Very responsive to initial requests and discussion of the electrical issues that need to be…read moreaddressed.

Been trying to get ahold of someone to speak with all day. Very bad service. When I do get someone…read morethey tell you to call back. When you do they don't answer!

Miguel is what customer service is all about! Folks like him create repeat customers for your…read moreorganization.

5 stars isn't enough! John provided exceptional service - fixing our car issue quickly and…read moreefficiently. His expertise, professionalism, and friendly demeanor made a stressful situation stress-free. Highly recommend!

ANGEL SHOULD BE FIRED!!!!!…read more After today's visit and the way Angel treated my wife I will NEVER visit another Valvoline again. I called the number for this location to see if personal checks were accepted. I was told yes with ID. When my wife tried to pay Angel rudely told my wife they don't and that no one would have told her that. He went on to say she could leave but they would keep her car. Seeing that she was in the car during service this would be a physical threat. Another employee apologized to my wife and said no one likes to work with/for Angel. I have placed a call into corporate...THIS IS NOT OVER!!!!

On February 28, I brought my 2018 Dodge Grand Caravan to Valvoline for an oil change. At the time…read moreof arrival, the vehicle was operational. During the service, Valvoline staff made comments about a noise coming from the vehicle and stated that it sounded like a transmission-related issue, specifically suggesting it may need transmission fluid. Based on that concern, I requested that the fluids be checked. I was informed that they were checked, and the service documentation reflects that the transmission fluid was marked as "OK." This vehicle has a sealed transmission system, and no explanation has been provided as to how the transmission fluid was properly verified. On March 17, while driving to Xtreme Motor Works to have fluids topped off in preparation for an out-of-town trip, the vehicle began bucking. Due to safety concerns, I left the vehicle at the shop overnight and did not continue driving it. Valvoline later acknowledged responsibility for an oil leak related to the prior service. I offered to have the vehicle towed to the mechanic for repair. This option was declined. Valvoline staff stated that the vehicle was safe to drive despite the oil leak because there was still oil in the vehicle. On March 18, they chose to operate the vehicle and drove it approximately 30 miles to the mechanic shop. Following this, the vehicle's condition worsened significantly. The vehicle is now completely inoperable and presents multiple transmission-related fault codes consistent with pressure loss and internal failure. Valvoline has since refused responsibility for the current damage, stating they were unaware of any transmission issue and has closed my claim. While I acknowledge the possibility of a pre-existing condition, Valvoline identified a potential transmission concern during service, documented the transmission fluid as "OK" without a verifiable method on a sealed system, accepted responsibility for an oil leak, and made the determination that the vehicle was safe to operate. They then chose to drive the vehicle despite the availability of a safer alternative. Valvoline failed to exercise reasonable care in handling the vehicle. The decision to operate the vehicle under these conditions directly preceded and contributed to a significant worsening of its condition.

I went their to get a oil change. They replaced my rear wiper blades and flush my old oil. If you…read morego online to get from 15$, 25$,30$ text to youoff coupons. In store scan their code and get30$ off. I would and have been coming here for oil changes their reasonable in price to others. There's no line or appointment needed

Stefan truly makes this place stand out. He provides a level of service that feels like VIP…read moretreatment at a high-end shop. This will definitely be our go-to place for car maintenance from now on. Good price as well.

This place is great! With the $10 off coupon, my oil change was about $77 and I was done in 15…read moreminutes. Oil change prices are all over the place here in Orlando. Tire Kingdom usually has a $50 full synthetic oil change, but I'm suspicious. I think Tire Choice is the most expensive at about $120 if you don't have a coupon for full synthetic. Then you have Tires Plus who charge like $97 for synthetic. At those tire shops, you can be waiting up to four hours, just to get your oil change because they do other services and you need to wait your turn. That's why moving forward I'm always gonna go to Valvoline oil change.

Stopped by for a quick oil change! Around 4 on a Tuesday and there was no wait time. I…read morecontemplating using Groupon but had to wait a day to use it and they had a current $15 coupon that I took advantage of and ended up paying about $70 for the max life oil change which was originally $82. Appreciate how kind the staff were and how I was in and out in no time!

They gave me a bad used tire and would refuse to refund me my money or replace it with a…read morefunctioning one. Terrible hispanic scammers. I'm Hispanic myself so I thought I would actually be getting good help but people are really only in it for the money.

After driving to 5 different shops trying to get a spare tire mounted on a rim, Medina Tire was…read moreable to do it!! They quickly performed the service and had the work done in less time than we waited at another place just to be told they couldn't do the job!! Thank you for helping us!!!

Was traveling when I popped a tire. This was the only tire shop I could get in asap. Very kind…read morestaff and were really quick changing my tire and communication was great.

Tires plus is a chain tire store with multiple locations. This one is located in Kissimmee Florida…read morenear the Disney parks. We have some tire plus locations in Lousiville. So when my wife blew a tire in Georgia on the at down to Orlando we knew we had a reliable place when we seen a tire plus was within a few miles of our villa. Not only was the service available the workers really helped us in a pinch. Our daughter was in town to cheer for national championships at Disney. We needed a new tire and needed it done same day. Tire plus got us all Squared away in a matter of 2 hours tops with brand new tires. We went ahead and got all 4 replaced to avoid any more tread disasters on the at back to Lousiville. The workers here were helpful, intelligent and very quick.

I was from out of town and had a rental car. The WARNING like came on for low tire pressure. I went…read moreto two different gas stations to put air but it was not filling up the tire. I called Discount Tires and they told me it would be a 3 hr wait so I used Yelp to find another place to get tire fixed. I came across this business and called and the gentleman who answered the phone said "Come on in and we will fix it for you!" I told him I was from out of town and he said "We got you!" I brought it in and they filled all the tires with air and he even showed me where two of the tires had no tread at all. Keep up the GREAT SERVICE!!! Thank you for being there for me!!!

I needed a new rear tire. I called the friendly lady that answered my call. She got me in to get it…read moredone. Every one was friendly, the place is clean. It it was quick. I would recommend this place, there prices are reasonable.

The service at Firestone Complete Auto Care⁠ was good, and the staff was helpful and professional…read more However, the wait time was longer than expected compared to the original estimate. Aside from that, everything went well.

The manager named Manny is completely incompetent. Put the wrong tire on my car and blame me. Avoid…read morethis place at all cost go somewhere else !!!

Here is my Google review: Since there is a text limit on google reviews I decided to screenshot my…read morereview and add it to the images. Now... To respond to the Shop owner... It's genuinely astonishing that after 42 years in business, this is the level of professionalism and maturity displayed -- both in workmanship and in communication. I truly hope you keep your original response public, because it perfectly illustrates exactly what I and others have had to deal with. Rather than taking accountability, your reply is defensive, condescending, and riddled with petty digs -- including one directed at my girlfriend, which is incredibly unprofessional and unnecessary. You speak as though you're above your customers, yet your response shows the opposite: a lack of ownership, a lack of basic courtesy, and an apparent inability to address valid concerns without resorting to belittlement. To clarify a few things: First, regarding the bumper damage, I actually contacted AAA well before your response was posted and apologized for initially assuming the damage happened at your shop. I've attached proof of that conversation to show that I took responsibility for the misunderstanding -- something your response could stand to learn from. I asked AAA for the before photos of my truck because the after photos -- the ones taken at your shop -- did not match what I saw in person. Even the AAA agent reviewing the photos agreed the damage was not clearly visible in the second image. So while I admitted my mistake, your response takes a moment for grandstanding rather than simply acknowledging the confusion and moving on. As for the state of my truck -- residue left by your "highly trained technicians," mixed-up keys, and receiving the wrong invoice -- you dismiss it all with excuses. A truly professional business would acknowledge the oversight, apologize, and ensure it doesn't happen again. Instead, your response just reinforces the lack of accountability I experienced in person. Regarding the fuel: you claim the $20 in gas was necessary to flush the system, yet 5+ gallons for that task seems questionable without further detail. You also mention recalibrating the onboard computers -- but system recalibration is generally necessary only when components like new injectors are installed. Since that wasn't disclosed, I have every right to question what was actually done. Ultimately, I'm relieved I'll never have to return to this shop. This experience has been nothing short of a lesson in how not to treat customers. For anyone reading this: my original review and the owner's response speak for themselves. If you value professionalism, accountability, and basic respect -- you may want to look elsewhere.

While on vacation with our grandkids my Range Rover started leaking coolant, I called both Range…read moreRover Dealerships in Orlando and neither would help or consider giving me a next day appointment. I was very disappointed with both dealerships they basically told me "Too Bad" we are booked! I found Don's and was at the service center 1st thing the next morning without an appointment or speaking with anyone. They also were fully booked with appointments but given my circumstances took my car in and diagnosed and repaired the same day! They saved our vacation! Woody and these guys are exceptional! I was shocked at the low cost of the repair, Range Rover would've charged twice that much to just to diagnose!