Came here to get my Jeep oil done and an inspection sticker. Do not know why it gets a low score,…read morethey always treat me, my wife and Friend great. I use Mobil 1 and work up north. They asked me how cold does it get and recommended I use the correct weight for the cold. Be sure you have your insurance for auto inspection, it's the law. I will continue to go here. Wife was done wrong by several other places in town but NOT here. They are honest and up front about the service. They do not try to sell me a lot of parts I do not need.

No. I came in on a day it had been raining…read more The little twerpy guy, who claims he's the owner, comes out and says, "It's raining. We don't due inspections in the rain. It's not worth it to us if we damage your (pos?) vehicle." Ok, I figure, I'll come back and get it done after the rain clears. I go back, and this twerpy creep takes one look at my truck and says, "Broken taillight. Can't pass it." So I get out and I see the smallest piece of the bottom corner is missing, but the light functions perfectly! I pulled through to leave and as I turned around to leave he came out to stop me but I kept going. At my first visit I asked why the other location (supposedly his, too) was not open and he said, "I can't get anybody to work." Hmmmm. Can't get anybody to 'work' or 'work for you'?... Anyways, I went down the street and got it inspected with flying colors. Funny thing is, after going back through my records, I have had multiple inspections done here, including my truck here with the taillight, which passed before and oil changes for my wife and daughter. Regularly. Well, not anymore, prick. Get over your little man issues and quit being such a bully.

Kind, quick, attentive, reasonable prices…read more I just went and got two new tires put on my truck today, after calling earlier to check if they had them in stock. They had two sets of new tires in stock at different price points, and said I can get a deal if I paid in cash. The prices were comparable to my local tire dealer and they were located closer to me, so I decided to give them a try. When I arrived, I was met by Rodolfo, who turned out to be a very kind and soft-spoken young man. He showed me the tires I asked about and after I selected the ones he told me to pull the truck in the bay and invited me and my child to wait in the lobby, which had several comfortable chairs and a large TV screen that shows you the inside of the garage. It was a comfortable wait They spotted a small screw in the sidewall of one of my original tires. He said it would be about $45 to patch a side wall. When I checked with my local tire dealer, they're willing to do $10 plugs or patches, if it's some thing they can patch. When I told Rodolfo this, he said he'd be willing to price match it. It took Rodolfo and his coworker less than 30 minutes to move my back tires forward and put two new tires on the back. His coworker was a young Caucasian man with a beard and mustache, that was also very kind but I didn't get his name. When it came time to pay, I paid with my debit card and I had misunderstood debit card as the same as cash. Rodolfo noted the misunderstanding, but left the ticket as it was. I felt so bad for the misunderstanding, but he just smiled said it would be fine. In addition, he decided since this was my first time there, there would be no charge for the sidewall patch at all,. He's a very generous guy, and he says the owner is also a very, very kind man. It definitely shows in their workmanship. They offered to drive my truck around, and even noted a rattling sound coming from my wheels of my truck, and they wanted to double check that they had not caused it to rattle. I reassured then that was a noise original to my truck wheels it had always made, and they complimented my truck and hoped that I return. I would have no problem giving them more business in the future.

I recommend this place 100%, Great prices Rodolfo was great…read morereally friendly, He explained everything what my car needs, definitely coming back and I'll take my family's car

DO NOT TAKE YOUR CAR HERE!…read more Took my VW Tiguan here to get the oil changed and they lost more than half the screws that hold my skid plate in place. Not only did they not replace these screws but they failed COMPLETELY to put it back on correctly at all. I didn't notice until I was driving down the highway later that day and by then it was already damaged from dragging on the ground. I went back up here a few days/ maybe a week later to ask them if they could fix it and the manager, Robert, tried to tell me that "they don't even touch that part of the car" and "the oil is in the back part of the car" because apparently I'm just a dumb woman who doesn't know anything about how you change oil in a car. Oh, and after I asked for their insurance so that they could fix my car, Robert said he would order me a new skid plate because the insurance would be too expensive and I never heard from him again. Lol Thankfully, the nice people at Valvoline Express Care next to the neighborhood Walmart were able to fix it as much as they could and put everything (including the oil filter) back properly. THANKS VALVOLINE EXPRESS CARE!

Don't go here!!! After I went here, I notice my engine was clicking as I drove down the high way,…read moreturns out the people that where supposed to fill up my oil did not know how to and completely left my oil filter loose to leak everywhere almost ruining my engine, after I brought this to there attention, they admitted to having a uneducated and careless worker, work on my Vehicle and instead of giving me my money back all they say is well give you a call back, two weeks later still have not had one responded, take a look at these pictures of all the leaked oil they refused to compensate for, this is what kind of service you get when you come here.

I'm typically not a 5 star rating guy. You have to earn that 5 star by being infallible. If my…read morestandards as a consumer were not so strict, I would have given this place 5 stars. First, I would like to acknowledge the fact that I typically shop at discount tires. The reason why I didn't select them this time is because I'm on a strict budget for a few months, and discount tires are a bit pricey and the wait at most locations are extensive. I'm still trying to figure out how NASCAR pit crews can change 4 tires in 3 seconds but it take discount tires 3 hours on average based off of my experience at my local shop. I never used NTB. The only reason why I thought about them is because I had a friend that worked for them way back in the day. I don't know they were still around. I just knew my friend became a tire expert after working there. So I checked the price and they had tires for my vehicle for a great price in comparison to all the other tire shops I searched. I scheduled an appointment on the website, and paid a $25 deposit on checkout of the tires I selected. When I got there this morning, the doors opened 5 minutes before 8a and I was quickly greeted by the guy that unlocked the door. I let him know I had an appointment at 8 and he pulled up my information right away, verifying my name and the service I was getting. Out of caution, he asked me if the price that I selected online was the same price in the system, and it was not. It fact it was about $100 more than what I selected on their website. I showed him my email with the amount due at the bottom and he corrected the price. At 8:20, another employees pulled my car around back and started on my tires. They were done at 8:55a. The service was so quick and efficient, that I was super skeptical about the quality of the installation. So far, no issue. I must say that I'm impressed with the entire staff at that location. Got 4 new tires at a great price, and installed in a timely manner.

This place is Awesome! Sunday at 4:50 I came to the store asking if they could find the reason my…read moretire kept going flat. They were happy to help me out. Awesome Coustomer service! They definitely will continue doing business with Mavis!

The customer service here is wonderful, but I want to specifically recognize Shay, as she is a…read moresweetheart. I thought my oil needed to be changed, but it turns out I had close to no transmission fluid. She recommended a couple of places for me to go to in order to get transmission fluid, since they don't carry the one my car needs. They still did an oil change on my car, but it was free of charge. The way she advocated for me, and communicated thoroughly in what my next steps were that I needed to take, was so helpful and kind. Thank you, Shay, and may the Lord bless you--all of you!

Mixed thoughts about my experience with Wal-Mart Auto today. Originally, they said it would take an…read morehour and a half to get my oil changed, but it only took 45 minutes. I am very pleased with this, especially since it was a Friday during lunch hour. The mechanic went as far as to recommended I get my air filter changed, and I would not have realized this otherwise. The only complaint I have is that they left oily finger prints on the hood of my car. My car is old and it is not a big deal to me, but someone with a fancy vehicle may take offense if it happened to them.

Had a wonderful experience at Valvoline Express care! First time customer that WILL be returning!…read moreMr. Marcus gave us the run down on the things our vehicle needed and SHOWED US exactly where things where, where they should be and where others will try and tell us it should be. Mr. Marcus took the time to EDUCATE us on our vehicle, dropped some vehicle gems, gave best practices, told us things to watch for and even gave us recommendations on other things we can do to improve the quality of our vehicle! I've never met Mr. Marcus prior to today but I believe the game that he put me and my husband on today, his energy and willingness to help is really a testament to the person I believe he is even off the clock. I didn't feel cheated, I thought the value was reasonable for the type of synthetic oil we got AND y'all - they clean your windows! I felt so VIP! We also didn't have to get out the car at this location which I absolutely love. Again shout out to you Mr. Marcus! We REALLY appreciate you, your service and energy!

This place is horrible !! Once I paid which I feel like they over charged me but was most…read moredefinitely not in the mood to argue, they just walked away and didn't even tell me they were done. Horrible! Will not be coming back!

I recently took my 2010 Mercury Milan to Tim at A-2-Z Cars and Trucks after a mobile mechanic…read morevisited my house and couldn't resolve an oil leak without a lift, particularly because my car's frame is rusted from years of northern winters. I found A-2-Z based on their stellar reviews, and I'm certainly glad that I did. Tim at A-2-Z examined the car in full and noted to me that while the oil leak was a concern, what was far more problematic was that the rear suspension of my car was hanging on by a thread. Long story short, he was able to secure the new part to replace the rusted one I needed at a great price from a junkyard, and he took care of the oil leak (while replacing old spark plugs) at a reasonable price for the parts and labor involved. When I came to pick up the car, he and Mike showed me the trashed part that was replaced on my car. The back end of my car was so rusted that it could have snapped. Now, my car has new life and will keep going safely for another year or two until I'm ready for a new vehicle. If you're in the Royse City area, you can safely trust your vehicle to the staff at A-2-Z. These guys are great!

2002 Lexus LS 400…read more Sewell Lexus quoted me 17,500 for what needed to be done. This would mean junking this wonderful car since it is worth maybe 6000 at most. I'm not going to reveal Mike's prices, but suffice to say they were so good and the quality of work was so good! Now our car is as smooth as butter and good for many, many more years of service. We gave a substantial tip to this shop. Never done that before! The owner is 100% honest and communicates very well. Just unbelievable level of care and service that exceeded all other shops that I've ever used and that includes Sewell Lexus. I trust Mike with any car I own, new or used. I believe you cannot find a better mechanic at any price, and Mike's prices are very, very reasonable. He is my new #1 for life.