I had a great experience at CB, in and out with a routine registration. The mechanic even took me…read moreout to see my car lifted up so he could point everything that looked great and things to keep an eye on with no sales pressure at all - I've never experienced that level of care and thoughtfulness before! The entire staff behind the counter was extremely friendly, and I enjoyed hearing them tell stories of how they helped out strangers in need on an extremely rainy day. These guys are the epitome of "good Samaritans" and I'll be back for sure!

Mr. Pawlik, My name…read moreis Terry Coleman Jr. You have a problem in your shop? I had a complaint that I wanted to address in person to Jerome. He took the request as talking face-to-face as a threat. I saw the fact that he didn't want to talk to a customer face-to-face as a bigger issue any original complaint. He believed that I was upset so he felt necessary to contact my mother to, in his words "bridge the gap". Here is another issue that was bigger than the original. If a customer and a business has an issue, the customer's family members shouldn't be a part of it. Today I came in to talk to Jerome to voice my complaints and instead of listening to the customer, he tried to justify his actions. Instead of hearing me out, he attempted to downplay my concerns by cutting me off mid statement. I tried to remind him a few times that I have a complaint as a customer Jerome interrupts with justifications to 1/2 statements . I admittedly interrupted him when I wasn't being heard. He injected that he suspects its a race issue. I don't see this as a race issue. I have a customer complaint issue that turned into three and I'm still not being heard. I tapped on the table to emphasize a point and seemingly he saw that as a threat or intimidation so he hit the table extremely hard a few times seemingly out of fear or anger. So after 15 minutes of me not giving into his narrative, Jerome showered frustrating love upon me as a Christian brother. And then he kicked me out. I told him that he wasn't Christlike. He may be a Christian, but not Christlike. I gave Jerome an opportunity of earn a loyal customer and he failed miserably. The rest of your crew is awesome. I can say that with no equivocation. I especially like to single out Kevin. His customer service instinct are awesome. If he teaches as well as he performs, he should lead a customer serviceworkshop at Christian Brothers. Take care and be well, Terry Wayne Coleman Jr

Tony at NTB Tire was great , very friendly and easy to talk to. He explained everything clearly and…read moremade the whole experience smooth. Because of him, I'll definitely be coming back. Really appreciate the service! From the moment I walked in at this NTB location, the first person who greeted me was great too (I didn't catch her name, but I'll make sure to ask tomorrow when I go back to get the tire she ordered for me). She clearly explained what needed to be done and gave me a price that matched my expectations, so I felt comfortable accepting it right away. Then Tony came and took great care of everything. Both made me feel confident and valued as a customer. I'll definitely be coming back

I had an outstanding experience at the NTB in Sugar Land! I arrived just a few minutes after they…read moreopened on a Sunday with a flat tire, and the young lady at the front desk greeted me immediately with a smile and a great attitude. Stephen, the technician, came right to the front, took my keys, and had my flat repaired in about 15 minutes. I was able to get back on the road and make my trip to East Texas without any delays. The service was truly exceptional. Everyone was professional, friendly, and genuinely cared about helping their customers. The repair was done perfectly by Stephen and my tire hasn't lost a single pound of air since. As a nice finishing touch, Stephen even brought my car back with the A/C running on full blast so it was cool when I got in. That level of thoughtfulness says a lot about how they treat their customers. It's rare to find service like this anymore. I highly recommend this NTB location to anyone looking for honest, fast, and professional service. Thank you, Stephen, and the entire team for such a great experience!

Yep - back again... another year, another great update. I am STILL a loyal customer and they are…read moreSTILL cranking out the hits! My son is also a devoted customer here with his Camry - so now it's my Rav4 and 4Runner along with his, the whole family Toyota collection lol. They are consistently friendly, prompt and efficient. I haven't had any issues with anything from them and the shuttle service home while they service my ride is TOP TIER!!! ....see yall next year! lol

My experience at this place was amazing! Kirk and Ernest are very helpful, professional, and will…read moretake care of you. The atmosphere is very welcoming and clean. People here take pride in their work. They work efficiently to get you in and out, while not compromising their workmanship. They're upfront and honest about what's being charged and no hidden fees. This is the place to come for your car needs! Keep up the great work guys!

Fernando helped me with my emissions testing today. He was professional, efficient, and friendly. I…read moredid not have to wait long either as I was in and out quickly during a walk in. Overall this was a great experience and will come again!

Very friendly service, a bit over priced. Got quoted $1179.04 after a discount provided by the…read moreowner to replace front brake pads and rotors, as well as rear drums and shoes. I called my father who lives out of state to explain to him what was going on and he suggested I leave, after leaving I called the nearest Firestone and Kwik Kar to get a quote who offered the same 2 year warranty while beating CB's price by $600.

He was very fast and came on time. I will definitely use him again. If you need a mechanic,…read moredefinitely give him a call. You will be satisfied.

From the owner: Call or text 346242914…read more At Vargas Mobile Mechanic, we provide professional mobile auto repair services brought directly to your location. We handle all types of repairs, from brake and suspension work to engine diagnostics and electrical issues. We also specialize in preventative maintenance to keep your vehicle running reliably and avoid costly breakdowns. Our goal is to deliver honest, high-quality service with free diagnostics to help you understand exactly what your vehicle needs before any repairs are made. Services include: • Mobile Auto Repair – We come to you at home or work • Brake & Suspension Repair • Engine & Electrical Diagnostics • Preventative Maintenance (oil changes, tune-ups, inspections) • Free Diagnostics with every service

This is my 2nd review of this auto shop, I've been here maybe 5-6x now, and it surprises me each…read moretime how patient, friendly, honest and helpful these people are. Rush and Tom could not be more professional, and multiple times they could have charged me for something that didn't need fixing, but they never have. I recommend this place to everyone. They go the extra mile. These folks are great, thank you!

i took my camry in and it is a japa made so i took it in for a transaxel flud drain and refill and…read moretold them which fluid and that you must use crush washers when you reinstall the drain plug and the refill plug with crush washers to prevent leaks and as i got home i found a few drops of fluid allreadydropped on clean concret as sure enough it will leak because the washers theyused were not rigt and i insisted but theymade o effort to get right washers even though i gave them parts number from toyota and they said this is what i have to use and tey put on washers thatwill not seal the correctwas as i need the aluminum crushale to fit the texture of the aluninum housing so it wont leak. im going tomorrow to see terry salamat and if they wont correct prolem i will hire an attorey. i had a previous problem with themi last year.i had a clock spring on my nissa rogue not put on right-i went back and they tampered with it so i accepted and left. now im afraid thatthey didnt even change the fluid maybe checked it and put plugs in using same washers tom said. i was charged over 70 dollars for a gallon of supposedly dexron 111 fluid even though i needed on 2 quarts. also labor brough bill to a little over 163 dollars plus the worry now as i have to have it fixed correctly. i hope people will stop using this place as they are money hungry and dont do correct job. i cant take foto as im old and my cell phone is a flip phone-no camera als repairo i told tom i dont have money to waste as im 78 years old on soc security and need car worked on right. he said old car always has leaks but tis had o new leak until today ad leak was clear oil not black or brown fluid-i just hope something can be done to people like this. i even did all the leg work on computer getting info on my car etc and fluid it hasto have and all about the transaxel and model number. idid all i can do and want them to refund my money so i can get it fixed right at toyota dealer

Where in the word is Saul? I thought I had found my auto care shop. He was so insightful, knew…read moreauto repair well, and extremely professional and kind. I am so disappointed that he is no longer there, due to acquisition. I referred someone to the shop, and discovered this disheartening news.

I do not recommend this place for any type of car repair. The work done here is far below basic…read moreprofessional standards. I brought in my 2018 Cadillac Escalade, and everything went downhill from there. They damaged my wheels while replacing the tires. Then they charged me $12,000 for front struts and rear air bag replacements--only for me to bring the vehicle back because the front strut wasn't installed correctly. They claimed they were "under new management" and would "make it right," but nothing was ever fixed properly. They also insisted my spark plugs needed replacement. Supposedly they did the job, but the moment I picked up the vehicle it was ticking, running rough, and performing worse than before. They kept the car again and told me it was "good to go." It wasn't. The Escalade broke down on Saturday. I had it towed to Firestone, who immediately found an exhaust leak causing the ticking noise--and worse, they showed me the spark plugs that this shop installed. They were stripped. To make things even shadier, this place doesn't provide proper paperwork for the work they claim to perform. Between the sloppy repairs, the outrageous charges, and the lack of documentation, this shop is absolutely untrustworthy. I also contacted the corporate office and received no response. Save yourself the headache and consider bypassing this business. It seems their focus is on taking your money rather than properly completing repairs. No Customer Service.