10 minutes, more like 2.5 hours. I sat in the car with my girlfriend for almost 2.5 hours. There…read morewere only 8 cars in front of me. makes no sense to me. I got in line at 3:45 pm and didn't leave until around 6:15. my whole afternoon was wasted, and it didn't even take 10 minutes it took 25. The service was ok. subpar at most. Probably never going back there. They have to figure out a system to get cars in and out faster. 1/5 Stars. Also, the mechanics weren't the friendliest.

Made a 1:00 appointment for an oil change and tire rotation. Daughter arrived at 12:50 and was told…read moreto get in the oil change line and then sat there for another hour before they actually changed the oil and didn't do the tire rotation because that was to be done in another line. Why take appointments if they aren't going to be honored?

Last visit was 5-star primo, this one much less so. Nice people but they took over three weeks to…read moremake two or three repairs. Complained they couldn't find parts for some repairs they said were urgent. Poor follow up. Meh.

If you like to throw money at problems without fully understanding what's being done this is the…read moreplace. They've mastered the art of vaguely telling you what they actually did for the money. Lord forbid you ask any questions because then the receptionist loses all professionalism cusses and escalates. They will charge nearly $200 for a scan and not even diagnose the issue. If you like this kind of fake professionalism and lack of communication this is the right place for you.

The only place I can go to and they don't try and tell me something is wrong with my car just cause…read moreI'm a woman. The one time they told me I needed a repair, I actually needed it.

My son had a nail in his tire when we were in town for Bama Bound orientation. They had us in and…read moreout in about 10 minutes! I was so impressed with the service we received and the friendliness of both gentlemen we talked to!

Exceptional service. Brad and Adam went above and beyond to make sure the right oil was placed in…read moremy vehicle. I would advise anyone needing an oil change to make the drive to Tuscaloosa to Rice mine road location. Location is clean, the drivevis easy and the employees and manager are awesome!

Once again, Brad proved to be THE MAN!!! Always makes me…read morefeel that my ride is in good hands. Thank you, Brad

Oh boy. I have little to think as it is day 5 and still no call back from Scott (manager) as I…read morehave talked to him twice(I called) and third time was told he was to busy to talk about my special order tire for my car that got a nail in it, as he was checking on tires in the back room. Left my message and asked For the update. Still nothing. If you didn't want to order me a tire even if I offered to pay a deposit or what was needed, you could have been nice and said you couldn't help me. Went 4 plus days waiting for your time to order the tire so I could get it replaced. $300 tires are not their things I guess? Worked with another tire place that took care of me right away.

Rude man works there. Pay attention to what they tell you if you're desperate enough to order…read moretires from them. Get in writing your charges. They change after installation. Do yourself a favor. Go to a reputable local tire dealer. I now recommend Warren Tire. Stay away from Mavis

I have never been treated with such courtesy and a car repair shop and I was at Midas. I recently…read moremoved to Tuscaloosa and the park underneath the engine had come loose and not only did they explain he gave me several options. It took about five minutes in the gentleman that did it would not let me pay for work. I will be back for every car maintenance issue that I need!

The Buick dealership told me I needed new brake pads and the rotors needed to be turned. Almost…read more$400.00 they said. I took my vehicle to Midas and they told me that the brake pads were only about 1/2 worn and nothing wrong with the rotors. Thanks Steve, I'll be back.

General manager was up front and honest with me regarding his ability to fix my problem with my…read moreLexus. Not that he couldn't fix it but we would be better off having Lexus look at it as they would be potentially chasing ghosts and could rack up a hefty bill. I really appreciated his honesty and candor. He didn't even charge me for the inspection work they already did on the vehicle. Would definitely recommend and use them again in the future.

Sat here for 4 hours for a alignment and oil change just to be told I had to take it somewhere elseread more