Located @ 2731 Candler Road Decatur, GA 30032 Duhoney and John provided excellent customer service. They both provided excellent customer service on every step of my car repairs. I requested a front end alignment and tire balance and rotation and the value was under $250.00. I was very satisfied with the service I received here today. It was definitely the value for me. If recommend this location to my family and friends. read more

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I was passing through Atlanta headed back home to Alabama when I kept hearing a noise,I called this location and spoke to Honey she was such a sweetheart and told me not to hesitate to come on in,upon arrival the Manager Howard got me right he was amazing and service was promt,I cant thank this team enough for helping me out as I was so nervous,they calmed my nerves and got me right back on the road,I made it home safely with no problems and no more noise,thank You Howard/honey and the entire Goodyear team read more

Overpriced considering they would not try to remedy the problems they created. You would never expect unrelated problems but maybe this results in more work for the shop. read more

I was at the service station when a gentleman at the next pump heard the same noice I heard but I never did anything about it, he suggested that I bring it in for a diagnostic on my car, came to find out it was my radiator blower and hose, good thing I did, thank you Mr. Howard for your advice. I take it to Good year for all repairs now, everyone there is helpful and friendly. read more

Incredibly satisfied with DW Campbell Goodyear. I saved money on buying new tires via the salesperson recommendation and I couldn't be happier. They also provide free tire rotation with purchase. I also used them for my 50,000 mile vehicle checkup. It saved me over $3000 from what the dealer was offering me. Finally, an honest repair company. HIGHLY RECOMMENDED. read more

On a cross country trip and our tire pressure light came on. D'Honey at Goodyear took the time to check our tires and make sure all tires were at the correct pressure. She was an absolute gem!! Thank you SO much! read more

I visited Atlanta on 8/17 for the first time. Drove 3 hours from Columbia, SC. Was warned about the bad traffic and what happens on my 1st trip? I get rear-ended and slam into the driver in front of me. My bumper is severely dented and I'd drive back home if not for the fact it's rubbing up against my front tire. Called around to see if a place could squeeze me in on a Saturday. No luck. I call this location. Explain my situation. Howard picks up. Tells me if I can get the car there before 6, he'll take a look at it. It was 3:30 pm. 5:50 pm. On my way to the location in a tow truck. I call Howard and explain that we're on the way. Doesn't let me finish. Bring it on I'm told. We arrive and Howard looks at the car. Takes off the bumper and I'm on the road back home 20 minutes later. I was utterly blown away by Howard's kindness. He didn't have to squeeze me in at the end of the day but he did. Helped me out tremendously as I was in a city unfamiliar to me. Thank you so much Howard!! I'll never forget your kindness. read more

Ms. Honey and the manager, Howard were very good to do business with. They serviced my brakes, installed two new tires and they also did a front-end alignment for my 2018 Audi Q7. My car has been good to me, so I only wanted them to install the tires and was skeptical when I chose to have it serviced outside the dealership. However, their willingness to service and the cost comparison, felt like the right decision and I am glad the also did my service. Today they will install 2 additional new tires. It is my desire to establish a relationship there with my 2 cars with hopes they continue to value my business. read more

Haven't been here in years! I am so appreciative of the service I received on a Saturday without an appointment. I highly recommend this location. read more

Honey and staff at this location they are AMAZING! Customer service, leadership and over store great!!!! Very knowledgeable staff as well. Thank you crew, I appreciate you all read more

Customer service is A1 I took my car for tries an oil change I been taken my car to Mercedes benz store good year work is just as good

My friend took his car to another "express" place down the road. When he picked it up the car began to shudder. I went to help him and we were able to get the car to Goodyear. Goodyear examined the vehicle and immediately noted negligence of the previous mechanic. They affordably assisted in correcting the issue which would have cost thousands of dollars in damage. Really helpful team at Goodyear on Candler! read more

All I needed was an oil changed. I called several days in advance to make an appointment. Waited almost an hour before they even took my car. It finally went up on the lift and sat there for another 20 min. The guy doing the oil change did not know what he was doing. finally, almost 2 hours and $100 later, I pulled away. Maybe they are better for body work issues but I'll never go there for an oil change again. read more

Great service!! People who actually know what they're doing. Such a breath of fresh air compared to the rest of Atlanta. Came in to get a patch on my tire, brought in just the wheel and tire and dropped it off, told them no rush, I had all day. They called me an hour and a half later saying the tire was finished. Picked it up, at first I thought the paperwork was wrong, it was so cheap! Keith helped me check out and gave me my wheel back. He was very nice and professional. I took my wheel out into the parking lot and started putting it back on my car (there were several other people inside and I didn't want to trouble them with installation as well, especially after how little they charged and how nice they were) Keith came out and insisted that they'd take care of the reinstallation, and to just pull around back. I dropped the car, brought it around back, and Reg (one of the mechanics) had the tire on in no time! He torqued the nuts in a star pattern like you're supposed to, and even used a torque wrench on each one! I was blown away. I've come to expect bad work ethic from most people in Atlanta, but the guys at this location are the exact opposite! They are great. Definitely would recommend this location. read more

Do not take your vehicle here. I was scammed into purchasing off brand tires that where expensive. I was told these tires where the only one that fit. Then they added three years alignment and roadside repair without telling me. My bill was two times what it should have been. Called back the next day and was told "You signed the receipt". Yes I was paying attention. I didn't think Goodyear would try to stuff my bill without telling me. Stay away. Manger attempted to cover his guys and "allowed" me to 4 new tires for the same price. So they kept my money but I at least got two more tires. Had the nerve to try to tell me if they have earned back my trust come back for future needs. Ha. They rip me off and expect to ever come back or not tell everyone I ever see to avoid this place and "Brand" for allow no a store to try to scam customer to sell add one. Never again. read more

This was once my favorite car place to go when i started driving! i started going here because of my mom and the guys that's used to work here we're so welcoming. i have watched this place go down the drain over the years especially loosing good staff. I normally go for my oil changes and I go after 3 because I work mornings and never had any problems they would also compensate if they need me to come back another day. Well recently I called and was told their short staffed and by three they are trying to finish even though they close at 6. Coming in on the weekend is also no good! I also needed a new tire and they quoted me almost 200 dollars for just one! i loved this place but I gotta let it go read more

These guys aren't the fastest but they are thorough and very knowledgeable - Richard showed me some vital things on my car and helped me keep moving after we discovered an unexpected issue during a routine procedure. - I'll be back read more

I needed a sensor replaced on my tire so I went here to the Macy's service center to have it replaced. I bought a sensor at autozone but when I got there they told me they couldn't use third party parts. I said that was fine and I would just use the sensor they provided. After waiting maybe and hour someone came back out to tell me their sensor didn't work and they wanted to use the one I bought and they would charge me less. The next morning the light on my car. I took my car to the dealership because I thought maybe Macy's didn't know what they were doing. I turn out to be correct. They took the sensor off completely and charged me for doing nothing. I would suggest not using this service center. I'm looking for my receipt today and I will update this review with the name of the person I worked with in the service center. Stay away. read more

I arrived at 9:30-12:30 car in same parking spot all I needed was a oil change another car pull up 2hrs later they get to that car be4 minds I'll never come here again thought I was gone wait 5 hrs for a oil change shid DONT GO TO THIS LOCATION EVER AGAIN GO TO THE ONE ON MEMORIAL DR THEY MORE PROFESSIONAL read more

We are so grateful to this Goodyear station. We are a Navy family moving from New Orleans to Norfolk and traveling with a one year old, a two year old and a lot of gear. We hit a major pothole just outside of Decatur and blew out a tire. Thanks to Richard, our sales associate, and Christopher, our technician, we got our tire replaced quickly and were able to get back on the road. Fabulous service. Great people. read more

I called 8-10 different tire suppliers around Atlanta on the southeast side. Being in East Atlanta Village, we have many options. I was blown away at the prices I was quoted and those prices only covered the tires. I decided to call this location and I couldn't be happier that I did. They were half the cost of some of the quotes I got. Not only were they less expensive, their service included a lifetime warranty on the tires, free balance and rotation as well. Deondre helped me over the phone a few days ago. Gave me a quote and had my quote and paperwork ready when I walked in for my appointment. ALL of the employees were incredibly nice and helpful. Seriously so damn sweet. There was no haggling, and no add on "you need this or that". I couldn't be happier. Thank you so much to all of the employees that worked on my car today. You have a customer for life! read more

Came in for a flat, was out in 30 minutes. They were friendly, didn't try to hassle me or pressure me to buy anything unnecessary. Upfront about the labor costs. They are located in the parking lot next to South Dekalb Mall. read more

If there is anything you need done to your vehicle, DO NOT come here!! They misdiagnosed my 2007 Tahoe. I'm not from Georgia. Blew a heater hose from the firewall and took it in here to find out what caused it. The shop manager said, " it was the head gasket that blew and for $2800-3200 they could fix it and he would recommend both head gaskets be replaced, along with every gasket from the heads up and that I may want to replace the water pump as well, usually when the head gaskets go the water pump needs replaced." Really??! Uhh, no thank you. I got a uhaul and towed my truck back home to Tennessee to my mechanic. Told my mechanic what the shop told me down in Georgia. He said yea, it's possible. ALOT of pressure to snap off that heater hose. So, my mechanic instead of replacing all the head gaskets and seeing it's running hot, checked out the water pump. Pulley is very loose. It's the water pump NOT the head gaskets!! He saved me $2500+ Unbelievable---- DO NOT recommend!!! read more

So, I'm really surprised that this location only has one star. My experiences here have been great: quick service, very professional (and friendly), not the lowest prices, but comparable (then again, you can't put a price on peace of mind...). I would like to believe whatever earned them such a low rating has been rectified. read more

Booked an appointment online for an oil change at 2:30 PM today. When I got there I had to wait at the counter for 15 minutes before anybody appeared to help me. I was told that it would be at least 2 hours before they would be able to get to me despite an empty parking lot, 2 empty bays in the garage, and a freaking 2:30 PM appointment. When I asked what the purpose of having an appointment was the person I was dealing with could not provide me with an answer. This joke of a place probably did me a favor because if managing appointments is too difficult for them, then perhaps I really don't want them working on my car. read more

If I could give 0 stars I would. I made an appointment for 4:30pm, was told ot would take 2 hours for oil change and inspection. Walked around S. DeKalb for two hours, returned and was told they hadn't started on my car. No apologies, just only one person available for oil changes and he was too busy working on additional services for a car that came in after mine. The manager Mike Bernard took my number to call me when car was ready. When I asked why I didn't get a courtesy call after they knew they w were going to be later on my car, they had no clue. It was 630pm, store closes at 7pm and they didn't think to call me. NEVER GO Here!!!! read more

I took my car in suspecting a problem with the starter. They gave me a quote and I agreed. When I went to pick the car up the price was over $300 more than the quoted price. They replaced the starter and said it needed an ignition too. They corrected that issue but when I drove the car off (4 days later ) from their lot I noticed it wasn't driving the same. I made a return appointment for them to check it out. When I took a closer look at my car I realized all 4 of my tires were different - literally 4 different brands! My jack was missing and my alarm was disconnected. I called corporate and they recommended I call the police. I am unable to prove what happened there but buyer beware. I will NOT be returning to this location. read more

Courteous. Professional. Prices good. Near mall is a plus. Repair took longer than planned but walked to mall. Very happy with service

They did want want to cooperate with me. I live 1.5 miles away. I asked if I could be put in line and go home and get a call to come in when there was 1 car ahead of me. They said turnover was so fast that would not be possible. So, I've been waiting here for over 2 hours. I will not come back. read more

Do not waste your time. I just bought new tires elsewhere and their first recommendation was the wear on my rear tires was so vast I needed to look into getting 2 new tires. I had an appointment for 9 am. Was told it would take an hour. 2.5 hours later still here and everyone who came in after me have already left. The excuse? They were waiting for confirmation to work on my car. I CAME IN FOR A (overpriced) OIL CHANGE. Will spend my money elsewhere read more

Brought my car in because I heard a loud metal-to-metal sound and I suspected it was the brakes. I asked them to check the brakes at which point they told me that I had 4 people in front of me and I could leave the car with them. I left and they called me 3 hours later to say that there was NOTHING wrong with my brakes and my car was perfectly fine. THEN offered to change all my tires and an oil change for $1,000!!! I declined and took my car elsewhere. Come to find out the metal to metal sound was IN FACT my brake pads that had been worn out!!! Instead of stating the obvious they tried to scam me out of $1000. The mechanic who ended up fixing and installing my brake pads told me any skilled mechanic could easily tell the brake pads were worn. I ended up pay $100 for pads + installment at the 2nd mechanic shop. I would NEVER EVER go back to this Goodyear nor any other branch of Goodyear again!!! read more

We are traveling from Fl to Tn on our spring break trip and noticed a bolt in the tire when we stopped for gas. Michael Benson helped get us back on the road quickly with a patch. This location offered us quick and friendly service to these out of town travelers. read more

Would not recommend this place! I took my car here because my air conditioner was not blowing cool air. After paying $321.00--198.00 for labor, the air conditioner in my vehicle blew cold air for only two days. Of course, I took it back. The bottom line, after all the spiel from the mechanic, was they needed to do more work on my car (hours of work) to find out what was really going on. He offered to write up the work order for me, which of course was going to cost me more money , and judging by the cost of their labor, it was going to cost a LOT money! Out of $321.00 and still a non working air-conditioner. read more