. It should have been here in a week. It's been 8 weeks and no check. Make sure you che k your mileage before you buy tires and do not ask them for a front end alignment.

Easy Scheduling on-line and Excellent overall service! Very knowledgeable Manager and Techs! They…read moreupdate the things to be aware of for in the future! MY SHOP -- GIVE THEM A TRY!!

I'm always for supporting the independent mom and pop businesses, and this Tuffy is owned and…read moreoperated by a Pickerington family for 30 years, so I know I'm getting good service and quality car care. Wes runs the front desk, the guy knows his business and cars. I will say, until you get to know him, he's very matter of fact and to the point, but best of all he doesn't try to upsell you and gives you your options or just sends you on your way if you need to contemplate next steps. I'm happy to support local and know that my money is better circulated here.

This is the most honest auto repair shop I've dealt with in my over 60 years of driving (I'm nearly…read more82 years old). Following a recommendation from my son-in-law after we moved back to Ohio, I started going there and will not consider going anywhere else. Several years ago I had a major problem, took the car in, and they gave me a quote that it would cost around $550. When I picked the car up the next day, the charge was only around $350 - total. When I asked why the difference between the quote and the final charge, they said that they got the replacement part cheaper than expected. Keep in mind that I authorized a charge of $550, they could have charged me the full amount, but they only charged the real cost of the part plus labor. Totally honest folks!

This place is great for more than just tires. It is a full service mechanic shop where they care…read moreabout the clients not just the cars! They are honest mechanics that take of their customers!! I won't be going anywhere else for my mechanical needs. 5 star all the way!

Todd Smith and team were very courteous and helpful, we will definitely be back whenever the need…read morearises.

After placing my original review and contacting Firestone directly regarding the issue the Store…read moreManager reached out. He was very respectful and took my complaint seriously. He asked that I give him an opportunity to look into the situation further and he then he contacted me back. The employee offered an in person APOLOGY for what had transpired that night. Although his body language implied one thing his words said another. I explained this to the manager and how this could be viewed by others as not an honest apology. I told him that I was willing to accept the apology. The manager also offered a discount on the work that was performed. I still have yet to return as there were still many excuses offered for the behavior that as a manager should not have been offered nor overlooked. Management should have shouldered some of the responsibility themselves.

I dropped off my truck on Sunday afternoon around 1:00pm. the Staffing was so low that they…read morecouldn't fix a tire in 7 hours. When I called Monday morning the service writer promised the truck by 10am. didn't happen. I was late getting to my appointment because of it.

Just had an AWESOME experience with the Midas Pickerington team. Dropped my van off assuming I…read moreneeded new brakes. Steve and his team checked it out, and Steve called and told me that everything looked GREAT. No need to spend my hard earned money on brakes that still have well more than half their life left. REFRESHING to get that kind of honesty and transparency! THANK YOU Steve and the Midas team. Dropping off my CRV next! You have earned my business by not trying to sell me any unnecessary repairs! I plan on posting more when the team actually works on my cars, but for now, they get a A+ for honesty and integrity. Shop was clean and organized, and the lobby was immaculate. This shop gets a STRONGLY RECOMMENDED! I am counting on that kind of integrity for all my business with this Midas. Keep it up fellas! THANK YOU again!

We picked up our car from this Midas location yesterday evening after they completed the almost…read more$4,000.00 worth of work they told us the car needed. A little over an hour after we had the car, it started beeping and a new warning light came on. My husband called Midas first thing this morning. He was told that the car just needed to reset itself and there was nothing they could really do. He was also told that the current warning code was already there and showed up on the diagnostic test they completed. This not only is a lie, it contradicts what they said about the car needing to reset itself. If this were true, why wasn't it included in the work they said needed to be done? At this very moment, my husband is stuck on the side of the road waiting on AAA because the car stopped on him. We took it to Midas because it was running hot. It never stopped on us. This happened only after they worked on it. Having car trouble is already a major headache. Now we have to figure out our transportation options and what to do next when a mechanic takes advantage of you. Learn from our mistake. Do not bring your car here!

Tried to scam me. Follow along:…read more I took my truck in to get a price to have a valve stem replaced. He said he couldn't give me a price until after he looked at the tire to make sure there wasn't a leak from a puncture. Truck goes up on the rack and the tire comes off. Comes back and said it will be $80 to replace the valve stem. I said I think that's a little high I'll go somewhere else. Comes back 5 minutes later and says his employee already started replacing The valve stem so there would be no charge. Oops on his part. Woke up this morning and my tire was flat. Took it to a different shop who found a puncture and leak. Mr Tire never checked for a leak. Just wanted to charge me $80 for the valve stem. Beware of Mr tire.

Staff is friendly and helpful. Even though they were busy they assisted me in a quick repair. Thank…read moreyou!

The fine folks at Beany's scheduled me in quickly and sent me a reminder text the day before. They…read morecalled with an estimate within about 4 hours of my dropping off at noon (& apologized for it taking awhile, lol!) and had my car ready before close that day! They tracked down and repaired an exhust leak coming into my car that eluded another shop, as well as an oil change, replacing several lights & a headlight and spotting several issues that need attention in the future. Their prices were reasonable and even a little less than estimated!

Awesome service and fair pricing, the owner and crew are efficient and friendly. Tell all your…read morefriends and family!!!!

I paid $96 for this oil change after $30 discount... but the last time visiting NTB for an oil…read morechange was may of last year. I paid $60 and I didn't have a discount code because I spoke to management before going in.

Bought 4 new tires at this store just months ago. Today pulled out of my driveway and within 50…read moreyards noticed I had a flat. A friend stopped by and pumped air into it, and I drove it directly to the NTB store for repair. I don't have road hazard on my tires, but less than 8000 miles on them. They said my sidewall was shot and I had to buy another tire. When I told them it was either manufacturer defect or installed wrong, they ignored me. I didn't have a choice, having things I had to get done. I literally had to buy another tire, to replace the one THEY sold me and installed that didn't last 8000 miles. I wouldn't go back to them for anything.

Manager was very polite. I got my brakes done here and it was WAY overdue to be done. He was so…read morepolite in explaining and showing me that I also needed new rotors (paper thin with rusty holes!). He got ol faithful up for me in record time and for a fair price. I will be back again!

From the owner: Ohio Autocare Reynoldsburg has been in business for over 30 years and provides a wide range of…read morecommercial and family fleet vehicle maintenance, repair and installation of brakes, tires, exhaust and catalytic converters, steering & suspension, air conditioning, tune ups and more to customers in Reynoldsburg and nearby east Columbus area.

Service was quick and they gave all the pics to show the issues and serviced. All work was done in…read morea timely manner as per estimate and the cost was less than quoted. Well done!

I've been coming here for service, on and off, for years. They've never failed to provide…read moreexcellence in performance in both auto repair and customer service. Just recently, I had to bring one of my vehicles in and they not only gave a realistic assessment of the situation, but they provided a list of options, not trying to just make a buck off of my ignorance as I've seen other companies do. They even worked with me on the solution (obviously, my issues differ from the next man, so there is no need to detail the experience). Just a week or so later, I had to take my other vehicle in and they met my expectations in terms of consistency. They always deliver in a timely manner and I never have to look or ask for any one technician or manager. Thankfully, they demand the best from all of their staff and we've been the better for it.