Never go to this place! year I took my 2004 Lexus to this joke of a repair shop. My car was making…read morenoise. They diagnosed the noise as a need of timing chain needed to be replaced. However I thought that was strange and told them I had that done 50,000 miles ago. They did they change! After I paid $1000+ for this rip off! Was pulling out and the noise was still there, then the car just stopped! Apparently I just needed an alternator and the battery needed to be replaced. An additional 300+ dollars... I feel they ripped me off because I was a woman! And they did not feel any remorse for making the wrong Repair.

Martha was going to let my service dog and I sot in our black car on black top under the noon day…read moresun(I happen to be sick with CAD , Renal Failure and recent heart attack), indefinitely because she didn't want to serve a single female disabled veteran. So much hatred that she would do such harm. Forgive the misspellings as this site won't allow corrections it seems. I hand picked this mechanic but to my dismay they refused me service. Thank you, Martha. Thank you so much. I have spent my life standing up for women. What have you done for us?

Jay was nice, competent, patient and quick. I appreciate his positive attitude, especially in this…read morehot weather!

While team was nice, can't remember the young ladies name that was incharge that morning (April 5…read more2026) she was very helpful. the only issue i had and the only reason i am writing this, is on my way to work this morning, my skid plate came loose and started banging around, Luckly i wasn't that far from home and was able to return home and repair, but was still late for work, was missing four screws, this was not cool.

I had an older ambulance we wanted to convert into a tailgate vehicle but the transmission was…read moreshot. Tony rebuilt the transmission and put in an electronic shifter so it would have overdrive on long trips to ball games. We got our vehicle back in the time promised and it shifted so smooth. We have been driving this vehicle for over 10 years now without a single transmission issue. Tony knew my kids would be using the ROOSTER CRUISER and wanted to make sure they didn't have any issues while on the road.

What great service! My 2006 Escalade ESV had transmission problems while we were on vacation (on…read moreI-95) and towing my camping trailer. We limped into their large garage area where there were plenty of cars & trucks being worked on by the Superior auto mechanics. Thorough testing clearly showed the clutches to be worn out and needing to be replaced (and we are 400 miles from home on a Friday afternoon). Tony Lee (the owner) had the parts, gave us priority for the repairs, and he stayed late on Friday to rebuild the Escalade's heavy-duty transmission. It was installed the next morning and we continued our vacation to N. Myrtle Beach. Tony let us park our camper next to his garages and provided electric and water hookups for the night. He even let us use his wife's Escalade so we could drive into Scranton for dinner. And he took the time to show me his race cars. What a great professional experience. And his entire team was very friendly, helpful, knowledgeable, and professional. I would highly recommend Superior Transmissions as the place to go for your serious auto repairs.

My car has been acting up, with me needing to check the oil level every time I stop after long…read moredrives. I was stopping in Florence after a drive from north Virginia and found the Strickland Brothers. They were fabulous! Assured me (a senior citizen) there would be no charge, tripled checked the level, and confirmed all was well. They could not have been more professional and personable. We chatted about how important customer service is to them, and I'm here to assure you, they deliver. Highly recommend!

This was one of my best oil change experiences. The workers were friendly and hospitable (even…read moreoffering me a water). They did a good job and did it quickly.

The best small business service in the Pee Dee. Great quality work and great quality care.read more

The issue is when the owner informed my husband of the mechanical problems and (it was listed on…read morethe receipt) it was not fixed. When my husband informed him to fix it, he did not mean for them to do a tune up but for the mechanics to fix the problems. The car still runs the same and the problems are still there. I would not recommend, suggest or even hint for anyone to go there for service.

Long review short: 5*'s for everyone at Palmetto Tire. I spoke to 3-4 diff people over course of a…read moreweek, (I was slow, not them.) Everyone was knowledgable & my phone time was minimal. Quick to answer, fast responses/answers, no holds. Auto expertise is 5*. ALL STAFF @ Palmetto Tire are dependable, trust worthy, knowledgable. Won't jack you when your situation is vulnerable. Everyone I interacted w/ in any manner was courteous, patient, understanding. I made it to Fla that day thanks to the quick action/resources Tim/Palmetto Tire provided. Tim called me next day for permission to perform in depth test, why it was needed / what it will prove, & cost. A few hours later, he delivered the bad news, needed new engine. I told him I needed to speak to my guy in Raleigh 1st. Tim/Palmetto Tire gave me absolutely NO pressure even tho he might not be doing the work. I decided to have it transported to Raleigh, which would make it sit at Palmetto Tire's shop for a week. Tim again, was no pressure. I was afraid of a storage fee but he said no problem. It took a week+ and Palmetto Tire did not pressure/badger me about it sitting at his shop. Shout out to Graham's towing, who were 5* as well. A 5* auto shop recommends a 5* towing company. My bad situation could not have been better, even pleasant. Every person at Palmetto Tire is 5*! To Palmetto Tire of Sumter, SC, you deserve the time/effort I've spent on this review. This is my THANK YOU. You all give Sumter, SC a good name. It would be a pleasure to do business with you again, Best to all of y'all! More detailed review: I had a wonderful experience in a bad situation. I broke down on 95 @ exit 134 while moving to Fla w/ cat and as much crap as I could fit in my Jeep. Nearest town 30 min east or west. Called all 1-2 shops both directions. I felt the best assurance from Tim @ Palmetto Tire. He rec Graham's Towing. Enterprise rental was next door. (Those dudes are wonderful and an absolute hoot but also efficient w/ business.) Once arrived, jeep was parked at Palmetto & w/o a word to Palmetto, I went straight to Enterprise (men working there good natured & created a light hearted atmosphere). Took 30 min start to finish. When they drove the car around, I asked them take it to Palmetto Tire & park tailgate to tailgate w/ Jeep. Yet to pop my head in at Palmetto, I started transferring everything to rental, (45 min.) Tim came out to see if I needed help. No, I was too stressed for help, had along way to go & didn't expect this snafu. He was totally chill about it. That helped a lot in a very stressful situation for me. Rental car loaded, I go in to talk to Tim. I needed to return to Raleigh within a week and hoped to pu Jeep on my way back. He assured me they'd make the diagnostic next day. Tim called me 11ish next morning. Jeep needed new engine. I needed to think it over and call my tech in Raleigh. Tim was supportive of my hesitation and was not offended or put off by this. My tech told me to get quote. I called Palmetto, got quote, called my tech back. He said, "Yea, that sounds about right." I decided not to sink more money into Jeep & sought to transport back to Raleigh. This took a looong time despite my efforts. (Cautionary tale: Towing long distance would be $$$ so I searched the web, stupidly entered my phone number. Don't do that, y'all. I got 20 texts/phone calls/emails within 2 minutes. It's been a month and they are still coming!) Jeep sat at Palmetto Tire for more than a week before it was pu. Even tho transport said 2 days. An American, English speaking person will call u but when u call back, it's a call center in a foreign country. Just beware.) I called Palmetto Tire to tell Tim I was having it transported, (Jeep's 4th day sitting at his shop). I was worried about a storage fee for the Jeep since it would be sitting there so long. He said, no worries.

Always Excellent Service along with a detailed explanation of your Auto concern...upfront and…read morehonest with Time and cost....Check out Palmetto Tire and Auto for all your Vehicle needs...

Had my BMW 535i towed here on a Monday noonish. I spoke with Jordan who assured me BMW's were in…read moretheir wheelhouse and could get it on the rack within the next day or so. I live in Raleigh, NC. The car died about an hour south of Florence. I had it towed to Woodards after the BMW dealer sat on it for over a week and took no action. By Tuesday noon my car had been diagnosed and I was given an estimate. By Thursday noon my car was ready for pickup. The communication was great. The repair was fairly priced. If I lived locally I wouldn't hesitate to make Woodard's my first stop for service and repairs. Thanks!

Great shop. I had brakes and an oil change on my truck. I love a shop with reasonable pricing and…read morehonest billing. I definitely will be back.

Exceptional Service - Truly Above and Beyond at the Darlington Location!…read more I cannot say enough wonderful things about DunRite Automotive & Transmission in Darlington, and especially Rodney Howell. Experiences like this are rare these days, and I feel incredibly fortunate to have found them. When I recently had my oil changed, the technician mentioned that my 2003 Toyota Highlander appeared to have a transmission fluid leak. Wanting to get it checked quickly, I searched online and saw that DunRite had some of the best reviews in the area. That's what led me to the Darlington location, and after my experience I can absolutely see why they are so highly rated. I called the shop and spoke with Rodney Howell, who was immediately friendly, professional, and helpful. He quickly scheduled me for service, and when I arrived, he was just as pleasant in person as he was on the phone. What truly impressed me was the transparency and thoroughness of their inspection. The Darlington team performed a full inspection of my vehicle, and Rodney emailed me detailed pictures showing exactly what their technician found. Instead of simply telling me what needed repair, they showed me the issues clearly, which gave me complete confidence in their assessment. In addition to the transmission leak, they identified two other significant issues that needed attention. Rodney walked me through everything, gave me a fair ballpark estimate, and explained that once the parts arrived my vehicle would be next in line for service. Throughout the entire process, Rodney kept me informed every step of the way. His communication was outstanding -- something that is unfortunately rare in the automotive world. When the repairs were completed, Rodney personally called me with great news: the final cost came in significantly lower than the original estimate. That kind of honesty and integrity says a lot about the Darlington team. But the story doesn't even end there. When I arrived to pick up my Highlander, the vehicle I drove to the shop had a huge metal rod stuck in the tire. I honestly didn't know what I was going to do. Without hesitation, Rodney took the vehicle into the shop and fixed the tire for me right then and there -- no charge, no questions asked. I was completely blown away. In all my years dealing with automotive shops, I have never experienced this level of kindness, professionalism, and customer care. Rodney treated me with such respect and genuine concern, and it's clear he takes incredible pride in helping people and representing the Darlington DunRite location well. Businesses succeed because of people like Rodney Howell. I have no doubt that he brings countless repeat customers to the Darlington shop simply because of the way he treats people. If you are looking for honest, skilled, transparent, and truly caring automotive service, I highly recommend DunRite Automotive & Transmission in Darlington. And if you have the chance to work with Rodney Howell, consider yourself very lucky. Thank you Rodney -- your service was absolutely outstanding and you are the BEST! Rachelle Stewart

very knowledgeable , fast and friendly service. They fixed the issue with my wife's car. We will be…read moreback. Thank you !!