We were in and out for an oil change in no time. They didn't check our tire pressure as we were…read moretold they would. The people under the bays did not like the car next to us and they kept complaining about the car. It was very unprofessional. They also did not offer to reset the car's oil change light. It could have been better but they got the job done. One other thing, it was gross when they insisted on tapping the credit card on their own with their oil gloves on.

I've been struggling with how to rate and review my experience with this location of Valvoline…read more I'll start off by saying that Valvoline is my preferred oil change spot. I'll go out of my way to use Valvoline, though I don't live particularly close to this location. I pulled up to this three-bay location. It was clear that on a warmer than usual day with the sun out that this location was doing a brisk business. While I'm typically greeted upon arrival at Valvoline, on this day I wasn't greeted until it was time for me to pull into the bay. The employees were friendly. Andrea, who is an assistant manager, was clearly engaged and active with everyone. I really like the option of staying in the car. I stated I wanted a Conventional oil change. It's the low-end option, however, my car is older and it more than suffices. I opted for windshield wipers and I had a $10 off coupon. The wait was longer than usual, however, given the brisk business I expected that. It was fine. Once I was in the bay, things went fairly timely. They did seem to have difficulty changing my windshield wipers. Andrea made a point of noting the cuts she'd gotten on her fingers. As I'm a Valvoline regular, the option of e-mailing my receipt was offered and taken. In theory, things went pretty well here. However, I'll admit a couple things bugged me. One, while parking in a bay I heard the assistant manager talking to an employee about going home when he was able. The conversation went that he'd been unable to stay to a time she needed so, essentially, he might as well go ahead and go home. I obviously know nothing about the employee, but I do know that HR conversations shouldn't be had within the listening ears of customers. Even if everything was perfect, it "sounded" rude. The experience also seemed to me a bit overpriced. Maybe it's not. Maybe it's perfectly fine. But, the oil change is typically around $39.99. I paid around $96 total. So, I paid over $50 for windshield wipers? Plus, I had a $10 coupon. Unfortunately, this also leads to the fact that I never received the receipt via e-mail. My e-mail is correct in the system - I regularly get e-mails from Valvoline. So, that's not it. As I'd already had an issue with the swiping of my card, it just makes me a bit nervous to not turn around and get my receipt. I don't know. This definitely wasn't a bad experience. It just didn't rise up to the usual Valvoline experience. To her credit, and it must be noted, Andrea was friendly as was the other employee. However, these little things distracted from the experience. If I could go 3.5 stars, I probably would lean that way. Unfortunately, I can't. In the absence of that option, I'm acknowledging that this wasn't quite a miss, but it was a rare off-day for Valvoline. I'll definitely use Valvoline again, however, I'll likely stick to my more preferred locations.

Thank you to Ignatius and Andrew for the Speedy service! Especially working in the pouring rain! In…read moreand out in 31 minutes for my full synthetic oil change! *4 Stars due to the gentleman who quoted me improper pricing...! I was almost out of an extra $65 dollars!

NEVER GO TO Jiffy Lube in indianapolis on 86th & Allisonville Road!!!! They completely ruined my…read morecar by not doing a full brake inspection & rushed to fix my car!!! I went in because my brake pedal was completely touching the floor, they told me I only needed and a new brake line and master cylinder - to which I asked them can I please have an entire brake inspection done so that I can know everything that may be an issue. I was told by the brake technician MAX that he would do a full brake inspection. They ended up keeping my car 2 days because they originally ordered the wrong part - which caused me to miss work, and when i got the car back I wasn't even able to get home fully before i noticed the brakes were restricting the car from fully accelerating. When I took the car back I spoke to the brake tech that worked on the car, and to sum it up he confessed that he didn't even do a full brake inspection and never took a look at the brake pads or rotors. I asked him why not he and could not give me an answer, then proceeded to tell me to fix this issue it would be an additional $500. I originally paid over $750 and was out of a car for 2 days which already was a major inconvenience, and jiffy lube did NOTHING to rectify the situation ...

I've trusted this repair shop for at least a decade. Yesterday I took a car there purchased "as is"…read morewith an incomplete maintenance history. The dealership outlined repairs costing several thousands of dollars. After paying for an inspection ($10 to $22-ish depending on whether you're a Firestone credit card holder) to determine the car's immediate issues vs. longer term repairs, it was hundreds not thousands. After the inspection I was emailed their findings with an itemized cost estimate. There are additional discounts and special pricing for Firestone credit card holders. Over the years, I've found those deals helpful for tires. My review is specific to this Firestone location. Locally, this the only Firestone I have experienced. I've visited other locations out of town and had good experiences because they can look at my car's repair history. That's another benefit.

I honestly don't trust my vehicles anywhere else (we've tried quite a few of the shops around…read moreCastleton). Myk is always great to work with, and we've actually established a great relationship (I've got my own nickname and everything). Myk has never tried to upsell me on nonsense repairs for my kids beater cars (even though that's their job, to sell stuff), just getting them fixed and running. I'm sure everyone has a bad experience with someone they do business with, but we trust that if something happens after the fact, they will take care of it and make things right. Trust is a huge thing, and Myk at Firestone has my family's.

The service was great. Not sure about the price, still seems…read morea little high but they did work with me to get their best price and a discount on an additional service. The only thing is didn't like is at the time of check out when it was time to pay I was informed there was a 3% to use credit card instead of debt card. They advised it was because the CC company charges them 6% which I don't doubt but I wish I would have known at the time when I made the appointment so I could have moved some money around and had the funds in the bank account to use debit. It ended up costing me $32 just in CC fees which probably took back whatever money I had thought is was saving... Honestly I probably won't use them again for services that cost quite a bit because I can't use my CC.

We're able to give me a great deal on 4 new tires. They beat prices elsewhere, and was a better…read moretire w/ a warranty!! The squeezed me in same day, and had great customer service. Left my car clean! Very impressed and will go back with my other vehicles.

This is my go to for oil changes, the fact that you don't have to get out of your car, and they…read morekeep it moving with getting you in and out, which I love. When I visited this time, there is a new crew headed by jay, he runs the place like a well oiled machine, but doesn't seem to be drill sergeant like which is cool, can't say enough good things about the service they offer! Check them out for your oil change needs! I'll be back, and I've even asked my parents in FL to consider going to a take five near them!

They overcharged me. I came with a digital coupon for an oil change. The worker says if I get my…read morefilter changed, he'd put in a $25 coupon. They charged me full price for the oil change and the filter. Then they said because I paid with a card, they couldn't refund me the difference. They gave me a couple paper coupons for 25% off the next oil change. Not trying to be mean but those aren't helping me now since I just got my oil changed. The actual service was fine and the staff was nice. Just this overpaying part was not good.

This Best-One of Indy location in Carmel provides outstanding service. I've taken my vehicles here…read morefor tires and front end alignments. The technicians always find and fix my issues no matter how elusive it is. The front desk staff are always friendly and helpful. I'm very impressed with the consistent outstanding results I receive and I'm even more satisfied with their prices. Give this place a shot and I'm sure you'll agree with me. Great service at a great price.

Those working the service counter are respectful of their customers. Responsive and helpful on…read morephone and in person. Waiting room leaves something to be desired, but they are good about estimating wait times or recommending drop off.

Came in for a tire leak, was greeted very nicely and explained my situation to them. They handled…read morethe repair and gave me what the cause was. Would highly recommend.

Waited over 3 hours for a single flat tire replacement. Was told it wouldnt even take an hour…read morethirty. Take your car elsewhere.

I took my vehicle to multiple shops and they could not figure out my concern. This Midas was able…read moreto find a solution and get me back on the road safely quickly. Very friendly.

Lucas did an outstanding job today! He helped me understand what was wrong with my car and gave me…read morethe information I needed to make a decision. My car drives like it's new and I couldn't be happier. Midas of Castleton will get all my car repair business!

I had what is called a run flat tire. I originally went to Big O Tire and they quoted me a price…read morethat I thought was high and it would take a week to get the tire in stock. I called Goodyear and their price was much lower and they already had the tire in stock. I made an appointment for the next day. I went to my previously scheduled appointment and I was the only customer in the building. I was greeted by a Service Tech. They require a mask and social distancing. They pulled my car back for inspection...checked all my tires and replaced the bad tire. When my car was returned to me, they had everything protected with paper. Although I was expecting to pay one price, when I received the bill it came up about $50 cheaper then I was expecting. Great service and very affordable price. I'll be taking all my vehicles to Goodyear from here on out!

Signed up online for a "free car care check" that is being promoted on their website. When I…read morearrived at the appointment time, the guy acted like I was an idiot and said "I don't know what you're talking about." Tried to explain to him what I had seen/literally scheduled an appointment for on the web and he said: "things like this are more complicated than free. We charge $135 for that and you have to leave it over night." Classic example of corporate and local branches not being on the same page. Don't be lured here by "free" offers: even if they were free, dealing with rude staff at the branch and dishonest advertisement by corporate is not worth the savings.