shorted me a quart of oil, the lite came on 2 days after i just had the oil changed…read more disappointed. took it to another Jiffy lube. yikes.

I attempted to be a returning customer but when I told them the noise my front brakes were making,…read moreI was told "take it to Firestone or Meineke down the road because we aren't doing any more diagnostic." I asked why and the man stated that his manager told them not to perform any diagnostics. I stated that it made no sense and reiterated that I just got work done to the back brakes and struts at this location, and that I am a repeat customer and he told me to take it somewhere else and "good luck." I'm not sure what this guys problem is.

I've trusted this repair shop for at least a decade. Yesterday I took a car there purchased "as is"…read morewith an incomplete maintenance history. The dealership outlined repairs costing several thousands of dollars. After paying for an inspection ($10 to $22-ish depending on whether you're a Firestone credit card holder) to determine the car's immediate issues vs. longer term repairs, it was hundreds not thousands. After the inspection I was emailed their findings with an itemized cost estimate. There are additional discounts and special pricing for Firestone credit card holders. Over the years, I've found those deals helpful for tires. My review is specific to this Firestone location. Locally, this the only Firestone I have experienced. I've visited other locations out of town and had good experiences because they can look at my car's repair history. That's another benefit.

I honestly don't trust my vehicles anywhere else (we've tried quite a few of the shops around…read moreCastleton). Myk is always great to work with, and we've actually established a great relationship (I've got my own nickname and everything). Myk has never tried to upsell me on nonsense repairs for my kids beater cars (even though that's their job, to sell stuff), just getting them fixed and running. I'm sure everyone has a bad experience with someone they do business with, but we trust that if something happens after the fact, they will take care of it and make things right. Trust is a huge thing, and Myk at Firestone has my family's.

We're able to give me a great deal on 4 new tires. They beat prices elsewhere, and was a better…read moretire w/ a warranty!! The squeezed me in same day, and had great customer service. Left my car clean! Very impressed and will go back with my other vehicles.

These guy are honest, transparent, and affordable. They're the best. They can do just about…read moreanything.

This is my go to for oil changes, the fact that you don't have to get out of your car, and they…read morekeep it moving with getting you in and out, which I love. When I visited this time, there is a new crew headed by jay, he runs the place like a well oiled machine, but doesn't seem to be drill sergeant like which is cool, can't say enough good things about the service they offer! Check them out for your oil change needs! I'll be back, and I've even asked my parents in FL to consider going to a take five near them!

They overcharged me. I came with a digital coupon for an oil change. The worker says if I get my…read morefilter changed, he'd put in a $25 coupon. They charged me full price for the oil change and the filter. Then they said because I paid with a card, they couldn't refund me the difference. They gave me a couple paper coupons for 25% off the next oil change. Not trying to be mean but those aren't helping me now since I just got my oil changed. The actual service was fine and the staff was nice. Just this overpaying part was not good.

This Best-One of Indy location in Carmel provides outstanding service. I've taken my vehicles here…read morefor tires and front end alignments. The technicians always find and fix my issues no matter how elusive it is. The front desk staff are always friendly and helpful. I'm very impressed with the consistent outstanding results I receive and I'm even more satisfied with their prices. Give this place a shot and I'm sure you'll agree with me. Great service at a great price.

Those working the service counter are respectful of their customers. Responsive and helpful on…read morephone and in person. Waiting room leaves something to be desired, but they are good about estimating wait times or recommending drop off.

I walked in to get tires as my back driver's side one had blown out on way home from Christmas in…read moreOhio. So I was driving on my doughnut spare. They fit me in to their schedule, got me a good price on a nicely ranked tire, and got me in & out during a hectic day. Plus walkable distance from a couple of restaurants and the Castleton Square Mall, where I needed to take some presents back anyway. Worked out all the way around!

Dave was amazing. I made an appointment but at the wrong…read morestore, but he still honored it. He also texted to keep me posted on status as I grabbed dinner down the road with friends. Matthew went above and beyond to show me how bad my battery was damaged, despite just having been to a dealership last week. His candor and positive attitude were super appreciated in a stressful situation. Highly appreciate these guys!!!

I took my vehicle to multiple shops and they could not figure out my concern. This Midas was able…read moreto find a solution and get me back on the road safely quickly. Very friendly.

Lucas did an outstanding job today! He helped me understand what was wrong with my car and gave me…read morethe information I needed to make a decision. My car drives like it's new and I couldn't be happier. Midas of Castleton will get all my car repair business!