I stopped in for a quick oil change on our way to destination. Fast service and friendly staff…read more Lots of attention to details. Price was vey competitive

I needed a quick tune up and oil change. They got me in quick and fixed my wipers which were way…read moreover due. I left satisfied. Kimberly is super helpful too. Ask for her. They all work super hard.

The staff and Mgt at the S Irby St store always go above and beyond - especially Al. He's gone out…read moreof his way several times to get our vehicles taken care of - we're long time customers and hope things never change !!!

They literally took TWO hours to change the oil and put TWO tires on. Absolutely ridiculous. Go…read moresomewhere else.

BEWARE! I had a horrible experience here. The place looks nice, and the staff seems friendly, but…read moredon't be fooled. I went in for a simple oil change, and before I even left the parking lot, my car started freaking out. I backed up and told the guy something was seriously wrong, but he brushed it off, saying they just changed the oil. So I drove around the building, and my car was sputtering like crazy. I pulled back in and insisted again that something wasn't right. My car was in perfect condition when I pulled in. This time, he said it was probably just the air filters they replaced and that I should drive it a bit and it would go away. I reluctantly left and drove very carefully to my Airbnb. By the way, I was only in town because I had to evacuate my home in Asheville due to my town being destroyed. When I checked the oil dipstick, it was TRIPLE over the full line. My boyfriend and I had to drain the oil they overfilled. When we tried to start the car, it made a terrible sound, so we had it towed to a mechanic. Turns out, THEY DRAINED MY TRANSMISSION FLUID!!!! If I had driven it any further or any faster than I did, my perfect car would've been totaled! It's been two weeks, and I've called several times, but I still haven't heard back from the "local manager" to get my money back. This oil change ended up costing me $560, plus an insane amount of stress. DO NOT TRUST THIS COMPANY WITH YOUR CAR!

Pulling up for the first time at this location, and my first time at any "quick oil change" store…read morein over 35 years, and my first impression was WOW! The manager Jarrett flashed me a warm smile as he walked up/greeted me/intro'd self and guided me to the bay. The team members Desz and her new trainee, as well as Brandon all smiled/said hello. When does that happen these days? RARELY! I appreciated the explanations without pressure, the offer for additional services, the speed that the oil change etc was done and the overall feeling that this experience left me with. Highly recommended and will be going back to this location, now that my car's manufacturer warranty/maintenance are expired. Thank you Valvoline Team! :0)

I decided after my expensive last visit to dealership for oil change was tired of being ripped off…read more When looking on Yelp for 10 minute oil change this one was rated highly. Drove in to bay, told the woman what I wanted and sat in waiting area for no more than 10 minutes. Can you believe it a business that actually lives up to it's name. Now to be fair I was the only customer here at the time so times may vary. So oil change w synthetic, engine & cabin filter for $134, my last trip to dealer for just oil was $123! I had a very nice woman assist me, Kayla I believe. All the workers there were professional and thorough. Top marks, will be returning.

Purchased a "new to me" vehicle and had it taken to the Beltline store to have the transmission…read morecheck because it did have a "clunk" when it shifted. They did a transmission flushed and I also purchased new wipers that were awesome! My vehicle immediately shifted A LOT better!! I am so thankful for their service that I am sure it has saved me money and future frustration! Shout out to Seth, Mel, and James for their professionalism and service! I would not take my vehicle anywhere else!

My car has been acting up, with me needing to check the oil level every time I stop after long…read moredrives. I was stopping in Florence after a drive from north Virginia and found the Strickland Brothers. They were fabulous! Assured me (a senior citizen) there would be no charge, tripled checked the level, and confirmed all was well. They could not have been more professional and personable. We chatted about how important customer service is to them, and I'm here to assure you, they deliver. Highly recommend!

This was one of my best oil change experiences. The workers were friendly and hospitable (even…read moreoffering me a water). They did a good job and did it quickly.

Car-related errands are an annoying necessity and almost always incredibly mundane, which is why I…read morenever thought I'd leave a review about an oil change, but the service and employees at this location made it just the opposite. The service was quick, friendly, and helpful thanks to a set of fantastic employees. I've never had a better experience. I felt that they kept me well-informed, but I was never pressured or "scared into" purchasing anything as can be the problem with many vehicle service stations. All of the staff was great, but Chelsea was by far one of the most pleasant and wonderful service representatives I've ever dealt with. She is genuine, respectful, and just a joy to have spoken with for the brief period I was there. She made the entire experience one that will definitely have me returning to this location!

Management contacted me about my experience and invited me back for a customary service check. We…read moregot to know each other along with the staff it was very satisfying, I even treated them to a pizza lunch. Only one concern I have a/c tester may need repair it kept restarting over and over again, but finally worked. You guys changed my mind, I will be coming back thank you.

They are honest and straightforward. They don't try and sell you a lot of stuff you don't need…read more.. which is a big plus. Their prices are fantastic too. Other places I called were $200-300 more than what I was charged. Wow!

We have used Southside many times this year. Each experience has been excellent. They make…read moreappointments so the vehicle is worked on when they tell you it will be worked on. They have been very fair with us. They are up front with their pricing. We are very satisfied.

Oil change, tire rotation, new brakes and rotors. When I arrived my air conditioning worked…read moreperfectly fine. When i started my car at pickup it has worked since. i was told it was nothing they did after they gave me a laundry list of upgrades. Feels like jiffy lube when they con people into buying stuff they don't need

The crew at this particular Black's Tire are just amazing! Never have an issues and the service is…read morealways friendly.