Amazing Service! I talked to the manager, jose, and he made sure that I was taking care of it, and the vehicle was in top shape! I usually go to other places, but this one wasn't just fast but had excellent customer service!! I was helped by jose u, Louis r, and charles c! Not gonna lie in the past, I've been to a few Jiffy lubes and got burned, and I stuck with brake masters. But I decided to give it another shot and came to the one here on 12 in Valencia, and man, am I happy that I made that decision!! Jiffy lube has won me back with their service, amazing price, and speedy way out!!! read more

Jiffy Lube - Oil Change Stations Near Me - Tucson, Arizona

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Pulled up and waited for some kind of acknowledgment.... No response after 10min or so of them staring at us so we left without service. Not sure what the issue was.... read more

be careful when they work on your car they are shady people. they will mes up on something on purpose and act like it was already broken. and over charge you . karma is real. read more

I really like how you're able to sit in your vehicle while getting the services done. Good service, quick oil changes, but very expensive and tons of up sales. read more

This was a great experience, I'm always pretty timid when I go to a car shop or to get something done to my car. Mostly it's because I don't know anything about fixing my car so I leave it to the professionals but I also expect that they fully in detail tell me what they are going to do and why they are going to do so, I like details! The manager was helping sales and he was very informative and helpful. The COVID regulations make you stay in your car but they attach the ac to the window so your not hot, and to be honest it was actually way more comfortable just sitting in your car. The service was quick and simple, I am posting late because I forgot to clear out some of my check ins! Defiantly will go back! And hope that the service here is an example of the rest of the Jiffy Lubes in town! read more

Jiffy Lube - Oil Change Stations Near Me - Tucson, Arizona

Incompetent. Poorly managed. They have two bays but apparently they couldn't figure out how to service the car that was essentially 'stuck' in one of them, so they instead routed us all through the other one. Super slow, took forever. This is not a typical jiffy lube at all, don't waste your time here. read more

service was "fast" but only because it was rushed. Alejandro B. and Evian A seemed like they were in a hurry finish the car to just to get it out of there. well by doing so they completely forgot to place my engine cover back after they took it off. supposedly they checked everything before ensuring me my vehicle was "100% ready". However they didn't forget to ask me if I wanted brake fluid and the exact prices as well.. i called after i had received a phone call and Evian told me it was no big deal and that it was a cosmetic piece that wouldn't affect my car. (which is completely wrong) i proceeded to ask for the manager and he told me that Alejandro forgot to replace my engine cover on because most cars don't have them. they offered to deliver the part. unfortunately when the lady was dropping the piece off i happed to be coming back inside from walking my dogs when i seen she didn't even set it down nicely. just chucked it and then literally ran inside of her car and started laughing ?? this was completely unprofessional. i am BEYOND unsatisfied with my service and will never recommend anyone to come here. read more

I left Jiffy Lube feeling uneasy in how fast the young guys finished my oil change. I asked them if they topped off my fluids the crew said "yes" I turn on my car the windshield fluid light is still on?? Obviously it wasn't topped off, so they top it off. My tires were marked off as having 35 PSI on the receipt and none of them had 35 PSI at the moment. The car tells me. I did however have one that was at 26, to prove the tries were not checked. Usually I'm pretty happy with the service here today I'm not so sure about how I feel. read more

2nd car in line and fast service I will be back for future oil changes for sure!! They take care of your vehicle with great customer service

We were on the way to Tucson, AZ on a road trip and noticed our oil change lights had come on. We called them up the day before and they asked us to come as soon as they opened up in the morning.. We went there on our way to Chiricahua and were quickly attended to.. We didn't even have to get out of the car and everything was done so safely. They did a quick multi-point inspection and did our oil change. Also asked if we wanted to change our air filter out. We told them we were in a hurry and they finished everything up very quickly. We were completely satisfied with the service here read more

Service was very fast and Leslie was very helpful and kind when providing explanations and services. Only downside is waiting in the car gets a little hot, but obviously they can't help that. Overall great and fast service and very nice people. read more

I brought my daughter's SUV for a last minute radiator flush. I was given all info over the phone and told that I could come in immeadtly for service. I waited 10 minutes and everything was completed. The customer service was great and they even told me how to get future discounts. I will definitely be back to this location. read more

Thank you for the incredible service. Had a family emergency come up, with a forced drive out of state. Nick quickly gave me a breakdown of what the vehicle needed to safely make the untimely trip. He also gave me a sheet of upcoming items that needed to be done to save on gas mileage and the routine maintenance. I appreciate the concern, sympathy and professionalisms. Will definitely be a Jiffy Lube customers from this point forward. Once again thank you. read more

Employees are very friendly and knowledgeable. Service is fairly quick and the lobby area is welcoming. They also review the health of your car beyond a mere oil change and that is incredibly helpful! read more

The employees were very kind, even using my name to communicate throughly about what needed to be done to my car. I was getting an oil change and while I'm not familiar with the process they talked me through it even giving me recommendations on the oil type. They cleaned my windshield, changed the oil, removed the oil change notice in my car. Would highly recommend this location for their quickness, kindness and efficiency! read more

What a joke. Was in a rush to get my oil changed this morning and saw this lubed up jiffy "opens" at 8AM, showed up after 8 and waited 5 minutes at the garage. No one came so I called only to be told that they just got the keys and would be opening at 830. Something about the conversation told me it's not the first time they've all shown up late. Wish I could give 0 stars as 3 of them watched me drive away as I came out the one way access I drove in from. read more

The last two times I've taken my vehicles too Jiffy lube they have always either ran out of engine oil or enough wasn't put in. Either or when it gets time for me too change my oil I will check it and there is barely anything on the dipstick. This has happened with my car and truck. My truck is a 2015 Silverado and my car is a 2016 Sonata. Neither vehicles have oil leaks and I understand oil is going to burn off but not that much and both vehicles is suspicious. This happened with my car at a different location but was still Jiffy Lube. I will never take either one of my vehicles back to any Jiffy Lube I will just change it myself now. read more

I was here on 12/27/28 and it took more than a jiffy, about 45 minutes, to get an oil change and tires rotated. On my drive home I kept hearing a strange flapping sound under my car, which turned out to be the open oil filter flap (see photo) that someone forgot to close after changing my oil. Also, I was told my battery should be replaced but I took it as a suggestion not a dire emergency. After I got home I had to run an errand and my battery was absolutely dead. I wish they had better communicated to me that my battery absolutely needed to be replaced asap and I would have let them do it. I had to go out and buy a battery and replace it myself. That is when I found a very nice tool that some worker at Jiffy Lube had left inside my car. Lastly, they told me they inflated all my tires to 35 lbs. of air. However my car indicator showed me that each of my tires were different air levels, ranging from 38 to 41 lbs. Overall, very disappointed with the quality of work this particular location did and the time it took to do it. read more

Jiffy Lube - Oil Change Stations Near Me - Tucson, Arizona

All the workers were quick and attentive of me, was in and out in 10-15 minutes. From the minute I arrive Leslie was friendly and had very good customer service had a great experience at this jiffy lube location will recommended to everyone I know read more

When you need an oil change, go to this Jiffy Lube! Ramon will treat you like family!!!

If I can put 0 stars I would! Desiree is so unprofessional! I asked her for the amount of the oil change and she told me have a seat, I waited five minutes for her to stop snap chatting herself!!! She was also rude and told me "do you know who I am"!!! Never again will I come to this Jiffy Lube. They need to retrain her or hire someone else ASAP. read more

This is now the only Jiffy Lube that I'll go to for my oil changes. I had a not so great experience at the last Jiffy Lube I went to in another area of town. And another bad experience at one in another state as well. It made me hesitant to even go back to this chain. But I'm glad I did. The staff here were all wonderful, friendly and courteous. They were super quick changing my oil too. I sat in the car to wait and it was so quick I didn't even get the chance to start sweating in this lovely Arizona heat. Thank you guys, I'll be back for my next oil change. read more

Went in to get my oil change and was helped but Brianna, she did a wonderful job as well as her fellow employees. I was in and out in less than 30mins ( mind you this was over lunch hour on a Monday ) read more

Super friendly and super fast staff. Gave me a better deal than Expected. I always come here for every oil change and it's always top of the line service and costumer service. read more

Exceeded my expectation, Jose and Francisco did a phenomenal job. They where extremely professional and respectful. I was greeted to a clean lobby with cold water and fresh coffee. Francisco immediately got to work servicing my vehicle, he cleaned my windows and vacuumed my car while Jose started the inspection. Jose and Francisco got my oil changed and my transmission flushed in less than an hour. I highly recommended this location just ask for Jose and Francisco. read more

All of the employees were friendly and welcoming, they didn't try to sell you anything you needed, and my car was finished under the time they estimated! read more

Super fast service! Got my oil changed on my lunch break in under 30 minutes! Great, friendly mechanics. They even had our a bowl of trick or treat candy! Will definitely come back! read more

Cluster-F. I pass this Jiffy Lube and theyre never busy. Now I know why. Seems very unorganized. Then other locations. Pulled out my clean air filter replaced 2 weeks prior and tried to sell me a new one for $40 bucks. The service manager didn't know how to let his tech do their own work and was shouting at them. So I had a manager and the tech both shouting at me on how to angle in my car to the stall... really? Never going back. read more

I came here for an oil change and was very impressed with the service! The manager went over and above to take care of my needs. Service was quick and they gave me a inspection of my vehicle. The whole process from start to finish was great. Thanks guys! read more

Jose was absolutely amazing and they got my transmission fluid and oil change performed in a timely manner. Extremely clean facility as well- far away from home but I'll definitely be coming back! read more

They are so great. Always curteous, simply explain things and topped off my fluids more than once for free. Highly recommend.

I started going to the Valencia Rd Jiffy lube 20 years ago since moving to Tucson. I have always had an outstanding, fast professional service. I have two cars that have had the best care possible at an affordable price. Before my current cars, I sold my older cars in great shape because of the care I received at Jiffy Lube. I am so glad they are here and close to where I live. read more

I had one of the best experiences with regards to customer service and overall service. From the second i pulled up i was greeted by almost everyone working. I came with full intention of getting an oil change plus radiator flush. The upsell was not pushy but very informative and i easily declined and we moved on. I regularly go to Jiffy Lube and I was nervous about coming here primarily because of location, but i will continue to bring my car here. read more

Not too bad for a Jiffy Lube. Stay away from the add ons and you will get out of there relatively inexpensive. They are open on Sunday which is very convenient for busy people. Don't know of many other places open on Sunday that will change your oil. read more

I just had the most pleasant and amazing oil change service I have ever had! Not only is today a national holiday but I was heading back to Phoenix with my husband and two children under the age of 5. I needed an emergency oil change because I had been putting it off for weeks. As soon as I pulled up Fernando and the employees greeted me, opened my door, held the door open for my family walking into the lobby, and immediately pulled my car in. Fernando gave me many options for my oil service and made recommendations my vehicle needed. He did not push me to have services done! That is always a relief! He also directed me to the website for coupons when I asked if any were available. I couldn't have been there for more than 15 mins! Thank you so much. Most amazing oil change experience ever. I'm use to waiting 1-2+ hours. Never again, I'm all Jiffy Lube now! read more

Second time here with another car. Pleased with the through inspection and attention to detail here. Professional staff and felt confident about the service. Will be back again! read more

I don't know if you can find a better deal on synthetics elsewhere, but all the staff was really cordial. Johnny was great and it's clear he knows his stuff. I was in and out super fast. read more

Fast service and respectful employees. They only tried to up sell me once, but I thought it was useful. I presented a coupon they couldn't honor as I received the basic oil change instead the the premium, but they still gave me $10 off which I thought was nice. I still get this feeling I could have received a better deal but I hate having to work for it so much. read more

Amazing service from Johnny. We were on a long road trip from NY and he helped make sure we had the right coolant for all the cold mountains and hot desert driving we have been and will be doing. He also found a missing air cap and a detached hose that he fixed free of charge. We were in and out in 20 mins, though even on a busy day you won't be waiting long. HIGHLY RECOMMENDED. read more

We have followed Jose & Mario for over 10 years! They are the only ones we trust with our vehicles. We trust them because of the integrity they have displayed over the years. They are honest, friendly, professional and do an excellent job! We highly recommend them and the staff they employee at this Jiffy Lube. Thank you for everything you guys have done for us over the years! read more