I simply do not trust anyone else to take care of my Honda. They are honest, they do excellent…read morework, they communicate really well and they don't charge a fortune.

I scheduled my car inspection and had a great experience. They were friendly and efficient. With an…read moreappointment and being willing to wait, they said I would be done in about an hour. I was in and out in under 45 minutes. I plan to return when I need car repairs. They impressed me.

Talk about a shady place! I came here for a NC inspection and left with a $100 bill. They…read morewouldn't pass my inspection without purchasing new wipers!!! Total rip off! My wipers were fine. Go somewhere else!

This shop quite literally ruined my car. They left the oil drain plug loose, causing it to fall out…read morewhile the car was driving. All the oil of course drained out rapidly and the engine was ruined in seconds. I have submitted a complaint to both the corporate customer feedback line as well as to this franchise specifically. For over a week now have been without any response or evidence of resolution. Each time I call for an update, I am told that "someone will reach out" to me, but that never happens. This place is not worth the risk of shoddy quality work at any cost.

Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

My experience at honest automotive was smooth and hassle free. I originally came in for an oil…read morechange and to get my tires checked out and was quoted $105 which I felt was a fair price. I ended up needing more work done and while it was expensive as cars are it didn't cost an arm and a leg. Gia the manager was also just pleasant to talk to and very communicative overall. She even offered to let me come around the desk to type in my credit card number for privacy which I felt was a thoughtful gesture. Overall my experience was great and my car feels better! Thanks honest automotive!

J was arrived on time despite the short notice he was given for an alternator replacement. He did…read morean excellent job, was courteous and offered a competitive pricing.

J knows cars!! Brought my Benz in to have the AC fixed. The price was reasonable so I gave him a…read moreshot. It was finished in one day. He is fully trained car specialist whose passion shines through. He loves what he does. Needless to say, the Ac works fine. I want to add that prior to this, I had brought it to a popular repairs shop specializing in Benz, and they did not fix the problem. It pays to use a new person, like I did. I gave him a chance and he shined through. I encourage you to contact J with any car problems you might have. His communication is top notch. All my questions answer. Thank you, J.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.

Saved me over $1,000 from quotes at other repair shops. Very efficient, helpful and friendly…read more Highly recommend!

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

At this place, they do exactly what it says they do: oil changes, filter changes, coolant changes…read more Since they do this all day long, they're very good at it! This morning I visited the crew at 3307 Hillsborough Rd for an oil change, fliud top-off, and a change of air filters. I was not first in line, so I waited a bit. But once they got started I was outta there in 20 minutes. The staff is courteous and totally professional. I will definitely return!

I really liked this place until today. I feel I was taken advantage of. I was told I needed all…read morethis stuff, without one word of cost, and the oil change I went in for cost over $300!!! On a 4 year old Subaru Crosstrek. I'm an old lady with limited income. This was robbery.

This was my first time there and Jah and his team took care of my car. I got an oil change and…read morethey checked the air in the tires and other stuff. It was very easy and they were very efficient. I will be going back for the next oil change.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Southern Pines.

I've gotten my oil changed here maybe 6 times, received a state inspection, and had my AC refreshed…read more(so glad they offer this service). The folks here have been courteous and helpful and they do a good job at getting the job done quickly, even if there are a fair amount of other cars around. During my most recent two experiences, I felt I was well taken care of by Roy, David K., and two other gentlemen I didn't catch the names of. They walked me through the air conditioning refresh steps & explained to me what was wrong with my AC in layman's terms, and then fixed the problem once I got the necessary manufacturer's part from a dealership.

I am extremely upset and dissatisfied with the service I received at Jiffy Lube. The employees were…read moreunprofessional, and more importantly, their negligence created a serious safety issue. After my oil change, screws were left out of my engine's undershielding. While driving down Highway 147 at 65 mph, the shield came loose on the highway -- a terrifying and dangerous situation that should never happen from routine maintenance. When I called, I was told to simply bring it back for repair. I received no apology, no acknowledgment of the danger they put me in -- just a lousy handwritten note offering 50% off my next oil change. Why would I ever return after that? As the saying goes: First time, shame on them. Next time, shame on me. BEWARE. This level of carelessness and lack of accountability is unacceptable. I would strongly urge anyone considering service here to think twice.