Fast, friendly, and effective. Went on a weekday and they got me in and out in about 30 min, no…read moreappointment needed.

Latham was welcoming and helpful during my oil change! Even helped me get a better coupon for my…read moreservice!

I stopped in for an Oil change the other day in my F250. While inside at the desk, I asked if they…read morecould balance and rotate the tires too. They indicated they had time and off to work they went and I went to their very nice waiting room. The young man that waited on me, was super friendly and very helpful. At one point I walked out of waiting room and there was a lady there and she asked if I needed any help and had been waited on. After I told her my truck was already in the back, she asked if I needed anything or If something was wrong. Very tentative and customer service oriented there. They got done with my truck. I paid and while at the register, I asked if my locks had been put back in glove compartment. They said they would check and before they could a young man came from back and said I forgot these and handed to me. I noticed a wet spot under my truck and mentioned it to the young man checking me out and he came outside and crawled under my truck looked and confirmed it was water and not from my truck. While there I asked how the balance on the tires went he went and check with the crew and said it went well. He was such a big help and friendly from the moment I walked into the business. My first experience here is outstanding, i will be returning for my next oil change. One last item, the waiting room is the best. Comfortable chairs and a coffee bar. Outstanding. All they need is recliner and you could have a nap while you waited. lol

I live next-door and have to go out of my way to avoid their service. Consistently trying to sell…read moreyou on items/service that is not requested nor needed. Especially doesn't help when their prices for labor is higher than average.

I have been going here for a while but one of my latest visits they were not honest with me, they…read moreovercharged me and took forever while I saw several employees just talking and not really working while I waited for 2+hours. moving forward I will take my business elsewhere

If I could give 10 stars, I absolutely would. As a female, it's always hard to find reliable,…read moretrustworthy, and honest repair services. I am so grateful that I can count on the crew and management at CincoAuto to take care of me with honesty and integrity. Cody got me all squared away and I could not be any happier. 10 out of 10. Definitely recommend even if you have to make a drive to get here.!!!!

Great service thanks Vincent .he was ok use my own type of oil for my truck because I like that…read moreway lol much Aloha, until next time or next season.

I decided to try a new auto shop for auto inspection sticker that is closer to home. The technician…read morewas friendly and informative. The procedure took twenty minutes since there was one car ahead of me. The waiting area was clean. Free water bottles and snacks were available in the waiting room. Overall, it was a very positive experience.

Kym was very nice to me when I arrived. The construction threw me off and I came in the parking lot…read morekinda weird. Lol. She asked me what I needed and helped me right away. No wait. Mr. Patrick came by and showed me my filter and educated me on what to look for in the future. Told me my wipers were too big for my car that auto zone installed and what my car needed and when. They were all veryyyyy thorough even the gentleman that took my glove box off to check something. This was my first visit and I will never go to another location. Great customer service is hard to find especially being new here. I would recommend this location for anything they offer simply because you'll be treated like a normal person while getting your car repaired. The best car service I have had in a long time. Nothing was forced on me to buy. Nothing was majorly exaggerated to scare me into a service. Enjoy the photo of my not happy to be moving in Texas heat face.

Came here recently and usually the service is good but I got an inspection and one of the workers…read moreleft the cover for where the coolant goes loose. My engine started overheating cause all the coolant sprayed out and called to complain and they said to bring it in to top it off. I had to top it off myself because there was no way it was going to make it back without it. I still brought it back because it was still overheating and they did fix the issue, gave a free transmission fluid change, and half off next oil change (though I do think it should be free given how severe this could've been).

I should have written about this service facility sometime ago since it is my go to place for…read moreautomobile repairs. These folks are incredibly efficient. They're very service and customer oriented they are extremely competent all of which adds to enormous value to maintaining your vehicle. I would highly recommend having your vehicle serviced here.

I had an issue with my two break lights for the past few years water leaking into my trunk very…read moretime it rained or got my car washed. I took it to many places , no one would help me. Billy was super helpful and professional with showing me where the problem was coming from first hand! I am relieved to know I can drive my car without worrying about water getting into my trunk anymore. Highly recommend!

Requested an appointment online-got a response within the hour!!! I came in at 2pm after work to…read morefix my splash shield. It's that time of the year so I asked if they could add on an inspection if it wasn't too much to ask, and they did with no problem! They took care of me in less than an hour. Tommy was so friendly and gave me updates as my service went on. I will definitely be back the next time I have car problems!!! 12/10!!

Great customer service. Use them for our family cars. Will continue for future services and repairs.read more