Amazing Service! I…read moretalked to the manager, jose, and he made sure that I was taking care of it, and the vehicle was in top shape! I usually go to other places, but this one wasn't just fast but had excellent customer service!! I was helped by jose u, Louis r, and charles c! Not gonna lie in the past, I've been to a few Jiffy lubes and got burned, and I stuck with brake masters. But I decided to give it another shot and came to the one here on 12 in Valencia, and man, am I happy that I made that decision!! Jiffy lube has won me back with their service, amazing price, and speedy way out!!!

Pulled up and waited for some kind of acknowledgment.... No response after 10min or so of them…read morestaring at us so we left without service. Not sure what the issue was....

Had an appt at 9:30 am the day before. Arrive at 9:30. 15, 30, 45, 60 minutes go by and I notice…read moretheir gig. They get your car there. Put the hood up, tell everyone "You're next," and then make you wait in line. After 70 minutes I left. Went to Midas and they got me in in 20 minutes. If you got time to waste, this is the place for you.

Just got simple brakes and rotors done gustavo told me 40 mins to an hour these mfs charged me 380$…read morefor labor he said 160 an hour he charged for me 3 hours of no work being done then proceeded to say its because he waited for a tech to work on the car so wait he charged me 380$? FOR WAITING FOR THE CAR TO GET LOOKED AT if you want to get scammed go here this place needs to loose business DO NOT go here for work on your car!!!

I am writing this to warn the Tucson community about severe, deceptive service violations and…read morepotential vehicle sabotage at this location (333 W Valencia Rd). If you value your vehicle's safety, do not bring it here. I brought my meticulously maintained 2019 Hyundai Santa Fe here for routine oil changes using a Groupon. On my second visit, a manager tried to scare me into a $700 passenger-side CV axle replacement that I didn't need. When I returned for my third visit on April 11th, that same manager doubled down. After I confronted him with research proving CV axles don't magically fail between oil changes, things took a deeply alarming turn. I went outside and discovered my car was not on a lift or in the service bay, it was parked completely around the back of the building which the current manager, Joseph, has formally admitted on the record is a direct violation of official company protocol. Another manager, Angelo, checked the car, confirmed the CV axle claim was completely false, and the shady employee was apparently let go two weeks ago due to a pattern of dishonest behavior. However, the damage was already done. The second I drove off the lot on April 11th, my radio, dashboard presets, and vehicle settings were completely wiped and reset to factory defaults. Shady mechanics do this by disconnecting the battery or using a scanner to force-clear error codes and hide warning lights. Worse, they failed to even give me a new windshield mileage sticker and I had to go back to get one. Since that exact visit, my vehicle has suffered from a severe "dragging" sensation upon acceleration and odd shifting. It is highly probable my car went without oil, was refilled with completely incorrect oil, or was physically tampered with during that unprocedural time around back. On May 22nd, I took the car to the Oracle Rd. location to redeem my final oil change, only for them to put it on the lift and suddenly point out a massive, active turbocharger oil leak. The Oracle location may very well be covering for the Valencia site's liabilities. Corporate customer service (Case Reference: 4373693) has repeatedly stalled, and the District Manager, Mike, has failed to contact me. When I brought the vehicle back to Valencia for a manager walkthrough, a technician who was present during the April 11th incident conveniently pretended to have amnesia. They never offered to make it right or even to compensate for gas to come in. Because this business broke protocol, handled my car in an unmonitored area, and effectively compromised a major mechanical system, I am demanding that the corporate office immediately preserve the back-alley security camera footage. I am completely uncomfortable letting this company touch my car again. I am invoking my right to an independent, third-party diagnostic teardown at a certified Hyundai dealership, and I expect this company to cover the towing, direct dealership repair costs, and a rental vehicle. Until they take accountability for their technicians' deceptive and damaging actions, stay far away from this network. I am allowing for opportunity to make right what has been done by this company before I proceed with a lawsuit. I am a mom who is now out of a vehicle, at no fault of my own for trusting a company to perform a service that was paid for and I expect this to be resolved swiftly.

I appreciated the assistance I received from Able and Chris. Able, booked me in the same day…read morewithin two hours of my call. They were honest about the work I needed done along with a quote of the expenses. Give them a call; you'll be pleased with the work.

I have a high-mileage 2013 Jeep Wrangler Unlimited Rubicon that started getting the classic…read more"Pentastar tick." It needed new rocker arms and lifters. Zacks Garage scheduled me in and did a great job. The team was professional and accommodating. They really went the extra mile to make sure my Jeep got back on the trail. Thanks, Zack, Mark and the rest of the crew!

The guys here were quick and efficient. I arrived and within minutes, they had my car up on the…read morerack, servicing me. A little pricey in my own opinion, but I feel they're very trustworthy and serviceable.

Expensive but decent work. Biggest problem not keeping me informed when a worker's mistake caused a…read moreserious delay. One of those situations when the other person doesn't stop to think you may have alternative ways to structure your time.

Pleasantly surprised, great guys, honest. Don't hesitate to visit these folks…read more SGB Tucson

best service i've had thanks to anthony ! super nice and helpful best customer service anywhere !…read more10/10

First of all I waited in my car for more than 30 minutes. It was 106 degrees. Also, I think it's a…read morebit pricey, especially when I had to roast in my car

Always fast and never try to upsell,needed tire repair,and was done quick with no chargeread more

Service (pricing, availability and customer service) was excellent all around. loved it!read more