Service was quick and great! Tania was super helpful. Glad they were able to help me out.read more

DO NOT, I REPEAT, DO NOT GO HERE!!!!! I went in for an oil change on 5/9, my car stalled on me a…read morefew days later. A week after the oil change and some repairs not previously needed were done, my started making a crazy, whining sound and something came out of my oil pan while I was driving. Turns out something was dropped in the oil during the oil change, it went through my system and when the pressure built up, shot out of the oil pan (I'm not a mechanic I may be saying this wrong). I filed a claim with corporate and Jiffy Lube denied my claim saying because I have over 200,000 miles a rod came from my engine through the oil pan. Nothing was wrong with my car before the oil change and I definitely did not need any major repairs and there IS NO ROD. I have pictures when it happened on the highway might I add. The situation could have been much worse

My wheel had been making a dreadful sound that was getting progressively worse. Think of a…read more"womwomwomwomwom" from my wheel bay, which increased in speed along with my vehicle's speed. I could've sworn it was the front left and had thought that tire looked the worst out of the four tires, but the people at Lloyd were honest in informing me that it was actually the front right side! They replaced that tire and the sound is gone, effectively ridding me of my driving anxiety. They could've just replaced the left tire like I had initially asked and let me continue experiencing the issue, but they let me know exactly what the problem was. Chris was also very kind + patient when I had quite a few questions. I will be returning soon to get the other tire replaced!

While I did initially appreciate how quick the inspection was, I am now realizing why it was so…read morefast. Currently sitting at another mechanics because my brakes and rotors are in horrible shape. They neglected looking at my brakes which would have been nice to know that they aren't in usable shape.

They do great work! First time I used them was for a clutch replacement in a Fiat 500 Abarth…read more Never a great time to try a repair shop for the first time but they exceeded my expectations and they performed maintenance on that car for until I sold it. Always honest with what I need and what I don't and friendly. Fiats are never cheap to work on but they provided fair pricing. They're a little far for me for my truck that about anyone could work on but I'd recommend them to anyone!

These guys rock! They are on the pricey side, but that comes with its perks. My oil pressure light…read morewas flashing (red oil can) and my car was starting slow, so I brought it in, terrified that I had irreparably damaged my engine somehow. Instead, their mechanic sent a detailed diagnosis explaining that it was a battery issue and had nothing to do with my car's lubrication system. They COULD have taken advantage of my inexperience with that kind of car problem, but they were honest and diligently fixed the core issue. My car is now in good health and driving fine thanks to their good work.

This location is consistent with service and customer service. I made an appointment for my annual…read moresafety inspection and waited a few hours. When my car was finished they brought it around for me as it was cold out and the car was parked in an adjacent parking lot. I always feel comfortable at this location with service.

I've used this location of Chapel Hill Tire on multiple occassions. Most recently for lube service…read moreand requested a quote on a spark plug job on my Toyota. The good - the service writers are fairly friendly. The bad - pricing appears to be above market rates. The dealer wanted $700 for spark plug change - Chapel Hill Tire was $808 - I ended up getting the job done for $480+ tax up the road at another shop. They do not give you an invoice or paper receipt - so you can't look over the work performed at the time of pick up - they are "paperless" which is in my opinion bad business and bad for the consumer. Shifting the cost of a piece of paper on the customer is tacky, cheap, and unprofessional. They will email it to you. I also got a quote for tire installation - they charge $100 more if you provide the tires from a competitor or from Tire Rack. $118 if you purchase their tires; Over $200 if you use Tire Rack tires or provide your own $55/ wheel/tire. Based on all of this experience - I can't endorse Chapel Hill tire at this time. UPDATED REVIEW: 11/24/25 I had to return to Chapel Hill Tire on Franklin St because Discount Tire attempted to put new tires on my Tacoma on Friday. They were able to do 3 of the wheels and the 4th, a front right wheel would not come off because one of the lugnuts was driven on so tight, it broke their tools. Chapel Hill Tire was the last shop to rotate my wheels and tires - which is done on each oil change at 5,000 mile intervals beacause AT tires require this level of attention. This was performed in April 2025. I did not rotate the tires and wheels in September because I was replacing the tires. Unfortunately, now I am being charged $261.00 by Chapel Hill Tire to "fix" or remove the busted / stuck lugnut. This was completely avoidable had their technician in April not driven the lugnut on so tight. I really don't like impact wrenches but most shops use them because it saves time and cuts down their bottom line costs. I was also informed, to remove this lugnut "minimal scratching" will occur to the wheel - which is not great. If the scratching is at all visible on the wheel I will have to refinish the wheel or replace it or have it repaired. $261 - Today's repair $20 - 2 Lyft rides to and from And my time to schedule this and 2 appointments instead of 1 to get my new tires installed. I will not return to Chapel Hill Tire on Franklin St and I can't endorse them any longer for any work. -CT UPDATE post pickup of my truck: Not only did Chapel Hill Tire charge me $261.00 for a problem they created - they didn't install the TPSM sensor in the wheel and they did not notify me when they called with the estimate they were having any problems whatsoever. I did not realize this until I got home - they don't print you an invoice - because saving .03 on printing an invoice is how CHT operates. When I arrived home I found the TPMS sensor in my cupholder. Now I can return to Discount Tire - to have them FIX a 2nd problem created by Chapel Hill Tire. They can look forward to a credit card dispute at this point for the full amount of $261.00.

Neal's went above and beyond to assist my daughter with her vehicle on two occasions. Incredible…read morecustomer service. Highly recommend.

Scammers. Don't go here. Quoted me $11k for a service that ended up being $600. Don't end up like…read moreme.

Stopped by for air (Mavis on Hillsborough Rd. Durham). Carlos approached me and checked all my…read moretires. Very nice of him to do that. Have tires from Mavis and check air pressure every month. This happens often at Mavis....someone always around to assist.

Had a GREAT experience with Patrick at Mavis yesterday. My wife had a flat tire, and made the…read moremistake of having it towed to AAA Car Care at South Square. They decided that all four tires needed to be replaced, plus a couple other things, and quoted over a thousand dollars (!!!). I said how about you patch the flat tire and I'll come pick it up- which they refused (!!!- they professed deep concern about our "safety" lol). Since it was now mid-afternoon the day before Independence Day, I scrambled to find some other place to tow it; Mavis gets much better reviews and stays open until 8:30 pm, so they fit the bill. It cost me $140 to tow it on my own dime (AAA will only tow once per "incident" ugh), but then they patched the tire no problem for $32. The tires are fine: no "dry rot" as claimed at AAA. I just wish we'd had the good sense to take it to Mavis in the first place!!!

I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!

Such a helpful, lovely experience working with this team. Definitely recommend having your car…read morerepaired here.

Honest, affordable, kind. No appointment and we had two cars that needed breaks and oil changes and…read moreboth were able to be done the same day. We've been going to Firestone and Reddit recommended this shop and so glad they did. Telling all our friends and family about them. We love to support a local business!