I've dealt with Jack Sims and Chad Jordan on several different occasions, and I can honestly say…read morethat every single time they have gone above and beyond! I've literally called at noon on a Friday and was able to pick up a new truck by 4pm that same day. They are a joy to work with and make the customer feel appreciated. When it comes to customer service, the whole staff is TOP NOTCH! From checking in to see how the vehicle is working out to contacting their other reps to find out what scent of air freshener is used in their dealership because I requested that information (probably the oddest request they've ever had)! I have not been let down one time and I know 100% I never will. Thank you for taking care of my needs!

We were passing through from California and had a mechanical problem with our Diesel F250 pick up…read more Ben Butler immediately ordered the part...it came in the next morning and we were on the road by 10:30 a.m. The service was excellent...thank you so much Ben Butler!!!

The staff is friendly and know what they are doing. I am always pleased with the work. I would not…read morego anywhere else in the Texarkana to get my vehicle worked on.

Pricing and customer service,they over charge and the workers talk to yoh like you're stupid unless…read moreit's a "Race" thing but I don't think so

I used to use this place for oil changes and tire changes and stuff on my truck really trusted this…read moreplace cuz you know I never needed much work they worked on my other car done pretty good but you know I've never looked underneath to know anything so I've never been out I recommended them and everything. . I really thought they did good work. But I committed a friend and she said that they messed up her car and they just did an oil change she says that the oil was still dirty inside when she checked it and that it was all over her car like she was having an oil leak and they didn't put enough oil in it. Then I recommended my son before I found out that she had bad damage and they done in his brakes and his transmission and oil change and boy they just made a mess of everything and his brakes are worse now and he's just having a lot of issues with his car so I do not recommend this place due to the damages of these people have had probably if I've looked under my truck and stuff I would have seen the same damages. They leave your car greasy. They put oil all over the steering wheel and they don't keep the oil off their feet so if you don't have good floor mats it's all of your floor

While on a trip from San Antonio, TX my alternator failed (on a Sunday). By the time we got to a…read morehotel the alternator was seizing. I looked for a repair shop that night. Early Monday I called 84 Auto Shop and explained the situation. They said they could help me but the part was in Texarkana and it would take some time to the part. In the meantime we had the SUV towed to their place. Within 10-15 minutes the new alternator showed up. They had pulled the SUV in the bay and were taking the old alternator out. They put the new one in, tested it, done! The mechanic did a great job and the price I paid was what they estimated. I recommend this shop.

The group of guys at this dealership are great! My family has bought numerous vehicles from them,…read morethey service them all and have never had any issues. Thanks Coleman Cheverlet for the great service. Mark Spriggs

Took my car in that I had bought 3 months prior for an oil change and they told me I needed to…read morereplace an air filter for $65. So even if you get free oil changes they will do their best to charge you money.

Stopped in to have a noise checked out and it was nothing to worry about. They were honest and…read moredidn't charge me anything. I will definitely be back when it is time to get work done.

I had my brake pads changed last week. After leaving the shop my brakes were ok but after a mile or…read moreso my brakes FAILED AND I RAN A STOP SIGN AND WAS ALMOST SIDE SWIPED. I called the shop and was told a manager would call me back to discuss and no one called me since. it's been 9 days

BUYER BEWARE!!!!…read more Want the runaround want to be charged astronomically for work done on your vehicle to be told well we replaced the part on your vehicle we figured was bad but the problem was actually something else entirely want to be charged 3.5x what a part actually cost because they plan to write your paperwork up so that they profit on even the cost of the parts by huge margin while charging 175/hr for the labor Welcome to Firestone

We ended up at Wilsons after our car broke down in Texarkana, and a friend of a friend recommended…read morethem. We had been experiencing a recurring issue with the spark plugs in our old 2003 Mazda, and this was the third mechanic we'd been to with the problem. The nice gentlemen at Wilsons realized that an earlier mechanic had somehow left out a washer when putting in the spark plugs, solving our problem quickly, easily, and cheaply. The whole thing took 2 hours, and they recommended we grab a few extra plugs at AutoZone in case we needed to change the plugs again on the way home. I was really, really impressed with their service and I would strongly recommend this place.

Came to them because I was hearing weird noises and a different mechanic told me I needed to get my…read moreair filter replaced. They checked my car out for free and let me know that my filter is perfectly fine. Lovely, honest men and I would 100% recommend them.

This is a great place to take your car if you are having car troubles. They are quick nice and does…read morequality work. Not very expensive either. Just overall a good place to get some work done.

Absolutely the worst experience ever!!! First off, they were…read morevery unfriendly and rude. Second, acted like I should've known all about mufflers ( and talked to me like I was stupid). Thirdly and finally, they broke my emergency brake cable, and he acted like, no big deal. And when I said something about it, he told us to leave before he called the law on us.. Call the law on me??? You just broke my stuff??? Are you serious??? Still trying to decide if I should call the law about him breaking my emergency brake cable.. Absolutely ridiculous and unbelievable!!! Trust me, do not do business with these people!!!!!

Thought I was going to need a hole new muffler and pipes but all I needed was a weld , love the…read morehonesty and they treat you like family