Do not use this place they are crooks. Said i needed wheel barrings on my Honda. And wanted $1400.00 to fix it. Good thing I'm not clueless. Took to a muffler place and fixed it for $20.00 . Said the oil place guys forgot to but a cover back on.. They have no clue on what they are doing . If you go here and have work done . Hope you dont mine spending money you should never have too.. read more

This place is a scam. I took my car for an oil change 07/26/2025. The store manager stated that my mileage is high and watch for my vehicle temperature gauge because my car can start running hot. Fast forward 3 weeks la my tempert gauge moved slightly pass the middle. I took it to my trusted mechanic where he stated that the coolant was low. I called Precision to ask did they put coolant in my car? They asked can I bring the car in. I brought the car in there was no signs of a leAJ. They move my car from the shop. I go inside to get my keys. They pulled back inside the shop in a different lane. While I'm waiting for my keys the front desk worker ask me to come look at my car and water spewing out everywhere. The guy at the front desk told me it was going to cost $800 to fix and that I should not be driving it and to let them fix it. I called the manager this morning and he hung up in my face. They are money hunger and they damaged my car and expect me to pay top dollar's to fix it. read more

Please do not go here this place scams!!!! I went to get a wheel alignment on September 28th still realized my car was feeling the same so I went back and the next mechanic said no wheel alignment could or could've been done because I have broken control arms and if they tried to perform an alignment that the arms would break . So I asked if that's the case then how could an alignment had been performed by you all 2 days ago they said they couldn't respond to my question !!! Meaning my first visit I paid for a wheel alignment service that I actually didn't get serviced on my vehicle! Save your time and money from this place! I wish they did better ! read more

Darryl is very knowledgeable and honest and actually takes the time to explain why a repair is needed. They replaced Lower Control Arms and rear bearlungs and he showed me the worn out parts that he removed. read more

Just went to precision tune, now I'm at Midas. After wasting about 15-20 minutes of my time the guy/shop manager told me he couldn't get off my drain plug. Went across the street to Midas, told them my problem. Guy got my drain plug off, gave me a full synthetic oil change, and "RECOMMENDED A NEW DRAIN PLUG". The desk clerk was loud, and wasn't knowledgeable about the types of oil or oil filter they used. Also PDA to one of the MECHANICS. Unprofessional, also couldn't give me an exact amount for the military discount. Thanks Midas. read more

Precision Tune Auto Care - Thes people helped me - Auto Repair Near Me - Marietta, Georgia

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This review is for the customer service of Ms. Doris. This is our second time visiting the Precision Tune off of Cobb Pkwy. Ms. Doris was very welcoming. She answered all of our questions and made us feel at ease. We decided to leave to grab a bite to eat and she ensured us that she would call us just as soon as our car received a diagnosis, which she did. She explained everything to us in detail once we returned and even pulled the mechanics aside so we can get further details. We would return again just off of her customer service alone. Great job Ms. Doris. Thank you! read more

I've had nothing short of an amazing experience every time I've brought my car here. They are very knowledgeable and don't charge insane prices. Would recommend this place to anyone! read more

I came here to get an oil change and not only was it quick, efficient and affordable, they also had excellent customer service. I definitely would come here again and I highly recommend them. read more

This location did not even take a wheel off but lied and tried to rob me of all this money when the only problem I had was a knot in one of my tires and when I went back and told h what he done.....he just threaten to call the police and i asked him was he even going to apologize for not checking my vehicle out and wanting to charge me for a lot of things not need. This happens way too many times. Even and incident happened while I was there that was poor service and the company did the person wrong did not apologize just told the person what they would have to charge but he kelp telling them but you guys are the only one that work on my vehicle. This is sad and sick and greedy. DRA Date: 05/ DRA Date: 05/24/23 09:05 AM PRECISION TUNE AUTO CARE 1200 VETERANS MEM HWY SE MABLETON: GA 30126 Ph: (770) 948-6655 LUKEFROMPRECISIONTUNE@GMAIL.COM Precision -Tune: Auto Care 2003 Ford Truck Explorer Sport Trac 2WD V6-4.0L VIN E VIN: 1FMZU67E03UA72924 Mileage: In 0 | Out O ITEM Part Part Labor Part Labor Flat Fee Labor DESCRIPTION Wheel Bearing: Front Suspension - Wheel Bearings - Bearing - Inner - 1 - Front Wheel Bearings & Seal Wheel Bearing: Front Suspension - Wheel Bearings - Bearing - Outer - 1 - Bearing Wheel Bearing: Replace - Front Suspension - Wheel Bearing - Both Sides TIRE 255/70R16 Tire Mount And Balance Tire Disposal Fee Alignment PART # QTY/HRS B7C1201A 2 B5A1216A 2 RATE 1 2.20 4 RATE 1 1 20 Custom Labor Rate 1.00 PRICE/RATE 25.68 20.83 155.00 179.99 155.00 100.00 TOTAL 51.36 41.66 341.00 719.96 186.00 20.00 100.00 Payment is expected at the time of completion. A, non-refundable, 25% deposit is required on all repair orders over $1.000. All parts are new unless otherwise specified. OEM means Original Equipment Manufacturer (Factory) part. The shop is not responsible for any damage to vehicle caused by theft, fire or circumstances beyond our control. The Shop Supplies Fee represents costs to the motor vehicle repair facility for miscellaneous supplies. A vehicle storage fee will be charged daily for vehicles left on-site after 72 hours from notice of work completion. Replaced parts will only be saved or returned to customer upon request prior to work completion. ESTIMATES ARE VALID FOR 30 DAYS. Parts: Labor: Flat Fees: Shop Supplies: HazMat: Subtotal: Total Tax: X $812.98 $627.00 $20.00 $100.00 $0.00 $1559.98 $56.78 Customer Signature Date 05-24-2023 Total: $1616.76 Page 1 of read more

It's hit or miss with them. Sometimes they take care of you, sometimes they say they can take you over the phone and will leave you sitting in the lobby for 2 hours with no further communication. Then when you ask say you came early and that they had you scheduled you for another time. Even though they told you over the phone you could come right away. read more

I used their website to make an apt. online. When I heard nothing back after several hours, I called them. Turns out the online booking system isn't an option for this location, although their address, phone nbr etc. are featured and I got a return email advising they would confirm my request shortly.. They don't make appt. at all. Wasted the day waiting for a confirmation. Most inconsiderate treatment I've received this year. Last bit of time I'll waste with them. read more

The staff is great. We have been getting oil changes here for years! We got axel work done and they went above and beyond!

I've moved out Marietta to South Atlanta, & have taken my car to other shops because they were closer. But after several mishaps, I will drive all the way from S. Atlanta to go only to this shop. I know when I get my oil changes done, they'll be done right and for a good price. The lady at the desk with extremely nice. The mechanic is knowledgeable, and he never tries to price gouge me. I've gotten oil changes, brakes, and electrical work done here. read more

Fast, efficient and knowledgeable... what more could one ask for? Pleasant experience that took less than 30 mins! read more

They don't answer the phone and it goes directly to VM. The VM box is full and it says your call won't be returned. Nice way to run a business. read more

They were way off base when they told me I need a new caliper for a 2013 vehicle. They either don't know what was wrong or they made up an issue. Never go here. read more

I am so disappoint in this location. I've been coming to this same location since 2007 and her it is 2022 and they do not honor anything. They don't honor any coupons and they don't honor ladies day. I miss the old management they were extremely nice very friendly and made you feel at home you know that know you by your name this year was the first year I've ever tried to u the coupons they sent me in the mail and I get nothing. horrible service. I will never return to this location read more

Don't go here - you could wind up dead! I brought my car here to have the brake pads replaced. They told me one of the brake calipers had gone bad and they replaced that, too. When I went to pick up my car I found that the car rolled with the parking brake engaged - they had not adjusted it. I asked them to adjust it and the manager and several of their mechanics looked at it and they were unable to adjust it. Finally the manager told me that my parking brake "auto adjusts" and I had to just keep cranking the handbrake up and down (this was complete BS). I looked up how to adjust the parking brake in a Haynes repair manual for my car and took the instructions to the mechanic the following day. He then adjusted the parking brake, although he did not lift the vehicle and rotate a rear tire to gauge the amount of adjustment, as per the instructions in the repair manual. On the highway the caliper they replaced came off completely, all the brake fluid drained out and I was left without brakes while driving. I was lucky to be able to coast to a stop without having a potentially fatal accident. I was stranded overnight out of state and had to have emergency repairs performed the next day at a local shop. There was extensive damage to my wheel and brake system. I brought all of my paperwork back to Precision Tune and they refused to reimburse me for even a penny. I spoke the owner and he was quite inconsiderate and told me to go ahead and sue him because he wasn't going to pay me anything. read more

My husband visited this location last week, and proceeded to explain what kind of oil his Dodge Magnum requires. At the time, the owner contested and pushed for a different kind of oil. After a bit of back-and-forth, the owner finally agreed to do what his customer was asking. The next day, as we're driving to Florida, my husband's check engine light came on. He had the light check and was told the issue was his oil pressure sensor. Immediately after, he looked at his oil change receipt and noticed the owner DID NOT put the correct oil in the car. Naturally, he took it back to this location, and when he explained the issue to the owner, he promptly became defensive. Instead of offering to fix his mistake (a mistake that was also confirmed for him by the Dodge dealership, on SPEAKERPHONE), he started yelling and fussing in front of his other customers! My husband refused to leave until the issue was fixed, but he remained respectful despite this terrible customer service. Finally the owner went to the back, and a few minutes later, the police arrived. Apparently he went to the back and called them. My husband explained the situation to the officers, but the owner continued to shout in the background! Not professional at all. Other customers were soon swayed away, and they eventually began to leave. At this point, my husband knew he wouldnt be getting any justice, so he decided to leave. This is the first time i've ever wanted to give an establishment ZERO stars. There's usually at least one redeeming quality, but in that is not the case with this Precision Auto Tune. I hope this review will help other see that the owner of this establishment is not running his business properly. read more

Its hard to find a better deal on an oil change than what Precision Tune does em for. I brought my Jeep Wrangler here for an oil change on a Friday afternoon and there were a few people in front of me, but they were still able to get me in and out in a reasonable amount of time and at a price much better than other places I've been. I'll definitely be back. read more

I've been coming here for a few years now. This place is my go to always because I always get friendly, honest, and speedy service. I had two really old cars and Darrel has always been there for me to help keep them up. I don't think they would have lasted as long as they did if it was not for this place, as they were both near 200,000 miles. Now I'm on my third car and plan continuing service here as I consider and Darrel and his team family (they just don't know it yet!) read more

These guys were great! They are knowledgeable and genuinely wanted to help. Their pricing is fair and the quality of service they provide is worth every penny. Highly recommended. read more

Nobody does it better than Eric......many years of great service for my cars....Thank you.....IN general....they take good care of you..!!!Adrienne read more

Honest people! And a swift synthetic oil change for a great price! I overheard Daryl giving advice to a customer about her battery that needed to be changed. He could have taken her for $169, instead he told her that her other option was to get one at WalMart for only $69. What a nice honest man Daryl was. It's great to know. read more

This shop shines above all others. They are honest and always under promise and over deliver, which is a smart way to run a business. I would trust these guys to work on all of my vehicles without hesitation. read more

I went to this location on Friday November 27th (the day after thanksgiving). There were about 7-9 people in an approximately 10x10 space, some with masks and some without. Most of the people without masks were the workers. We asked for help as we were coming to have my breaks checked and possibly replaced. We had a brief wait and then we were met outside by a gentleman without a mask. I asked if he could please put on a mask before doing his inspection, his response was "no" and he simply walked away from my car without explanation. We thought he had said yes and went to get a mask but after about 5 mins of waiting I went inside to confirm if he would be able to help us. He responded with no, that he was indeed refusing to put on a mask and that he would not help us. He mentioned that his location was independent and they were not required to wear masks. I asked if anyone else would be able to help us while wearing a mask. He refused again and blatantly ignored me while I spoke. I asked for the manager and was informed it was apparently him. This was my very first time at Precision Tune and this left a very sour taste in my mouth. I later went on to spend $500+ dollars at another location, his loss. I was very disturbed that during a worldwide pandemic a MANAGER would refuse to wear a mask for the comfort and safety of his clientele. Needless to say I don't recommend anyone visit this location; they are not upholding the CDC guidelines and are not willing to wear masks upon request. These are people who need to get in and out of multiple vehicles and come in contact with many people and surfaces throughout the day. It was disgusting and I was happy to have had a much more pleasant experience at the location on South Cobb Drive in Smyrna. read more

I've never been more dissatisfied with the customer service at a place of business before. The only reason I came to this establishment again is bc it's close to my house and convenient for me. The desk clerk has one of the nastiest dispositions and quite frankly her actions display racism. The first time I came in one of the mechanics stole at least $2.50 worth of change from the driver side of my door. I didn't notice until after I left the place so I called up there and explained the situation to the manager and he said that he would rectify the situation the next time I came in. So the next time I came in, I spoke to the manager before getting my service and he said he remembered the situation. He thought that giving me $1 off my service was adequate reimbursement for someone stealing out of my car. I didn't even feel like making a big deal out of the situation so I said my little piece, paid, and just left. I'd never been more upset. I came back in November 27th and got an oil change. Only because it's convenient for me. And I've honestly needed an oil since the beginning of January but I've put it off because I've been so busy. I don't know what kind of oil they put in my car but a synthetic oil change should last at least 3 months or 5,000. I needed an oil change well before that. Of course they don't think that it's their issue or something wrong was done on their end. I WILL NEVER COME BACK TO THIS ESTABLISHMENT AND I WOULD NOT RECOMMEND ANYONE TO COME HERE. I've never wrote a bad review for anything, no matter how upset I was but I STRONGLY RECOMMEND ANYONE OF COLOR ESPECIALLY TO NOT COME TO THIS ESTABLISHMENT. read more

I wish I could give this place no stars. My oil change took forever, and they didn't even check the fluid levels or anything. I tried to use a coupon from yelp, but the manager refused to accept it. Service was terrible. read more

I had my oil changed here 2 weekends ago on a Saturday. They were able to take me at the last minute, and finished in a very timely manner. The guy at the front counter was extremely polite, and also was very nice when I called before coming in to see if they had room for me. The experience was less painful that a typical oil change, and the staff was nice. What more can you ask for?! read more

Darryl Fisher is professional, proficient, and moreover, personable. He knows how to make one feel valued vs. a "customer." Many thanks for the assistance with the 2003 Nissan's gas cap! read more

I have mixed emotions about this place, while on holiday I decided to get my car that is at home serviced. I notice there was a shake when driving - I stopped by here and was advised to get an alignment which I did. Let me say this - the alignment was done super-fast and the price was great $59.99 for a 4-wheel rotation. I was in and out in about 30 minutes, the issue is possibly my own expectations when I bring my car to a mechanic I expect them to tell me if they notice anything, soon as I drove off I notice the car was running the exact same way turned out one of my tires was extremely bad and needed to be replaced no one mentioned this, I actually had to go to an entirely different auto repair facility to find this information out. They also told me I didn't need the alignment just the tire. Although everyone there was super nice, and the service was fast I doubt I'll ever go back since I pretty much trust the mechanics to tell me what an issue is. read more

Three weeks ago my wife's audi was acting up. Would not running right, running very rough we couldn't drive it. I called the extended warranty company they told me to take it to midas, on powers fairy Rd here in marietta. They would look at it. When they called me they said I need an O2 sensor. And new spark plug wires. It would be $986.00 to fix it and they warranty would not cover it. I took it to precision tune on cobb Parkway in marietta. They gave me a tune up for $247.00 and the car was running great again. Midas was trying to ripe us offffff. So my raptor needed an O2 sensor. So I took it to them. They had it done in less then an hour. I would highly recommend this place to everyone. Fair and most of all honest. read more

I took my QX4 in to this location in May of 2018 as it had just begun running rough and they were the 1st auto mechanic I came to. Darryl ran a diagnostic check and found that the #4 sensor coil was bad. While replacing it he found oil in the tube. The repair took several hours, he assured me the problem was resolved, the car drove fine. I left there happy, with a smooth running car. I have driven it less than 1,100 miles, the same coil is now bad again, Darryl says it is because there is still oil in the same tube seal, which he never repaired or replaced initially. He now says that replacing the tube seal would have been a separate repair at the time, although it is identified on the written ticket. Long story short, although the quote for the initial repair increased $60.00 due to the increased labor, he is now telling me that replacing these seals will be an additional $600.00 because it is a labor intense job????? There was no initial discussion of replacing "tube seals" in addition to the #4 coil. I am not a mechanic, the ticket looked like a complete description of what was done. There was no quote given for further work to be done on the engine. Furthermore, as I was leaving on Saturday afternoon, Darryl explained that most cars would have been just fine with the coil replacement just as he had made it with no future problems, but Japanese cars were particularly finicky???? Darryl said, on Saturday, that he would, of course, stand behind the sensor. Today, he reneged on that. read more

The head mechanic did a great job looking over the used car I was considering buying. He went over it with a fine-tooth comb. I really appreciated his attention to detail. read more

Too bad they don't have minus stars because I'd surely give Precision minus 5 stars!A few days ago my daughter took her car here to have her brakes inspected. She was told her front brakes needed new rotors and pads, for the unreal price of $400! I'm glad I did not have them inspect the entire car because I'm sure they'd find plenty of things that did not need to be fixed to drive up the bill. Of course I knew that was a ridiculous price so I took her car to a shop near our home who's worked on our cars before and they fixed my daughters brakes, for $85, it just needed new pads, not new rotors.!What a rip off all of the auto repair chains are! Do your home work and avoid any of these chains and get recommendation from friends who have mechanics with integrity, rant over! read more

wow. this crew is amazing. definitely recommend coming here and giving it a try. theyre all hard workers and it reflects with how much business they get. read more

We have been coming here for about 2 years. They have always given great, honest and fast service. Recently when we were out of town, and our car had an air conditioning problem. We were told we needed a air compressor, which is about a $500-$600 service. We waited until we came back home and took it to Darryl. Darryl and his team fixed it for $100 and we didn't even need an air compressor. How much more honest can you get! They could have easily took our money for an unnecessary repair. They will forever have our business. read more

Best service I've found in Atlanta. Anywhere really. All the guys are great. Best prices and quality I can find. Can't stress it enough. There for 20 minutes and out. read more