I've been going here for years and have always appreciated the respect, kindness and information…read more Unfortunately it takes one rude salesman to ruin the experience, and today was that day. I hope there's better training for customer service in the near future.

I have been coming here for a few years now. I have always been treated respectfully and fairly!…read moreOver the last few months, I have seen the same gentlemen, Javon, at my visits. He has been professional and polite each time. He even remembered me! It's refreshing to see the same face when I get my car serviced.

Had to try S&B since I read about how this business started. The owners are very benevolent within…read moreour community, so it was time for me to try their service. Very friendly greeting with a nice bottle of water. The little things matter. Timely, efficient, and reasonable. If you are a veteran, you receive a generous discount.

Always a great service. Fast, friendly and little wait. They extend a military discount and I've…read morenever had an issue. Price is equivalent to anywhere else I've been but I trust these guys. I got an oil change with full synthetic and an inspection. I was only here 15 min.

I came in there, thinking I needed an oil change, but the man who serviced me was honest and said…read morethat the oil was really clean and I don't need an oil change yet and she maybe come back after 1000 more miles are put on the car. Very honest and helpful.

Quick and professional. Pierre and crew got me in and out with an oil change and tire rotation in…read moreless than 20 minutes. Snacks, including hot dogs, chips, and drinks were available complimentary. I definitely recommend this station for your car maintenance needs in Clemmons!

Great experience. I didn't actually get any service here. I came in because another company told me…read moreI needed brakes, they put my truck in the shop looked at the brakes and told me I did not need them. It's hard to find honest people like this. Great job.

After finding out my go-to shop was currently closed due to a change in management, I found myself…read morehere to get my car inspected. I have gone to the one they have in Clemmons a few times for an oil change and stopped because they were overturning the bolts and eroded them away making it difficult to continue maintenance. That was several years ago and hadn't had that problem since at other servicers so I was hesitant to try this place. I pulled in and a man greeted me at my car and had me pull up behind another that was currently being worked on. Then politely guided me to the waiting area while I waited for it to be inspected. It was small but clean and even offered complimentary water and coffee. It just took a bit longer than I was expecting. At my old place, it may have only taken 15-30 minutes to get my car inspected but it was closer to 45 minutes to an hour here. They didn't try to sell our uncharged me on anything though which I appreciated.

My parents (Mr. & Mrs. Anderson) have an older model F-150 FX4 truck that recently needed major…read morerepairs unexpectedly. We had it towed to Firestone Complete Auto Care on Reynolda Road in Winston-Salen, NC to have it evaluated. The team was very helpful and professional. They diagnosed the issue, gave a very reasonable price, and were able to get the repairs done in one day. Since this is the only car my parents have, it was important that they be able to get the car back as soon as possible. I called and spoke with two different associates at Firestone, and each time I was impressed with the level of customer service. Brendan and Deb are awesome! They ensured all the work done on the truck was done to a high standard. I also greatly appreciate the extra effort they extended to help my parents get the truck back in working order so promptly. If you are ever in a jam with your vehicle, I recommend you take it to Firestone Complete Auto Care. Tell them Kindra R. Speech sent ya!

I was visiting the area and had a problem with one of my tires. As I was about to head back out of…read moretown, I stopped at this Firestone and despite being busy they fixed the problem immediately and were very kind. I felt I could safely get back on the road! On a Sunday in the summer too!

Parrish tire told me my brake pads only had 20% left. Then I took it to these guys for free brake…read moreinspection to hear my pads are actually totally fine. Honestly is appreciated.

We've been to this Meineke a few times and count us impressed. Brett and Z are always very helpful…read more Get you in and out on time and don't try to sell you a bunch of stuff that you don't need. Mechanics are good and explain very well what you need to have repaired and what will happen if you don't repair it. Great shop that has a lot of repeat business which is a good sign. Thanks guys!

After shopping around town for a reasonable price for a standard oil change, I'm so glad I tried…read moreShattalon Tire & Automotive! Jiffy Lube on University Parkway charges OVER $110 for oil changes, and those ridiculous Take 5 Oil Change mechanics on Reynolda will try to charge you even more, while secretly damaging your vehicle so that you return to give them even more of your money - like they tried to do to me, last year! Not only was Shattalon Tire & Automotive's price 1/2 than what their so-called competitors were asking for, the mechanics Robert, Derek & T.J. were pleasant to communicate with before, during and after my appointment. After being told it would be best to make an appointment the next morning due to the fact that they were short-staffed the day before, I arrived the following day around 11:00 AM & was driving my SUV back off of their lot at 12:30 PM! While I waited 90-minutes for my oil change to be complete, I enjoyed sitting, watching TV and conversing with other customers within their air-conditioned waiting area where hot, fresh, complimentary coffee is offered. Even their unisex bathroom was kept sparkling and well-stocked with sanitizing hand soap and rolls of toilet paper. After my car's oil was changed, mechanic Robert happily gave me a list of rates for things I may need done in the future (such as wheel alignment & rotations, timer & serpentine belt replacements, brakes replacements, etc.), which I greatly appreciated since MOST other mechanics throughout Winston-Salem will often reply to such inquiries with the typical and foolish comment: "we can't really say what it'll cost until we see your car!" Needless to say, I've found my trustworthy mechanics to show my loyalty to and they're all inside of Shattalon Tire & Automotive! Definitely do your wallet, time and vehicle the same glory by only patronizing this particular auto shop, as well, and you won't be left unsatisfied.

10/10 recommended. Everyone was so nice and helpful. They explain everything and took the time to…read morelisten to me.

Have been a reliable client since 2008. Their shop is walking distance from my house. Always…read moreprofessional. But this time even better. New to me representative John takes the time to explain so much clearly. And looked out for me, giving mw options and helping me keep costs under control. Looking out for me some extra special. And in addition to saying it verbally, saying it here in this review; thank you. The communication and customer care really leaves me with a good feeling. In addition he / they explained the extra attention they were applying to the scenario and findings that come from working on a 28 year old F-150 truck. I will have fully functional ac and new tires. And feel comfortable with the choices made with John's recommendations.

I came here after visiting another shop that couldn't solve my wheel vibration problem. It was…read morecommunicated to me that they were getting unusual readings from their wheel balance machine and offered to remove the tire from the wheel to dig in and see what was causing the issue. After that, a technician road tested the car to verify that it drove smoothly. All of this for a little over an hour to diagnose a wheel and less than $30. I don't know that I have experienced customer service like this before and applaud these guys. Any other shop would have put additional weights on the wheel, and then called it a day, and sent me on my way unhappy. The guys at Mock tire actually dug in to truly diagnose and solve the issue, and verified that my car was problem free. I can't recommend them enough. This level of service is hard to find these days.