You don't have to pay $140 for an oil change. I called ahead of time The woman on the phone told me that it would be $40. I show up They charged me $140 bitch I can change my oil on my own With some advice from Autozone Don't go here It's a rip off I can change my filter as well easy as pie read more

Pulled up a worker come over to your car handle you bottle of water and assure you they'll be with you shortly. It took no time for them to pop my hood of my car change the oil fill all of the fluids and also cleaned the windshield. I always blow when leaving to show they have amazing service read more

This review isn't about the workers or the job they do it's about the company. I truly don't understand why they refuse to pay these guys more to give them an incentive to STAY and keep coming to work. Every single time I come here it's a different crew and ONLY 2 workers busting their a ss. It makes no sense! You have 3 bays and 2 workers this is how mistakes happen stressed over worked forget to check a seal or any tiny detail can easily be forgotten about dealing with ppl lives and cars nothing is a cheap fix anymore. read more

I stopped by here this Friday evening around 6pm to take advantage of no lines. It was an hour before closing time but it already looked like they were closing up shop. I'd frequented this location before because my regular mechanic is so busy you have to make appointments in advance. As it so happened, we had difficulty reading the mileage because of an unexpected illumination problem in that section of the dash. Knowing it was important to get the correct mileage (for warranty purposes) I continued trying to get the correct information, but before I could one of the two techs, the one with attitude, began demanding my credit card. Surprised at how quickly they were done I asked if they,'d done everything, including checking the water. He said they had, but I know for certain they couldn't have possibly done all that was indicated on the receipt. Before driving off I was able to ascertain the correct mileage, so I invited the one who three times demanded payment to look for himself, and correct the misinformation printed on the receipt. He claimed he couldn't see it, told me it didn't matter and that I should write it myself on the receipt. I asked him to make the correction and verify it with his signature. He reluctantly wrote the correct mileage but didn't sign it. So now I'm thinking of bringing my car to my regular mechanic to make sure everything was correctly done. And after reading some of these other reviews, I'M done. I may have to schedule an appointment. But at least I won't get treated like s-------. read more

Just left getting a regular oil change. Jasmine was very rude. Her body language changed greatly when I explained to her that I absolutely don't have extra funds to get anything except a regular oil change. She said "Welllll I was just letting you know". When I left, Marcus was the only one who thanked me for coming by. This is my last visit here & I've been coming here since 2009. She even gave me the side eye as I was driving out. I ended up thanking them & wished them all a great day. She rolled her eyes of course. I worked in retail 15 yrs and never was this ok for me to do to any customer. Hopefully my car doesn't have any problems after this girl touched it with an attitude. read more

Appreciate the service I get from the Take 5 Oil Change crews at the Covington and Chalmette facilities.

I had my oil changed here in June and my master cylinder became contaminated with oil. I've reached out to customer service multiple times and received no response. My brake system is contaminated and I'm looking at a $1500 repair. Stay away from Take 5. My mechanic was shocked at the ineptitude that could cause this. I've only ever had my oil changed at Take 5 and will never return. Hoping this review helps others stay away from this irresponsible, inexperienced, and unresponsive business. read more

Screw this place. I drive a 3.7L V6 Mustang. It cost me $128.00 to get an oil change here after being told the total was $120.00. Also I had just gotten my car washed and there were oily fingerprints all over my hood because they didn't use gloves. I tried to do it myself the following time but the plug was stripped and the filter was on way too tight and couldn't get it off. Overpriced as hell and expect to be waiting for a while, it's not 5 minutes. read more

The absolute worse service! I noticed my car was leaking oil, so I brought it back and they said they fixed it. It was still leaking after second attempt to fix it. I have left multiple messages for the Manage, District Manger and even the Regional Manger for three weeks now and no one will return my call. The worse customer service ever!!! read more

Take 5 Oil Change - Oil Change Stations Near Me - Chalmette, Louisiana

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I came to get my oil changed and the staff was very kind and professional. Everyone was so nice and welcoming, from the manager to the staff. I left with a smile on my face and my car was driving even better then before. read more

Once again they have failed. Because of the type of car I have a plastic bottom protective piece has to be removed from the undercarriage to get a oil change...some months ago while getting my oil change they did not secure it properly, thank goodness I was only blocks away when I heard it dragging on the road and was able to turn back and have the correct it. This time I wasn't so lucky, it happened again but i was all the way out in Mississippi.... I'm an older person and can't get under a car anymore. I had to pay 130 for a tow and another 25 for new clips to be put on because the mechanic in Mississippi said that they ones weren't put back on by the oil change guys and they fell off. Thank you 5 minute oil. I will be contacting your corporate offices today also and your staff should stop horsing around and start concentrating on their jobs. It's a hang out at the chalmette branch. #neveragain5minuteoil read more

Take 5 Oil Change - Oil Change Stations Near Me - Chalmette, Louisiana

I been here 4 times. They always have strip the plugs on the truck and they take forever. This is the worse 5 min oil change location I ever been to. The manger wasn't even onsite when I asked to speak with him. This place needs better management. The people working here are polite but not trained like other locations. read more

I go here all the time for my car service fast service they get what you need they let you know when your due to change filters etc they are very professional great customer service read more

On January 12, 2023, I went in for an oil change, I've been using this same facility for years. The next morning, as I was backing out, I noticed a little oil in the driveway. This location is around the corner from my home so I went back but they weren't open yet 8:15am. I brought my kids to school and on the way my car started smoking. I made it to the school and parked the car. Opened the hood and found oil everywhere all over the engine. They didn't put the cap back on the engine. I called the facility, spoke with the manager. He told me he would review the cameras to see if it was their fault. I waited 2 hours for a call back and nothing. I started calling back they wouldn't answer the phone. I had to send my son around there to give the manager his phone to speak with him. He informed me that they watched the cameras and it showed them replacing the cap. He also said they would send someone out to inspect the vehicle to file a claim. All I wanted was for them to come and replace the oil that was lost so I could make it home. From that day to this one, January 16th, I haven't heard a word from them. I would still be stranded on the side of the road waiting for them. Needless to say they have lost a loyal customer. read more

This place is great for oil changes on the go! The guys are friendly, give you a cold drink while you are waiting, fill up your fuilds and tires, and get you out of there pretty fast. I won't go anywhere else. A nice touch is the Saints themed transformer costume resting in the rafters! Also, they send coupons in the mail, and sometimes the coupons are pretty huge. I've saved at least $50 in the last year. read more

Getting my car's oil changed, is a lot like going to the dentist; I don't go as often as I should. I got a polite but necessary lecture on how long it had been since I change my last oil change, and then they took care of everything that I needed done. I was in and out in less than 20 minutes. Great service. I will definitely come again, -- hopefully much sooner than last time read more

Outstanding service!!! Ricky and Rusty helped me get the best deals. The other staff as well had great energy. Only spot in chalmette I'll get my service done. read more

Lied to me, convincing me I needed the premium oil for my car. Took it to the dealer next time and they said NOPE! Paid 2x as much here at Take 5. Avoid if you don't like being lied to and overcharged. read more

sat here twice, first time i waited an hour because line wasn't moving came back two days later way earlier and sat for another two hours while they worked on one car at a time with a line to the street because they are so slow. read more

5 minute oil change incident. I've been to this Chalmette location numerous times and I have absolutely loved their service until today. In route to this location from New Orleans East, 10 minutes away, my regular oil change run turned for the worst. My car began smoking on Paris rd. As soon as I began to turn into the parking lot, my steering wheel locked and My car shut off completely. I put my car in park and it rolled back. So I immediately stepped on breaks and put the emergency brake on. Thereafter, I notified my daddy and he gave me contact information for roadside assistance through our automotive insurance company. As I was on the phone with Megan from Liberty Mutual Insurance, an employee from 5 Minute Oil Change came to my window. After greeting the employee, I informed him that I was stuck, my car cut off when I pulled in, and that I'm on the phone with the towing company. The employee replied, "Yea, tell them to hurry up cause you're blocking our customers from getting in". I politely nodded my head yes and began sobbing. Megan agreed that the employee was rude and offered me many words of encouragement. The employee's description: approximately 6ft., overweight, reddish blonde beard, bald head, Caucasian. Approximately, 15 minutes later, a different employee approached my window and ask me if I was ok. I told him that I was ok and how my car stopped as I attempt to get an oil change from them. The employee's description: approximately 6ft., overweight, dark brownish back hair, African American. Shortly after, another employee walked over, as well as, the disgruntled employee that I spoke with earlier. The concerned employee offer to help and asked me to pop my car hood. After discussing solutions with his coworkers and me unable to crank my car they decided to push me to another location. The disgruntled employee approached my window and again proceeded to inform me that I'm blocking other customers from entering, I replied, "I can't move my car it won't start." The disgruntled employee stated, "Let me tell you what you're going to do" in a hostile voice. Then he proceeded to give me instructions to place my car I neutral so they can assist me. The 3 men pushed my car out of the 5 minute oil change lot and into another lot across from them. I was very grateful and thanked them all for assisting me. Nonetheless, I was disheartened by the disgruntled employee. I am a customer just as anyone else. Unfortunately, I won't be supporting this location again, and I might not support the company as well due to this incident. I'm very disappointed. read more

Nice to stay in your car drive up for Quick Oil Change, very clean place, attendant's very friendly, courteous offer you something drink, also make sure that you put the correct oil in your vehicle, also check tire pressure & cap off any fluids that's needed in your vehicle also the cost isn't to bad either !!!!! read more

Great place to get in and out and treated like their favorite customer. For the longest i always did my own oil change, but i have a bad knee and i can no longer do it myself. I started going to Speedy near my company but the last time i used them they left a funnel under my hood that messed up my belts that blew off on the hwy. Anyway i would always pass 5 min oil change and didn't put much thought into it. I got a new Van and needed an oil change but i also didn't have time to wait around. On my way home i decided to try them out, i pulled up and was greeted right away. After getting my info i pulled into the bay they they started like a racing car pit crew. They were checking everything, topping off all fluids, checking tire pressure, washing my windshield, and a quick oil change. The guys were super nice and i was out fast, probably the fastest and easiest oil change ever. read more

This was a weird experience. First off I had a coupon for 24.99 oil change. The guy told me that the coupon is no longer available and he couldn't accept it even tho it expires 9/30/18. I feel as if I was up-charged. The service was fast and decent. Just the coupon thing strange. read more

You stay in your car the entire time, which I love. I don't know much about getting my oil changed, but the staff was nice and explained the different options. They were knowledgeable, and I didn't feel like they were trying to sell me unwanted products, which was also great. They put air in my tires and gave me a coupon for next time! Definitely will go there again! read more

If I could rate this place a zero I would. This location is like none I have been to before, the customer service was horrible and the assistant manager Mike made the experience no better. He was the person to help me and he seemed rude and racist, no business etiquette! They obviously didn't want to be at work today or didn't want to get my business!!! read more

These guys are fast! I didn't have to get out of my car, was given a free drink, and was signed up for their free loyalty program so now i'll be getting discounts for future services. Every question i had about my car was answered, and when the technician didn't have an answer he went and got someone who did! read more

I have been a customer with 5 min oil change for over 21 years, all three of my vehicles are serviced by 5 min oil change. I would like to take the opportunity to explain to you why I am NO LONGER a customer. On Tuesday night at around 5:30 pm 2 of the 3 bays were taken, I was flagged to pull behind the 2nd bay. There I sat waiting for at least 10 min. Another vehicle pulled in after I was waiting for 10 minutes. an employee walked past me, conversed with the driver of that vehicle for a short time and then flagged them around me into bay 3, still while I waited outside . A couple of minutes passed and the vehicle in front of me exited and I was flagged into bay 2. When I got into bay 2 I popped my hood as instructed. I then realized that the vehicle in bay 3 was having their oil changed and I was left setting there for probably 5 min with no interaction by any employee. After realizing that none of your employees were interested in my business, I rolled down my window asked one of the employees that was working on the car in bay 3 to close my hood. He walked over put his hand on my hood and said its closed. I then asked for him to make sure I did not roll over anyone as I leaved. he motioned for me to pull forward and I left. In the bays there was at least 4 employees and no one cared that I was leaving before service. I should not be surprised, as I have noticed a drastic decrease in customer service at this location. read more

I went to 5 minute oil change on 09/15/12, the guy was under my car and his girlfriend pulled up and called him to her car, needless to say I HAD to wait a very long time while he had a social visit, another guy asked me if I wanted something to drink while I was waiting, when the guy finally got finished with his social visit he came back to finish the oil change and FORGOT to check my fluids but it is noted on my bill that my fluids were checked and filled, I don't think he changed my oil filter either because he had to stop what he was doing when his girlfriend came there, needless to say I wont go back there! The servce is HORRIBLE and the work is SHOTTY!!! read more

had oil change done on 9/12/12. on 9/23/12 started truck up and there was a KNOCK in the moter (rockers) turned out the truck was low on oil. called up 5 min and they sent someone out to correct the problem. he added oil and said to watch what it does if it does it again dont hesate to call he would come bac. great service. read more