Currently in the Bay today at Smyrna's Take 5 and I received amazing service all around! Thank you to the gentlemen that greeted me warmly & timely took care of my oil change! I'll make sure to make this my neighborhood Take 5! *Honk Honk* read more

BUYER BEWARE! My daughter went to this location to get an oil change for her 2018 Hyundai Sonata. $193 later, she left with synthetic oil change (unnecessary) and 2 new air filters. I called the location and they said it wasn't predatory, they were "just providing the information to my daughter" ... she's 21 and doesn't know anything about cars. She did what they recommended and she got ripped off. I strongly recommend staying away from this and all Take 5 locations (I called Corporate to let them know the situation and they were unable to help). read more

I've passed by this place so many times, never knowing that this year would be my first time actually stopping in. I normally go to Jiffy Lube (when they want to act right) to get my emissions test done. If you live in Georgia, you know the whole song and dance we have to go through every year just to get our tags. I called two Jiffy Lube locations -- one told me their machine wasn't working (hard eye roll, because that always seems to be the case), and the other told me no one was there to do it (another eye roll). I was on a mission to be on time with my registration this year. I wasn't about to pay another late fee this year like I have in previous years (don't judge me! ). So I kept calling around and came across this place. I saw the ratings were good and that they actually had someone there, so I drove right over. I was a little taken aback at first because I'm used to getting out of my car and waiting inside while they do the test. Nope -- not here. You stay in your car, which honestly isn't bad at all. The gentleman who helped me (I wish I remembered his name) was great. He was polite and kind. It was raining and a little chilly that morning, but that didn't stop him. He got everything done quickly, and I made sure to blow my horn once he was inside because there's a sign that says to honk if you received great service lol. So make sure ya'll honk! I'd definitely consider coming here again. I even brought my laptop thinking I'd be waiting forever, but I was in and out and back home in time for my meeting. I highly recommend this location. Keep up the good work! read more

My son went in for a basic oil change- his first on his own- and they completely took advantage of him. $105 oil change and added a $140 antifreeze exchange that he didn't ask for (and didn't have explained to him in any way- can't say for sure that this work was done because he was sure they just did a basic oil change). $250 lter, my son learned a hard lesson about how it's not impolite to question a bill that seems too large. I'd go someplace else. read more

Take 5 Oil Change - Receipt - Oil Change Stations Near Me - Smyrna, Georgia

Chris and the guys took care of me after another oil service over filled my vehicle up with oil. I am a new customers from this day forward ! It's the exceptional customer service for me! Thank you! read more

I've been going to Take 5 for a little while now but had not been to this location before. Customer service was great as always so if you're looking for a regular spot I'd definitely recommend. A few things to consider with this location if you ever plan to come: There is a car wash right next to it so after 6pm the entrance from Woodland Terrace will have cones blocking customers from driving in that way. They belong to the car wash. Enter in from Bell St. across from the Jamaican restaurant (next street over). You'll drive around the car wash, follow the signs and veer to the left to get to Take 5. Meghan helped me and also did a great job explaining all my fluids that were refilled and where they were when I came. read more

Take 5 Oil Change @ 2543 Spring Rd SE, Smyrna, GA 30080 ABSOLUTELY APPALLED AT TECHNICIAN INCOMPETENCE (JOSE) AT MY EXPENSE! Please do not let them up-sale you!!!!! DO NOT TRUST THIS COMPANY FOR MORE THAN AN OIL CHANGE!!! They are not equipped for repairs if something goes wrong and will not cover the damages! I took my truck to get an oil change here a few weeks ago and proceeded to be upsold by a very adamant technician to do a coolant flush. I obliged, trusting the tech knew what he was doing. After an hour, I realized the flush was taking longer than normal but there was no communication on what was taking so long and so I left a little uneasy on if the job was done right but had no time to confirm since I was on my way in to work. About a week later, on a Sunday, I walk to my truck before work and noticed ALL of the coolant has leaked out of my truck onto the ground forming a large puddle. (Keep in mind I've never had coolant leaks or overheating issues with my truck.) I immediately rush it back to the Take 5 location on Spring Rd as my truck is overheating and smoking at this point. They try to assess were the leak is coming from to no avail. They said I have to take it their partner repair shop to determine who's at fault. After 2 days, I'm finally able to get it to the shop and they determine the leak is coming from the timing cover gasket that burst. They tell me b/c there was a small preexisting leak (not sure how they were able to determine this and even if there was one, why didn't the tech inform me or inspect the vehicle before doing the flush??) Why was this not noted, disclosed, or documented by your technician before performing a pressurized coolant flush? Any competent technician would inspect for leaks before carrying out a flush. Failure to do so is negligence and directly led to further damage. I paid almost $700 out of pocket not inlcuding the flush job!!! I've called this location multiple times and spoke to a manager who says he is investigating the matter but have received no call back or communication regarding the outcome. They refuse to take any accountability. This is a nightmare! STAY AWAY! read more

Jason and Fay were EXTREMELY HELPFUL AND PROFESSIONAL. They informed me about everything going on with my car and even filled my coolant and windshield fluid, very thoughtful! I will definitely be back and I highly recommend them to everyone! They have a lot of experts to help you! read more

I used to really like going there, the first few times, even though someone's lack of replacing my radiator cap properly caused about $500 in repair work. They did say they were sorry, if it were one of their service people (it was), but weren't going to take responsibility for it. I can understand that, since it would be impossible for me to prove, other than that they were the last people to remove and replace the cap. But when I returned the following year, was already in the bay, and discovered their prices had been jacked up by nearly 100%, I was shocked. Even with my $10 off coupon, it was nearly $100 for a synthetic blend change! This is twice what ever cost me in the past, and since they never post their prices on-site, or online, there was no way to know what to expect, ahead of time. Needless to say, while it's convenient, it's not worth paying that much more than most every other place around, just to change my oil. If they were going to raise prices that much, it would've been nice for them to let their regular customers know about it. read more

J'ermine was the first in the two months I have been coming here to offer me a water! He actually greeted me and offered to help me! Scrub hub Smyrna is the new name of the car wash that's associated with this oil change. I am only reviewing the car wash since I have not had service done by the oil change section. I alerted Carl who was picking up the dirty rags that they just need to shake out the rags and get the dirt out before they put them in the wash and possibly wash them twice or three times if necessary. I don't think anyone would want to wipe their car with these dirty rags! The overall car wash is great! I have three monthly memberships! But I have to sort through all the rags before I find one clean enough to wipe off the excess water! I hope they do better in cleaning their rags because this rating would be much higher if they did. In addition to Doing a better job in hiring because some of their service professionals Just smoke on the side with her mask off talking to each other! Often when I drive up only one person comes over to help me! But there some people like Charles who just started there, they call him "too tall " Who honestly seems like he wants to be there! Others I've seen just want to get paid! I know this is harsh but in today's worldI feel if you don't want to be there to get a different job! Charles and Jermaine have given me one of the best service since I've been there, which had been a couple months now. What they are missing is on site managers. Every time I ask for one they are never available or they don't have one for that day! This rating would be much higher if they would just resolve these two issues namely cleaner rags, and people that work there that really want to be there! read more

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Can't say enough good things about Will, Marv and the crew at Take 5 Oil Change. Highly recommend to any one needing any of their services. I had an issue with the oil filter they replaced and they came to my home and took care of the issue. They went above the call of duty! read more

First time coming here and was optimistic of the service. I ended up waiting over 30 minutes just to get into the oil change bay. Oil change took about 20 minutes once in the bay. Customer service was good once I got the oil change. Cost was on the higher end. It might have just been a busy day. I'll have to try it them out again and hope for a better experience. read more

Take 5 Oil Change - Photo of exterior from inside vehicle. - Oil Change Stations Near Me - Smyrna, Georgia

Came in recommendation from a friend now that my car is out of lease warranty. OIL CHANGE Synthetic oil change was about $70 and i had a $10 coupon that they gave me onsite and i really appreciated it as a first time customer. They took my car info, asked me what oil change i wanted (about 6 options) . I was in and out in 20 minutes and i will be back to this location or at least this chain for oil changes. read more

Take 5 Oil Change - Drive thru oil change - Oil Change Stations Near Me - Smyrna, Georgia

Jose did not change my oil due to "if it were my car I would not change it" because the levels were good. I advised him my maintenance signal was on and that means it's time. He dismissed it and say he would not want to perform it and it did not need it. YET he radioed in on my coolant flush which he asked the guy performing the flush, if all OEM vehicles coolant were pink. It appeared the guy told him it was not dirty. I knew my coolant was pink yet how did he not know that. I had already paid for it after pondering that it could have triggered my maintenance signal. Jose do better and I will be contacting the mgr for a refund, not another service. read more

- NOT PLEASED AT ALL - Took my car to get an oil change before a long trip, which I told the lady who tended to my car that I still had just over 1000 miles before my next oil change was due, but wanted to avoid having to change the oil at my destination, (which I obviously should have done). Completely new staff since my previous visit. Not only did they raise their prices by at least 25% but they tried to sell me every extra thing they have, which I kindly declined, but I came to find out half way into my trip that they did not top off the fluids that came standard with the oil change, but my battery was loosened right in front of me, behind the hood, while I trustfully waited. In the middle of my trip, my car started jerking and fussing and all the electrical parts were "failing" out of nowhere, which it never happened before this visit to this location. I don't think I can trust them with my other vehicle. read more

I will never request a cabin air filter from Take 5 ever again when they're charging 4 times the about that one costs on Amazon. Highway robbery. And that's IF I return. Big if. The $5 coupon offered should've been $35 but that's just Take 5 telling me to go elsewhere for my next oil change. Fool me once.... read more

Take 5 Oil Change - $50 for a cabin air filter. That's 4 times the cost of one on Amazon. Absolutely ridiculous. Will never fall for that again at Take 5. - Oil Change Stations Near Me - Smyrna, Georgia

I decided to take a road trip at the last minute but my car was due for an oil change. The dealership was not able to get me schedule in time so I had no other choice but to find an alternate location to get the service. I recall coming to this location years ago and I am pretty sure it was a different company at that time. The new set up is actually two different businesses. The oil change center and then the car wash is under different management. When I pulled up I actually pulled into the car wash entrance by mistakes you need to bypass the wash entrance to get to the oil change entrance. I was immediately greeted and my information was obtained. They started servicing my car immediately. I was shown a price list for oil change options. It was recommended that I get an oil change that cost $89!!! I Laughed at this price. I get my oil changed religiously at the Acura dealership for $50! After advising the staff of this, allegedly they gave me the $62 oil change for $50. If you can't tell, I am very leery of places like this. I just don't trust that they always do the right thing. However, I must admit that to my surprise they did NOT try and sell me an air filter! The staff even showed it to me and said I can wait until my next oil change to purchase one. Overall, the service provided by Chris was impressive. Not only did he not upsell me on items I don't need, he also told me everything he was doing such as which fluids were topped off and which ones were already at an acceptable level. He also let me know that the fluids were warrantied for 3k miles. As such, I can come in and they will top them off with no questions asked. Another thing that I appreciated is that the service was provided while I remained in my car! I say if you need an oil change give them a try, and that's coming from someone who has trust issues with car service companies! read more

I needed an oil change and was serviced by Corey who is amazing. Very quick process, I was out in about 20 mins and he pointed out a few things under that hood that need attention to keep my car in great shape. I'll definitely go back in the future. read more

I've use this place for oil changes probably about eight times. Seem to be a pretty good operation up till the last couple visits. Once you can finally get in, they generally do pretty good work. The problem continuously seems to be how they queue up cars. It's a tight fit just to get into the place, and they never seem to manage the flow, first in first out! Again today, three cars that arrived after me. Got to the stalls ahead of me. Got tired of waiting and just backed up and drove off. Guess I should've learned my lesson the last time they did the same thing. Guess I need to find another place. read more

Today, my car was feeling slugish, she didn't have her usual pep, I knew she needed an oil change because we were way past due. I went to a new place called Take 5 (it's connected to Scrub Hub) you pull up and sit in your car while you get an oil change. Take 5 is located on Spring Road, it's best to enter from the street on the side, Afton Downs. You'll follow the arrows around the car wash, there were 2 Scrub Hub attendants outside and they waved me through. I pulled up at 10:06am, to the oil change entrance and Mario the Assistant Manager came up to my car. I told him, I wanted an oil change and he asked me to pop my lid. He looked under the lid and my engine cover was off. He gave it to me and then told me the 3 prices they offered, $49.00, $69.99 and $79.00. I told him which one I wanted and moved forward. At 10:08, I was told by Jennifer, they would be right with me. At 10:10, someone new came over, Bobby, he looked under the hood and started filling my fluids, then he started my oil change, Mario came back, asked about my wipers and if I had any concerns or questions, at this time I paid, Mario brought over the card reader and he looked away while I put my pin. When done, Mario asked me to turn on my car, Jennifer was under the car, doing a saftey inspection to make sure there were no leaks. He also, showed me my oil stick and asked me to verify it was at level. He gave me my oil change mileage sticker, then asked if I wanted them to clean my windshield. I asked him how to turn the change oil light off and he instructed me how to do it. By 10:30, I was being directed out of the bay by Mario. I really liked not having to get out of the car. Everyone who approached my car said Hi to me and were vey nice. They were all wearing face coverings, but I could hear it in their voices. If you're heading here, look it up online and know what package you want in advance. Note: Mario did not replace my engine cover because it was around eletrical equipment and if somethng happened they would not be able to repair it, so it was for safety reasons. Thank you Mario for thinking of my safety!! read more

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Great service. Friendly staff. They made my time there quick and easy. Thanks drive thru oil change! read more

Take 5 Oil Change - Drive thru oil service across from RaceTrac - Oil Change Stations Near Me - Smyrna, Georgia

This is the most amazing, efficient, informative, educational staff in the industry I have experienced and met! I have been to dealerships, European car shops, pep boys to pull up Drive Thrus and THIS by far has been THE BEST! Across the board! I HIGHLY recommend you pull up and take your car there today! I trust them for sure and will be back when my mileage is up! read more

In and out in under 20 mins ... last min Sunday oil change before driving all the way to Texas for the 4th MERICA!!! ....Staff is Great super friendly ...,Jasmines on it she's a great representative of your company ... hire more like her read more

First time I went to this place since I bought my car back in 2019, and my car caught on fire from oil leaking 3 weeks after they did oil change. Never recommended.. read more

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Watching worker hit on a car of girls while lines were backed up. Zero urgency out of anyone working there.

I've been here three times and every time the customer service is so spectacular!! They are definitely the best!

Warning to luxury car owners! Avoid the Smyrna Ga location for oil changes. Managers and technicians lack the confidence, experience, and trustworthiness you need in quality services! read more

The TAKE 5 team offered friendly and thorough service and an all around great experience. As a busy Mom, I made an impromptu stop here for a quick oil change after my toddler fell asleep while we were running errands. The team helped get me and out as quietly and quickly as possible. Not only did my kiddo get a solid nap but I got to check a few more things checked off the "to do list". Thanks guys! read more

This take 5 is fantastic. I drove up asking if they could just replace my heat shield and they went the extra mile. A friendly guy started filling my coolant and cleaning my windshield before we even started talking. It was fantastic. Within 2 minutes of asking Meghan (I saw her name tag) I saw Robert (also saw his name tag) jump in and heard the rest of the crew hard at work underneath the car. Is was super fast, super friendly, and super professional. Highly recommend!! Didn't get all the names but whole staff that helped us was really great. read more

True to their name, it only took a matter of minutes to complete my oil change. Within those moments, the attempts to up sell became unbearable. I ended up getting new windshield wipers, only to have them fall off less than an hour later. Great coupons online for %50. read more

Took My Mercedes to Take 5 Oil on Spring Road in Smyrna and It was excellent . I wasn't sure if they could do European cars and Jasmine assured me that they would not only perform at a high level and get it done but it would be in a timely manner . Robert and Corey ,the technicians , were great as well . Very informative of the process and welcoming to any question or concerns . I woudl recommended this location to anyone else in the area looking for quick , reliable and trusted service ! 5/5 read more

Could not be happier with my service here! Coolant level on my Range Rover was low and it's New Year's Day so the dealership isn't open. Take 5 kindly checked my levels & topped me off! I was literally done in 5 minutes. Everyone was so kind and helpful, cannot recommend this location enough! read more

Got an oil change here. I'm from out of town and needed an oil change. Robbie took care of me. Excellent service. Best service I've ever had getting an oil change. You don't even need to get out of the car! Value is normal so I was happy with their service. For a new air filter and oil change. If I ever need an oil change while up here again, I'll definitely use them. read more

THE WAIT TIME!!! Y'all need to change your name to 1 HOUR OIL CHANGE!! I sat in-line for a hour and then come to realize it's been 3 lanes open and I see people standing around with hands in their pockets and drinking Coca-Cola! I will never be back! read more

I received the best service from Chris B and the rest of the team today. No waiting and remarkable customer service.

I went in thinking I was due for an oil change at 7am but was only actually due for top off. The Manager Chris was an absolute pleasure! Great start to my day. He didn't try to oversell me and let me know that I wasn't actually due but that his team would be doing a myriad of things at no cost for top off, offered to clean my windshield, and put air in my tires. Quick, easy, and great customer service! Thank you, Chris and team! read more

Kody and Kaylin were awesome! Very knowledgeable, efficient and customer service friendly. I was even greeted with a bottled water. This is my first time getting a "quick" oil change and it will definitely not be my last. Thank you so much!! read more

I used to frequent this location for car washes and oil changes. Since becoming Take 5, the prices have increased and quality decreased. After my last car wash and detail, my seats were left very damp. I had an oil change and the car air filter was not installed correctly. Also, the maintenance light was not reset. read more

Lakisha and her team did the best job and were so fast! Gave me good advice and told me where to find coupons! On top of that, they checked me air pressure, fixed a piece of my car that had been dragging, and washed my windshield. So precessional and kind. As a girl, I always feel like I'm getting scammed when I take my car to get any work done. Not at take 5! I will be a customer for life!!! read more

Came in for a oil change and the female technician Fabiana had me in and out quickly.